Paul R.
Yelp
Revising my review once more. Regent is objectively a 3, an "okay," a "serviceable." The food is good, not great, and I will not be going back again.
This used to be my favorite Chinese restaurant in Seattle. I've made a few good memories here. It takes very little to ruin a restaurant so...
A server was needlessly rude to me, berating me for ordering egg foo young, even though it was no longer on the menu. I've ordered that dish for years, since I found what WAS the best EFY in Seattle. He begrudgingly put in the order and it was served and was delicious. Clearly, the ingredients were in the kitchen and the cook knew how to make it, but the dude copped a major attitude, like I had done something wrong. He could have said no, he could have been nice about it, but he was instead a little bitch. I chalked it up to him having a bad day. I was a full-time server myself for over 20 years and I cut servers a lot of slack. I'm not demanding, but I ask for what I want, and if I can't get it, I pivot. No fuss necessary.
Tonight, I came in and had a different server. I asked him if the cook could make egg foo young and he said yes and took my order. A few moments later, he returned and sheepishly informed me that they no longer make it. I asked for a minute to see what else I'd want to order and he left me to the menu.
Glancing up, I caught the eye of the little bitch. He had come out from the back and was now at the cash register, shooting me a stinkeye.
Again, how unnecessary is this? I gathered my things and walked out and I will not be back.
I note that Regent was empty. I was the only patron in the place. I passed several restaurants, all in varying degrees of busy. It was almost 6pm on a Friday. Ramen Danbo had a line. Manao was maybe half full.
So here's the thing: Regent has perfectly good, "nouveau Hong Kong" cuisine. In the past, I've enjoyed their noodles, their rice, their duck, their soup, their (very expensive) pastries, but none of it really stands out. The egg foo young stood out as the ONLY high-quality EFY in the city (and I have tried it everywhere). Without this stand-out dish (which I was certainly NOT the only one fanboying over) it's just an okay Chinese restaurant among countless options on the Hill. Had the server not copped an attitude and made clear that he was hostile to me, I'd probably come back and continue to recommend it but life's too short and the Hill has too many great restaurants, many of which actually know how to not abuse customers.
Hostile service will ruin an otherwise exemplary restaurant, and Regent is not exemplary. I'm done.