Renaissance Hong Kong Harbour View Hotel

I recently stayed at this hotel and had a mostly positive experience. The check-in process was a bit slow, with only a couple of staff members at the counters, leading to a short wait. The service was mid—not unfriendly, but not particularly warm or efficient either. However, once I got to my room, I was pleased to find it very clean and well-maintained. The bed was comfortable, and the bathroom was spotless. The overall environment of the hotel was nice—quiet, with good amenities and a welcoming atmosphere. If they could improve the check-in efficiency and staff attentiveness, this would be a fantastic stay. Still, I’d recommend it for the cleanliness, good location and pleasant surroundings.

1★ — Very Disappointing Stay Currently staying here and wouldn’t recommend. Elevators: Constant long waits. Lifts stop on almost every floor with no one getting on/off—wastes a lot of time every trip. Noise: Ongoing renovation noise around the room, even on Sunday. It’s relentless and makes it hard to rest or work. Breakfast: Extremely crowded with a long queue; feels chaotic rather than relaxing. The worst part is the construction noise. If renovations are this disruptive, the hotel should pause taking guests or place them far from the work. This is not the experience I expect from a Marriott property.

This is a big hotel think New York City Los Angeles it has 41 stories and a bunch of rooms in each one. There is attached to the convention center, so when you go out to walk, you can run into crowns. The good news on this hotel is that if you book an offer room and the club floor, you get a Boutique five-star fantastic service. The hotel is located in the Wan Chai area, a short of downtown. The area is probably the most centrally located place you could be on the Hong Kong side. You have access to the coast line of Hong Kong, all the ferries, high and low speed, as well as the central train station, all within a $4-5 taxi cab ride. The people are extremely helpful. The rooms are quite nice, although it appears the largest beds are queen size, which is sort of limiting. The rooms are medium-sized, but again, we are in Hong Kong, where space is a premium. For a reasonably priced hotel, I think $250 USD, it is one of my favorites here in town. Obviously, it's not in the luxury class, but using the Club lounge and an upper floor makes you feel quite special.

Staying at this hotel was an absolute delight! From the moment I walked in, the staff greeted me with warm smiles and genuine enthusiasm. Their attentiveness was unparalleled—whether it was promptly assisting with my luggage, offering personalized dining recommendations, or ensuring my room was immaculate, every request was met with eagerness and professionalism. The service is excellent. Especially Hinson Wong and Kevina Yoong, they are really nice！

Thank you to the front desk staff Moon Chan ||I truly felt your care and attention during my stay, and I was deeply impressed by the level of service you provided. In particular, I greatly appreciated your warm smile and the way you consistently maintained such a friendly and professional attitude throughout my visit.||I would also like to sincerely thank you and the team for the complimentary suite upgrade and the lovely birthday cake. Most memorable of all was the handwritten birthday card from you — such a personal and heartfelt touch that truly made my birthday celebration unforgettable.||I will be more than happy to share my experience through the Marriott Guest Satisfaction Survey and on TripAdvisor, as I believe others should know about the outstanding service at your hotel.||Because of your warm and passionate service, Renaissance Harbour View Hotel will always be my top choice for future travels.

Location great, rooms nice and spacious but they don’t have enough elevators to service the hotel so you can be waiting a long time for one. Even then they can be full so you cannot get in. A running theme of complaint for guests in the elevators!! I had to miss breakfast as the que was so long and I had meetings to attend. I mentioned this at checkout which got no response despite the fact I’d paid for breakfast. Also a loud alarm kept going off and I had to change rooms about 3 or 4 am. The staff member who dealt with this was very professional and managed it quickly and politely. But all in all a disappointing experience. I’ll be trying other hotels.

I recently stayed at this hotel for several nights during a mix of business and leisure travel, and overall, I had a very positive experience. From the moment I arrived, the staff were courteous, attentive, and professional. Check-in was smooth and efficient, and I appreciated the clear information provided about amenities, meal options, and local attractions.The room itself was clean, spacious, and well-appointed. The bed was comfortable with fresh linens, and the pillows offered good support. I especially liked the large windows that allowed plenty of natural light during the day. The decor was modern but warm, striking a nice balance between style and comfort. A small seating area with a coffee table was a welcome touch, especially for doing a bit of work in the evenings. The desk space and strong Wi-Fi made it easy to stay productive.

We’ve stayed here a few times now, and the harbour view still never gets old — especially during sunset and nighttime. The panoramic windows in the room make you feel like the skyline is part of your stay. The location is super convenient for both business and leisure, and the outdoor pool is a nice spot to relax with the city in the background. One of our favourite moments was simply enjoying a drink by the pool in the evening — calm and atmospheric. The lounge here is also a highlight — great harbour views and a relaxing setting, with food and drinks of solid quality throughout the day.

Conveniently located and great view of the harbor, but the rooms are relatively small further price. Overall, it's a nice hotel with great staff, but I think it's a little pricey for what you get.

This was our second time at the Renaissance. The staff at the check in desk were great and we felt very welcomed. They were extremely friendly and were willing to help hold our luggage when we stopped by early in the morning. When we came back later to check in, the membership ambassador kindly escorted us to our room. She made friendly conversation with us on the way up and was very informative on the hotel details and where everything was. The executive lounge was located on the 40th floor. Using your key card to enter the lounge, make a right to head towards the food and drinks. They had a good selection of food with dim sum, meats, salad, and sushi rolls. The pastries were delicious and they had a choice of alcohol for the evening drinks. Compared to the last time we stayed, the lounge was a bit more crowded and noisier. We felt that the environment was not as nice as before as there were a lot more kids running around and making a ruckus. Sadly, it didn't feel like an executive lounge, it felt more like a restaurant. Overall, our stay was nice and enjoyable. We felt that the lounge could be improved. But we appreciated the hard working staff members that tried to make things nice.

Amazing service!!! This was my home away from home for a work trip. Extremely convenient to the convention center- no need to walk outside. There are also a slew of restaurants that are close by, even a Starbucks down the hall for all you Starbucks junkies. The bar in the lobby, Mirage, is a great place for a night cap or a quick bite to eat. I am definitely going to stay to here on my next work trip. Don't forget to mention you have AAA for a legit discount. Enjoy! ***also added an a picture of my breakfast room service to go along with my view***

This was my second stay in Hong Kong and first time at this hotel. I arrived during the protest and although the climate of the country seemed different the energy in the hotel was friendly and unaffected. The room is small yet cozy and comfortable. The views of the harbor is breathtaking and I doesn't a few minutes taking it in. Complete with a small work desk and toiletries from an organic company, the aesthetic of the room reminds me of a spa. Wood grain furniture and fixtures adds to that sentiment. I needed a recommendation for a good seafood restaurant and the gentlemen at the front desk suggested a fine dining restaurant. I smiled and told them that I rather a place where there locals go and their did not hesitated with excitement to give me a few. The staff also do they best to make sure that you are okay and having a pleasant stay while respecting your space. I appreciate this. I would definitely visit again.

I have been traveling to Hong Kong for forty years. In that time I have stayed a many of the premier five-star hotels of the area. The Renaissance Hong Kong Harbour View Hotel is every bit the equal to all of those grand hotel experiences. Ideally located in Wan Chai, this hotel has a foot bridge to the Convention Center and one directly to the heart of Wan Chai where you can truly emerge yourself into Hong Kong culture and/or catch the MTR at Wan Chai Station to other locations throughout the area. To discuss the good and the not excellent aspects of the hotel in a bit more detail... This is a relatively newly renovated hotel and their rooms are all nicely designed. The staff takes excellent care of their guests and the rooms and the overall hotel are all very well maintained. My suggestion is that you always book a Harbor View room at this hotel as it will provide you with grand view of the Hong Kong landscape. Though these rooms are at bit more expensive than the ones on the city side of the hotel, the experience of the view is worth it. One of the downsides I find with the design of the rooms in this hotel is that they have embraced this new trend of not having a full separated bathroom. In the case of the Renaissance Hong Kong Harbour View Hotel they have glass and wooden blinds to divide the bathroom from the main room. Though it looks very nice, I don't know about you, but I like privacy in regard to my bathroom experience. Though this is something I have seen in some of the new or the newly remodeled hotels over the past few years, I just think it is kind of strange. But, other than that, this is a great hotel. They provide great customer service, they have nice restaurants, they have a great view of the harbor, and it is a great place to stay.

Excellent hotel. Located very close to the Convention Center and the ferry line.This was my first time visiting Hong Kong, and the Renaissance was an amazing place to be my base as we explored the city. The staff was extremely helpful and friendly. The rooms were comfortable and quite beautiful. I was impressed with the time I spent here, and will look forward to the next time we stay.

I've stayed here a number of times and this hotel sets the bar very high for everyone else. This is arguably the best Marriott property I've ever stayed at. Everything from the atmosphere, smell, linens, staff professionalism, food quality, executive lounge quality and speed of check in/check out. It's amazing here. I won't ever stay anywhere else in HK as long as this place doesn't change. You should be proud of this hotel and the people that run it Harbor View.

This hotel is very clean. The view is nice. It comes with USA ac adapter plugs so it's convenient. Beds are really comfortable too. I'm going to head to the spa and tAke a picture of hat it looks like. So far so good.

First things first, the bed is super comfortable. Always comfortable. No complaints there. The hotel it always 5 stars. But what really made me smile everyday was Dona in the Executive lounge. Her smile makes me smile. She knew exactly what I wanted before I even said anything. . Made sure I ate because I was a little under the weather. During my stay there was a convention at the convention center and 2 weddings at the hotel. Needless to say, it was a bit crowded. And Dona still gave everyone special treatment.

Amazing! This hotel definitely exceeded my expectations. This was our first time in Hong Kong and we had booked a suite on the top floor. The hotel is very elegant and clean. I was very impressed with layout of the room and the amazing view! The only thing that we had a problem with was the staff following us and checking on us all the time since we had friends come to meet us to take us out. But after we said something, the stay was comfortable. I love the location as it was close to transportation and connected to buildings which was very nice since it rained for days. Overall, I would go stay at this hotel again.

Used points to stay two nights at this Hong Kong-side hotel. 5-10 minute walks to MTR and Wan Chai Star Ferry. Numerous construction sites on the harbor shore resulting in many detours. Unusual March weather was a nice 70 degrees Fahrenheit with minimal humidity. Shorts and short sleeved shirt for us SF Bay Area folks while local folks were wearing down jackets and sweaters. Nicely appointed gym. Upgraded to a beautiful harbor-view room and access to the 40th floor Club Lounge on Gold Elite membership. Great breakfast buffet in the Club Lounge featuring Cantonese and Western dishes. Loved the chicken and thousand year old egg rice porridge - Jook, multiple juice choices of mango, guava, watermelon... Choice of eggs or Omlette. Helpful lounge staff directed us to various transportation locations and stops.

Nice rooms. Beautiful view of the harbor. Staff is friendly. Everything was clean and newer. The Internet was pretty lousy though making work very difficult. The food in the restaurant downstairs was pretty gross. And $14 USD for one of those little tiny half bottles of coke was ridiculous even for Hong Kong. Expect to PAY and expect a standard Marriott style place. It won't blow you away but you won't be grossed out either.

How do I love thee, Renaissance Harbour View Hotel? Let me count the ways... 1. Location, location, location! This hotel seems to be a favourite among businessmen attending functions at the adjacent convention centre, but it's well situated for leisure travellers too. The Wanchai pier for the Star Ferry to Kowloon for a mere HK$2.50 is steps away. A 5-10 minute walk via the covered footbridge will take you to the Wanchai MTR station, Lockhart Road and the Wanchai Computer City (for all your electronic needs). 2. Our room wasn't very high up, but we still enjoyed the unobstructed harbour view of the Kowloon skyline and mountains, as well as some of the skyscrapers on the Hong Kong side. Absolutely amazing. It ain't called the Renaissance Harbour View Hotel for nothing! 3. Our superior suite was modern, comfortable and decently sized with floor-to-ceiling windows, all the needed amenities and a nice welcome gift... but the bathroom deserves the highest commendation. Who doesn't love a big bathroom?! 4. The Executive Lounge on the 40th floor offers an even more stunning panoramic harbour view. The food? They serve the usual breakfast but there's an added egg-cooking station every morning - uncommon based on my previous lounge experiences, but great! In the evening, they have canapés and complimentary cocktails, while the same egg-cooking station is transformed into a live crêpe-making station. 5. The stretching room in the 24-hour fitness centre has Swiss balls, yoga mats, light weights, fitness books and more - it's like being in your own fitness studio! 6. From check-in to check-out and from the lobby to the lounge, we were greeted with smiles and genuine kindness from the staff. They had no problems with our early check-in at 10am. Upon our arrival, we found a nice welcome gift complete with a handwritten card. There was also a mishap with our bathroom, but this was taken care by a housekeeping staff member immediately. Easily one of my best hotel experiences!

Super clean hotel and fabulous location everything is top notch a great Marriott choice !

This place is truly impressive. Excellent staff, very welcome and accommodating. The place is kept very clean and well maintained. The rooms are very well appointed. We received a fruit plate and an amenity of tea and cookies. We had access to the club lounge which had incredible views of the harbor, a spectacular and very generous breakfast and cocktail hour with an incredibly wide selection of food alcohol and a wonderful staff. I was absolutely blown away by this experience.

Have stayed here several times. Staff is very helpful. Beautiful views. Convenient to get around bc of the footbridge and easy access to MTR. Executive lounge is top notch but gets VERY busy. Recommend going to lounge or downstairs cafe early to avoid crowds. There is a lot of construction outside right now; this stay we moved to a higher floor which helped tremendously.

For a supposedly "nice" hotel this place is cheap in many ways. For example, the blow dryers are so old they don't really work properly and the stickers are peeling off the device. You also have to pay for WiFi in addition to your room cost. Free Wi-Fi is pretty much standard even at places that I have stayed at for $90/USD a night let alone a 4-star hotel. The toilet seats were also so stupid cold that I had to do the asian squat every time I had to go. While the look of the hotel is fine you can tell this place definitely needs an upgrade especially on worn furniture, decor, etc. I also got told off for putting my feet up on the coffee table in the lobby? Uh there was no sign... and everyone else was doing so but no one else got told off. Okay. The place is convenient to take the ferry to Mong Kok side of HK with a bridge that connects to the hotel itself but if you don't know how to find it, you'll be walking past a fair bit of construction and dust which proves inconvenient if you are arriving by ferry. Overall, I expected more for a splurge hotel...

Great hotel location, however the staff and obviously the management is entirely inefficient in running a hotel of this size. It took me me 25 minutes to check last night even though there was no other person in line, clerks doing other stuff and ignoring the client standing there. The following evening at 8 pm I tried calling for for ice; after being on hold for 10 minutes I hang up and called back three minutes later, a human finally answers. So I asked for some ice to be delivered to my room. It is now 36minutes since I requested ice and it is not here yet...... still waiting. So when it finally arrives I told the lady how long it took them to get me some ice, she just smiled. I travel World Wide 4 times a month at least. Would not recommend this Hotel as it seems it's too big for its own good.

The dim sum at the renaissance was on point. The deep fried sticky rice was amazing and one of my new favourites. The XO sauce that was on the table definitely adds to the meals. I really liked the hot egg tarts for dessert. The service was awesome and the concierge was extremely friendly! The views of the harbour are pretty great!

A first-class hotel overlooking the harbour -- a lovely place to stay! Wow, this is truly one of the finest hotels in Hong Kong. My wife and I are seasoned world travelers and we just fell in love with this beautiful property. We stayed on points and the Platinum Elite benefits were fantastic. The Executive Lounge offered lovely food and beverages and provided a welcoming spot for breakfast with a morning harbor view. We stayed on one of the upper floors in a nicely appointed room overlooking the harbor -- just marvelous. The central location of the hotel is perfect for business travel or leisure. The pool area, also on an upper level, is massive and a terrific spot for cocktails while enjoying the view. There is also a sizable fitness area adjoining the pool & spa area. The included WiFi worked well throughout the hotel. Currency exchange was available at the lobby desk -- at just okay rates. The hotel staff were all professional, quite friendly and very helpful. They spent considerable time assisting us with reservations, dining recommendations and arranging taxi transportation. Their suggestions were all spot on. With their help, we even went to the horse races at Happy Valley. Every time I'm in Hong Kong, I feel compelled to continue my epic quest for great dim sum. Hong Kong is one of those rare cities where some of the finest food available is served in the better hotels. The Dynasty restaurant serves some of the best dim sum you'll likely have in this city of marvelous food. We had a lovely leisurely lunch of the tastiest dumplings imaginable. We didn't go for exotic dishes, just several wonderful dim sum delights served in a grand style in a beautiful open restaurant -- and all for a reasonable price. In our book, the Renaissance Harbor View is a winner. Our stay was truly a highpoint during our month-long tour of several Asian countries. We would gladly return to this property and can happily recommend it to others. This hotel made our visit to Hong Kong a most memorable experience.

One of the nicest hotels I've stay in a while.... got in late and was leaving early the next day and was too lazy to go looking for food. Ordered room service and the food was hot and soooo delicious. It was just a burger but for room service was outstanding. The bathroom was my favorite. Spacious and clean. Highly recommend this hotel and location is great. Near train station and has plenty to do within walking distance. I can't comment on amenities as I was there too little of a time to enjoy.

The Renaissance Harbour View Hotel was our basecamp during my first trip to Hong Kong. My boyfriend had stayed here with his family prior and the view from our hotel room on the 35th floor was the best part of staying here. The service was immaculate and every part of the hotel felt clean, new, and on top of that, smelled great. We even ordered room service twice and both times were impressed - dinner one time with Hainan Chicken and Congee (yum!), and a second time with the dim sum and congee breakfast (equally delicious!). As a side note, room service here is definitely cheaper than room service at any hotel in the US and the food was pretty darn good, especially if you're stuck in the hotel because of crazy storms happening outside. Internet was a little iffy but for the most part it worked. The channels were a little lacking in my opinion on the television but you shouldn't be in Hong Kong to watch tv anyways. If you're staying here for business, it's a perfect location because it's near the convention center. You can get here via the Wan Chai station through the MTR which is all connected via a bridge but approximately a 10 minute walk from the hotel (not super close). Relatively close to this location is a Cafe de Coral (similar to a Denny's), a Subway, McDonald's, and a ridiculously good egg waffle spot right below the bridge near the MTR.

Had a great stay last week at the Renaissance Harbour View. Guest services agent Candace Liu was fantastic. She had reached out by email a few days prior to arrival to check if I had any requests or questions. She was present at checkin, got me upgraded to a harbour view suite and showed me to my room. During the stay, she also sent up a fruit platter and a cheese platter. The room had a fantastic view! The room was well appointed. The breakfast spread at the executive lounge on the 40th & 41st floor was pretty extensive. Also briefly checked out the afternoon tea service and evening cocktail hour food service.

Alan in the Rewards Lounge is absolutely amazing! I met him last year same time. He maintains the same work ethic. He is attentive and understanding the needs of customers. Great job and great personality. See u same time next year.

I've stayed at this location twice, once on the club level and in a standard room for our most recent stay- both experiences were top notch. I stay in a lot of Marriott properties for work and this met or exceeded the standard of them all. The Club level lounge is the best lounge I've encountered. They serve a vast array of Chinese and Western options for breakfast, offer snacks for afternoon tea and starting at 5:30 put out a cocktail spread that doubled as our dinner most nights during our stay. It's a five minute walk to the Wan Chai Star Ferry pier and 10-15 (all inside/covered walkways) to the Wan Chai MTR station. Take the Airport Express train to the Hong Kong station and there is a FREE shuttle bus to this hotel. While our club level room was stunning our room on the 24th floor was very well appointed and comfortable too. The service was white glove, down to turn down service in the evenings. We received a bottle of wine sent to our when cocktails were crowded in the club lounge, on New Year's Eve no less. When I visited the business center to purchase a box to mail a few things home they found a box that was the perfect size, free of charge. It's the little things that made this stay feel like home. It's a great spot for a business traveler or even better, if you are in Hong Kong just for fun.

This hotel has an amazing location, and the harbor view rooms aren't messing around. The staff were very welcoming. The fitness center quite nice. The view from the executive lounge (and the buffet breakfast) was amazing. We actually needed to on the fly grab two more nights, sadly the Ren. was booked up so we hoofed to the JW Marriott (see that review). I would have been super happy to go back to the Ren. for a few more nights. If you're in HK for an event at the Convention Center, the Ren. is one of the hotels directly connect, making it immensely convenient.

Fantastic Hotel. In my view, the service is on par with a typical JW or Ritz. The rooms are comfortable and the decor is nice; my harbor view is fantastic. It is close to the ferry (and TST) and close to the Wan Chi metro station. The concierge lounge on the 40/41st floor is one of the best lounges I have been in. Great breakfast buffet. Great happy hour (which, quite frankly, can be dinner). Complimentary beer and wine until 8 PM. Beautiful views. Having said that, it is the service which just puts this over the top. When I checked in, Candice Liu (Guest Services) gave me the personal attention that I haven't received anywhere else (even though I had been a Platinum for 2-3 years and am now "only" a Gold. She made me feel like a VIP. EVERYONE at the hotel was incredibly helpful and friendly. I am still here and don't want to leave (other than to see my family).

Excellent breakfast buffet at the M floor M Cafe. Staffs are always wonderful and nice. Waitress and chef like Dorothy, Chloe, Nadia, Chef Ching & Chef Singh are always helpful and polite. I enjoyed seeing them every time I eat there. Keep up the good work. 40/F Member Club lounge staff is NOT so friendly. (You will thought they will be more friendly and nice). No one ever greet me at the member club lounge. No one ever ask if I want any coffee or tea. We will need to go make our own coffee or tea at the machine. Which I have no clue how to use them. Whereas I remembered way back when they will come and greet and ask if we want anything to drink. Staff are always talking loud among themselves. Need more professional training done at the member club lounge.

World class accommodations. Hotel is located in q great area walkable to Wan Chai and Central. Steps away from the ferry pier to Tsim Sha Tsui. The service, cleanliness, and hospitality was superb. There's a lot of construction going on so be prepared for that and the area is busy with the convention center being right there. No complaints whatsoever.

Great hotel. I always stay here when in Hong Kong. Fantastic staff, great rooms, perfect location. Highly recommended to both business and tourist travelers.

Outstanding hotel. I always try to stay here whenever I am in Hong Kong. Location is great. Good view right on the harbor looking across to Kowloon.Short, easy walk under a covered walkway from the nearest MTR station. Water taxi is right near the hotel as well. Makes it easy to get to Kowloon or any other areas of town. Rooms are crisp and clean with good views across the harbor. If you have lounge access, they offer an outstanding array of food and drink options at breakfast, high tea, and dinner. The restaurant's breakfast buffet is also outstanding. All varieties of eastern/western food and all are great. Staff is outstanding as well. Very attentive, courteous and helpful. From the taxi queue, the front desk, the concierge, the lounge, and management, I have been impressed with all of them. On my last trip in March of this year, Thomas Pui, senior guest services officer, was very helpful beyond expected levels. The only downside is that it is expensive, but then again what hotel isn't expensive in Hong Kong. Especially one with all that this has to offer. I will definitely return when I am back in Hong Kong. Overall, one of my favorite places to stay throughout the world.

First time staying here last week and it will not be the last. I've fortunately (or unfortunately depending on your view of business travel) had the experience of staying in many Marriotts globally and this location would be in the top 3 without question. Easy ride from the airport, took about 30 minutes with average traffic. The reception desk and check in was the best I've ever experienced, from friendliness, ease, and speed. This even included the insistence of an escort to my room to show me the features and make sure I was satisfied. Let's be clear, I'm no one, they just did this because their service is incredible. The room was much more spacious than I ever expected and included a very nice sized bathroom and full sized shower. The concierge room is a beautiful multi level fully serviced get away at the end of the day with great food and drinks. The staff there was also kind and very helpful. Great hotel, great location with easy access to the heart of the city.

Stayed here for 1 night 5 years ago when i was in hk. I stayed with some friends in their cramped apt on the couch and decided to stay one night on new year's eve to see the fireworks from the room. it was an amazing view. Beautiful view. Spacious room. Did not try out the food or amenities so can't comment on those.

Great location if you're going to the convention center for a few days. You can easily take the ferry to Kowloon. The metros are very convenient as well

Very friendly staff. Room was cleaned twice per day. Connecting skybridge yields a short walk to subway station. Views looking back at mainland across the harbor are great with no immediate obstructions. Bar/club district 1 street away so there is no problem finding close places to patron.