John T.
Yelp
3.5
Potential, so I'm rounding up.
There's a lot of potential here at Retrograde, in Cleveland Park, and across the street in East View.* I'll try not to pin the evolution of the city on the back of this coffee shop but there's a lot to that point of view. I mean, even three years ago, would you have considered having an expensive cup of coffee at this exact location? No. No you wouldn't have.
A large part of the Retrograde appeal is cosmetic. The store is gorgeous and incredibly Instagrammable. The floors, windows, seating, and cups all lend themselves to wish-you-were-here digital photography. And in this landscape, that's a huge part of the battle for customers. But before you can take in the photo op, you need to park. Parking is a bit of a challenge on the first go 'round. A large number of the spots in front are timed (hour parking) and were taken up by people who weren't patrons of the coffee shop. This required me to park in back. If you're headed northwest on Dickerson, go past Retrograde to Eastmoreland, turn right and park back there. From there, walk up the wooden steps and into the shop. None of this was particularly intuitive so I'm here to help out.
Once I was inside, the divide between picture and real life started to take shape. While the place was decently full with people, many of the tables were dirty which wasn't the first impression for which I'd hoped. I made my way to the cleanest table - which was topped by someone's possessions. I asked the neighboring table if it was theirs. Turns out, it was one of the baristas. #concernedface They moved their items and I was able to sit (with my coffee/business date). The female barista couldn't have been nicer: smiling, clearing the table, making small talk. The fellow behind the counter was the yin to her yang. He was dour, curt, unfriendly, and not helpful. But for committing to being at the shop, I would have left. He was that off-putting. I needed to maintain a facade of control, so I leaned in to the experience and worked around him but, yeah: no bueno.
I ordered the shagbark latte and my guest ordered a smoothie. The kind female barista brought the latte to our table. The smoothie was readied without so much as a 'smoothie up!' It sat there until I thought to look/ask about it. Sigh. The latte was nice. It wasn't an entirely new drinking experience but it was pleasant. I would have liked it to have been a touch hotter, as it was almost lukewarm when it reached me. My friend enjoyed her smoothie, so that's a win. Retrograde offers a small amount of baked goods but were out of gluten-free options by the time I made my way to the counter (1115 am on a Friday morning). If that's a make-or-break, plan accordingly.
I can see myself returning. I like that the shop is here, from an aesthetic point of view. I hope that it can incorporate more of a (native) neighborhood feel as time goes on. I'd also love to see the shop step up in terms of cleanliness and overall customer service. There's potential here. I hope it's fully realized.
*The name made a lot more sense before the interstate decimated so much of it.