ROOST Tampa

My experience at Roost Tampa Hotel was nothing short of exceptional! From the moment I arrived, I was blown away by the great amenities this hotel had to offer. The room was stylish, comfortable, and well-equipped with everything I needed for a relaxing stay. What truly set Roost Tampa apart was the exceptional service provided by the staff. The team, led by General Manager Eli, was incredibly accommodating and went above and beyond to ensure that my stay was perfect. Their friendly and attentive approach made me feel right at home. The property itself is truly beautiful, with a modern and inviting ambiance that added to the overall experience. Whether relaxing in the cozy lounge or enjoying the pool, every moment at Roost Tampa Hotel was a delight. I cannot recommend Roost Tampa Hotel highly enough. If you are looking for a top-notch hotel experience with great amenities, exceptional service, and a beautiful property, look no further than Roost Tampa. A big thank you to General Manager Eli and his fantastic team for making my stay truly memorable! I will definitely be back."

I traveled from Atlanta for a work retreat. I travel often to other major cities for work as well and I must say from the moment you walk in the door the Roost Tampa does not disappoint. The staff is friendly, welcoming and efficient. The rooms are spotless, have beautiful live plants, are well stocked and have all of the comforts of home from the fully stocked kitchen needs to full sized washer/dryer unit. I look forward to revisiting. Thank you Roost Tampa for your amazing hospitality!

Roost Tampa is very nice. The rooms are super clean. The decor is cool and the location is cool. My only complain is the front desk is not organize.Also, the guest/residence are a bit loud with slamming doors. And you have to wait awhile after check in time(4pm) to get your room. Also the parking should be free. But other than that this property is very nice.

I enjoyed my time at Roost Tampa! I felt at home during my stay due to the apartment style setup and it’s within walking distance of the Amalie Arena (where I attended a concert). The staff was nice, the room was spotless, and the building is secure.

Superb. It’s in a fantastic location as Water Street is full of restaurants, nightlife and 3-4 minutes walk to Amalie Arena. It’s a very safe, clean and beautiful area. Full of trees, gardens. I went for walks at night and spent time in the park on my own even late at night. It’s a few minutes walk to a truly excellent full (mostly organic) supermarket with great salad bars, hot food and freshly cut fruit etc. ||The free streetcar stop is outside the Arena so it’s easy to get around the city and visit many of the major attractions, I.e the Aquarium, Art Gallery, Ybor etc||I stayed in the hotel to see the hockey and the area was well organised for the event with police managing the traffic. I imagine it would be fantastic if you were there for a concert. There were other smaller events on at the Arena while I was there and they were also well attended and managed. ||It’s a very upscale apartments building. I stayed in a studio apartment that was gorgeous. It had full facilities, a well appointed kitchen with Fisher and Paykel appliances. There was a separate laundry room. The bathroom was good, not spacious but well designed although the lighting wasn’t great for putting on makeup. The apartment was exceptionally clean and everything was in perfect working order. The apartment was immaculately clean. ||The rooms are only serviced once a week but you can choose the day you want. I just laundered the towels myself but I imagine extra towels would be available. My only criticism is that the ironing board was cheap and wobbly and the iron tripped the fuse when I used it. Frustrating. ||The apartment building does not have a restaurant or room service but there are dozens of restaurants/cafes in the area so just Uber Eats or Door Dash. There are no chain stores or chain food outlets in the area. (There’s a great coffee shop in the Edition building which is one minute walk away)||Located on its 7th floor are an excellent gym, stunning swimming pool and beautifully landscaped outside areas a BBQ area. ||The staff are wonderful. Friendly, professional, helpful, knowledgeable and a joy to deal with. The front desk is manned 24hours. ||The building has permanent residents who all seem to own the most excellent good doggos so be prepared to pat all the dogs like I did! Just be sure to get permission from their people. There are also quite a few well known people living there so be mindful and respectful of their privacy. ||The building excellent security.

10/10 experience. The hotel and all the amenities were out of this world. Best hotel I have ever been too! Great area as well walking distance to restaurant and grocery stores. Also want to acknowledge a worker named Glenn his service was exceptional. Always had a smile and gave some great food recommendations. Whole staff was great!

From the very moment I walked in the staff were extremely friendly and was treated with exceptional service. Both Ryan and Sebastian helped me get checked into the room. The location is absolutely perfect for Tampa, within 5-10 minutes of all major Tampa spots. I really enjoyed my conversation and beer with the director of lifestyle Elida, her skills are evident in the beautifully designed rooms and common spaces. The pool is amazing, a great place to meet people, get sun, and swim. The amenities are top notch, they have a great gym, awesome common/ co-working space. You have a plethora of options for bars, restaurants, and activities. I thoroughly appreciated my entire stay from start to finish, and the staff from the front desk, to the management were all 5 star trained. Can not wait to be back.

I recently had a fantastic stay at this hotel and cannot recommend it highly enough. The service was outstanding, particularly thanks to Josette and Derek, whose support and attentiveness truly enhanced my experience. I regret not having cash on hand to tip them for their exceptional service. If you're considering a stay here, rest assured, you're in great hands. Highly recommended for anyone looking for top-notch service and a memorable stay!

Update to my previously submitted review 11/29/23 update to my previously submitted review: The general manager Eli Kostbar, responded to my review which I will offer my rebuttal to certain points he listed:1) "However, as we were unable to accommodate your early check in......I was never told they could not accommodate my early request in fact when I first checked in at 1:30pm, the woman told me that my room was at the last part of being ready for me so it should be done shortly. I was allowed up to their 7th floor to sit and "enjoy in the interim". It is a floor that has seats and nothing else. I had been up since 5am flying and had half a bottle of water and nothing to eat. I have an autoimmune disease which makes me dizzy and nauseous without food and plenty of water. I sat for an hour and a half before I began emailing via the booking.com phone app.2) "Our team continued to receive multiple verbally abusive, rude and threatening phone calls and messages from you prior to our check in time such as "Don't bother, I will never stay here again and will be hitting all social media with my negative reviews.." This is misleading how it is listed by Mr. Kostbar. The only multiple things were my messages of which after an hour and a half watching others get their calls rooms were ready which was before the set in stone 4pm check in, yes I was upset. I called 1 time and the woman kept talking over me repeating the check in time is 4pm so getting nowhere I hung up. The "don't bother" I was telling the director of rooms in a phone call not to come down but he was saying things to me like "did you just say...?" and was strong in his manner and not at all what I expected from a "manager" with curt tones and sarcastic responses! 3) "We were attempting to upgrade you complimentary to accommodate your early check in request but we're hung up on..." yes I was offered an upgrade but it was never told to me to accommodate my early check in...I told the director of rooms I didn't want the upgrade but before I could add because I just wanted a room, I was told my reservation was being cancelled! 4) "We genuinely care about the satisfaction of our guests and aim to provide the best possible experience. Though your feedback does not accurately convey the full story..." The general manager's response does not accurately convey the full story. I'm a 62 year old woman with health issues coming to spend Thanksgiving with my kids. Instead I'm told by the director of rooms my reservation is canceled and was then humiliated by being escorted out of the hotel at 4pm with nowhere to go. This is people who genuinely care about their guests? Yes I was upset and yet was told Tommy and his team are not going to deal with me and escorted out! Tommy even told my son that I was verbally abusive about Hispanic people which never happened! So I'm still being harassed, abused and untruths are being stated now by the general manager! Please beware about this hotel and how they deal with upset people...me a 62 year old woman alone and put outside to fend for myself in a strange city! I cannot believe a director an now the general manager are going after me with stories of things that did not happen and reduce themselves to such unprofessional behavior. This is what your values are towards your guests or people in general.

Avoid for business travel even though near the Conference Center. The Roost is not an AMEX recommended resort. Though booked through AMEX nothing is refundable or adjustable. Made a huge mistake using them for business travel. My reservation changed and they would not refund or adjust as typical for anything booked with AMEX. Again a major reminder as a business traveler to never use anything local given the risk of them trying to charge for things not used.

The individuals on the forefront are the true face of a company or business. Oftentimes, companies forget to appreciate the ones that are actually the reason for customers' return. I visited The Roost Hotel in Tampa, Florida, this month and had an amazing week's stay! Had a minor hiccup the first night, but Josette assisted to alleviate the problem, and everything turned out fine. I loved the modern aesthetics of the property, including the smart vending machine that dispensed hot food. The hotel was also great for remote work. I was a little bummed that the pool closed at sundown. However, I was able to enjoy the pool and the jacuzzi one day after working. The location of this property is ideal. There are many things to explore and places to eat within walking distance. The customer service and support were top tier from Josette, Ashley, Griffin, and Betsy. I'm so grateful for the opportunity to cross paths with such awesome people. I hope this company's executives actually find a way to thank the people listed above! Looking forward to my next visit!

My wife and I frequent Tampa as much as we can. We like to try new hotels especially if they are close to where we need to go for that trip. We got to the hotel about two hours early and were informed that they would call when are room was available. We were provided with a key so that we could park our vehicle and explore certain parks of the hotel until then. This was also no big deal since it was a nice day so we just went for a walk. Once in our room we started to have issues that were no person fault. Attempts were made to correct this and it was unsuccessful. I went to the front desk to see if we could move to a room of equal value. As the front desk employees were looking in to this Tommy McCormick who is the Director of Rooms overheard the conversation. Tommy stepped in and took over the process for moving us and let's just say it was above and beyond. Tommy checked in with us the next day and even reached out two weeks later as well. Defiantly staying here again. All of the staff was amazing. On top of all of this, the fitness center is one of the best you will find in a hotel. Plenty of places in walking distance for food and drinks as well.

Roost hotel has amazing services, amenities, and staff. I am so very satisfied with my stay at Roost. The attentiveness from the front desk staff (Griffin, Jason, and Carter) was top notch, to the property contact, Tommy, who was accessible and accommodating the whole time. Elida, Savannah, and Eddy were very helpful on the amenities level as well. I would 10/10 recommend this hotel to my friends and family. So grateful for the experience and I am looking forward to next time.

First off great location. We really looked forward to a couples getaway. We were given room 301 across the hall from a trash room and right next to a stairwell on the right. The metal doors from both slammed all day and night. No peace or sleep in this room. Last slam I believe was 3 am that woke me up and started again at 8 am. Spoke with staff in lobby and was told a manager would call us. No call back. I called on Monday and the person that answered the phone pretended to be a manager and gave us fake name of "Chris" and told us he would give refund which never happened. Called and spoke with Betsy who again said manager Gassette or general manager Eli would call back. Never called me. Ended up getting Expedia to call them and only then did they refund $$. Beware the customer service is subpar and and employees are a bit shady. Would not recommend staying here. Edison is next door and it looks amazing.