Dave K.
Yelp
I've been coming here for years and have to say, my experience for dinner last night was incredibly disappointing across service, quality, and value. I walked into the restaurant at 5:57pm on a Tuesday, with two kids under 6...
Service was such a let down. As I approached the counter I was abruptly told the dining room was closed. I turned around in shock to see three separate parties eating, and, noted it wasn't even 6pm while the restaurant was slated to close at 8pm. When I asked again, the line was some jumbled mix of "new restaurant norms that you've heard about" which was even more confusing since clearly I had no idea and frankly wouldn't have brought my atypical child to one of his favorite (former?) restaurants. The food did come out quick, but that ends up hurting us later...
Quality standards have entirely slipped. I used to bring BBQ experts to this place and they were blown away with sear, char, moisture, all the things that made sense to them and I said something like "yeah, I like that too!" Today, even I can tell the standards have dropped. Not only on the mains, but also the sides. Our meats were fine last night with some undercooked portions. The sides were all wrong, fries barely cooked, barely even yellowed! Tots mushy and also terribly undercooked. Finally, they forgot our corn bread sides but I couldnt really tell quickly as they staple all bags closed for...a reason?
Value shouldn't need a huge recap of the disappointments above except to connect the cost of meal, $60. I dont know about you, but when I spend $60 dollars on a sandwich, fries, tots, a side of chicken, and corn bread one SHOULD expect a high quality experience. Comparing to other neighborhood restaurants where a parent could take small kids, eating for three can be MUCH cheaper and more satisfying.
All to say, I'm incredibly disappointed with the "new" version of this restaurant.