Go743271
Google
After a bit of an eventful booking process that the hotel quickly rectified, we arrived at the hotel in April with our two small children in tow. ||Check-in was smooth, but I was a bit surprised when we weren't taken to our room and given a tour as is usually standard at these hotels, instead we were led to and dropped off at the elevator, no big deal but it kind of threw us off. ||We had booked a Manor suite connecting to a twin Premier room and the way this is done is not a door between two rooms, but instead two corner rooms that have a greater door in the general hallway that connect them by leaving both bedroom doors open and shutting the extra door in the hallway. |This was a bit confusing for us, as it wasn't setup upon our arrival, and since we weren't led to our room, we were left to our own devices to figure out how to set up the doors etc, it would have been nice had it been already set up for us, or if someone came up to do it for us.||The rooms themselves were generously appointed, with amenities for us and special ones for our children. The rooms were both immaculately clean, which is not that common in luxury hotels in Beijing so big plus here!||Hot chocolate and panda plushies were left for our kids, which was greatly appreciated and a lovely souvenir for their first visit to China. Letters to both our kids and to us separately were also written which was a sweet touch.||My only qualm with the rooms themselves would be that the beds are rock hard, as if a wooden board had been put in. It would be nice if they offered the same beds as the HK location or if there's an option to change this.||Unfortunately our days were packed so we never had an opportunity to try the Manor Club, but our stay has convinced us that, regardless of the need of some polishing, that the Rosewood will be our hotel of choice during our future visits to Beijing so there will be plenty of opportunities then.
