LJ L.
Yelp
Lex Sloan "runs" rentals and is the most deeply inconsiderate human I have met in over a decade of renting spaces across CA.
Lex's inability to communicate turns a simple rental process into an insurmountable challenge, and their capacity to waste another human's time without care or worry is unmatched.
They are a heartless jerk hiding their ineptitude behind fake appreciation and empty apology.
(If only they were half as as good at their job as they are at avoiding it!)
Lex actively and knowingly wasted my time from January until now (October), missing every single call that *they scheduled* AND flat out ignoring all reminder messages *that they asked me to send them* while bread-crumbing me with responses like "thanks for following up sorry" or (literally) "I think about you every day before I leave and kick myself for not replying!" sprinkled every multiple follow up.
When we finally met, we had success.
We selected a rental date for my film (Hardly Strictly Bluegrass weekend, so we immediately pushed it up a week) and Lex summarized:
"We can move it to the weekend before...The team is on board...we are planning to book the film...As long as there is no problem booking the film we are all set."
LIAR.
Keep in mind that getting to this point took many months of Lex *actively thanking me* for my "tenacity and patience" in keeping on them.
Aaaaand Lex *immediately* went fully radio silent again...ignoring ALL follow up messages (even replies to questions they asked).
Lex only replied *4 MONTHS* later, *because I cc-ed a coworker as asked by an out of office reply*.
And the reply was to gaslight: "I am sorry for the misunderstanding - we never booked the film or confirmed a date" and a false "I take full responsibility" before the true, passive aggressive message: "we completely understand if you would rather find another venue that can be more responsive and available."
The overwhelmed-by-life-itself shrinking violet of sensitivity that Lex presents is false. They are actually a cold hearted snake hiding their rotten self behind meaningless words.
Lex bread-crumbed me January to October 2022 with appreciation for following up without ever having intention to complete the rental. Mind bogglingly unprofessional; not even decently human.
I should have known Lex was bad when they talked sh*t about coworkers.
(FYI: If you threatened to quit if Sing-Alongs came, Lex thinks you're a whiner whose voice shouldn't matter who should be grateful to have your jobs. If you clean up the cinema, Lex thinks you do a poor job. If you run concessions, Lex suspects you're not fully trustworthy. If you're in operations, Lex thinks you don't support them enough, feeling like the only one at the Roxie with their head on properly. If you are part of the approval team, Lex thinks you are an unnecessary step. This human is toxic and I feel deeply sorry for anyone forced to interact with them.)
UPDATE: the whole place is fake! This email from Lex's coworker (not even Lex) is a textbook example of gaslighting.
(Keep in mind, the only goal was to rent a rental space, in cash, for two hours, bringing an assistant to help it run smoothly and clean up. The Roxie made taking money for the most flexible, simplest 2 hours ever into an emotional fraught battle of false promises and fake appreciation. What the flying f*ck is wrong with these people?!)
--
*thank you for thinking about The Roxie for your event, and I am sorry the booking was not finalized for September.
(I am so flexible I said any date in 2023 would do now that Lex forgot to pull the trigger for 2022.)
*Unfortunately, it seems that there's too big of a disconnect between what we can offer and what you really need.
(I require nothing. It's a film. Just needs a screen. And I bring my own cleaning crew. Entire thing done in two hours. Two. Hours.)
*I have looked at this situation from different angles but in this new "post-pandemic" landscape we can't book an event like yours on weekend slots more than a month in advance at the moment (and a month in advance would still be a highly unlikely scenario).
(Using the pandemic as an excuse to say word salad nonsense is *pathetic*.)
*So while we'd love to host your event, we have to be honest with ourselves and you. We're not the right fit.
(I need only a screen for a two hour film *they already approved*, I bring my own cleaning crew and pay rentals in cash in full. The Roxie is so full of sh*t here it spins the mind.)
Only special types of jerks can be so triggered by someone following up on their literal job function that they gaslight a client out of giving them money.
EDIT: more fakery: website says "The Roxie Theater respectfully acknowledges our cinema is located...on the unceded, traditional Tribal lands of the Ramaytush & Muwekma Ohlone people." yet there are ZERO programs to give free passes, discounts, OR support to ANY members of ANY tribe.
The Roxie: inept, gaslighting a$$holes.