Vikki C.
Yelp
Disagreeing with almost every single review, I had a pretty awful experience here this morning.
We turned up pretty much on the dot (10am opening), and went straight in. My Mum and I quite often go to galleries in London as a last-minute outings planned the night before.
Issue number one. We asked for a map from the woman at the 'information 'desk and were told that the best one was on the wall. Ok, they're saving paper and all that. It wasn't really very clear, but up we went to explore, assuming that we'd find our way.
We went in to the John Madjeski Fine Rooms and started wandering through when one of the staff burst in and stared at us. "Hello?" we both said. "We're closed" he said. Oh, er, ok. We walked back into the main corridor in a rather uncomfortable silence. The fact that the doors were all unlocked, several other members of staff had said nothing to us as we'd walked in, and there was no sign to say it was closed - seemed irrelevant. No apologies, just a very curt chaperoned march out of the room. Our mistake, sure, but this guy's attitude was ridiculous.
No matter, we looked round the shop and went back downstairs to try again. We asked the information lady, again, to which my Mum was faced with what I can only describe as an inappropriate amount of contempt by the same woman. Hardly helpful.
We looked at the photography exhibition showing London as it was a few hundred years ago, then back out to buy tickets eventually for Paul Sandby as we realised that there wasn't much else to see.
Upon getting upstairs, the two women at the front desk didn't smile, look at us or even stop their conversation. But by that point, we weren't surprised.
The saving grace is that the work was beautiful. Sandby's attention to detail is breathtaking, but unless I was going to see one exhibition an then make a swift exit, I won't be returning. I didn't like the snobbish attitude from the front desk when we enquired as to which exhibitions were free, and the entire place reeked of false superiority. Give me the Tate any day.