Jayson W.
Yelp
As of now, this is where this place stands. This was my second time eating here. The first time was at the bar steak was great, drinks were good, and since I was at the bar, who really cares about customer service.
Today was my second visit, and I'd like to say the overall experience was strange. The location opens at 5, we arrived at 5:30 with no reservations, and we were seated immediately. That's the only plus.
After being seated by the bar, our server or host, not sure which arrived. But not for long. After taking our order for Caesar salads, he was never seen again. The lack of service was so bad that the bartender came from behind the bar and asked, "Is he serving you?" I said, "I guess at this point," and she went out of her way to fix the honestly speaking "bullshit service" being given to my mother and me.
After placing our entrée order with the bartender, nearly 15 minutes after ordering our salads I asked, "Are the salads done?" At that point, the owner brought them out.
Now my table is being attended to by the bartender and the owner/table expeditor instead of one of the three servers hired to serve. At this point, I look around and notice every other table is being attended to by servers except mine, which is being attended to by a bartender. No woke agenda here, but I am a Black male. Take from that what you want.
I would like service to be equal across the board. If the table next to me can get a normal server who checks on them and takes plates away when they're done instead of leaving salads and empty drinks sitting. I'd like that service too.
After the lack of service to just my table, I began to feel disrespected and asked to speak to the manager about the different treatment. The owner spoke about what had transpired, but I'm unsure if he could see why I felt the way I did. He did offer to pay for the meals, but at this point I came to pay for a service, not be a charity case. I finished my drink and left.
I stream literally around the corner on P St., so if this issue is fixed I'd be glad to give them another chance and pay for my meal, no need for a free one. But as of now, the vibes are "not for me." Here is your opportunity, change my mind.