Nicholas P.
Google
When I first tried Ethereal, I thought it might be my new favorite pizza place in Lexington since my previous had just closed. Great crust, great toppings, and a nice side of ranch. Just good all around. However the employees seem to really hate working here. Not their fault, likely management. Either they are clueless as to if the food has even been made and can't find it, or they are straight up rude. Went to pick up an online order once and a guy brushed me off saying to order online and walked away.
Each time I have gotten pizza from here, it has consistently gotten worse. Today it might as well have been inedible. I guess they left it sitting on a hot oven after it was done and it continued to cook. The crust is hard as a rock and I wish I was exaggerating. So sad to see, I guess I will have to find another place. Just not worth the money.
By the way, if you order pickup online, you are required to choose 1 premium topping and 1 regular topping. I asked one of the workers if they were aware of this and apparently the owner is fully aware of it but refuses to change it. Pretty scummy.