J
Google
I'm really upset with both the food quality and the customer service here. It was our first time trying out Jeff's and we ordered a greek salad, 2 hot dogs, and two sides of cheese fries.
After we got home, we discovered only 1 order of cheese fries in the bag. I called the restaurant to let them know and to see if we could get an order of cheese fries at another time, or if they could refund that part of the order. The women on the phone kept interrupting me - she was nice, but wouldn't let me speak, and she kept telling me all sorts of random things like their menu is confusing or the cheese fries are separate (I know, I ordered them with BOTH hot dogs!). She assured me we only paid the price for one cheese fry.
We hung up the phone and I did the math. Large greek salad is 10.99, 2 hot dogs at 4.49, and 2 sides of cheese fries at 5.29 each is $30.55 plus taxes = $33.68. This is what we paid. So no, were charged for 2 cheese fries and the restaurant lied to me.
After the call, I opened the greek salad and it smelled so bad. There was a boiled egg in it for some reason, and the feta cheese STINKS like sour milk, it doesn't smell like normal feta. I'm not even going to eat this or I fear I'll get sick.
I won't be back, which sucks because I want to support local businesses, but not if they're going to talk over me on the phone and lie about things, mess up an order, and blame the customer or say their website is confusing. It's ridiculous they wouldn't even give us fries at another time, and even more ridiculous the greek salad was SPOILED. I'll stick with The Dog Stop...