ACME Markets

Visited there last night. Was in and out quickly. When you enter the bakery department is nearby. The baked goods looked really nice and the produce looks very fresh. The staff at customer service were very friendly and the associate in self checkout was friendly too. It is very conveinty located for those who live off of West Side Ave.

Good day, we can't always voice on the negative... and we have to give credit where credit is due. Acme is my favorite Supermarket. Today I visited the deli area and I have to say, Jeanette and Lena are always smiling, super pleasant, and incredibly friendly. I haven't seen them there in a while... so glad they are back....Their positive attitude really makes a difference and keeps me coming back. Thank you ladies, keep up the great customer service :) Blessings to all.

Before the storm today, I placed an order for delivery at 11 AM, For a 1-3PM delivery, My order was never delivered, They made me wait till 11 PM then they emailed me and said I need to reschedule my delivery for tomorrow morning between 7 to 9 AM, Today it’s delayed again. What kind of business are you guys running? If people cannot even rely on you to do what you guys are supposed to do? I have been calling the store all day yesterday and no one answered! Your agent on the website chat are also not very helpful! Just close your Store If the residence of JERSEY CITY cannot even rely on you to do your job Specially, during a storm!

It's alright... With it being The only place in the area, I think they overcharge on meats however. But to be fare, that's the nature of the free market system. Workers are generally friendly.

The Deli is the worst! I've been shopping here for 9 years and it just seems as time goes it the workers are lazy, rude and give you the worse cuts. Today 2/15 @3pm no one waiting but the worker on duty Spanish lady didn't even acknowledge me while I was standing there. I finished my shopping and drove to Stop and Shop in Bayonne because they know good deli cuts and listen. It's a shame that I have to drive further because the deli workers here hate their job.

Pharmacy dept is best in Jersey City!! Always helpful no Matter how busy they are. Always pleasant and k owledgeable. I has a question. About the flu shot, pharmacist wasn't sure so he made inquiry and got me about answer. So Grateful!!! The best!!

I like Google Map's idea of a big panel with big text and symbols overlaying the driving map. The panel with instructions for immediate driving is more useful for me driving slow and having to look at a small map. I hope that is a feature for seniors by AI and hope AI is getting smarter everyday. Congrat ulation !

This is a calm Tuesday night and they have only one lane open. There are only a few customers in the shop but it takes them 10-15 mins to checkout. Can’t say I’m happy about it. And the prices are not cheap either. The advantages here are it has wide range of all products including medical supplies and pills

Stopped here to grab a few things. Seems like an outdated shopping concept. The place is dated and they have very outdated business models I bought a watermelon once I got home and cut into it I saw that is was bad as it was mushy and spoiled I took it back they asked for my receipt. I didn't have the receipt anymore as I didn't expect to have to return it. Also it's 2024 who saves paper receipts anymore should be virtual options or option to look up on your card like most other modern day businesses. Doesn't make sense how outdated they are

The staff here have always been nice and friendly to me since I have visited throughout the years. Some staff even recognize me for being a regular. This store has always been very chill to me, never any issues. They did some renovations and moved some stuff around, so it's a bit difficult to find things at times. However, that is something I'll most likely get used to with time. Compared to other grocery stores, the prices do seem a bit high, but my family and I usually come here for convenience. Whenever we don't want to cook or don't know what to cook, we grab the food that was prepared by the stands. They have always been delicious, so no complaints there. Overall, my only issue would be the pricing. If you're a frequent shopper though, you can download their App and collect points to redeem.

Dirty, overpriced, lots of mispriced items and spoiled produce. I asked an employee about the avocados and he said if they weren't good bring them back. They weren't good and they wouldn't take them back. I asked for the phone number of corporate and Marisa fished a piece of paper out of the garbage...another clients crumpled receipt and circled the number on it. Can't wait for another supermarket to open and watch thos one close down. NOW I UNDERSTAND WHY PEOPLE SAY THERE IS NO WHERE TO SHOP IN THE NEIGHBORHOOD

Dawn responded to my previous comment asking if I would like to hear from a store manager. The answer is NO because I asked for one when I was at the store and the employee was inappropriate. I had 2 people help me and both were awful. I want to add that the florist is nice and some of the produce people are helpful but the courtesy desk is NOT courteous. Its sad. This place will close within 2 years and it cant come soon enough. I feel sorry for the employees who do a good job

they close all checkout lanes and when asked fir service the response is "self-checkout only. I'm a disabled senior who can't use self-checkout. Akter some yelling from several of us they finally opened a cashier lane. And Tuesday is senior day at Acme. i put a complain on their site and got a canned reply: "I'm so sorry we missed the mark on your visit. time to find another store after shopping at this location for 35 years.

They cleaned up the store but the deli meats are always rancid Always have a smell and strange texture Prices are high for a lower end market chain as well Idk Acme needs to do better

I spend a lot of time at Acme because it's very close. In my opinion it's more expensive than Shoprite BUT if u download the app u can get some really great deal and virtual coupons to say money!!! Def worth it!!!!!

Don't shop here everything is overpriced! I buy cat food at stop n shop that costs $12.29 n at Acme the same exact item is $14.99. They are ripping people off. Even at ShopRite the same cat food is $12.29 yet Acme charges over $2.00 more for the same items. It's disgusting how they try n take advantage of people by raising their prices. The area it's in is in no way a wealthy area yet they think it's ok to take advantage of people. The other items I buy are also far more expensive a lot of it is $3.00 to $4.00 more then ShopRite n Stop and shop. It never used to be this way. I noticed in the last year the prices go up, I stopped shopping there because of it.

Went to buy cold cuts for my children this morning.waited 15 minutes while a Spanish woman totally ignored me.its seems she was on the phone.horrible service will not go back.

I order groceries on line from Acme and I am 100% satisfied. I started ordering during the pandemic to minimize contact. I've continued because the customer service and the prices and the delivery care are simply enjoyable. I order the groceries and there is always a sale on something I really need. If there are any questions Eva calls me immediately. She will walk the isles with me on the phone to make sure she makes an acceptable substitution. Over the months we have grown close. We are on a first name basis and she takes her job seriously and appreciates my patronage. She speaks highly of her other regular customers as well. The fruits and vegetables are always fresh. The groceries are ALWAYS packed with care and delivered on time. If I have any issues the customer service is easy to work with and I get an immediate refund. They have the best price on water flat and sparkling so I always stock up. Oh, I almost forgot--free gifts! I get a free gift with my orders. I've received packs of natural sanitizer wipes and this time I got a trial pack of a kind of oatmeal I've never tried. We love Quaker oatmeal in this house and go through a box every two weeks. They noticed we might like this free gift. Can't wait to try it. I reckoned the order and pick up too. It's a real stress free way to grocery shop! And quick.

Not impressed. Kind of dirty and rundown and a small store. Long wait in line. Not too cheap. Definitely will not be back in the future.

My local supermarket I love the staff & attention to detail. They are a big family there ! You have a gluten free section there & lots of healthy options . Great fiah market too! Use the app for lots of savings clip the digital coupons b4 arriving then enter you phone number to save . I always save $ on the app every time. I get free turkeys after spending $100 during thanksgiving season .

This ACME is VERY EXPENSIVE (Do Not fall for the Buy One , Get One Free Meats promotion....just look carefully at the price of the "One" )...I prefer to burn gas and drive from Jersey City to Bayonne Shop-Rite and Bayonne Walmart for serious food shopping.....For us ACME It is located less than 1/2 mile away, so for quick shop eggs, bread, milk...it is ok, but I try to avoid it....

Pass! I had a last minute stop for 2 items, and was rudely told "yo man close" at 11:44PM... I then checked the posted hours that say 12AM and told the security guard that I only need 2 items and would be out in 5 minutes.. "No sir, were closed" was the reply. So I called the store to complain and low and behold the phones are off stating the store is closed. My issue is if you are open until a certain hour, be open until that time. I had enough time to drive to the ShopRite in Bayonne, run in and out with what I needed and get home (in Jersey City) take care of incidentals and write this review at 12:50. YES, ShopRite of Bayonne didn't mind that i came in 5 min to closing. Obviously they politely stated that they were closing soon, but when I let them know I knew exactly what I was buying I got a smile and the aisles I would find each item on as a reply, not "yo man we close" I work in retail, so I get that you want to close on time and get home. But I still stay open even if a customer walks in 2 min to closing... I may not stay open long after but I'll at least hear him out and provide service. Lastly, any good reviews for this dump are mediocre at best and are probably friends of employees... Seriously a 4 star review states there's a "funny smell" in the meat department?? ( I agree I would NEVER buy anything unpackaged here )

The hot foods is good! I had chicken and mash potatoes. The ladies in the back are very nice. Also the bakery and produce section re amazing! the fruits and veggies are super fresh. The baked goods are to die for and they always have a ton of variety!

Expensive! On more than one occasion items were much more expensive at checkout than shelf marked prices. $5.99 for a loaf of bread marked only on the shelf $3.55. I don't buy from places they try to hoodoo me. You shouldn't either.

The produce and seafood department is great. When You get to the meat department there is always a funny smell. And not funny in a good way.

This store is in the building that formerly housed Pathmark. We went there yesterday and the selection was certainly decent, but not as good as when it was Pathmark. The employees were mostly pleasant, although the woman at the Service Counter wasn't real friendly.

Really nothing stellar to report here. Same hum drum grocery shopping experience as the former Pathmark. Management and supervisory teams appear uncaring and a couple times I have been in the store to witness supervisors arguing openly with customers over published discounts and deals. You should read sale signs carefully as the store often mislabels items for sale, or does not take expired sales signs down. I have to wonder If they do that on purpose? Do your math to see if their buy one get one free deals are worth it. The staff behind the deli and seafood counters are super nice and always very helpful. The new pharmacist is also very helpful and professional. She was very thorough in ensuring that the proper insurance coverages were applied towards my scripts and takes the time to answer any questions you may have.

Went to so my WIC today and the cashier was very rude and needs more experience in customer care. Got mad when I told him that I gave him 3 checks. When the manager came over she opened the drawer and noticed that I was right and of course I got no apology from him. He then continue to ring my stuff up and started slamming my fruits down on the turn table. After my transaction I asked for my receipt he told me he had thrown it in the garbage. Why work if you are not happy working at there?

This has the best pharmacist you will find, Felix Seo who is knowledgable, attentive and very personable with the customers.

Love the staff, they must keep changing management because products are scarce..you don't get rid of Pinwheels unless you're willing to lose customers..lol..and Fresca sells; stop denying..love the store ; hate the thick pre-sliced Boarshead cold cuts..yes we know that you can make a pound with 8 slices..just be nice like we had a year ago

Disgusting. Bought a 40 oz Jar of Signature (Acme Brand) Peanut butter yesterday and the jar was full of oil and no peanut butter. The oil got all over my wife's and my daughter's clothes this morning and the jar tipped over and our kitchen is an oily mess. My wife was going to make our daughter peanut butter sandwiches to take to school. We all had to take showers and when I get home from work there is so much oil over everything in our house now that I am going to have to call a cleaning service and Acme is paying for that as well as the dry cleaning bills to clean all our clothes or I will sue them. Already contacted our lawyer. Acme is in the business of ripping customers off. They know exactly what they are doing. So you buy a 40 oz jar of peanut butter and get a 40 oz jar of oil - sickening. Go to Shop Rite or Stop N Shop in Bayonne - only 5 minutes away. Writing to their main customer headquarters in Arizona - Acme is paying for the cleaning bill to clean up their 40 oz. jar of oil all over our house and our clothes. Gross.

This is my new to go for grocery now! A lot of varieties to choose from not to mention varieties of pastries, cookies, cake and bread are there (Im a bread lover) also convenient place to for me and its a wide place so I feel comfortable. Staff are good

The worst.... Travel a little further in into Bayonne and go to stop and shop.... Much cleaner and nicer employees.

awful store. it had gone dowhill when it was still path mark but now it is the absolute pits. but i still get stuck going here because it is by far the closest supermarket and as bad as it is, it beats the pathetic bodegas in country village/greenville. Overpriced, poorly stocked shelves, lame coupon club system - you don't get the discounts in the signs unless you had already downloaded them to your phone on their app. avoid.