Güneş Ö.
Yelp
We really wanted to enjoy our time here. But their service, website and policies need to be updated for better customer service.
We, 3 of us came here on a friday night around 8pm. This place is very small, couple of tables at the bar area. That is it. Dining area is slightly bigger. We didn't know we needed reservation for the bar part. So they put us in dining room area. It took less than 5 minutes which was good. The Greeter was nice.
After we got our table, our server either hated her job or us. It is not our problem though. She needs to be nice to everyone, we were just there, trying to support this local business. She had that negative attitude, we didn't enjoy how she treated us. We didn't do anything but just trying to place an order. We waited so long to order some food after having overpriced gins with lots of ice cubes in. (Basically, paid $13 for ice cubes)
Our server was standing in the corner, not checking on us every once in a while which she supposed to do. We had to wave many times to grab her attention. It is a busy night, she needs to be alerted. Instead, someone at a bigger table looked at her and she didn't miss that. It was really frustrating to watch all her acts.
We were about to order dinner but didn't enjoy our time here and their service was so slow because of our waitress, so, just ordered their Charcuterie Board, as a snack. Nothing special, was just ok.
*IMPORTANT*:: We wanted to order Gin Flights. Our waitress said we need to make a reservation for that, so they can call the "special bartender" to prepare the Gin Flights.
*IMPORTANT*:: When you call this place, you can't make a reservation. Only way is using their poorly designed website. If the party is more than 5 people, need to pay $10 deposit per each person. And not sure how, but let them know you want Gin Flights, so you make sure that special bartender will be there and you will get Gin Flights.