Laura E.
Yelp
This occurred on January 25, 2026 at around 3 pm.
It genuinely saddens me to say this--and I've never done this before--but today I had to walk out of a bookstore after what I witnessed.
I want to be clear that this is not about the entire staff. There is usually an older gentleman who works there who is consistently kind, welcoming, and genuinely respectful. This experience, however, was about one employee an older white woman. T fact that a space claiming to be anti-racist would allow this kind of behavior at all.For a store that loudly claims to stand for community uplift and justice, you should truly practice what you preach.
While I was there, there was a conversation happening on the couches. We didnt care that we werent greeted that it until a different demographic walked in a bit after us. One of thise store staff (older white woman) attended to them right away and warmly engaged with those customers ( a white man and his asain gf)--making conversation, laughing, even giving their dog a treat--yet completely ignored the brown people in the store. You can tell the guys were totally all for us versus that couple and we were not the only brown people in the store. She ignored.
We decided to leave and even walked directly in front of her, clearly visible, hoping she would say something as simple as "hello" or "Are you finding everything okay?"--and she said nothing. No acknowledgment. No basic courtesy.
What made it even more sad was overhearing conversations about European immigrants and their struggles, all while brown customers were being dismissed in real time. She kept talking to these super star customers about restaurants and casual topics, yet not even offering basic acknowledgment to brown customers. That's not accidental--that's bias and micro agression.
I've given this store many chances, but that blatant prejudice was the final straw. Shame on her. All customer should be acknowledged the same. your space it is meant to be inclusionary, but you just make it seem exclusionary to those that do not look like you..