Sarah M.
Yelp
My friend and I walked here from our hotel for a late breakfast on Veteran's Day. They weren't very busy when we got there (around 12:30 or so) and it took a while for a server to greet us and get our order placed. After 35 minutes with no one coming back or even bringing out our coffees we ordered, I had glanced back and a different server saw me and came over to see if we needed help. I asked her if they normally serve the drinks with the meal or if they come out beforehand because we had thought we would at least have our coffees by now. She said she would go check. A couple of minutes later our actual server came over and asked me to "remind her of our coffee order" and I said we ordered the traditional Turkish coffee and a sultan's coffee and she nodded her head and said "yes, it's on its way" or something like that and walked off. It was a little strange, but there seemed to be a slight language barrier. A few minutes after that she comes back, with no coffees, and asks us to now also "remind her" of our breakfast order because she "accidentally mixed up tables." We had only ordered the Turkish breakfast for 2 with meneman and the 2 different coffees, so I'm not sure what there was to "mix up." We also were seated near the only 2 other tables that had people at them (and this is a very small space). The table to my left was one man by himself and the table to my right was a group of 3-4 people who were already done eating before we arrived. It made us feel like she had just forgotten to put in our order entirely. About 5 minutes later she comes back with some of our food and asks if we want to move to a bigger table, so we do. The rest of our food and coffees came out and she also brought out some hot teas for the "inconvenience" (her words).
The food was INCREDIBLE and we loved every bite. It was nice being able to have little bites of different things and feel full when you leave, but not bloated. The table had a really flavorful hot sauce out already and it was a great addition to the meneman. The drinks were all wonderful- I was glad to have the extra tea because our server never came over to ask if we needed anything else or check on us after we initially moved tables/started eating, so we never got water refills or extra napkins. Only one other person came in to eat after we arrived, so it was not because it was busy. We sat around for a few minutes after we were done and the other server that had said she would ask about our coffees came over to bring us our check so we could leave.
While the food was really delicious, I don't think I would ever come back here based off of the bad customer service and wait time we experienced. Maybe other customers have better luck when eating here, but there are plenty of other breakfast spots in the city to eat at.