Kevin Kim
Google
This would’ve easily been a 5 star rating, but there was a mistake made by the staff that made the experience less than ideal. Basically they over charged me in a sneaky way. I bought the classic soft serve (size medium) that was $6. At the cashier counter I told the staff I got the medium classic, emphasizing medium since there are two sizes. She went ahead and charged me for the larger size without me knowing. After realizing I got over charged, I asked her if the toppings costed extra. The manager stepped in and asked me what the issue was. He gave me what seemed like a half-hearted apology and refunded the difference. It was NOT a pleasant experience. Look I get it, times are tough, economy is not doing great and the business looked slow there, but that doesn’t mean you can over charge a customer for an at-best-average dessert. I was looking forward to bringing friends there to try the soft serve, but no longer. They just lost future business. Please do better.