Salesforce Transit Center

It has been a few years since I’ve taken the bus from San Francisco to Emeryville. It is no longer by the Ferry Building but rather on the street in front of the Salesforce Tower Gondola. The bus stops right at the corner. There is no shelter and it was raining when I went. My driver was amazing and accommodating.

Typical of the approach to public transit in this country. The "transit center" aspect is a joke. The way finding signage is pretty much useless. I tried three elevators that didn't go to the bus deck. Finally found an escalator that did. There's acres of standing room and very little seating. Two drink vending machines were out of order. The third one dispensed a warm bottle of water. It's little wonder few people want to rely on public transit in this country.

Very nice building! However, can someone update the address for the Amtrak pickup and drop-off? Amtrak is still giving out its new pickup point as "401 Mission" but the unmarked bus stop is actually somewhere between the Salesforce Tower at "415 Mission" and the Transit Center's address "425 Mission", before Fremont St.

I don't give stars unless I feel it's worth visiting so this place makes the grade for sure. It is a free ride up an elevator to a upper level walk through a multi dimensional garden area. Several types of gardens and spaces in which to walk and rest or picnic. And hey if you're feeling like a drink, there's a beer garden space in a central courtyard. And hey, if you don't want to take the elevator you may also take a cable gondola up to the level and do your walkabout from there. Cheers, and enjoy your trip if there's sun or not it's worth checking out in each season and in-between seasons to see and experience all the changes in the landscape!!

This place is a welcome breath of fresh air among the dirty SF streets. It’s actually clean, modern, and nice - a rarity for anything outdoors in SF. Really great place to stop for a bite or a walk during your lunch hour if you work nearby.

This place is huge! It's so beautiful! Outside is a line of food trucks during lunch that offer different cuisine. Each has its own long line. I was lost finding the access to the gym on the second floor. I went from one end to the other and was lost. Gym can be seen from all parts of the building but the access is through only one escalator. There are too many escalators and each will take you to a certain area. For example, Greyhound access is on the other end of the gym. You have to go down, walk and up to go there. You will see the gym but won't find the access. People can't help because they're lost too. All the local buses come here. Even bus station is there. Outside during lunch, there is long line of people getting foods from at least 10 food trucks. Inside these is a circular message. On the roof, there's a garden for walk and relax.

This place is beautiful (let's see how long that lasts) came here with my brother that's visiting and we had a great time. They did a fantastic job. Can't wait for the beer carts and restaurant to open up. Definitely will be back here to enjoy a beautiful SF day

It's a great place to rest in the downtown, it has a great views and plenty of space to walk, have snacks or play with kids. Lots of trees!

Oh, what could have been!! This could have been the modern version of NYC's Grand Central. It looks spectacular but it is sad to see how empty it is. It's now a sad monument of what once was. Now I am getting dramatic, I am sure things are going to bounce back in a few years and it will be bustling.

Good service, unknown if ticket machines from my experience , security, large selection of transit operators, future high speed rail and Caltrain terminal, beautiful rooftop park, serves flixbus/greyhound bus lines, selection of basic food/ shopping options for passengers, however given its current low transit volume outside of peak hours, the upper transit level feels like a liminal space at times, and can be a bit unsettling

The best way to walk from Downtown towards the Ferry building. It is the Urban Oasis that San Francisco needs! The security is really good which means the park feels really safe, is always clean and well kept. Many families choose to picnic here or go on strolls on the weekend which I find really lovely. Really looking forward to more shops and restaurants to open, but for now, I will continue to enjoy the peace before the crowds settle in!

It's pretty and visually impressive. But why does it take so long to find a damn ticketing machine? I was trying to reload my clipper card and walked in via the Beale St entrance. I saw rows of vending machines and snazzy LCD screens advertising products and services, but not a single one of them would help a traveller attempting to purchase a ticket or reload their smart card pass. I decided to try my luck upstairs and took the escalator. My hope raised slightly on seeing rows of these ATM sized machines. Forget it! More vending machines. I see one from Bestbuy even. But not a single darn ticketing machine. By then, I had traversed from the Nor-eastern end to the belly of this beast. I hopped on to another set of escalators to check out the street level, a block from where I started. More of the lovely displays of eye catching digital screens, that now fails to catch *my* eyes. I spy a coffee shop, vending machines for those who apparently absolutely must apply cosmetics before boarding the next bus out, and other paraphernalias. I walk around in despair, wondering if I'll ever get out of here with a full clipper card, or old and dead. Finally, Lord Munideus, the transit cousin of Poseidon, answers my prayers as the vending machines part and LED lights shine down on a gleaming row of ... yes my dear ... the near mythical ticketing machines!!! And my clipper card lived happily ever ... until the next reload.

I gotta say, this place is impressive!!! They obviously went all out building this, they spared no expense, at over 2 billion and change!! The Transit center is right next to the Salesforce Tower and under the Salesforce Park! And it's really long, looks like this might be the future Hub for all public transportation in the city. The 2nd floor is so nice, you almost forget your in downtown SF for a minute. And there is a good security presence here, very happy to answer any questions you have. It'll be interesting to see the future of the Salesforce Transit Center!!

Not to be confused with Failsforce Trouzerzip Center, in which the employees fail to do up their flies... ever. It's been a long long time since I first came to the San Francisco Greyhound bus station and the memory haunts me still. There was a huge Skyway across the road with the Greyhound sign on it, which always told me I was here. Definitely the memories are haunting and distant, and for a long time after coming many times in my early years, I was always hoping that it would still look like it did in my mind. These days it is the Transbay Transit Center, which has now been renamed the Salesforce Transit Center. It's a massive and amazing and modern building and has taken over from the Greyhound building that I came to and used so many times. It's a good memory for me and I guess that's all that it will ever be. It's been a long long time now since I saw that original building on the street corner, and the new Transit Center is magnificent and currently mainly serves the Greyhound station. Transbay looks modern and space-age and curvaceous and white. And it's definitely quite different to anything you would imagine. There's even an aerial tram and a roof top park. I mean you can't expect much more than that. It's massive and very long, taking up several city blocks, and a wave of the future. There is criticism for the naming rights, but most people actually really love it.

I missed my chance to visit pre pandemic so I feel like I missed a chance to compare the energy of a full packed center. The STC is huge! The bus terminal is too long and of course the bus line I take is on the entire opposite end of the center. That's literally my only complaint about this place. It takes for ever to reach my bus stop. The CVS near my office recently closed so the CVS kiosks are super handy and convenient. No need to stop at the store before heading home. And while I don't use benefit makeup products I might start! The Benefit Kiosk downstairs is also super convenient. On the street level is my fav coffee chop, Philz. But the true glory is the park at the very top. There's a walking path that loops around the entire park. And as you walk the tail you run into an amphitheater where folks are doing yoga or listening to live music, kids doin arts and crafts using materials from the craft cart, working out with a personal training or coworkers out for a stroll.

Grand Opening Day!! It's THE thing to do today in SF!! Come to be one of the first (among thousands) today to see it. Brand spanking new! Don't miss the gondola out front. Even though it's not functioning now, it will be. Can't believe this is finally opening after years of planning and construction, and $2 billion plus later. This is located directly across the Salesforce West building. You can't miss it. Just look for the swarm of people and the huge line! Don't just stay on the first floor. Take the escalator upstairs to the Rooftop Park, where it's all happening and you can get some fabulous views of all the surrounding techie buildings. Stroll around the complete Rooftop to get views from various perspectives. On the Rooftop Deck, you'll also find a few food stands selling ice cream, hot dogs and falafel, along with drinks. If you brought children, there's even an outdoor mini jungle gym to keep them entertained. If you haven't yet realized the obvious, the Transit Center is indeed named after the techie giant cloud computing company, Salesforce.com, founded by Marc Benioff. All transportation will be officially up and running beginning tomorrow, on Sunday. Enjoy the fete!

After a long hiatus, the Transbay Terminal has been replaced by the Salesforce Transit Center. This is the new bus terminal in San Francisco connecting many long distance buses to downtown using a multilevel complex. It spans several streets generally south of Market near Beale. The main terminal is open and modern helping hoards of commuters enter and exit the city. Muni is on the street level. Commuter buses on the upper levels with a park on the roof. There are not many services on site, but there are many in the neighborhood. The rooftop park pushes the terminal to a full four stars with an urban retreat perfect to being or end your day. You can easily walk around the park if you miss your bus or need a nice lunch spot. Public access is guaranteed with restrooms. Homeless and transient populations are welcome as fellow citizens, but they are kept under watch. Overall, I am glad that the new terminal is modern and fits in well with the area. The park is a literal crowning touch. Hopefully the owners can maintain the look and feel before it devolves into a port authority wasteland.

Eight years of construction costing $2.26 billion have finally brought us a transit center worthy of a city as world-class as San Francisco. It encompasses three blocks and provides 5-1/2 acres of attractive green space that evokes a bit of the High Line in Manhattan (review: http://bit.ly/2PJkxrS). Finally the dying elephant that was the Transbay Terminal has finally been replaced (review: http://bit.ly/2LvY669), the temporary terminal notwithstanding. Adjacent to the city's tallest skyscraper, Salesforce Tower, the main entrance on Fremont and Mission opens into the Grand Hall which is dominated by a huge elliptical skylight (photo: http://bit.ly/2wiNmmT). A large scrolling LED sign designed by Jenny Holzer was installed just below the perimeter of the skylight, and the decorated terrazzo floor is an art piece in itself, "The Secret Garden" by Julie Chang (photo: http://bit.ly/2BSNRch). Two sets of escalators take you up to the rooftop garden has a circular walkway that follows the perimeter of the center and is flanked by a variety of native flora. There's an amphitheater, a central terrace area with colorful tables & chairs and games to play, and most creatively, a rolling water fountain feature that follows the patterns of the buses arriving and departing below (photo: http://bit.ly/2wuzk0z). A new restaurant will open up on the rooftop, but it won't be related to the upscale Hawaiian one that Michael Mina is opening in the tower. Jamie W. and I were here at the grand opening on August 12, and it was all rather overwhelming with the massive crowds queuing up for the escalator and elevator and then trampling on the carefully planned plants and lawns. I came back a little over a week later by myself just to see what it would be like on a normal commuting day, and it was a far more pleasant experience being able to appreciate all the architectural detail. At the same time, there was a sense of incompleteness about the center right now without the retail presence like you would find in any other transit station. The irony was that the park appeared to be much more of a congregation area for local workers, presumably a lot of Salesforce employees, and tourists rather than commuters. Right now they're just bus passengers - MUNI, AC Transit crossing the bay and driving over a cable-stayed bridge (photo: http://bit.ly/2wkaMbv), Greyhound. It'll be years before Caltrain moves here and there's no plan for a new BART line that could more directly connect people to the airport. Regardless, it's still OUR transit center. RELATED - Looking for San Francisco's major landmarks? Here's a list of the ones I've visited and reviewed: http://bit.ly/2MTlxeg

** Cue Jurassic Park music ** This song popped into my head when I first walked onto a rooftop with manicured lush greens surrounding SF's skyline skyscrappers. The sun was shining, the construction noise was booming, the kids were chasing water spouting out of the ground, the white collar workers were eating their $10+ lunches, and tourist/couples/local residents/families were strolling leisurely around the park. This park has some very a luxurious amenities that you don't find elsewhere. There's a childrens library, game cart, fuse ball table, knitting classes, daily exercise classes, and free live music on certain days. Tax payers are paying the price for all these activities. This bus terminal took embarrassingly forever to complete. I saw so many other buildings finish before this. Even the Salesforce tallest skyscraper building in SF completed before this. Ridiculous! I can tell they spared no expense on this terminal... The good thing is, this is a much needed garden. Even though it's not an organically grown garden and has been meticulously designed around it's urban space, it is much needed for relaxing, enjoyment of sunshine or mostly fog, and the people here seem to just like it! As do I! To me, it's such a treat to have this so close my job!

It's finally open!!!!!... Sort of. I was excited to finally swing by but was slightly disappointed when none of the shops were open, half of stuff was still roped off, busses were late or non-existent, and the gondola was still down. Good thing is that it's not crazy busy with people quite yet... And it's still clean. Anyways, I very much enjoyed the outdoor space. It was very surreal surrounded so closely to all the tall buildings. I'll be excited to come back when everything is back up and running. But as of right now, solid 3.5 stars.

Neat, clean, and appears safe. Conveniently the start or end of the muni line that takes me to work

I came here after it first opened it's huge. It is right off mission street and Golden Gate university is a block away so if you go to GGU you don't have to take Bart and deal with the nasty station. Salesforce transit center is cleaner and there is a roof top park with a playground for the children and classes for all ages. There are food trucks in the plaza off of Beale street by the escalator and elevators it's Monday through Friday and they are until 2 I recommend going at 1 because the lunch crowds thin out and lines are shorter. You can eat at the tables there or you can take it up to the roof park.

As you descend the escalator to street level, you are presented with a wonderful geometric pattern on the floor in front of you. One section is of an antibody about to attach to a virus. I made sure to leave my shoes outside.

Now open again! The rooftop park here is beautiful. I love the vibes with high-rise buildings in the backdrop. Two cafes grace the rooftop including Andytown Coffee and Starbucks for any kind of person. Beer and wine for-sale in the middle. What more could you want? The actual transit center itself is still not quite open, but either way the rooftop views here are refreshing and I couldn't be happier about this new option. If you haven't been, check it out. These are the kind of things I expect from a big city.

So glad the transit center has been reopened!! I love this place mainly because it's near my work and feels like a getaway from the smog on the streets. Simply put, the rooftop park is drop dead gorgeous, featuring many different garden areas, including a walk through maze garden! There is also a extremely social bar area with fair priced drinks and people mingling and dancing, young and old! I love all the vibes I get here and the cute vending machines with novelty items like T-shirts,make the park feel unique to San Francisco. The actual transit center itself is still being worked on, but the rooftop area is still such a sight to see. It features very extravagant amenities that are typical of other big cities like New York, Los Angeles. After walking around I also learned there's a playground for children, children's library game, fuse-ball table, and classes for daily exercises! I couldn't be more pleased with where the tax payers money is going.

Alphabet bays are on the bottom floor and all number are up top. It's very clean and there's plenty of signage to navigate.

Is it beautiful, clean and spacious...yes. Is it confusing and are the buses not running on the set schedules on the Bay signs. Yes. I'm sure I'll update this review but for now I'm indecisive about whether the niceness of the station can compensate for late buses and drivers who aren't sure which Bay they are supposed to pull into. For the most accurate times, check the main schedule on the ground floor. I had a bus that is supposed to arrive every hour and it ended up coming 20ish minutes later (accurately reflected on the main schedule but not the individual Bay sign).

After years of construction, today, August 11, 2018 is the grand opening of Salesforce Transit Center. San Francisco's Grand Central Station. The hub will be the center for Muni, ACTransit, SamTrans and Golden Gate Transit. This beautiful facility with a 5.4 acre rooftop garden oasis with public art will serve as a year round facilitator for activities. A great civic treasure to the City.

I loved their roof garden! It was so green and full of tropical plants such as birds of paradise, etc. I loved the fact they put lots of seats and chairs and tables for people to bring their lunches and eat there. In addition, you'd also find an amphitheater, an open space for kids to play around, a playground, a cafe in construction, so there were a lot to see and lots to do.

Gorgeous brand new rooftop park! Love the spaciousness, the seating, grass. Perfect for strollers and those with pets. There are free classes on various days as well on the grass. We were there on a Saturday and there was live music by a local musician and plenty of board games and activities for kids.

The transit center itself may be cool but the rooftop garden is overhyped. The benches seem to be weirdly proportioned too big for one occupant too small for two and the path around is also oddly sized. On the side there's a weird "fountain" that activates intermittently with no descernable purpose other than keeping the visitor on path.

Took the parents here on a sunday afternoon. We drove here but you can also take public transit to get here. Street parking was free (we parked about 2 blocks away). We were mainly interested in the outdoor garden which was on the 4th floor. The outdoor garden was very spacious and full of greenery. They also offer certain exercise classes (i.e Zumba, yoga, and meditation....) at specific times. There were playgrounds so you can take the kiddos in your life and let them explore/play whille you enjoy a cup of coffee while watching them, of course. There are game cart, book cart, and craft cart to keep everyone entertained and they are all FREE!!! Overall, great place to spend our day offf!!

My weekday walking spot! It's a half mile around once, I do two laps, voila, a mile added to my daily walking totals. I do wish part of the walking surface was roped off for those who are walking for fitness, as I'm slowed by groups walking 4-5 abreast or slow strolling folks. Walk 2 abreast at most folks, your group isn't the ONLY group on the planet. But it is gorgeous and about ten steps from my office building and makes for a great walk. Love the area with the board games and tables.

Great upgrade from the days of old San Francisco this place is awesome and spacious. It is a site to see . I am an excited about catching public transportation at this place. If you were around during the old transit center in San Francisco you know this is a million times better.

Mass confusion. Traffic jams and busses not in the right places. MUNI is already unorganized, this just amplified the problem. What a waste of money. And it's falling apart. This city is ridiculous.

This transit center is awesome. This transit center is way better then the port authority transit center in New York City. I catch Muni bird here a lot it is very easy for me to get to where the minibuses stop. I came here to the opening and checked out the park The opening was excited lots of people showed up. The park is nice. I have not yet seen a homeless person in the park or a homeless tent. I hope it stays that way. It wold be nice if the park at free WiFi. I thought that parks in San Francisco are supposed to have free Wi-Fi. It will be great when the high-speed rail trains Start stopping at this transit center. It will also be great when Caltrain starts stopping at this transit center.

Inaccessible, they lock the escalators in evening and its blocks long so with my injured foot but no wheelchair I did harm for myself trying to get to a bus. Again because of the inaccessible escalator area I could not cross to the right terminal because of their terrible signage (someone should be fired if not already). This place is really bad. Like mars. Not fit for human life as it is. The people who built this place really need to think about whether they are human or not. This isn't public but they are trying to make this the future downtown terminal. Shame!

Where was this, when I lived in San Francisco? I was pretty obsessed by the architecture of this building. In addition to the breathtaking exterior, the interior of it was pretty rad, too! I took the elevator to the rooftop (about 4 floors up) and there was a gorgeous green space. The 2 times I was up there, the weather was incredible, so it made for nice times to soak some California sun in. Perfect for lunchtime picnics and maybe even an outdoor yoga sesh. I was able to take in the city views and just enjoyed myself in a very serene atmosphere away from the typical hustle and bustle of it all. For those who work in the financial district, you're in luck... it's quick walking distance. Street level, you may find some food trucks, order up some food and drinks and bring it up to the top floor of the building to enjoy. If food trucks aren't your thing, grab a cold-pressed juice, sandwich or salad at one of the nearby eateries. There are a bunch of them!! Don't worry, the premises are very earth-friendly too, because there were compost & recycling bins. Please don't liter up there and help keep it beautiful. It's courteous to let others enjoy the space just as much as you, right? I will be back and can't wait to take my kiddo up here the next time I am in San Francisco =)

Well designed, clean (for now) and easy to get around. Unfortunately who knows what it will look like in a few years but it's a much better drop off point than the old transbay bus terminal was. Can't complain

The park is beautiful. The floor art is pretty awesome. The marquee scrolling text are funny. It's definitely a big upgrade from the old transbay station. Oh and the bathrooms are clean. Oh yeah and they have vending machines of all sorts. Lost your headphones? No problem. There's a vending machine for that.

We went to the opening and it was fabulous! There will be more to do later. It wasn't completely finished. There are lots of places to hang out. There are stages for concerts. There are elevated spaces for small events. There are several different demonstration gardens (redwood forest, desert, etc). Overall the architecture is lovely. There will even be a gondola to take you from the sidewalk to the top. Plus you are surrounded by some of the most innovative architectural buildings in the city. And it is free.

Super convenient and safe spot to wait for public transport. Relatively easy to navigate to find your approriate form of transportation and where the stop is at the transit center. Perfect for people who work near the Salesforce Tower.

I'm a bus driver and I'm wondering why the lights in restrooms never hardly work. The floors are wet and someone tapped the soap dispenser to the wall. A company of this magnitude should not have such a janky restroom for transportation companies that spend an extranomical amount of money to hold service there. Do better!

This is a long overdue update. After a bumpy start and then a shut down for repairs, the transit center has become a real treasure. I especially love the exotic plants, and the many places for relaxing and watching the world go by. Now that downtown is less crowded, I imagine the center is even more appealing. I'll have to feel more comfortable getting on public transit before venturing down there again, unfortunately. That's one more thing to look forward to when COVID is behind us!

It was great when it was opened but now that it's just sitting there it's not providing much value to the city, the people who live here or guests. I sure hope this opens up one day but if it doesn't I hope the park thrives since there aren't people to ruin it. I'll give it one star (since I have to and) the park looks nice.

Spent the afternoon here and have to say...mind blowing! In the middle of one of the biggest cities in the world, you will find beautiful walkways lifted high above the city, lovely and peaceful park areas and incredible San Francisco vistas. It's just opened, but I'm looking forward to seeing how the myriad city gardens they have put throughout this magical space evolve. Take a lunch and a book...enjoy peaceful hours overlooking the San Francisco business district.

After years of snarling traffic downtown it is complete! This review is for the park only, which is truly spectacular. I'd compare it to the best new urban parks in America - the high line, olympic sculpture garden, etc. It is modern, clean, and has all kinds of interesting plants from around the world. It really feels like an urban oasis. Bravo to the designers - go now before it becomes the world's most expensive homeless shelter.

We came for the grand opening of the center and apparently the team running the event was unprepared fo the crowd that showed up. After waiting 20 minutes they let everyone in to the center where we waited another 10 minutes only to be told to leave. They could not handle the turn out. Poor planning. Good thing I gave up a weekend day for this.....

Beautiful trees and fountains! I loved the seating and height of the park in perspective to the surrounding buildings. Definitely a different feel than other areas of the city.

The greyhound / Amtrak station is a little hidden in this modern building. From mission st you enter the building on 425 mission and have to take the elevator to the 3rd floor then walk down to the #3 lane, take the escalator down one floor and make a left. The office is open until 12:45am. You DO have to check in your bags at the counter. This is something I've only encountered at this station. The building itself is equipped with many clean male / female bathrooms and it is well lit. There is a lobby at the greyhound / Amtrak "office" where you can chill and charge your devices. There's a chase ATM adjacent to the building. Hope this helps someone else!! I had to ask about 3 diff people to get it right. All the staff was friendly =]

Love the park! It's free, open to the public, and easily accessible. You can walk around the loop, sit in chairs in the shade on the grass, play board games, create art, read books, etc. All the supplies are free to borrow. They have weekly fitness events and silent discos. The fountain installment is really cool because it represents the busses moving below. There are lots of informational placards. The benches are short, be careful not to fall off. Good on Salesforce for creating something so ecologically-friendly and enjoyable for thecommunity!

I hate this new trans at terminal. I've commuted to SF from east bay for years and this makes me want to leave the Bay Area. The only thing better about it from a commuter perspective is that it's pretty. I think it's worse in every functional way. Traffic gets backed up on the freeway, so it takes longer to get off of the bridge. It's also SO poorly designed. When I catch a bus to emeryville in the evening, I come from northwest but my bus stop is at the far east of the terminal. I don't know who designed the escalators, but why are there only three and why do they all run from east to west? For me, it adds an extra block or two to my commute because I have to u-turn to get on a really long escalator so that I can u-turn again to make the trek to my bus. I usually avoid elevators and leave them for families and handicaps, but it seems like 95% of commuters would want to use them as they are running to get their bus home. Apologies for the rant, but I don't understand why it took 8+ years to create this terminal. It has put me in a horrible mood every morning for the past two weeks. I want the temporary terminal back! It had a smaller footprint and was way more convenient.

I was hoping for the dawn of a new era. But always--and especially after the first six weeks or so--it feels so barren and unwelcoming...

18 years into the 21st century, SF Bay Area finally offers a belated public transportation hub in downtown FiDi although the idea is nothing new :P I do find the air quality is not bad at all on 3/F where the buses in & out the terminals because it ain't in basement and no window but a giant white metal frame with lots of holes that beautifully designed to allow the fresh air flows naturally, very nice touch by the way :) 4/F is the outdoor rooftop park although it's much smaller than the Garden by the Bay in Singapore which is one of the world's largest sky garden. 1/F the ground floor. Only 3 floors and the elevators are available :) Actually it locates between Minna St and Natoma St, Beale St and almost 2nd St (there's still a row of building between the transit center and 2nd St). I do appreciate the generosity of SF gov to not build any buildings on top of the transit center at this expensive location, most Asian cities built either high rise residential or business buildings for profits. SF gov and residents genuinely value the green space for public amusement :D