San Diego Mission Bay Resort

We just returned from a fantastic stay at the San Diego Mission Bay Resort and Spa and couldn’t be more impressed. From the moment we arrived to the moment we left, the service and hospitality were truly top notch. A special thank you to Angel, our pool server, who went above and beyond every day. Even when the pool area got really busy, Angel never missed a beat—always attentive, friendly, and full of smiles. He kept things moving with grace and professionalism, and made our poolside experience feel effortless and enjoyable. We also want to recognize Juan and Omar at Covewood Restaurant for the outstanding service they provided to our group of 14. It had been years since our entire family sat around a dinner table together, and they made the evening incredibly special. From handling our large group with ease to making sure everyone felt taken care of, they made that dinner one we won’t forget. The common areas around the resort were immaculate—very clean, fresh, and clearly well maintained. We were greeted with genuine smiles everywhere we went, and it was clear the entire staff takes pride in their work. It really does seem like everyone loves working there, which makes such a difference for the guest experience. Lastly, a quick thank you to the team at the front desk—we arrived late Thursday evening and the woman who checked us in (I wish I had caught her name!) was polite, efficient, and got all of our rooms settled quickly and with care. This resort truly exceeded our expectations. We’ll absolutely be back!

Stayed here for the second part of our week long spring break trip and we loved it! Great location for sea world and right on the water with amazing views. We spent the first three nights at the Legoland hotel and our room here was a wonderful treat after the hustle and bustle of Legoland. Even my 10 year old said “this place is so comfy and not as noisy”. Our room was spacious, nice and had wonderful views. On site dining was also very good and there are many activities located on the water. We will definitely be back!

I had a wonderful stay at this hotel! My room felt more like a full unit, spacious and beautifully designed with a charming blend of traditional style and modern furniture. Each morning, I enjoyed opening the door to a lovely balcony that overlooked palm trees and a distant view of the water. The check-in and check-out processes were seamless, and the staff were incredibly friendly and welcoming. The entire resort is surrounded by water and stunning palm trees, giving it the feel of a serene island getaway. I would walk around the hotel as if I was walking on an island with all the greenery around me. I absolutely loved my experience here and will definitely be coming back!

When arrived at the resort, we had no problem finding parking. The groundskeeper was kind and helped us locate registration to check in with our day passes. When we arrived to registration, the front office staff were efficient and kind, but Samantha and Amelie were really exceptional. Amelie greeted us and helped us find a cabana. She prepared our lounge chairs and kiddie cabana and Later Samantha brought us a cooler with water and snacks and ensured we were enjoying our day. I highly recommend this resort. The facility is war, inviting, and clean and the staff are professional and extremely kind! Loved it here and will certainly return! The kids loved it 🥰

The pool area offered a truly refreshing experience with its crystal-clear water and comfortable lounge chairs. The waitstaff consistently delivered exceptional service, always attentive to our needs with a smile. The convenience of the location, just steps away from the beach, allowed for seamless transitions. We especially appreciated that we didn't have to leave the resort to enjoy such beautiful amenities. Overall, it was a remarkable experience.

I had very low expectations based on the reviews but I felt that it more than exceeded expectations. The room I received was renovated, although there are details that were missed. However, I liked the bay view and sea-world fireworks at night. The room was clean and had a good size. They had plenty of towels, coffee, and general amenities like pools, gym, rentals for water sports or biking. For the price in peak season it was a good value and rare option under $300 including resort fees and parking (booked via Costco).

The grounds are well-maintained, the staff is friendly, and whoever took the promotional photos deserves a Pulitzer. We were so disappointed at check-in that we debated finding a new place to stay that night. However, given our nine-night reservation, we had few other options. To call this a resort is to stretch one's imagination; it is neither luxury nor a great value, romantic or quiet. The rooms are clean and serviced daily by a very hospitable staff. We were surprised to find a microwave and beverage fridge, which held a few grocery items. The in-room coffeemaker, a sad knock-off of a Nespresso machine, made small, weak cups of espresso. Our room required some maintenance during our stay, which was addressed after a couple of attempts to notify the front desk. While the bay is generally attractive, the beach in front of the hotel is narrow, unkempt, and putrid-smelling. We got accustomed to our room being on a public trail, but it was initially unsettling. The large pool area had ample lounging areas available, but at spring break, there was no need to spend extra money on reserving cabanas. Only the kids' pool is heated, so the main pool was frigid even on the sunniest spring days. At an average over $450/night for a double queen room, we expected more.

Jaden in Covewood is by far the best! He remembered our breakfast order and was so kind and accommodating with our daughter’s food allergy requests. We enjoyed chatting with him! Overall the staff are wonderful here!!! The program staff that run the activities are top notch. My teenagers said, “they are so sweet!”

Beautiful resort with tropical plants, charming Mission style architecture, beautiful views, numerous delightful places to sit, hang out and enjoy the views and ambience. Our room was large and clean and (no "musty odor" as described in other reviews) with 2 comfortable beds. There were lots of different style pillows so we could use the ones best for us. Our bay view room was in the 7th floor of the tower and had a lovely private balcony with a beautiful view of the bay. The service was excellent- we did not have to wait for anything and everyone went beyond expectation to offer anything which might make our stay more pleasant. The grounds were lovely. The coffee in the room was very good, and there is a small refrigerator. However, it was disappointing that the water was $7.00 for a large bottle. I'm glad we brought our own bottled water. We didn't use the pool since we went in January and the weather was much colder than usual, even for January. However, the pool area is very big and pretty. ***For those in wheelchairs or needing physical assistance, there are at least 3 of the chairs which let you down into the water*** Covewood restaurant (on site) is very nice. Good food and lovely ambiance, waterfront views, a choice of "couch style" or standard seating, a large fireplace, and plenty of elbow room, not crowded, and not "loud). We went for breakfast one day and then for brunch the next day. The food was excellent - we loved the French Toast dish and Huevos Rancheros style dish. A special touch is the offer of a coffee refill "to go" when you're finished with breakfast. The breakfast dishes were around $20.00 each. Excellent service. There's a private sandy beach area and an area to rent all kinds of water vehicles and bicycle type vehicles - we didn't rent any because we had other plans but I'd like to go back and do it. I love the little two or 4 seat tram like vehicles where everyone "pedals" - that makes some happy memories. There is a very long paved walkway which seems to go the entire length of the bay (we didn't walk the whole way), and takes you past a public park which is also beautiful. We loved all the special outdoor seating areas with different style seating which was fun to try out - rocking chairs, big porch swings, tear drop style seats, seats around fire pits, etc., all with lovely views of either the bay or tropical garden / mission architecture. There's also a coffee shop area, a smaller restaurant/bar, a poolside bar/taco stand type area, and a nice gift shop. It is dog-friendly, but not "over run" with dogs. There were a few cute little dog areas and water bowls for dogs. We only saw one little dog while we were there. There are games available in various areas - corn hole, air hockey style game, etc. The "not so good" (one star taken off for the added expense) $45 / night parking fee and $39 / day resort fee. We expected to pay for parking but not that amount. We thought the resort fee would be covered by our "all inclusive" room fee. $7.00 for a water bottle in the room (large size) If staying on the opposite side of the tower building (not the bay side), there would be a lot of freeway noise from the balcony, although the inside of room is very quiet. Pay for the bayside rooms!

A Resort That Misses the Mark for Business Travelers I arrived at San Diego Mission Bay Resort for a four-day work conference, expecting a comfortable stay at a place that advertises itself as ideal for business events. The comedy of errors would be amusing if I weren't the one experiencing them. Day 1: The "Work-Friendly" Setup Upon check-in, I was given a room with ADA accommodations, which I hadn't requested. While accessibility is important, the setup was far from ideal for a work trip. There was no closet space for my suits (the hanging bar was too low), no desk, and a bathroom so small that even a basic toiletry bag felt out of place. When I requested a room that better suited a four-day work stay, I was told they couldn't move me--but they could bring me a desk. When I returned from my evening work event, I found that their definition of a "desk" was a foldable table paired with a folding chair. Not exactly the setup you'd expect at a resort that markets itself for professional conferences. Day 2 (8 AM): A Mimosas-and-Microphones Mashup The conference space itself was equally disappointing. Our workshop was held in Covewood, a room adjacent to the resort's restaurant, which turned out to be a lively brunch spot that morning. A group of guests--including young mothers and their babies--were seated just feet away, enjoying mimosas and lively conversation. Their enthusiasm for brunch was commendable, but it became impossible to hear our presenter. When I approached the host and asked if he could ask the guests to lower their voices, he responded, "I can't tell our guests where to sit." As the noise level continued to rise, one of our 50+ attendees politely asked the group if they could lower their voices. Instead of a resolution, the women filed a complaint against our attendee--a move that was as surprising as it was ironic. The resort's ultimate solution? A fake boxwood divider. Nothing says "we care about your experience" quite like a decorative hedge. Day 2 (12 PM): The Great Room Swap Debacle Later that day, a colleague checked out of a much better room. Hoping to move out of my cramped space, I went to the front desk and asked if I could take it. The response? "That room is already booked." Since check-in wasn't until 4 PM and the room hadn't even been cleaned yet, I was skeptical. Instead, I was told I could move to a room in Villa Soledad Tower. I followed instructions to call once I was packed so they could send bell service. When the bell attendant arrived, he had no luggage cart and greeted me with: "I was just told to give you keys, but if you need help, I can help you." I asked about the cart, to which he responded, "No one told me to bring one." At this point, I decided to just move my things myself. As I did, he added: "Are you sure? I don't want you to complain that I didn't offer." An odd comment from a hospitality worker, but at this point, nothing surprised me. Once I settled into my new room, I discovered a quirky feature--every time the elevator moved up or down, the bedside lights flickered slightly. It was subtle, but noticeable enough to make me wonder if I had accidentally checked into a room with a built-in strobe light effect. Just another charming touch to an already unforgettable stay. Day 3: The Mystery of the Vanishing Coffee Mid-morning, I stopped by Mission Joe for coffee. After placing my order, I chatted with colleagues while waiting. A few minutes later, their drinks were ready. Mine was not. More guests arrived, ordered, and received their drinks, while I continued to wait. Eventually, I went up to the counter where the same attendant who had taken my order asked if I wanted to place an order--as if I hadn't already done so. When I reminded her, she quickly remembered and said, "I already made it, someone must have taken it." Trying to keep the moment light, I joked, "I know where they are, I'll go get my order back!" She smiled but instead of remaking my drink immediately, she prioritized the new couple who had arrived after me. As she reached for the milk, I asked, "With almond milk, right?" to which she let out a sigh and said, "Ma'am, I remember your order well, and I have been doing this for a long time." That comment, paired with her tone, made it clear I was an inconvenience rather than a guest. Rather than engage further, I took my coffee and left--disappointed but not surprised. Later, I asked my colleagues if they had mistakenly grabbed my drink. They showed me their orders--none matched mine. So what really happened to my coffee? We may never know. Final Thoughts: Where's the Joy, Connection, and Belonging? I have one more day and I can't wait to leave. Throughout my stay, what struck me most was the lack of genuine hospitality--the very thing that makes a resort memorable.

We booked a 2 night stay through a third party. We arrived past our check in time in the evening, the check in went smoothly, we were just asked to park in the furthest parking due to some maintenance works in the morning, to not get our car towed in the morning. It was a no issue, even though it was raining, but it was interesting that the parking right next to the hotel was almost fully packed, while the furthest parking was empty, I wonder if these guests got the warning too, how come we can't park there while they can. Just a thought. Also, I noticed in the reviews people saying they got charged a parking fee while not being warned that the parking was $40, as well as a resort fee. In our case we were asked to give them the car information, and we were not informed of any additional fees. (Dodged a bullet I guess). We were given a room on the second floor. Once we stepped in, we were hit by a gust of smell of mold/mildew. The room looked depressing and dirty. Wallpaper was peeling off, and the door looked like something bad had happened in there. It was scary, disturbing and disgusting. Looked nothing like the pictures. We didn't continue inspecting the room since we knew there's no way we're staying here. We returned to the front desk to inform of our findings and show the pictures, and asked if they had another room that's proper, and the receptionist didn't even raise an eyebrow. She said there were no other rooms due to remodeling they're having, and that's why they have remodeling because their rooms look like that. Which means she was fully aware of the condition of the rooms they keep selling to people. We ended up asking for a refund, which needed to be done through third party, they called the hotel and the cancellation was quickly processed. We found a much better hotel nearby for a similar price with no extra charges (Comfort Inn, if that helps anyone).

Nice place, but on the pricey side. It's hard for me as a local-ish to want to spend so much money to be on the water and in San Diego. I'm spoiled living by the water with incredible weather year round. That said, the hotel is oddly arrange, the front desk you can almost miss. The rooms are arrange in spread out buildings. Was upgraded to bay view room with fireplace, that was nice. Though i probably would not pay for the extra wood if i was staying more than two nights. Nice view of the fireworks display from Sea World. Did not get to eat at the property other than the catered meals during the conference. With all the food options in Downtown SD we were more inclined to eat our dinners out. Overall a good place to visit/stay if you are not from SoCal.

We arrived at the Mission Bay Resort, although there are some nice garden or bay views, the resort itself lacks the maintenance to keep everything one would expect at a nice resort. Mission Bay Resort touts itself to be nice but it struggles with the fine resort experience you can find elsewhere. No complementary water in the rooms yet charges $7 for bottled water. Free filtered water offered at select areas (plastic cups were provided BUT day two - No cups at all). Pool towels are monitored with "smart technology " should a towel not be returned there is an automatic $25 charge. First, the towels are beyond cheap with no quality whatsoever. Pool lounges are packed in where there is no personal space for one to enjoy. Mission Bay Resort also opens up the pool to local residents of San Diego. Coming here for a work-retreat expecting things to be pretty nice - but Mission Bay Resort provides a feeling of watching everything people do and it seems to be overboard. Would not recommend Mission Bay Resort and no wonder the past reviews are only a three-star hotel. This resort gives a vibe of "can't wait to leave" and go back home. What a huge disappointment. Adding a few positive notes, the housekeeping staff is fabulous and very accommodating. The bar-restaurant "Covewood" has an awesome Caesar Salad that will beat most other restaurants.

What's that saying? Hope for the best, but prepare for the worst? Well, I was a bit scared since we decided on staying at Mission Bay Resort due to the central location, some of the amenities, and the fact that they have a pool and a closed off beach option. And I was hoping for the best and trying to prepare for the worst When we go to San Diego, we usually try to stay at a Residence Inn or Hilton. The booking situation (directly done through the hotel) was a bit odd and semi overwhelming for me. There were so many different promos going on, and within like 15 min of booking online, I saw that there was a slightly park and play rate which included parking and discounted resort fee using the AAA member promo code. I had to call the reservation number a few times (since I got disconnected) and get the adjusted reservation put through, and the email confirmation for it was slightly confusing since it didn't mention the promo. It is a bit pricey, but a lot of the other resorts were around the same price or more, while esthetically pleasing from the outside had mixed reviews too from around the general area or even further around Coronado and Carlsbad. I feel like they could offer a few more amenities for the price and the mandatory resort fee such as complimentary or discounted parking, some sand toys to rent, etc. Overall, we enjoyed ourselves and had a good experience! Parking in the lot was easy, and with the rooms spread out in different (but walkable) buildings, I think it made for an easier parking situation, at least for the building we were put in. We noted a babymoon and extra pillows needed for our two queen room, and we saw they had left us some apple cider on ice with two glasses and a little card. Such a thoughtful nice touch! The room did smell a tad musty like others mentioned but it wasn't overbearing and the hallways had a nice air freshener. It was nice to have a coffee shop on premise, one morning we shared a medium latte, a breakfast sandwich and a croissant for the little guy. They have a concierge service via text which was awesome, and hung some amenities kit (shower cap, cotton swabs and cotton pads) on our door while we were out since I asked about shower caps. Pool chairs are plenty but are first come first serve, and towels you swipe your room key and take them out from a machine. I loved the poolside service for drinks and small bites, so I got myself a mango smoothie, hubs a beer and the kiddo a chicken tenders and fries meal (huge and a great deal). My son enjoyed his meal and I had a few bites and thought it was solid. I do think that they need a bit more help with cleaning up after guests at the pool after they're done with their drinks and food though because lots of dishes and glasses were left out. On the last morning, we at breakfast at one of the on-property restaurants, The Cove, I rather enjoyed my veggie omelet, especially their side of breakfast potatoes, and my son enjoyed his kid's pancake breakfast. There's some eateries off property in the general area and it's in a great central location but you do need a car/Uber either way. We didn't go too far but we drove to the Claremont area, Hillcrest, and Mission Beach areas and it was all within a 20-ish minute one way drive, so I'm definitely a fan of the location of Mission Bay Resort. On our last day, we did notice a homeless person by the bottom of a stairwell which was right outside the door (keycard access) needed when we left to go eat breakfast at the restaurant. This was also by the property's security office! Luckily, he was gone when we got back, but still a bit concerning. I do think that the resort could benefit from providing more amenties or have some rennovations done and be a little more clean. We were appreciative of our time here and the memories created. I would consider another trip here if the price was right and just wanted to relax, I do think October was a good time to go since I can imagine this place getting crazy during peak summer travel.

I DO NOT RECOMMEND! BED BUGS ARE NASTY! My husband booked a room for us to celebrate Valentine's Day. When we were ready for bed I noticed a black speck on the pillow! A BED BUG! I was completely disgusted and all I could think of was now we are at risk for getting bit and the BED BUGS hitchhiking to our home. We pulled back the sheets and noticed another BED BUG in the seams of the nasty mattress. He called the front desk and they were no HELP. Who in their right mind would want to relocate to another room? If there's one room infested there's likely MORE! Long story short. We checked out! Called the next day and spoke with management and requested a full refund. That was Friday. We're supposed to receive a call today and nothing! My husband and I want a full REFUND! Not only was he up sold but spent 500 plus dollars for a bed infested with BED BUGS! GROSS!

I spent three days at the San Diego Mission Bay Resort and took advantage of their midweek sneak away special rate. Absolutely everything was wonderful. Staff members were uniformly courteous and accomodating. The room (located in the tower building) appeared to be freshly updated and the view was amazing. Covewood restaurant was comfortable and relaxing, and the food was amazing. We really enjoyed the live music each night. We also enjoyed a light meal and drinks by the firepits at Plaza del Sol. Spa was amazing. We definitely will return.

Clean friendly staff. Great service and location. Fun and enjoyable. Definitely recommended.

Fix your infestation of bed bugs. Then maybe I'll think about coming back and give me my full refund!!!!

We stayed here for one night on a weekday and had a regular room (2 queens). We enjoyed our stay overall and liked how close it was to sand/water (not the cleanest beaches but a nice walking trail) and the hotel pool was very nice and empty on a Tuesday morning. The decor and atmosphere is beautiful and we'd stay here again! Minus one star for some dead pests on our balcony and some cosmetic issues overall that make it seem a bit unpolished. Easy check in and parking and close to lots of beach

Booked this hotel for labor day weekend for our family of four (two small kids under 4). I didn't have the highest expectations based on reviews, however I was very surprised by how much I liked it. We booked through AMEX, so since we stayed two nights we lucked out at got early check in and the $100 credit, however weren't as lucky with late checkout. Pros - Rooms are very spacious and were able to fit a pack and play with room to move. - Patioa were roomy and had comfy chairs to lounge while the kids napped. - The beach and pool was a huge win for us. The provide complimentary umbrella and chairs for the beach. - Food was actually pretty decent (Covewood). - Tons of resort activities for the kids and a great little kid pool. - Nespresso in room with capsules. Cons - Drinks were below average. Very sugary and not strong. - Someone in our party stayed in the 500 rooms had said their room smelled musty. However, we didn't have that problem in the 150 rooms. Overall, I would 1000% stay here again with the kids. This is a perfect family friendly hotel. If you are a couple without kids looking for a quiet resort, skip it this is not your place unless you are just staying here to sleep.

We were here for labor day weekend. The room was nice with a spectacular view. It was clean and the only thing we didn't like was the coffee maker. The thing only spits out a tiny bit at a time..the cups are misleading in size. They should put out espresso size cups and use better espresso for it.. The bar with restaurant has immature rude staff and some of the entertainment was better than others. The drinks are hit or miss. The Mai Tai there was terrible. Go to the pool if you want a good drink but they close at 5. The food at the bar was good though. I just prefer the pool to them. Covewood had terrible chairs and they actually hurt my leg so bad I had to leave. The food was so so, not comparable to the price. I'd go elsewhere to eat instead. There's a great fish market restaurant close by. The breakfast at covewood was good. The coffee shop was our saving grace fir days we just wanted a simple breakfast or lunch with coffee. They do have some sandwiches, hard boiled eggs, yogurt, Oatmeal or breakfast sandwiches. You can also get a pastry there. The shop they have to buy souvenirs and clothes also has good snacks. I enjoyed the selection. They have canned booze too you can take to the pool. We didn't order room service but you can get covewood delivered. There's so many activities like boating, swimming, bike riding. Just being on the water is amazing. The whole experience was good despite the few hiccups I mentioned. The reason I gave 4 stars is we liked the location, the room, the activities. Hotel staff helped us with a whale watching excursion through the resort. We had fun but no whales. 2 very large groups of dolphins were seen though. Very cool. Would recommend this resort for families especially due to all of the activities. My only beef with that is there were too many kids at the pool with unsupervised access to the hot tub and adult pool. Small children should be in kid pool and not hot tub. At least some of our trip we did enjoy the pool and got lounge seats. The fireworks at night were also awesome. You can see them from sea world on the weekend. Over all its a nice resort. They need more choices for restaurants though.

Upon entering the place, noticed there were a lot of people with a pretty neat lobby. Inviting and welcoming, thinking the resort was going to be a great stay. Sadly, not the case. The glaring thing that must be addressed is overall how dirty the ENTIRE resort is. Our room? Floors FELT sticky, grimy and had a weird... smell? Smell passed quickly but those dirty floors did not. We were staying with a few people so I didn't want to be that guy to request room service off the bat to mop the floors or do any cleaning so I just took a bullet and just went to Target to get a swiffer and clean it myself, and OH boy those floors cleaned as if they haven't even considered cleaning in years, easily. Called room service after cleaning for some complimentary slippers, gave us all 1 pair each no problem. Next we wanted to check out the resort! The one we paid a decent price per night for. Pool, hot tub, events every other hour or so. Pool? EXTREMELY disgusting. It's almost a given seeing how many kids and bodies in general there were around. I guess that's fine, I won't be swimming. Let's walk around the place? Took a few mins, not much to really look at around, beach is nothing really special. Okay I guess we can check out the 6PM entertainment they had advertised. 1 person band (She was doing great btw, but advertised a little more grander) and to listen, you had to sit at the bar-area with people handing you menus and expecting you to buy the pretty overpriced drinks. Okay awkward. Lets head back to the room I guess? Beds were fine, room service pretty persistent and come very very early to rooms. Shower was low pressure but not the worst. Honestly, there was no real difference staying here than normal hotel/motel except this cost x3 the price to not even experience most of its amenities without putting your health at risk. Also not the resorts fault but it seemed a lot of people brought their families here which means a lot of kids around who just love to scream at the top of their lungs at 6AM every morning we were here.

DO NOT STAY HERE! This hotel is nothing like the photos, whatsoever. The whole thing is bait & switch. When we arrived, we had to wait for quite a long time for our rooms to be available. The front office staff was BEYOND rude. The grounds aren't terrible, definitely more updated than the rooms. There were homeless people on the grounds because this hotel is quite literally in the middle of the Mission Bay Park. We booked the villas, which were supposed to be spacious and updated. The casitas (or, villas) are incredibly old buildings that are a far walk from the main amenities. The exterior of them was creepy, like an old apartment building, and the inside was even worse. The smell is TERRIBLE. It really chokes you up. The smell is like a combination of mold, mustiness and old building. We found mold on the curtains and air vent (see photos). The floor rugs were stained black and when I bent down to smell them I almost hurled. My guess is a combination of a humidity and mildew problem, combined with lack of attention or cleaning and aging buildings. We had to literally book another hotel while standing on the back patio because we could not even be in the room for any extended period of time without feeling nauseous and sick. Even the patio was covered in algae and nails. The buildings are crumbling on the outside. Front office was extremely rude and didn't acknowledge the mold. We had to beg them for money back (we spent $3,000 for a few days). Yes, we got the money back, but at what cost? Hours waiting, more time switching hotels, and probable mold exposure? Please stear clear of this place. If you type in "mold, musty, smell, odor" on Yelp or Google, you get 100 or so reviews talking about this, so it was not limited to our room.

Great pickleball courts!!! Soooo much fun !!! Played in a league that my friends recommended, different levels of skill , you can find your fit & the people are pretty cool . . .

We came for a few days to celebrate a friends birthday and we live d the resort. The Coveqood restaurant had amazing food! We got a cabana and stayed poolside one day while the boys golfed. The location was beautiful, right on the bay! We definitely will be returning!

Why would anyone put an hvac system directly above a shower?! These rooms have a major structural defect which lead to the smell of mildew, mold... And the heat did not work the entire stay. I turned it up to 90 but after a few minutes of heat, only a lukewarm MUSTY breeze came out of the vents. My allergies were horribly impacted from breathing filthy air. And no, I was not offered to move rooms. The most I was offered was extra blankets. I was there for a conference. If the conference is there again, I won't be going back. Oh and the front desk staff interactions were interesting. I generally didn't feel welcomed. That's all I got!

We checked in and stayed on the first floor with a bay view which was nice. But unfortunately the walls are so thin we had a young toddler next door who was teething and cried constantly. Our room smelled like mold and we called the front desk and they put a a machine which made it smell nice temporarily. Our Tv didn't work so another call, no washcloths another call. When you are paying 400 per night plus resort fee 39.00 and parking 30.00 you expect more. So much for a romantic get away.

My recent stay at the San Diego Mission Bay Resort was unfortunately overshadowed by a frustrating experience with unexpected double billing. I had booked the room through a third-party site, which clearly outlined my charges--$208, with only a $39 resort fee to be paid at check-in. Upon arrival, the front desk confirmed the room was prepaid, asked if I needed parking, issued a parking pass, and requested a credit card for a $100 incidental hold. No mention was made of any additional parking fee. The room itself was disappointing: dated, musty-smelling, and uncomfortable, with a mattress that left us achy in the morning. The resort overall has potential with a great location, but it's in need of a refresh. Then came the surprise: a charge of $264.66 on my bank statement after checkout. When I called the hotel to inquire, they admitted the charge was a mistake, claiming they "missed" the third-party payment. Apparently, this is an occasional issue with third-party bookings, which is concerning for guests who may not check their statements. While they did eventually agree to refund $177.70, they retained $39 for the resort fee and an additional $43 for parking, which I wasn't informed about at check-in. The total charges and lack of clarity left me feeling misled, and it made for an aggravating end to an already underwhelming stay. I hope other travelers booking through third-party sites are vigilant with their statements to avoid similar issues.

My reviews will be coming on the resort all week. We will try to report different areas of the experience as we experience them. As far as check in and greetings go. The resort hostess Michaud s great job representing mission bay. She went over the check in process flawless and directed us to parking and our villa. We needed a small bite to eat and entered covewood restaurant right on the water. Juan took care us and so far I can tell you we will have a great stay at mission bay resort.

Check in easy. Got the connecting rooms we requested. The rooms are spacious. Walls paper thin. Gaps under the doors insured a mouse could come in and out. We saw it come in but not exit. The service in the restaurants was very good. Pool seemed clean but not the deck. No changing tables in resort. And as a minor observation, most "resorts" have small amenities in the bathroom, like sewing kit, qtips, etc. Not a thing. A clock would be a nice addition. There is coffee. Truly needs serious renovations and upgrades.

Beautiful place for couples or family! Pool is wonderful they have great servers I can't remember his name but the Filipino gentleman was super nice and very attentive and made sure any customers needed what they wanted. They have a s'more night I believe sat night. They didn't Even have our room ready even though it was checkout time so we just hung out at the pool. They should've accommodated us with a better room if that was the case. They did not have elevators to the rooms which was not good for those that have a handicap. They charge for a resort fee and parking so be prepared to pay extra even though you pay online. But would come back with our family but stay on the first floor.

Outside of the hotel is filled with homeless people. Our room had mold inside the showers. I had to consistently ask the front desk to have rooms cleaned or refilled with essentials because they give you the most minimal of items or only filled quarter of the way. Their pool had vomit floating around which I informed the employee about.( ended up not swimming). If you do go with them, make sure you check your room for mold. After my experience, I realized that other people had the same issues but with their curtains or outside their deck.

Our weekend started off, not so great not by any fault of the hotel. But the staff and management picked up the slack and turned our not so great vacation into the vacation of a lifetime. The hotel went above and beyond to make sure that our experience was a once in a lifetime event. Grant, the Director personally handled my family and I. He kept in constant contact via voicemail and text message throughout the weekend. Nothing is ever perfect and running a hotel. This size cannot be easy, but it takes a special person to treat others the way Grant treated us. My kids and I will be forever grateful for this weekend.

This hotel was beautiful but very expensive! I personally didn't think it was worth the cost for me.

Staff is incompetent-I was overcharged and they couldn't explain why or attempt to help. Room and closet floor was dusty. No hot water to shower, only Luke water. Not recommending.

Wonderful resort. What a great opportunity to be able to participate in a boot camp in the premises and get a discount for the restaurant plus being able to enjoy the pool time. The renovations are pristine and the pool area is idyllic, transporting you to a paradise. So happy to get to know a little bit more of my dear San Diego thanks to the Discover Mission Bay program. The restaurant was another big discovery. I plan to go for brunch soon and write a review. Just have to say everything was immaculate, loved the vibe and felt super welcomed. This is a resort I would definitely recommend to friends visiting from out of town.

The good: the bed was comfortable, and you can't beat the view of the Sea World fireworks. The mediocre: soundproofing isn't the best-- it's easy to hear the people in the next room. The rooms are getting a bit rundown; just things like stained and fraying curtains and rugs. Food is fine. Communication could be better surrounding operating hours (for restaurants and such), how the parking situation works (it's complicated!), room amenities (I was surprised that the room had a fridge and microwave since I'd been told there wouldn't be), etc. The LOL: in the room, there are bottles of water which cost seven dollars if you drink them. There's a note that the water outside in the Bay is complimentary. Yeah, complimentary with the $500 per night. Budget commuter hotels just give you the bottle of water for free...

Love the view, love San Diego, cleaning lady was super nice and sweet, everything is just perfect! Nothing wrong with the stay. Five stars for sure :)

Edit: I found the pet welcome letter on the website. I guess just would have been nice to have that included at check-in so we knew all of this. Our one disappointment was that it was $150 charge for our dog, and I found out after the fact by browsing their Instagram that there were opportunities for free dog entrees and pupcups (though that may have been a celebration deal) that no one informed us of. But I also saw pictures of dogs with cute pet chairs and welcome signs. For that pet cost, it would have been nice to be informed of the pet amenities available, it just wasn't completely clear what all was available for them and where they were allowed. Overall we enjoyed our stay and found the hotel very nice. Bed was decently comfortable and room was a good size. Bathroom and shower were nice.

I attended a Birthday luncheon out on the lawn and the Food was great! Ricardo and his staff were very friendly and great customer service. I highly recommend this resort for private parties.

They nickle and dime you for EVERYTHING! What is the point of the $40/night resort fee if all the activities i.e. Yoga ($15), Arts and Crafts ($45), Rock Climbing ($150) cost extra.. what does the resort fee actually get you.. at the cost of the room rate per night you get tiny towels, creaky beds, dusty electronics, no robes, bad quality luggage holders. It feels like they are trying to be a resort with low budget quality items and then charging you for every little thing that typically would be included in the room rate or "resort fee"

Not related to the stay but one of your employees was at a bar off of Morena Blvd tonight and despite being on a date, made sure to help an elderly lady all night with her walking and moving around. Truly a stand up gentlemen and needs to be recognized since this level of public service is rarely seen.

We had a great stay at this resort. All the staff went above and beyond . Ana - front desk sup provided excellent service and was extremely helpful throughout our stay. Chris -Bellman helped with our firewood and made sure we didn't need anything else. Dennis - Security was so helpful. We forgot some items in our room after we checked out and Dennis went above and beyond to assure our items would be retrieved and kept safe. Claudia provided amazing and friendly service at the gift shop. Our room was perfect. We had a great view and at night we were able to enjoy fireworks while enjoying our bonfire . We will definitely stay here again.

We love staying here for a staycation. The staff is always accommodating and amazing!

San Diego Mission Bay Resort is a great spot for you and your fury friend. They welcomed my wife, myself and our little fur baby Koa with open arms. This really made our staycation feel so awesome! The $100 pet fee is a bit tough, but worth it. We received a cute little pet bag upon arrival, along with a cute welcome sign for Koa. It truly warmed our hearts. The entire staff was very friendly. The barista that made our coffee Saturday morning at Mission Joe was great!! She was so friendly and the coffee was amazing!! So many spots to walk with our dog. This was also our 1 year wedding anniversary and the check in staff was so sweet. I recommend coming here every time with your pet friends!! Thank you San Diego Mission Bay Resort. We will for sure be back.

Absolutely loved our ground level room. The split level room with a sitting area going out to the bay facing patio was really great. It allowed our family to spread out and enjoy the space...especially with all the rains. And when the rain broke the view was amazing! The hotel itself was clean and nicely decorated. We loved the fire pits and the walk on the bay in front of the hotel. Staff were nice and super helpful. It's also an excellent location close to SeaWorld, balboa park, downtown and more! We were a little disappointed that the s'mores event was canceled. It was due to rain, but at the time that it was supposed to happen there was no rain ‍. Also the coffee shops says it's open at 6 am and when I got there at 6:45 am no one was there one of the days. Other then those small glitches...that I will attribute to the wild weather we have been having in California...our stay was very nice, and we appreciated the hotel amenities, plus the closeness to everything that San Diego has to offer!

I wish I could give more than 5 stars. I wanted to celebrate my fiancées birthday with a little getaway. I asked if there were any possible complimentary upgrades, and they said they'd note the account. The ended up upgrading us to a garden view room with two beds, and decorated the room with a banner and balloons. They also sent us fresh, hot cookies and milk to the room Friday evening. They kept texting us to check in and make sure we were happy. Katie is the concierge and she is fabulous. I'm certain she made all of this happen. We had an amazing weekend, and we can't thank SDMBR enough. We will be back!! Thank you again!!

My husband and I just returned from a week stay at this resort booked through Costco Travel. The employees are lovely and did their best to accommodate our requests. My low rating is that the actual facility is past its prime. The first night we tried to get some sleep the alarm went off about 3:00 AM. I have no idea why but it lasted for about 20 min. I know that's not the hotels fault and I hope everyone was safe but it was annoying. However, we had to switch rooms halfway through our stay because they put a family with a very loud baby that cried for an entire night in the room next to ours. At first we were sympathetic but in the morning we realized that we could hear the parents talking to each other so clearly that there couldn't have been any sound deadening or anything to try and stop the noise from one room transmitting to the other. Then I realized that if we can hear their conversation about their detailed plans for the day, they can hear us! The hotel moved us across the lawn to another room and this room must have been flooded at some point. The musty smell was palatable and visual evidence of mold on the drapery disturbing. The thought of packing and unpacking AGAIN was not an option. The whole place is careworn and in desperate need of a complete remodel. The photos on the website do not accurately depict the rooms. The photos must have been taken long ago. Also, the rooms layout is awkward. In out first room the bathroom door blocked the door to the closet so if your wanted to you could trap someone the bathroom and in the second room the refrigerator and microwave are in a closet blocked by the end of the bed while there is tons of wasted space at the bar sink by the sliding door to the patio. The toilet in our second room is not fully secured to the floor so if you lean to one side it tips slightly which is startling. I would also bring slippers or socks as the floors are dirty. There were no rugs in either of our rooms. The photos on the website show rugs under the beds but they are no longer there. The gates that let you leave the parking lot don't always work and you have to call the number that's on a printed out piece of paper and taped on them to have someone remotely lift the gate so you can leave or enter. The grounds are what I'll describe as a mature landscape that needed to be tended to, it's not as lush as I would expect. Lots of bare soil in the planting beds and the palms needed to be trimmed and thinned out. But they LOVED their leaf blowers that started bright and early every morning. The restaurant COVEWOOD had delicious food and again the servers are great but the chairs are uncomfortable and the place is dirty, at least outside where we sat every morning for breakfast. Can't someone sweep the floor once in a while? Lastly, it's the little things that matter, the first morning on our way to breakfast my husband stopped by the front desk and asked for a pad and pen because he wanted to make a list of things we needed to do that day and there wasn't any complementary stationery in our room, the woman behind the desk ripped out two pieces of paper from a notebook and gave him an old black Bic and said, "Please return the pen when your done." Now, I don't know what my husband said back to her but when we returned to the room later that day there were six pens and three pads of stationery in our room. This place just isn't worth the top dollar price anymore.

I'm giving this RV resort a Five star for reasons; the employees that work there!!! Two specifically; Theresa & Glen at the guard shack. Theresa always went out of her way to speak to every guest and was so pleasant! I saw her actually go into her purse, get money out of her wallet and give to a little boy so that he could go get Ice Cream! I heard she works two jobs, she deserves a pat on the back and a big promotion! She honestly was the best employee and nicest person we encountered at any park! You could tell she loves what she does and the people around her! Glen and the groundskeepers were also great! The only problem there was the homeless!!!! We had the two spaces facing the bay, right when you came into the resort, therefore, saw a lot of the homeless daily........ It's such a shame the police let them live there! We won't be returning for that reason!!

Everything in the room worked. The shower and bathroom was pretty. The flooring was nice and looked new (no carpet). The tv was big and worked well. Parking is basically right outside your door. The downside is i got a bayfront room. It is a more expensive room. It was about $950 for 2 nights including parking and fees. I rented my room months in advance and got a special deal. So the $950 for 2 nights was a good price I guess. The problem was noise , privacy and room location. The room was located in an area bordering a public park. There was only an ugly see through wire fence between us and the park. The park had a dragon boat race that started at 8:30am on Saturday morning and lasted until 4:30pm. During that time booming music was being played from the park as part of the dragon boat festival. I included pictures and a video. It was so incredibly loud and the base was vibrating. It made Saturday a really unrelaxing experience. But my boyfriend and I both have a good sense of humor so we just kind of laughed about the unrelenting noise. But it was really kind of disappointing and not at all the nice relaxing experience I had anticipated. We ended up keeping the sliding glass door shut all day Saturday to lessen the noise. I can imagine some people would have been absolutely furious if they spent $500 a night for a room and had the experience we did. I did call the front desk and asked to switch rooms to one that doesn't directly border the park due to the noise. Staff said the hotel was fully booked. I will note that all the hotel staff were kind and professional. They did give me $100 off my stay which was appreciated. The second main issue was that the bayfront rooms have 2 levels. So the occupants from the second level are often right in front of your sliding glass door. It is so uncomfortable because yes I could see the bay but in between the bay and your room are people you don't know. If you look outside at the bay oftentimes you are making eye contact with occupants from the second floor who are directly in front of you. If I had to book a room here for a wedding or other function in the future I would just book a regulat room in the main hotel above the 1st floor. That way at least I could look outside my window without seeing the neighbors playing cornhole right in front of our room. I had included a picture of our neighbors hanging out right in front of the room but I decided to take it down for their privacy.

Amazing hotel! The views are incredible! The staff are very friendly. We never had issues stay the Mission Bay, we went as a couple and as a family, both times the stay was great and we will be back!

The room looks nice and comfortable. My room was on the second floor next to the beach and the water, so you could relax on the balcony feel the breeze and walk on a path around the hotel

So Much Fun! And so much to Do literally! Staff is really nice, and very helpful, like we couldn't figure out the coffee maker in our room ( they need a new one) but we asked staff to help, and always they came and helped with anything we needed. Plus if u have kids and are going to sea world don't worry no pressure it's right next door.. Also from your room you get a free firework show from SeaWorld.

This hotel saved us from a horrible room at a neighboring Mission Bay hotel. And for several hundred less. The property is beautiful and offers a lot if you are looking for a staycation experience. Several bar/restaurants. Fitness facility with outdoor classes offered. Daily events for all ages. Large pool. Kids splash area. 2 jacuzzis. Spa. Tennis courts. Beach access. Water sport rentals. Bike rentals. Etc etc etc. This will be the only hotel we recommend friends and family visit with or without children. Bonus tip... you can watch the Sea World fireworks from the property on summer nights.

The pictures were deceiving and their restaurants add surcharges which are no longer allowed. It's actually a law in California. I booked a room based on the images presented on their website and the only reason I didn't leave, is because I was working on an event close in proximity to the hotel. The worst part, is that I paid $539 a night for a room below subpar.

here are the issues with this place, we got the grand suite for our 3 kids: 1. cleanliness is not a thing here. bird poop all over the windows, ok fine. vent filters not changed in 4 years, ok. but dam that pool was very disgusting and if my kids wouldnt of been devastated not swimming then we wouldnt have gotten in. these issues should not be a thing for 1k a night. floors felt sticky and gross too. 2. very out dated. tv remote didnt work 3. upcharge for this tiny tent which was enjoyed for 4 seconds 4. hot tub bath didnt work right 5. room service was ok, not great by any means and not worth the price pros: 1. close to sea world 2. on the bay, good views beyond the poop

We are club members here at the resort and mostly utilize the pool area. We are very pleased with the service we've received at the pool. Brandon H is our favorite as he remembers our names and knows our preferences! Angel is also great and always has a great big smile on his face! This really makes for a pleasant experience every visit!