Amanda R.
Yelp
**PLEASE NOTE THAT THIS 1 STAR REVIEW IS FOR RAFAS WHOLESALE FLOWERS ONLY!!!!**
I was so excited to visit the new SF Flower Market location, I have been waiting to come here for a while.
When I parked my car, as I started walking towards the entrance all I could smell was flowers! It was so refreshing!
I was surprised at how huge this place was- it was basically like a Costco for flowers, every flower lovers dream! There are so many vendors, with such a huge selection of flowers - many varieties and also colors that you wouldn't be able to find at the store. Unfortunately I was feeling a little under the weather when I came here so I had to cut my visit here short, but not without buying some something of course! First, I purchased a beautiful blue glass vase from the Mt. Eden Floral Company boutique for only $8! it is beautiful, and now one of my favorite vases.
Now fast forward to my unpleasant experience with RAFAS WHOLESALE -
I have been really into Ranunculus lately, and saw that they had some beautiful colors available. Since they were close by the exit door, I decided to just buy from them. I chose two bouquets because one wasn't enough. When it was time to check out, the guy doesn't seem to be in a good mood - he was rude, didn't even say hello, and body language was just weird. I get it, people have bad days but don't take that out on your customers? The first thing he asked was "do you need a receipt?" I said no, and then he says "ok your total is $32." In my head, I'm like $32 for 2 small bunches of Ranunculus that I could easily get at Trader Joes for literally half the price? Like I said, I was feeling under the weather and just wanted to get out of there, so I just paid and left. I knew something wasn't right, so once I got home I looked the bouquets, and there were handwritten price stickers on them. One of them was supposed to be $9, and the other one was supposed to be $7, which totals $16. So basically he just charged me DOUBLE what I was supposed to pay!!! I'm so glad I paid with my debit card, because once I realized I was overcharged I immediately called my bank and disputed the transaction. I ended up getting my money back right away!
This was a very unpleasant first time experience at the new location - shady vendors who overcharge customers are a big no no. Imagine trying to cheat someone out of a few dollars, only to have that money you tried to cheat me out of be returned back to me. Not only did you lose a potential returning customer (not anymore LOL), but you also just lost some business out of your own pocket. Thanks for the free flowers tho :) !
Beware/ stay away from the RAFAS WHOLESALE FLOWER vendor at all costs! If Dishonest vendors are not to be trusted, nor should they deserve business from innocent customers. FYI guys there are PLENTY of other vendors with much nicer flowers, who I'm sure do not try to cheat customers!!!!