Russ G.
Google
I've eaten her numerous times over the past several years with friends and coworkers. It seems like things have changed over the last couple of years, and not for the better. Today, my coworkers went in, got a table and ordered drinks, while I found nearby parking. When I got to the table there were no drinks. We all looked at the menu, decided on what to order, put the menus down and waited. After 7 minutes or so I had to wave to someone to place our order. "I'll send your server over in just a minute" said a pleasant young lady. Several minutes later our server came by and took our order. "He'll have your drinks in just a minute" he said, gesturing to another young man. Our drinks arrived another several minutes later. Meals were brought and after our server left I noticed that some condiments I woul like were not on the table. After waiting a few minutes, I got up and went to our server (behind the counter) and asked for mustard and mayo. He handed me the mustard bottle and asked the kitchen for some mayo. Several minutes later he brought the mayo (which had been sitting in the servers window within 1 minute after being requested). My burger is now warm, not hot. With most of our meals gone and drinks almost empty, another server (the drink guy) checked to see if we would like refills.
Mind you, half the tables in the restaurant were unoccupied. Almost the entire time we were there, there were at least three people behind the counter folding napkins or other such tasks. The table next to us, who came in about half way through our visit were trying as politely as possible to catch someone's eye for service. I kiddingly, but with a measure of seriousness told them they were in a self-service restaurant.
Food was okay, nothing to get excited about, but good enough.
Probably not coming back any time soon. Too bad, because this used to be a place to go for home style cooking, great service and a fun atmosphere.