Ozge Hor C.
Google
The food was good but quite pricey. However, the commute service they claim to offer is an absolute disaster. They advertise this service on their website, and it was one of the main reasons we chose this place for our anniversary dinner (we didn’t want to deal with finding a cab in the Friday night hustle).
On the way to the restaurant, they picked us up late because the driver was coming from another transfer, so we arrived behind schedule for our reservation. On the way back, things got even worse — the waiters told us we either had to leave immediately because the driver was already waiting, or wait another 40 minutes since he had another transfer first. This other transfer wasn’t even related to the restaurant — we were the only guests using their service that night — so apparently, the same driver also handles rides for other venues at the same time.
We decided to leave right away, quickly finished our drinks, and stepped outside — only to find out that there had been a misunderstanding between the restaurant and the transfer service. The driver had already left, even though we were the last customers of a Michelin-star restaurant. We ended up waiting another 25 minutes and finally had to take a cab ourselves.
Apparently, the transfer service is offered only “if available,” but its availability seems completely random and not connected to your reservation. For us, it turned into a real disappointment — despite emailing them 10 days before our dinner to confirm the transfer, our waiter told us we had to leave immediately or wait another 40 minutes. If you’re not going to provide a service you promote, just don’t offer it.