Max M.
Yelp
The service and price is what you would expect for a Ritz Carlton/ JW Marriott restaurant. The food, however, was rather trite.
I made reservations, hoping to enjoy a nice Easter Brunch with my mom. I really didn't know of many restaurants in the DTLA area, but made the assumption that a restaurant at the Ritz Carlton/ JW Marriott wouldn't let me down.
The service is what you would expect at the Ritz Carlton. They really do hire such wonderful people that know how to give you the proper experience for staying at their hotels.
We were told whatever we wanted on the menu, with the exception of a couple of items, were available at the breakfast buffet. I hardly ever order the buffet because I don't eat that much and usually the food on the buffet is sitting out. However, the pancakes, French Toast, omelets, etc. were all made to order. The breakfast buffet became more appealing since breakfast favorites like an Eggs Benedict (of any variation) was not included in the menu and the sausage, bacon and similar protein on the menu would be the same as what's on the buffet. Moreover, if you took anything on the menu and added the price of coffee and juice, you were paying about the same as the buffet. To make a long story short, I ordered the buffet at over $30 per person. Again, the price is what you'd expect for a Ritz Carlton/ JW Marriott.
The food and ambiance, however, lacked energy. There was no music or anything that would dampen the noise to make it feel less like a common cafeteria. Perhaps some larger plants would have deadened the sharp noises and created a more lush atmosphere. The food was ordinary. There is no other word to describe it. The buffet didn't even have smoked salmon, capers, crackers, or grapes.
The most surprising is that there was no alcohol on the menu. Not even a Bloody Mary.
I think if I was staying at the hotel and just wanted a quick breakfast before making my way to the airport, this would meet my requirements. For a nice brunch, then, "No!"