Turki Alshehri
Google
Positive points:
1- reception employee: Lucas, he was a professional and respectful man with a smiling face and happy attitude, helped us with luggage and has a great English.
2- our waiter in dinner: Gorge, just amazing, happy, funny and wholesome attitude to be around.
3- the spa receptionist: unfortunately I don’t know her name but she was on desk on 13 august 2024 at 10:00 am. She was very professional, welcoming with great English.
4- the TV in the room is amazing.
Negative points:
1- I put do not disturb sign on the door, when I came back my room was entered into and cleaned, why?
2- no kettle (boilers) in rooms.
3- no free bottled water
4- no hot / jacuzzi in the spa swimming pool area? I mean this is a resort in a remote area there shoul be all amenities for relaxing and comfort.
5- I wanted to buy some of the massage oil in the spa but I couldn’t find it in the shop.