Mrs. B.
Google
The treatment my family and I received was completely unacceptable and made us feel intentionally uncomfortable.
My sister reserved a table for 10 guests from 6:00–8:00 PM. By 6:20 PM, staff repeatedly questioned when the rest of our party would arrive, even though we were well within our reservation time. By 6:30 PM, chairs were actively removed from our reserved table, and by 7:00 PM, we were left with only five chairs, forcing us to ask for seating again when additional guests arrived. This should never happen with a confirmed reservation.
Throughout the evening, we were excessively watched, spoken about openly by staff, and treated as if we were a problem rather than paying guests. One waiter audibly told another, “This is going to be a longgg wait,” while referring to our table. We were rushed to place our orders, and our food arrived in about 10 minutes, yet it was lukewarm, with no steam, and clearly not freshly prepared.
The overall experience felt dismissive, rushed, and disrespectful. Instead of hospitality, we were met with judgment and pressure. The question that remains is simple: why were we treated this way? At what point did we deserve to be handled differently than other guests?
Dining out should never make anyone feel unwelcome or targeted. This experience reflects a serious lack of professionalism, respect, and accountability, and management needs to address how guests especially groups are being treated.