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I’ve tried Schlock’s several times now. The bagel is really good, but arguing over the meaning of “toasted” with their cashiers is too much. I ask for a toasted bagel, they put “lightly” toasted, I voice my concern, then the cashier insists that “toasted” means double toasted, and “lightly toasted” is regular toasted. Then I get a warm-ish bagel that’s not toasted. This has happened every time I’ve visited. And they’re super annoyed about it, like it’s my fault they don’t know how adjectives work. I’ve been here four times and only once has it been satisfactory. And every single time it’s an argument. Definitely not how I want to start the day.
The bagel itself is exceptionally good, but there’s other pretty good bagels down the street. And they’ll actually make your food the way you ask. And, best of all, they’re way nicer than the folks here.