Kevin H.
Yelp
I could write 2,000 words on why I love this place, but I will try not to do that. Please support this treasure of Tulsa.
TLDR;
-----------------------
Exceptional quality AND speed.
#71 Grilled chicken rice bowl is my favorite.
The chicken is very tender. I would guess it has been marinated. I don't use much of the sauce because the chicken seems to be cooked with some of it. And, of course, the broccoli is so fresh. (Honestly, I've always kinda hated broccoli, but I eat it because I need balance. But yours is just as enjoyable as the protein.
#4 Lotus wontons (Crab rangoons) are the best I've had. They taste handmade with a good filling, and the oil tastes very fresh (this is important).
#5 Dumplings are also very satisfying. I always order them steamed, but I would imagine the pan-fried ones are even better.
----------------------------
A drive-thru typically functions best with premade, processed, and industrialized products. That is NOT the case here. As a hypoglycemic gourmand, I'm really torn between tasty food and convenience. I don't know how they cook fresh broccoli that fast. By the way, how many fast food restaurants serve you fresh vegetables? Yes, there are unhealthy items available to you, and you should indulge in moderation. However, one of the reasons I enjoy Eastern cuisine is that, like most great meals, the flavor of the sauce brings everything together. The sauce also makes the vegetables much more enjoyable.
As someone with impossible standards and a former small business owner who knows the struggle, I still need to attach a few suggestions/requests to my five-star review.
1) Why no Jasmine rice? It is superior in every way, in my opinion. I think any cost difference is offset by the fragrance and texture, adding to its addictive properties.
2) I realize this could increase wait times, but I think it's worth mentioning. I'm not aware of the costs for Door Dash, but considering its popularity, I think you should seriously consider joining to spread your reputation and customer base, especially with your quality. I've had many poor experiences with other restaurants that cannot adapt to delivery, and cold food is one of the biggest disappointments. If I get your food home within 10 minutes of leaving the window and open the box 15 minutes after that, it is still so hot it will nearly burn your mouth! XD That is incredible! Half the time I order food from other restaurants, it is cold when it gets to the door.
3) The drive-thru speaker can be a bit unclear at times. Perhaps this is not an easy fix, and it is working for now, but it could discourage some people. And somehow, you always get my order perfectly correct.
4) Some bright, professional photos of popular items on the drive-thru menu could help entice customers. Although, as a male, I can admire the efficiency and simplicity of an all-text menu. :)