Yan W.
Yelp
First time going to a Shake Shack!
**Update, after eating for 2 hours, I got super thirsty. Just saying.
We got the BOGO deal and looking at various websites, it said you can do it on the app OR on their website. We personally thought using the website on the computer is easier than on the phone but it wouldn't let us. We tried so many times. Sometimes we couldn't pick the times, and others it just bounced back to before ordering so it was very frustrating to order online and we didn't even get to the BOGO yet. When we finally got to the BOGO part it said I didn't have an account but I was in my account. Anyways, a star docked off for that because it was hard to use. The app itself was fine but not everyone may have wifi outside their homes or know how to use the app (like my parents) so that was a bit disappointing.
Okay, anyways, those who don't know, they have the BOGO deal for JUST the Shack Burger ($6.19) and it will end on 1/2/22. I hope that helps. After ordering online, I waited for a bit to be done. Very busy but overall it was organized chaos. Everyone knew their job and there were lots of customers but it all worked out. I picked 5:30pm as my pick up and got it at 5:36pm, not bad since, like I said it was very busy.
For take out, this was not bad. The buns were sadly extra mushy compared to other take out burgers I had but the pickles and onions were fresh, the patty was a bit burnt on the sides but nothing special. People talked about how delicious their shack sauce was but I found it to be very heavy and filling. It had a very strong mayo flavor and couldn't tell what other spices or flavors it contained as it was orange-ish.
The fries were placed in a container that would make it 100% mushy for take out. Flavor was good-not too salty like other places but it felt like the frozen fries I get and bake them at home from time to time.
I know take out will be less fresh and more soggy so yeah...I thought this was okay. The main question, Shake Shack or the other competitive brand? To be honest, I only had the other brand once and that didn't stood out to me either. I personally like the burger place across from Shake Shack more.