Shake Shack Old Fourth Ward

Hamburger restaurant · Atlanta

Shake Shack Old Fourth Ward

Hamburger restaurant · Atlanta

3

670 DeKalb Ave NE Suite 103, Atlanta, GA 30312

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Shake Shack Old Fourth Ward by null
Shake Shack Old Fourth Ward by null
Shake Shack Old Fourth Ward by null
Shake Shack Old Fourth Ward by null
Shake Shack Old Fourth Ward by null
Shake Shack Old Fourth Ward by null
Shake Shack Old Fourth Ward by null
Shake Shack Old Fourth Ward by null
Shake Shack Old Fourth Ward by null
Shake Shack Old Fourth Ward by null
Shake Shack Old Fourth Ward by null
Shake Shack Old Fourth Ward by null
Shake Shack Old Fourth Ward by null
Shake Shack Old Fourth Ward by null
Shake Shack Old Fourth Ward by null
Shake Shack Old Fourth Ward by null
Shake Shack Old Fourth Ward by null
Shake Shack Old Fourth Ward by null
Shake Shack Old Fourth Ward by null
Shake Shack Old Fourth Ward by null
Shake Shack Old Fourth Ward by null
Shake Shack Old Fourth Ward by null
Shake Shack Old Fourth Ward by null
Shake Shack Old Fourth Ward by null
Shake Shack Old Fourth Ward by null
Shake Shack Old Fourth Ward by null
Shake Shack Old Fourth Ward by null
Shake Shack Old Fourth Ward by null
Shake Shack Old Fourth Ward by null
Shake Shack Old Fourth Ward by null
Shake Shack Old Fourth Ward by null
Shake Shack Old Fourth Ward by null
Shake Shack Old Fourth Ward by null
Shake Shack Old Fourth Ward by null
Shake Shack Old Fourth Ward by null
Shake Shack Old Fourth Ward by null
Shake Shack Old Fourth Ward by null
Shake Shack Old Fourth Ward by null
Shake Shack Old Fourth Ward by null
Shake Shack Old Fourth Ward by null
Shake Shack Old Fourth Ward by null
Shake Shack Old Fourth Ward by null
Shake Shack Old Fourth Ward by null

Highlights

Gourmet burgers, fries & shakes, some with local ingredients  

Featured in Eater
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670 DeKalb Ave NE Suite 103, Atlanta, GA 30312 Get directions

shakeshack.com
@shakeshack

$10–20 · Menu

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670 DeKalb Ave NE Suite 103, Atlanta, GA 30312 Get directions

+1 470 377 8697
shakeshack.com
@shakeshack
𝕏
@shakeshack

$10–20 · Menu

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Last updated

Aug 13, 2025

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@eater

Shake Shack Opens in the Old Fourth Ward, Atlanta - Eater Atlanta

"Shake Shack on the Beltline is opening its fourth Atlanta location on April 13 at 11 a.m. in the Edge complex along the Eastside trail. The first 100 in line will receive a free Social Status t-shirt. The O4W location offers Shack classics and frozen custards with local flavors. Five percent of Pie Oh My sales benefit Giving Kitchen. Local beers and wines are available. The interior, designed by Smith Hanes, uses eco-friendly materials, and features a mural by David Fratu." - Beth McKibben

https://atlanta.eater.com/2019/4/8/18300815/shake-shack-opens-old-fourth-ward-atlanta
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@eater

Shake Shack Opening on the BeltLine in 2019 - Eater Atlanta

"Shake Shack is moving forward with the construction of its Old Fourth Ward restaurant in the Edge complex on the Eastside BeltLine. This latest Shack is opening in 2019 and is the third location of the burger chain in Atlanta. The menu includes all of its classics like the ShackBurger, crinkle fries, and shakes, along with a selection of locally-made frozen custards. Local design firm Smith Hanes is planning a more green approach to the Shack’s O4W interior, using recycled and sustainable materials. An outdoor patio is also planned as well as an art installation from a local artist." - Beth McKibben

https://atlanta.eater.com/2018/8/29/17795884/shake-shack-old-fourth-ward-beltline
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Gunshow’s Kevin Gillespie Opening Beltline Cocktail Bar and Beer Garden - Eater Atlanta

"Shake Shack-O4W will tap into Atlanta’s local food resources, with proceeds from select menu items benefiting local charities." - Beth McKibben

https://atlanta.eater.com/2018/3/20/17139934/gunshow-kevin-gillespie-cold-beer-revelator-hazel-janes-opening
View Postcard for Shake Shack Old Fourth Ward

Jeremy Brown

Google
Always a great spot to swing in and grab lunch. It’s always smooth and quick. My food always tastes good plus you get the views of the bustling beltline. I enjoy the shake shack double cheeseburger because it doesn’t need any condiments to improve its delicious taste. Also what restaurant can top their spicy crinkle fries 🍟 with ranch. Delicious

Shannon E

Google
Location off the beltline. I’ve been here several times. The staff have been helpful and nice. You order via the kiosk or app. Though they do have a cash register up front that can take orders too. I like that they have gluten free bun and lettuce wrap options. Pretty reasonable prices for burgers. Fries are $4.50+. My one complaint is I haven’t found a way to order a burger where they put ketchup and mustard on it. You have to get the packets and put it on yourself. My other negative is one of our to-go orders they left off the bacon, but we didn’t realize it until we got home and didn’t bother with it. If you get the app, it lets you know of various specials such as free fries on Fridays if you spend $10, or free burger during month of May.

Jasmine Roman

Google
I love me some burgers from Shake Shack! 🍔 The burgers were hot, fresh, and absolutely delicious—just how I like them. Juicy patties, soft buns, and bold flavor in every bite. It really hit the spot! Shake Shack never lets me down when I’m craving a top-tier burger.

Kianna Morgan

Google
This is by far the BEST Shake Shack location I’ve had near the city! The food is always fresh, my order has been correct each time and the staff is friendly. I’m usually in and out fast. The only thing is the parking. It’s not the best as you have to pay or hunt for parking just for a to-go order. Other than that, I love this place!

Vahid Serpooshan

Google
This is probably the best spot amongst all the Shake Shack stores around the world! Right by the belt line in Midtown Atlanta!

Lily Li

Google
This shake shack looks pretty modern and there are plenty of seating, been here twice and first time was better. 2nd time around fries were not fresh and the place smelt like piss :( But it is a cute location close to krog market.

Olive

Google
Ordered cheeseburger,fries, and nuggets for my husband and I. Went on a Thursday afternoon very quiet and chill restaurant. Outdoor seating is a plus. Our food came out hot and fresh. Staff was polite and friendly. Had my extra sauce in the bag and everything. Love it! I love the complimentary water they have. Shake Shack is always good!! So I appreciate the great service and food 💕

Shequishe Kelly

Google
First time going. The food was good, just a little pricy. I would go back. I didn't try the shakes. But the burgers were pretty good. The fries were too. I just don't like the bags that didn't close all the way. It was a rainy night. We got our food to go and it was not very secure.
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Kaneka R.

Yelp
A Delicious (and Pricey) Treat at Shake Shack on the Beltline. My recent meal at the Shake Shack on the Beltline was fantastic! * The Star of the Show: The Black Truffle 'Shroom Burger ($10.49) was an absolute showstopper. It's loaded with cheesy goodness and the truffle sauce elevates it to a gourmet experience, truly unexpected at a fast-food establishment. * Sides: The crispy and flavorful fries ($4.49) are always a winner, though a bit pricey. However, the generous portion size makes them easily shareable. * Service: The service was exceptional. Our server was incredibly helpful, providing sauces for each of us and promptly clearing our trays when we finished. Restaurant Experience: The restaurant and restrooms were impeccably clean. Parking Tip: I recommend parking for free in the neighborhood near Krog Street Market and enjoying a pleasant short walk to the restaurant. Alternatively, there's a paid garage directly behind the restaurant with entrance off of Dekalb Avenue. Overall everyone in my group enjoyed their meals, which included the veggie burger, truffle burger, hot dog with cheese, and an apple donut shake. While a bit pricey, the delicious food and excellent service make this Shake Shack a worthwhile treat.
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Christopher B.

Yelp
Since this place is off the belt line is not a bad place to stop and get something to eat or drink. The service is pretty quick, under 5 minutes per order. The food is really good on taste. I was very happy with their milkshakes. If it was just milkshakes this place would get 5 stars. The burgers were very taste but they don't live up to their cost being so small. We got different burgers and they all felt small for what you're paying for. But everything else is good. Clean building, good customer service, and tasty food. Lots of seating inside and the outside is ample and dog friendly.
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Kee K.

Yelp
Shake Shack mission is to stand for something good in all that they do. One thing they so well is 100% Angus beef burgers. Made with fresh high quality ingredients Shake Shack has to be one of the best burgers out there. I love this location in the Old Fourth Ward area on the Beltline. Parking can be a bit daunting, but it's worth it. Customer service at this particular location has always been great. The store is always exceptionally clean and organized. I can't speak on other Shake Shack locations, but this location I will continue to patronize.
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Trinity N.

Yelp
Great Shake Shack location! We stopped by after a walk on the Beltline, and it was a perfect spot to grab a bite. The food was prepared quickly, and the staff was super friendly. The outdoor seating was adorable and made for a great dining experience. Everything we ordered was so delicious--definitely one of the nicer Shake Shack locations in north Georgia.
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Eddy G.

Yelp
So, Shake Shack is always pretty delicious, but I had a couple minor complaints about this location. The first is that they had a few kiosks to order, but literally half of them were broken or not functional in some way. The second thing was that the bacon on my Smoke Shack burger was undercooked and rubbery. Beyond that, the actual atmosphere there was pretty nice. There was a lot of space to sit down and eat, indoor or out. And complaints aside, the food still tasted great.
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Kiah R.

Yelp
Located on the beltline with outdoor seating it is a nice location. Shake shack is a bit pricey for the taste of the food but this location has a nice view and service. You order on tablets upon entry and they will call your number out when the food is ready.
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Andrew S.

Yelp
This is a review of the Korean menu: the Korean style chicken sandwich is excellent, flavorful and crispy, not too spicy, but enough heat to let you know it is there. Highly recommended! In contrast, the Korean BBQ Burger is a disappointment, a boring ol' cheeseburger with a vaguely Korean brown sauce on it. It looks nothing like the picture. THERE IS NOTHING "BBQ" ABOUT IT. The cheese and sauce don't pair particularly well together. The fries are laughably bad, like something you would get reheated at a little league concession stand. I have eaten here a bunch, it's always approximately a 3.5-star experience. Not as fresh tasting as the original shack in New York City.
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Carlie M.

Yelp
First time trying shake shack and it was ok. Nothing too special. I got a shake burger. It wasn't too crowded and there is free parking!
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Jessica M.

Yelp
I love eating at Shake Shack. This was my first time at this location. The chicken bites were the best item. The burger was good with the sauce and avocado but had a little more pink than I usually prefer. The fries were just ok. I also enjoyed the cookies and cream milkshake. The service was prompt and efficient. Ambience was the typical shake shack.
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Joshua W.

Yelp
I finally got around to visiting Shake Shack after a workout on the Beltline and I had someone with me to enjoy as well. We decided to go on a bike ride on the Beltline and while approaching Dekalb Ave I saw Shake Shack and made up in my mind that I was going to have that today. After returning the bikes an hr later we decided that walking a mile back to Shake Shack was worth it. Before even walking in I was greeted with a sign advertising these new shake flavors they had available that immediately caught my attention (specifically the Oreo Funnel Cake flavor). Once inside we ordered on the kiosk which has become my preference in some places. It was quick and easy. I ordered the Bourbon Bacon Jam Burger ($9.39), fries ($3.99), lemonade ($3.69) and of course the Oreo Funnel Cake shake ($6.69) as well. My date had the Smoke Shake burger ($8.49), fries ($3.99) and the root beer float ($5.99). After having the Bourbon Bacon Jam Burger, I must say, it was a flavorful journey that left me wanting more. The burger, crafted with 100% Angus beef, was a perfect blend of juicy goodness and savory delight. Topped with crispy onions and their signature ShackSauce, the burger's taste was elevated to new heights with the addition of the delectable bourbon bacon jam, which featured the delightful taste of Maker's Mark Bourbon. With every bite, the distinct flavors of the ingredients danced harmoniously on my palate. The sweetness of the bourbon bacon jam beautifully complemented the savory beef, while the crispy onions added a delightful crunch. The ShackSauce tied everything together, creating a burger that was both satisfying and memorable. It was evident that Shake Shack takes pride in using quality ingredients to create a burger that truly stands out. The fries that accompanied the burger were nothing short of perfection. Hot, crispy, and seasoned just right with the ideal amount of salt, they were the ideal accompaniment to the delicious burger, leaving my taste buds thoroughly content. Now, onto the dessert. While the Oreo funnel cake had me intrigued with its promising combination of two beloved treats, I couldn't help but feel a tad disappointed. The Oreo flavor seemed somewhat subdued, and the essence of funnel cake was barely discernible. Perhaps my expectations got the best of me, and the combination of flavors didn't quite hit the mark. As a result, I only managed to finish about half of the shake. Nonetheless, I must commend Shake Shack for their creativity in experimenting with unique treats. To cleanse my palate after the meal, I opted for their lemonade, which turned out to be a smart choice. The lemonade was perfectly balanced, offering a sweet but not overly sugary taste that complemented the savory notes of the burger and fries. It provided a refreshing finish to the meal, leaving me feeling satisfied and content. In conclusion, Shake Shack's Bourbon Bacon Jam Burger is an absolute winner, delivering a delightful explosion of flavors in every bite. Their attention to quality ingredients and craftsmanship is evident, making this burger a must-try for any burger enthusiast. While the Oreo funnel cake shake fell a bit short of expectations, the rest of the experience more than made up for it. I am already looking forward to returning to Shake Shack to explore their other sandwiches and sample more of their shakes. If you're on the hunt for a mouthwatering burger adventure, look no further than Shake Shack!
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La'chelle S.

Yelp
I've eaten a Shake shack for years now, and have never thought about giving a review but as always food is good, customer service is always great and a awesome location on the Beltline to eat! Also you can people watch,which is one of my favorite passing time activities

W M.

Yelp
Very annoying. This restaurant is not capable of taking manual orders. The internet went down and the four parties making orders and the people walking in were told that they can't take orders. Thanks for wasting my time. The staff quickly cleared the pending orders and had discussions among themselves about everything but feeding customers.
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Kameron M.

Yelp
The food has never been not great! I love this shake shack; the service is quick and friendly, it's always clean, and the location is great. Plus, there's a parking garage behind it so parking has never been an issue, no matter the time. I get the shack burger every time and it never disappoints. The shakes are great too! If you download the app and use it consistently you're bound to get special deals! 10/10 definitely recommend!
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Taniscia D.

Yelp
When you hear the name Shake Shack, you ultimately pray for the most divine milkshakes Atlanta could offer, that's a no. Only 3 choices to choose from was a BIG disappointment. As you walk in, you order your food through tablets located at the front, grab a table number (plastic tent card) which you also place that number in your order and then pick a table. I ordered the Chicken Shack and fries (average), which you have to pay separately. And the drink (half/half, which was lemon water to me, blah) is also separately priced. My child ordered the chicken fingers and complimented on how crispy and good they were. The triple chocolate milkshake was ok, she stated a 7/10. Both orders came to 35.00... I could have went to Chick-fil-A and paid only 20.00 for both orders with similar items.
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Christina A.

Yelp
So. Much. Yes! Awesome location, parking garage, beautiful restaurant, friendly service, amazinggggg food. We LOVE Shake Shack and we don't live near one but thankfully were in the area and found the Old Fourth Ward location. It's located next to the beltline so many customers came from the beltline to eat. Pretty cool! We parked in the parking garage and even saw a "Tiny Door ATL" art installation near the shake shack which was really fun. The restaurant itself was really nice and very clean. Tons of seating both indoor and outdoor. Clean women's restroom. The food has never disappointed us - we love the shackburger and chicken shack - we think it's one of the best chicken sandwiches. We try them everywhere we go but shake shack's is one of the best. Great piece of chicken, perfectly seasoned, delicious pickles (and my husband hates pickles, lol). I always enjoy trying their shakes (especially seasonal flavors). Their lemonade is really good! Love love love. We can't wait to go back!
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Schellie H.

Yelp
Shake Shack is my favorite "fast" food restaurant. This location in particular is wonderfully located on the Beltline and has an outdoor patio. Our pup loves visiting here and getting the doggie ice cream and treat. I love the chicken sandwiches and the mushroom sandwich.
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James R.

Yelp
Great burger taste great fries. Cold drinks and fast friendly service. A must go. Tel then your boy Sent you
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Vanessa D.

Yelp
Came here decently late on a Saturday night. Line was long for the food. They serve alcohol, didn't know that! You order at a machine. They didn't have cups for the water (I guess I could have asked for some but at that point I was just grabbing my food to devour it). Tasty as always. It was my first time trying the burger with a bun (as opposed to lettuce wrap). Always get the double meat. Delicious!

Chanelle H.

Yelp
Horrible service the girl taking the order got it wrong again I have never come here and got my order correct unless I order a soda only horrible location !
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Ri S.

Yelp
This location is very clean and efficient with time. I ordered my food on the kiosk and received it in a timely manner fresh and hot. The food is extremely fresh and appropriately hot (flavor wise). I got the hotness burger (pictured) and the hotness chicken sandwich (not pictured unfortunately). Both were VERY good and just as I expected. The lemonade was the perfect drink to match with my burger. Next time I'll try a shake. I will be back. :)
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Gretel Y.

Yelp
I've said it before, and I'll say it again. I would sacri-fries A LOT for a Shake Shack burger and cheese fries! The fam and I were in downtown Atlanta for the day, and so I yelped the closest Shake Shack and ended up at this beltline location. We parked on the street and took the stairs and ramp down to SS. It's located next to a cycling studio, which at the time was playing really loud music and you could hear it through the SS walls. The space is big and they offer outside seating in their nice, large covered patio. We were greeted upon entering and placed our orders using their tablets. It was very easy to use and we were finished within minutes. You also have the option of ordering at the counter. I ordered the following: ShackBurger $5.69 Cheese fries $3.99 Black Sesame shake The one thing I love the most about SS is their consistency! I've never had a bad experience at any SS locations and the food is always on point. Of course I devoured the burger and fries and sipped my shake throughout the meal and took it to go as well. I'm not a big fan of black sesame flavor, but since it was their new flavor at the time I decided to give it a try. Shake consistency was great as always, and the flavor was good. Not overwhelming at all, but I will stick to my favorite salted caramel flavor. The fam enjoyed their burgers and fries as well. I docked away one star because one of our items took a while even though the rest of our orders were ready. My son had to keep going up to the register to check on it.
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Lizzy L.

Yelp
Worst burger i ever paid $8 something for. Weird flavor greasy bun, very small meat and a odd salty tast the last two bites. Uck! Chocolate shake was great though after requesting that they fill it all the way up not just 2/3 the way. Young staff fighting the the back with weird tasting food is all too cringey for me most likely will take my $15 else where next time.
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Daniel B.

Yelp
Yum. Shake Shack has brought their yummy burgers, hot dogs, French fries, frozen custard, and milkshakes to the Atlanta BeltLine. You can find this restaurant on the Eastside Trail between Edgewood and DeKalb Avenues, just south (within short walking distance) of Krog Street Market and StudioPlex Alley. Shake Shack is located on the ground level of the luxury apartment building Edge OTB. Free parking is located inside the Edge OTB garage. Enter via DeKalb Ave. This is Shake Shack's fourth Atlanta area location and it opened in April 2019. Shake Shack calls this their Old Fourth Ward location, but I think it's technically in Inman Park. It's actually right on the border of the two neighborhoods. I've been to the Shake Shack in Buckhead (Georgia's first Shake Shack) and I enjoyed my experience at this Shake Shack more. For starters, this location is more spacious and laid back. Though not a big deal, parking is closer and more convenient. They have a sizable covered patio with plenty of ceiling fans and games like ping-pong and Jenga. The build-out is modern, featuring tall windows, sleek light fixtures, and several TVs. And it's neat that it sits directly on the BeltLine. I'm a fan. You walk up and place your order at one of six tablets. The displays were bright, crisp, and responsive. The touchscreen menu was intuitive and easy to navigate. As first-timers, we had no problems placing our orders. There were friendly Shake Shack employees in the vicinity in case anyone needed help. You can see into the kitchen through the wide pick-up counter/window. Staff behind the counter were welcoming customers as they made their way in. Whether dining in or taking out, you'll be notified by text message (you have to submit your phone number during the checkout process) when your order has been received and when your order is ready for pick-up. The staff will also shout-out your name when your order is ready. Along with card, the ordering kiosks accept Apple, Google, and Samsung Pay. You can also order online and pick up in store. During our visit, burgers ranged in price from $4.89 for a single-patty burger to $10.49 for the Shack Stack (more on this outstanding burger below). They also sold chicken sandwiches ($6.89), chicken nuggets ("bites"), "flat-top" dogs (chicken or beef, split longways; $3.59-4.99), crinkle-cut fries ($2.99-4.89), concretes (frozen custard blended with mix-ins, $4.89 single or $6.99 double), shakes ($5.29), and more. They don't serve alcohol, but they do serve drinks like root beer, flavored lemonade, and organic tea and apple juice. The two of us ordered: * ShackBurger (single, $5.69) - cheeseburger with lettuce, tomato, and ShackSauce * Shack Stack ($10.49) - cheeseburger topped with fried portobello mushrooms filled with muenster and cheddar cheeses, with lettuce, tomato, and ShackSauce * Bacon cheese fries ($4.89) * Pie Oh My Concrete (single, $4.89) - vanilla frozen custard blended with pieces of H&F Bread Co. pecan pie This was a tasty meal that really hit the spot for both of us (though obviously unhealthy). If you're craving this kind of food, Shake Shack certainly delivers. I've had the ShackBurger on more than one occasion and there's nothing wrong with it. It's a solid cheeseburger. All of Shake Shack's burgers are cooked to medium temperature and served on Martin's brand potato rolls. The ShackBurgers I've tried have been consistent between locations with good flavor and fresh ingredients. For a simple and reliable burger, these suffice. Shake Shack's Shack Stack is where it's at. The burger was heavy, but incredibly delicious. It was messy to eat with all the melted cheeses oozing out once I broke through the crisp-fried portobello batter. The Shack Stack may sound and/or look gimmicky to some, but it works. The flavors and textures all meld together nicely. It's an amazing burger and probably in my top five in Atlanta behind Holeman & Finch, Fred's Meat & Bread, and Farm Burger. The bacon cheese fries were good, but not something I was crazy about. My fiancee liked them more than me. I prefer my fries simpler and would have been just as satisfied with plain fries and ketchup. If you want to all out though, the bacon cheese fries are worth getting. They give you a good amount of crispy bacon (torn into small pieces) and melted cheese. The fries come with a wooden fork to help you eat. The Pie Oh My concrete was fantastic. Five percent of the sales of this particular concrete go to the nearby Giving Kitchen, a local non-profit that provides emergency assistance to food service workers. I think it's great Shake Shack incorporated local H&F Bread Co's pecan pie into this concrete. It tastes as good as it sounds. The frozen custard was dense, smooth, and creamy and the chunks of pecan pie were substantial. I couldn't get enough of that hard, buttery crust and luscious pie filling. The staff was nice and service was quick. A fun and welcome addition to the Eastside Trail.
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Hannah W.

Yelp
My friend and I came on opening day to try the new Shake Shack by the Eastside Trail extension of the Beltline. I had never had Shake Shack so was looking forward to trying it. The restaurant is located right by the bull sculpture. To order, there's a ordering kiosk right behind the menu wall. Once you place your order, you'll be asked to put in your cell phone number to get alerted when the order is ready. I got the Shack Stack and fries, recommended by my friend who has had Shake Shack in NY. The total came out to be around $14, a little pricey for just burgers and fries. My favorite part was the fried portabella mushroom that was filled with cheese. It's a messy meal (and be careful with the hot cheese oozing out), but it paired well with the cheeseburger. There's a nice outdoor seating area with jenga and a ping pong table.
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Dorothy B.

Yelp
I attended the grand opening family and friends day and it was a great experience. I was greeted by warm and friendly staff and everyone was excited to be a new restaurant servers were ready to help me pick choices from the kiosk which made ordering a breeze. I was introduced to Shake shack years ago when I was in Washington DC but I had never been in Atlanta but after this day I sure will be back very soon because the food was amazing. I got a chicken burger, a portobello mushroom burger, bacon cheesy fries, and a shake to split with a friend. The pickles on the chicken burger were thick and the fries were crispy crunchy and amazing just how I like it. I don't want to start a war but their version of the chicken sandwich is way better than Chick Fil A. Yea I said it! Lol I ordered some of their famous sauce on the side to dip my fries into because it tastes that good. The milkshake was really creamy and thick and perfect for a hot summer day it's the best shake from a fast food restaurant hands-down. I can't wait to come back and have more of this clutch food. right on the beltline after some cardio it's a perfect location.
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Sherryl G.

Yelp
Love shake shack. For some reason this location doesn't always do their job right. I order on Uber eats a lot and this is the closest shake shack to my house. Every order, there's always something missing. How hard is it really To double check each order? Especially those that are for delivery and ensure that the guest receives everything they ordered. We don't have the luxury of going back and asking for the missing items. It isn't a difficult job to just double check. Y'all wonder why fast food workers don't get paid much??? This is why!!! It's very frustrating.
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Jessica P.

Yelp
I am always disappointed with the quality of my food and the lack of value, yet I forget and once/year return. The Hot Ones Chicken sandwich was small, which would have been fine, but not for that price! It tasted ok, but I didn't see or taste any hot sauce. There was some kind of mayonnaise dressing on it. I can't believe I paid $14 for that and a drink. I got half iced tea (isn't it supposed to be Unsweetened tea??) and half lemonade because usually lemonade is too sweet for me, but the whole thing was so sweet I had to dilute it with half water! I would like a refund - it was just so bad. Who can stomach a drink that sweet?
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Savanna R.

Yelp
So I tried the chicken nugget thingys a couple years ago and totally wrote off Shake Shack. I decided to give it another try about 3 weeks ago and I'm glad I did!! The burger is DEFINITELY the way to go!! I got a bacon cheese burger and it was perfect!! I wish the truffle fries were staying forever because they are the bomb.com!! I also have to get a creamsicle float every time because why not? I usually order on the app and go pick it up. Quick and fast.
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Roland S.

Yelp
Has the shack stack and the shroom burger. The burgers were not warm due to the distance and time it took to get to me but I still loved what I ate. The mushrooms in both burgers were so crunchy. The cheese was still soft and the texture of the burger was perfect. Both burgers get a 10/10 from me and my daughter. Love Shake shack. Keep up the great work.
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Chris K.

Yelp
while the food may be good, the service was shockingly bad, in part because they got the order of my Trans nephew wrong about three different times. when i read reviews like this i am often shaking my head at the writer BUT now I'm the author and it's true they did this.
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Nakema G.

Yelp
This Shake Shack location is conveniently located on the belt line & will probably attract a lot of pedestrians during the warmer months. I stopped in for lunch since I was working in the area. It was definitely an interesting set up to place my order at the kiosk immediately to your left upon walking in. The kiosk only accepts card payments. After you get your # someone from the front desk will call your name when your order is ready. You then exchange your ticket for your food. I ordered the shroom burger which is a fried portabella mushroom stuffed with cheese. The burger & fries were good, but definitely not worth $12.
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Michael B.

Yelp
Not even close to worth it. It's a burger and shakes. We waited for :40 for ONE SHAKE! The worse part is they didn't care less. And the shake, it's fine but nothin special. Hard pass.

E W.

Yelp
Not really understanding the hype. The burger was ok for a fast food restaurant but then the price is not really fast food. The fries are fine. Nothing really exceptional. I'll take In-n-out any day over Shake Shack.

Mitchell J.

Yelp
You place your own order and then you pick it up when it's ready, it's a fast food place, and the self order kiosk defaults to a 10 percent tip. I think it's ridiculous they just assume you want to leave a 10 percent tip when there is no service involved
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Katlyn V.

Yelp
This was my first time at a Shake Shack and I enjoyed it! I'm not sure about the parking situation closer to it, but my friends and I parked at Ponce City Market and followed the Beltline right to it. I had a single ShackBurger which was pretty good. The crust on the burger patty was great. It is pretty small though so I would not recommend getting it without fries or some other side. The cheese sauce on the fries was good, not too salty but rich. Only problem is that it will get firmer as it cools down so you gotta eat it fast. The outside area for it was pretty fun with a ping pong table and large Jenga. It was also pet friendly. Overall, a good burger chain although I'm not sure if it would be my first choice for a burger. I would stop by if it was in the area though.
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Katherine A.

Yelp
Shake Shack is a pretty popular burger place that I believe started in New York. I've tried the buckhead and perimeter locations here in Atlanta. I really like the new beltline location. They have 2 ways of ordering in store. You can either walk up to a screen and start your order and complete it on your own, or you can walk up to the registers directly to the right of this self serve area and talk to an employee. I usually order the classic shack burger and bacon cheese fries. It's definitely a good treat if you've been biking or walking on the beltline for a while and become hungry. I ordered through doordash from this location before, and although the driver made my order an hour late, I cant really blame the restaurant for this. The food was still good but sadly it was cold. Oh yeah, they also have a ping pong table outside and a huge jenga set up. I enjoyed playing ping pong but it was a windy day so it was a little difficult.
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Christy C.

Yelp
I ordered the chicken shack and cheese fries. It was okay. Standard shake shack taste. I'm spoiled with other local burger restaurants so this is just OKAY to me. I also had the blackberry lemonade mixed with tea and it had no sugar. Maybe I'll try another day and it'll taste better.
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Shira L.

Yelp
Impressed with the service here. Shake Shack sets itself a rung above fast food and I feel that it must be that much harder to meet customer expectations. Yet all shake shack staff interactions I've ever had have been above and beyond. Two examples of me being a crappy customer and being treated extremely well: 1. When I picked up my tray, I asked where my strawberry rhubarb shake was that I thought I'd ordered for my kid on the kiosk. Staff said it wasn't on the ticket, but he would go check to see if there was a mistake; I said no worries we'll order it later if she's still hungry. He made it for free and brought it all the way out to our table! 2. On a separate trip, I ordered just a lemonade so I didn't feel like waiting for the large mob of customers in front of me and went to ask the counter about it before I got the text officially telling me it was ready, and she snuck back and got it for me. So, thanks to the Shake Shack staff for customer service akin to frigging Disney World. Minus one star to the entire establishment because there are literally no vegan options. Their vegetarian option is / was delicious when I ate dairy... but literally nothing? It's 2021, have SOMETHING "plant based"!
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Tyler L.

Yelp
Weekday lunches as a whole are fast paced in Atlanta. I would encourage the team at Shake Shack to adopt this weekday lunch rush mentality. Parking at this location is only validated for 30 minutes. With 29 minutes remaining the cashier assistant at Shake Shack wasn't too confident our food would be ready in time to eat lunch and beat the timer. She was really pleasant & cheerful but replied "You have a few orders a head of you". While the restaurant was virtually empty, it took almost twenty minutes to receive two burgers/two fries. Delicious food, but don't go here during work if you only have thirty minutes. Otherwise parking is $5.00.
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Sean H.

Yelp
Sometimes the food's just too good and you can't take full notes or pics, so... IT'S MINI REVIEW TIME!!! First time at this location. The staff is a bit unprofessional but super nice and the food is awesome! Shack Stack with Applewood Bacon and Cherry Peppers. I shall return.
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Tamika H.

Yelp
Each time I order and pick up from this location my food is hot and ready at the specified time. The food is as expected and the flavor I'm craving is always satisfied. Staff is efficient and not overly friendly, but as long as I'm not ignored and food is ready, I'm good. I never stay for a dine-in, so as long as my food is ready, hot, and packaged well for transit it's great for me.
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Tyler H.

Yelp
This is my first time to Shake shack in Atlanta and I have to say it was pretty good! It's nothing like steak 'n Shake 10 times better. The bread is very soft and tasty while the burger is very juicy. This is definitely my second favorite then in and out. The service was pretty fast I got my burger in less than five minutes. I definitely will be going back again. It is kind of expensive ,but I guess you have to pay for quality. My wife got one burger and a shake $14 (wow).
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Amy O.

Yelp
I am now on the East Coast/down South therefore you have to have Shake Shack! Shake Shack never disappoints and is always a reliable great burger! I don't know if it is a good thing a Shake Shack is so close to me now but I will definitely be here frequently!
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Hena A.

Yelp
Ordered via the app for a timed pick up and they were ON IT! It was evident they were super swamped with ordered but the staff remained attentive and got us our food quick fast. Located on the Dekalb ave edge of the beltline, there isn't parking super close to the restaurant but it's a fun stop on your afternoon or evening stroll. They have a solid outdoor seating area which is super nice during this COVID season. Also - the burger I got was SOOO good!!!
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Asma A.

Yelp
I enjoy the burgers here's. They have a great selection and offer a great variety. Simple, easy and straightforward. Great place to go for a quick takeout meal!
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Katherine G.

Yelp
When I lived in Buckhead, I frequented the Shake Shack there. Now that I live in Cabbagetown, I'm so happy there is one even closer to me. It just never disappoints. Actually, I take that back, they removed their Shackago dog from the menu nationwide and I was VERY disappointed by that. BUT, their burgers are equally as amazing and honestly probably my #1 chain restaurant burger. I'm also obsessed with their fries and shakes. Glad I got the Amex gold so I can get $10 back every month from Shake Shack! They'll be seeing me a lot more now.
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Olivia O.

Yelp
Is there an embargo on lettuce?!!? I normally enjoy this but the last two times we've been they've given us these weird, pathetic, soggy lettuces. Please bring back the lettuce Shake Shack is known for. Thanks.
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Eric D.

Yelp
I ordered via the app for a timed pickup at 7:15p and drove down for the first time. There are no clear instructions where to park so I pulled into a 30 minute spot in the Edge parking lot. Walked in and checked the pickup counter at 7:15 with nothing to be found. 5 minutes later my name was called out. I never got a text. The server handed me a bag and off I went. I got ready to exit the garage and was charged $5!!! With a line of cars behind me I could not go back to check for a validation. While the food was hot and good the service and not asking whether I needed parking validation or clear instructions on the app was extremely disappointing. I'll stick to other locations.

Ashley L.

Yelp
Horrible service. Old food, photo speaks for itself. Wasn't offered a replacement. Classic Shack Burger