Shake Shack

OK, if you’re lowball rating an airport Shake Shack… news flash: it’s an airport freshly made sorta fast food burger place. You’re gonna have to wait a little. It’s fresh. Burger was good, fries were fries. It was all hot and fresh. Bun was soft but grilled crisp. What more do you want? You all probably ordered the hot dog or chicken sandwiches. Go home. It’s a grilled burger and fries. Not filet mignon.

Shake shack is located near concourse A just after TSA security with a few other food options sharing the same dining area. This was convenient as you csn order before you have the option to head down to your particular gate, and there are electrical outlets so you can charge your device while eating. Shake shack staff were very pleasant and the operation appeared to be clean and staffed sufficiently to ensure quick food preparation, which was exactly what I experienced. Hamburger was fairly small but tasty so I can recommend that, however I was surprised that cheese fries simply came with a side of pasty cheese sauce. Not exactly what I was expecting, won't do that again... make sure you use the name 'Kip' or 'LaFawnduh" when you order, moay staff can't help but crack up laughing - but one guy will not be broken and yells out the order name with a straight face each time. Absolutely Epic.

Ordered the Shack Burger (loved the shack sauce), the Chicken Shack and Fries! The food was either really really good or I was really hungry! Either way we enjoyed the food. The service was amazing! Eric took our order and he was very friendly with each and every customer! The line was super long but the wait time wasn’t! The prices weren’t even high which is rare in airports! Bravo Shake Shack!!

She was trying to charge me extra for the water that I didnt get from there! and when i told her its my water she didn’t care to apologize or anything instead that just ignorant and on the phone texting all the whole time while talking to customers. It would be nice if you put someone seem to care the job and customer need at the front. Also shroom very hard over cook i can tell the oil was old. Ps. I was there around 7.35-8am 9/17

If you order a cheeseburger it comes literally with nothing else. No lettuce no sauce no nothing. You pay 1.99 excl tax for each addition eg avo or bacon. Staff is friendly but very very slow. Atmosphere is similar to other food court airport places.

We ordered two smoke shack burgers. They’re a little small so if you’re really hungry get the double. Fries were nice and warm and fresh. The cheese fries comes with cheese in the side the cheese is mediocre. The cookies and cream shake was good but I’ve had better. Overall pretty good for a quick bite in the airport.

The Shake Shack at Salt Lake City International Airport delivers exactly what you’d expect from the brand—delicious, consistently good food and friendly service. The burgers are fresh, the crinkle-cut fries are perfectly crisp, and the shakes hit the spot every time. The staff is welcoming and efficient, even during busy hours, which adds to a pleasant dining experience for travelers passing through. That said, the speed of service could use some improvement. Given that most customers are on a tight schedule with flights to catch, a quicker turnaround time would go a long way. While the quality of the food makes it worth the wait, a more streamlined process during peak travel times would make this location even better.

This place is shady. Their prices are extremely high which is expected in an airport. My problem lies with them pricing their grab and go items incorrectly and charging double their listed prices for water. I grabbed a water bottle that stated the price was $3.29 and they charged me $5.99 when I looked at the receipt. They made no attempt to fix it when I pointed it out and virtually ignored me to go to the next customer.