Shake Shack Somerset

The food is superb, but the prices are not, and they even don't offer any combos to any burger or chicken sandwich meal, which is sad... Other than that, it's great! This is my 1st time trying Shake Shack. I won't be dining here often, though.

Whether eating at their more traditional location close to hwy 75 or this mall location I find the burgers great. In the upper tier fast food chain (5 Guys, Culvers, In-N-Out, etc.) I find this to be the tops. They may not be the healthiest, but they sure are tasty. I'm not sure what they do. I've never had a bad experience with quality or service. The beef has a distinct freshly grilled taste, fries seem to be cooked in butter (not sure about that, but it taste like it), and the shakes have a very authentic, thick ice cream texture. The burgers tend to be on the smaller side and pricier too. I guess you get what you pay for. More gourmet options certainly exist at other places, but for this category it's certainly a part of the royal family.

Excellent experience all around! This is the first time I’ve ordered the veggie burger, and it is FANTASTIC! Our strawberry shake was so good! French fries are perfectly crinkle cut and taste just like potatoes! We got our food quickly, but most importantly, you can taste the quality ingredients! Today’s visit changed up vegetarian options for me and made me a regular customer!!

Pros are that the food is good and service was efficient. We each had a burger and fries with a drink and shake. Everything was correct, hot and ready to eat. I ordered a seasonal shake, maple snickerdoodle - very tasty! Cons are that the mall can get super busy, which obviously means long lines and limited seating in the food court. Although I’ve only been here once, I read a few reviews complaining about the quality, but I thought it was a typical shake shack experience.

We came to Michigan from Canada to visit family, and took the opportunity to try Shake Shack. It was delicious! I had the veggie burger with fries onions and cheese and it was delicious. My mom had a burger and we both enjoyed some fries. The staff were friendly and while it may take a little longer than other fast food, it was worth the wait. It was a yummy treat and I would definitely go back!

First time trying Shake Shack! I liked they offer a self ordering portal! I ordered a double cheeseburger with the crinkle cut fries and a lemonade. Food took a while but they were busy! When our food arrived mine came without the tomato. I didn’t complain because I was hungry and didn’t want to deal with the line again. The fries were so good! So crispy and enough salt! And the burger was great! I didn’t see the option to add mustard, so with mustard and my tomato, it would’ve been 5 out for f 5! Lemonade was good too, not my favorite because I like the fair tasting lemonade and this was a little more commercial tasting. Overall would love to try it again! I

Ok I’ve been to other shake shack locations and they are all better then this one which is disappointing since there’s one a mile away. The food usually taste good but it’s always something, this time it was cold and fell completely apart after 2 bites. I also waited without being asked my name or anything and finally I asked about my order and it was sitting in the counter for who knows how long. I’ll never go back it’s a waste of time and money

Good way to waste 20 minutes. For some reason they had 2 people training one person at the cash register?! The meat was greasier than usual, but the fries were solid. The only reason this was a 2 star is because the Kiwi refresher was good. And no apology for the wait, which was odd because a 4 year old could see it took over a minute per transaction?