Edmond G B.
Yelp
July 24, 2022
Went to SHAKER tonight. I've been in the city on vacation with my parents, since they had never seen Quebec before and I thought they'd love the city. We split up for dinner, since they were tired, and I wanted to explore. Unfortunately, I found my way into SHAKER, thinking that a burger & fries would make a decent dinner.
Once I was seated, I waited a _very_ long time for service and when my server, Rebeka, arrived, she was useless. She took my drink order and then disappeared. I waited almost 15 minutes before I gave up and caught the attention of the manager, who was passing by my table.
He ended up taking my order and getting my drink.
For the record, I ordered a BOSS Burger and an order of onion rings. The burger was overcooked, small, and completely underwhelming. So much so that I would never, ever patronize the restaurant again. It was that bad.
With taxes, the bill came to $26.07 (canadian) ($20.07 USD). In the states, I would have paid, probably, $12.95 to $15.95 for the same thing. Either way, IT WAS NOT WORTH IT and I encourage people to avoid this restaurant like the plague.
Worse... When I complained to the manager and told him, to his face, that the food and the service wasn't worth what they were charging, and that I was completely underwhelmed, he disregarded me and walked off. He needs to be fired.