Lauren R.
Yelp
The food was pretty good, but the service was honestly terrible.
They're located directly across from the children's museum, so yesterday after the kids played, we headed over for lunch. We arrived as soon as they opened- 3 adults, 3 kids. I don't even know our waitresses name because she never offered it (young, blonde hair, cropped tank), but from the moment we sat down, it was a total s*** show. We ordered the toddlers' food asap and it came out pretty quickly, but after that, our waitress was no where to be found. I asked 3 times for an additional plate to separate my toddlers food. Finally, my friend asked a food runner for one and it came immediately. We were one of 3 tables she was serving at the time and were completely ignored for over 25 min. She was extremely pushy with alcoholic drink orders, and seemed super annoyed that we only got 2. Once our orders were in, she disappeared again. The kicker? A 10 top of kids and adults was seated in her section AFTER we placed our food orders and she doted on them like no tomorrow. They ordered drinks, received them, ordered food, ate it, and got their checks before we even got our food. Her excuse? "I apologize, the kitchen is really backed up"- but it wasn't backed up for the 10 people that sat down after we had ordered food?
I've been a server. I know what it's like. I try to have grace and extra patience every time I go out. She simply forgot to put in our orders multiple times or intentionally ignored us to focus on a table she assumed would garner a larger tip. When our food arrived, we asked for boxes immediately as we had been there for for 2 hrs at that point. A manager actually brought our food out as our server watched from beside the bar. No apologies or comps were offered at all. I'm very hesitant to return.