Silverspot Cinema

Movie theater · Chapel Hill

Silverspot Cinema

Movie theater · Chapel Hill

2

201 S Estes Dr #100, Chapel Hill, NC 27514

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Silverspot Cinema by null
Silverspot Cinema by @TheInfatuation
Silverspot Cinema by null
Silverspot Cinema by null
Silverspot Cinema by null
Silverspot Cinema by null
Silverspot Cinema by null
Silverspot Cinema by null
Silverspot Cinema by null
Silverspot Cinema by null
Silverspot Cinema by null
Silverspot Cinema by null
Silverspot Cinema by null
Silverspot Cinema by null
Silverspot Cinema by null
Silverspot Cinema by null
Silverspot Cinema by null
Silverspot Cinema by null
Silverspot Cinema by null
Silverspot Cinema by null
Silverspot Cinema by null
Silverspot Cinema by null
Silverspot Cinema by null
Silverspot Cinema by null
Silverspot Cinema by null
Silverspot Cinema by null
Silverspot Cinema by null
Silverspot Cinema by null
Silverspot Cinema by null
Silverspot Cinema by null
Silverspot Cinema by null
Silverspot Cinema by null
Silverspot Cinema by null
Silverspot Cinema by null
Silverspot Cinema by null
Silverspot Cinema by null
Silverspot Cinema by null
Silverspot Cinema by null
Silverspot Cinema by null
Silverspot Cinema by null
Silverspot Cinema by null
Silverspot Cinema by null
Silverspot Cinema by null
Silverspot Cinema by null
Silverspot Cinema by null

Highlights

Nestled at the Battery, Silverspot Cinema offers a sleek movie-viewing experience with a full bar and restaurant, perfect for enjoying bites and sips before the show.  

Featured in The Infatuation
Featured in Eater

201 S Estes Dr #100, Chapel Hill, NC 27514 Get directions

silverspot.net
@silverspotcinema

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201 S Estes Dr #100, Chapel Hill, NC 27514 Get directions

+1 919 357 9887
silverspot.net
@silverspotcinema
𝕏
@silverspotfilms

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Jul 13, 2025

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@infatuation

"There’s no shortage of “eatertainment” venues in . With a hard-to-miss presence at the Battery entrance, the Silverspot Cinema will catch your attention. If a mediocre meal, slightly better than average cocktails, and a movie is your goal, then go for it. While the general offerings–from the appetizers to the desserts—aren’t meant to impress, select entree dishes like the burger and miso-glazed salmon with fried sushi rice patties are the best things out of the kitchen. Think of it as food to tide you over until the credits roll, and you get to hit The Battery for far better palate-pleasing adventures. The true stars of the show here are all on the big screen.  " - Nina Reeder

Silverspot Cinema at The Battery Atlanta Review - The Battery - Atlanta - The Infatuation
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@eater

"Located inside Silverspot, S Bar will be showing the World Series all week on its TVs and on a LED video wall. Expect food and drinks specials here, too, including half-off bar snacks and $8 cocktails." - Beth McKibben

Food and Drinks Specials and Where to Watch the Braves in the World Series in Atlanta - Eater Atlanta
View Postcard for Silverspot Cinema

A Pritchard

Google
Really nice plush seats. I took a star off because the seats do not recline. I like the food choices - I had chicken wings and my son had chicken tenders. They bring the food to you! It is an upscale movie experience. I will go back.

M Champ

Google
My first time and will definitely be back. We sat in one of the smaller theaters. Very comfortable and all seats are great. Hadn't been to a theater in probably 6 years. Popcorn 🍿 was good too!

Brittany Bilohlavek

Google
Our favorite place to watch a movie at! Love the clean venue and bathroom, comfy seating, and food/drink options!

S. Williams (Dae)

Google
Theater was hot like the a/c was not on at all. The online ordering system did not work, so we had to get up in the middle of the movie to get food. There is no button to ask for service and the seats don't recline. There are way better dine in theaters, skip this one.

Sebastian Alvarez

Google
Awful movie theater. It takes a lot for me to walk out in the middle of a movie, and so far in my whole life, I didn't walk out of many movies. When I did, it was because the movie itself was below terrible. This one wasn't bad at all, but this theater, if it has A/C, you can't feel it at all inside the theaters. I'm not even talking about a 100º day, it was a mild 75º or so, and it was unbearable. It was probably 80-85º in there all the time. I even went out, found a theater employee and asked her very politely if she could ask the manager to turn on the air, and I kept waiting for an hour sweating and getting a headache, until I left. I couldn't even feel the slightest air movement in that room. Sound quality also sucks, the EQ curve is like an inverted V, there are barely any high frequencies, and the 12" subwoofer in my home theater produces a lot more bass than whatever they have there. When you're watching a movie that is basically a concert with a bit of dialog, and the concert part is obviously loud, an EQ curve like that is the worst possible thing. It sounds muffled and lifeless. Picture quality is not the worst I've seen, but still very dark, even for a room with no lights on like a movie theater.

Anna Schmitz

Google
It was alright. The women's bathroom smelled like ammonia and cleaner mixed together. Like that hot, damp port-o-potty smell. The food is VERY expensive for VERY small portions. It's microwave food, we get it. Just gave a fancier vibe online and didn't live up to the hype. I only visited to see Pride and Prejudice. I wouldn't make it my normal theater.

Marcela Llanos-Gary

Google
If you're from up North it's kind of like movie tavern for two people to see a movie it's about 30 to 40 bucks food about 80 to 90 bucks symphony Wentworth doing a dinner and snack situation pretzels weren't like regular movie pretzels salt didn't stick to the pretzels wasn't the regular cheese for the pretzels it was disgusting butter popcorn didn't have any salt a large drink is damn near $10 does small drink if you absolutely have to get food get a meal that's a combo from other the kids menu or the adult menu hands down one time only the movie was good staff was nice and helpful but I don't even spend that kind of money at movie tavern in total that trip cost me well over 200 bucks i I'm being nice and very generous and when I say they get a four

Stephanie Jacobson

Google
Worth the higher prices ! Very nice bar and restaurant. The food and drinks were great. You can have food brought to your movie theatre seat ( similar to Marcus Palace Cinema in WI). I only wish the movie theatre seats reclined! Other than that, they were comfortable.

Chrissy A.

Yelp
Silverspot Cinema offers a charming movie-going experience with its small and intimate theaters. We visited on a Wednesday night and were pleasantly surprised by the great prices--less than $8 per person, which is a fantastic deal. The cozy theater setup makes for an enjoyable and personal viewing experience, although we did find ourselves wishing that the seats reclined for added comfort. Additionally, the seats and tables could benefit from more thorough cleaning. We didn't order the food this time, and the prices looked a bit high, but the overall ambiance and affordability make Silverspot Cinema a cool little spot that we're sure to visit again. If you're looking for an affordable and intimate movie night, Silverspot Cinema is definitely worth checking out.

Matt L.

Yelp
We are very disappointed by our recent interaction... or lack there of, with SilverSpot. Last minute we were unable to attend the showing we bought tickets for. Everything on the site communicated the ability to pursue an exchange. I have called SilverSpot multiple times, submitted multiple contact forms, and sent emails to different emails that have bounced me around and received no response. We would love to go to SilverSpot, but as we have not gotten our tickets or money back, we will likely not attempt to go again.

Thomas S.

Yelp
Arrived on time excited to see my film, tickets purchased online. Subjected to 30 minutes of trailers and advertisements before the movie even started. Ate some of the overly salty food I'd ordered, none of the condiments I asked for arrived. After about 25 minutes of the movie my ears were ringing from an overly harsh extremely loud theater. I walked to the lobby and requested the manager, I asked for a refund saying my ears were hurting from the volume. He wandered off, after waiting five minutes, he never returned! The excessive sound and incompetence of the manager ruined the film and my whole evening. Movie theaters are already struggling and this place fumbled again. Now I'll never return!

Nichole Q.

Yelp
I came out yesterday to enjoy wicked with my niece Zoelle and we were very very disappointed. We ordered an extra large popcorn to share and when we received the order we got an extra large bucket of miso soup! We HATE miso soup. I asked for them to fix my order and they refused! They claimed it's what I asked for but it is most certainly not what I asked for, I didn't even know they had miso soup! Why would they? The movie was fantabulous and my niece adored it as did I (Lea Michele was truly spectacular in this film), but the pungent fumes of miso soup wafting through the theater ruined our experience and gave Zoelle nightmares.

Jenny D.

Yelp
I came on a day that was the cheaper tickets in order to save some money and obviously the concessions were expensive. Unfortunately when we were trying to buy concessions, only one guy was working hard and the others were just standing around re-organizing Candy instead of opening a second register. I can't remember the name that helped us, but he hooked us up with a ton of butter for a popcorn, he was a taller dude and was really nice. I also really don't like that people are allowed to have food delivered to them in their seats, considering the employee has to block the view of the screen to walk to them. I probably won't come back to the theater and prefer another. The seats are pretty comfortable though, lots of space.

Joy R.

Yelp
This is an expansive cinema tucked behind 15- 501 Durham NC offering several movie choices. I went to see Xinga Turtle with family but was overcome by blistering heat to get inside.I must say the staff & manager were exceptionally kind & caring.The young lady bought a ginger ale to me & the the guy -the manager was so kind. I know I frightened them As well as my family. The young lady was going to try to wheel chair. This is exceptional customer service.From what I saw- this is a pristine cinema well thought of and planned but it's a lot of walking - I look forward to coming again when the weather is cooler.

Victoria N.

Yelp
Typically I would experience 1 or 2 minor mishaps at movie theatres, but today's experience was terrible. For the matinee, tickets were steep. The seats and tables were dirty. You see a lot of signs about ordering through the app. And due to the long lines, we thought we try it. Our orders took forever, so I thought I messed up and ordered at a different location. Our cocktails didn't arrive until like 45 minutes into the movie. And for popcorn, it never came. So, my boyfriend went outside and got a hold of someone. They don't have a way to communicate with the staff when things go wrong, which they must look at. Since it interrupts the movie experience.

Langston H.

Yelp
This Newly Renovated Luxury Style Movie Theater & Lounge Has Several Different Features That It Offers. As You First Walk Inside The Venue; To Your Left, They Have A Full Service & Open Bar / Lounge For You to Hang Out Prior or After Your Viewing. To Your Right, There are Several Kiosks; In Which, You Will Have To Use To Choose Which Movie You Will Be Viewing. Further Ahead, Is The Concession Stand Which Also Allows You to Have The Option to Deliver Food to Your Theater Setting via App. This Venue is For Those Who Have Families; and or, Date Night Setting. Inside the Theater, They Have Reclining Chairs For the Comfort of Your Enjoyment. And Like Any Other Theater The Only Downside is That The Concessions Items Are Overpriced. For More About Me & This Blog, Tap The Link In The Bio. This Content Was Provided By Created Memories LLC Media Company ©.

Kong L.

Yelp
I had a very interesting experience at this movie cinema. It was my first time there, and something rare happened. We were watching the movie when the audio cut off halfway through. Someone had to go tell the movie theatre folks. I had never experienced anything like that at a movie theater before. The electricity didn't die, the sound just stopped completely. I'm not sure what caused it, but it was very frustrating. I don't think I'll be returning to that theater anytime soon.

Matt P.

Yelp
We've been going to Silverspot from time to time since it opened. On the plus side, the screens and sound are very good in all the theaters, and the place, especially the bathrooms, always seem clean and well-maintained. The seats are modern and very comfortable. Prices for tickets are steep but not out of line with most big-chain cinemas. However, over the past year, they've started harassing guests as they enter, demanding to search bags and confiscating water bottles and candy. It looks and feels like a TSA entry point, not a welcoming entrance to the theater. There's even a table now behind the ticket spot where there are tons of confiscated snacks and drinks. It looks ridiculous. While I understand that, officially, they don't want people bringing in outside food and drink, this approach is excessive and insulting. I've been going to movies all my life and never had someone demand to search a bag and do so aggressively, poking around and removing items to look for contraband. If Silverspot doesn't want occasional people bringing in their own drinks and treats, don't charge $5 for a $1 box of candy or $4 for a bottle of water. I recently brought my family of four in to see a film, and with tickets and fees it was nearly $70 to walk to the door. And after that, they hassled my wife for having a seltzer can in her purse? It didn't make us buy a drink from concessions; it just made us less likely to return as customers. What does Silverspot gain with this approach? There are other, better places to see movies in the Triangle where you won't be treated poorly.

Sarah K.

Yelp
Came on a Friday early evening for two adults and bought our tickets online. The entire process is easy, but honestly, no one checked for our tickets. The place seemed poorly kept during a busy night. Our seats still had stains and bits of trash from the previous screening. Ordered a bucket of popcorn and pretzel bites with two sauces. The pretzel bites were sadly not to standard and my order wasn't correct, so I had to walk out during the movie to correct it. Overall, the leather seats could be better cleaned and sanitized for the next screening and the bathrooms were not well kept. It seems they were understaffed but operating at maximum capacity, which backed up the lines and we ended up with a poor experience for a costly price.

Shawn T.

Yelp
Speciality theater like many of the others that are coming into the market. Speciality food and drinks delivered tight to your seat. Pricey as all movie things are. Lines were long to get food. Trash cans aren't big enough and they run over. Parking is too limited for the crowds they have, but a nice venue.

Carol M.

Yelp
Terrible customer service! I have called 4+ times and sent an email to corporate office but have received no response regarding a refund. Very disappointed and will not go to or recommend this theater to anyone

Surika A.

Yelp
This is a great theater that is clean, has comfy chairs, and offers student discount! I do prefer AMC because of my A List pass BUT what keeps me coming here from time to time is the PRETZEL BITES WITH THE BEER CHEESE. Are they overpriced? Yes. But so is everything at the theater. Come for the beer cheese, stay for the movie.

Leslie C.

Yelp
Spent $100 food took an hour and 17 mins. I tried to resolve this through the "Contact Us" link and also filled out a survey. I got no response. My 2 kids & I entered our orders into the SilverSpot app & kept getting an error message at checkout. The movie started at 3:30pm as I walked out to tell a man at the counter. He offered no explanation for the error & asked me to read out my order. He scanned my seat ticket, gave me my CC receipt, & gave me my 3 drinks at 3:35pm. The receipt was not itemized, it only showed my total, which is a problem. How do I know if my order is correct? At 4:30, we still had no food, so I went back to the counter & was offered no explanation other than, "I don't know what happened" & they would redo the order. I asked for my daughters skittles & the lady said she was going to find a manager. I saw her talking to a man in plain clothing who I later saw behind the counter so I'm assuming he was the manager. The lady never returned & manager never talked to me. I have now been standing, waiting for about 10 mins, missing the movie. I eventually found the lady & asked if a manager was going to talk to me & she said go have a seat & we will bring you your food. We finally got our food at 4:52pm. They did not bring my ranch, which comes with chicken tenders, & did not bring my honey mustard, only ketchup. For your records, the movie was Bad Boys: Ride or Die on 6/14/24 at 3:15pm in Chapel Hill, NC, Theater 8, row C seats 6-8. We were charged $52.53 for our tickets & $46.16 plus $2 tip for our food. This is after I used our Reward Credits to bring the total down. I have credit card receipts & the paper they put on the food bag as proof if needed.

Anna P.

Yelp
I ordered my movie ticket online the same day so I could get a seat next to my friend who had already gotten tickets earlier. I like how easy it is to order tix online. When I checked seat availability, there were only a handful that were already taken. I thought it would have been more packed for the opening night of Avatar. The seats are big but don't recline. It got very warm in the room, which is unusual to me since I'm usually freezing in movie theaters. I was literally sweating! I would say wear layers so you can take off layers if it's too hot. I would much prefer it to be on the colder side as I can bring a jacket and bundle up. I ordered popcorn and a cocktail. They just need to scan your ticket if you want food/drinks delivered to your seat. I thought that was a nice perk so you don't have to carry everything. Movie theater popcorn is always good. The raspberry lemon drop was such a cute cocktail but could have used more vodka. We ordered a 2nd round of drinks at 11pm. 45 minutes later, no drinks had come. After waiting for an hour, my friend went to the concessions to check on it but there was literally no one out there. After the movie ended, there was no one out front but we were able to flag down a janitor and ask to speak to a manager. When the manager came downstairs, I asked if there was a cut off for service and he said 30 minutes after the last movie time starts. Our movie started at 10:10pm which means cut off was 10:40pm. It would have been helpful if the employee that had taken our order had mentioned that to us or if they had a sign at the concessions. Also, they should have their system prevent orders from going through on the app/website. The manager mentioned that their system essentially cuts off automatically so they can't see orders coming through. Well if that's the case, the ordering should also be cut off automatically. He also stated that because our movie ran into the next day, he couldn't pull up the order in the system so he had to manually refund my friend from checking her electronic receipt. I also checked the website and in the FAQ section, it actually states service is available through the first hour of the movie. I'm betting this probably happens a lot which is why I'm surprised their system doesn't prevent orders from going through if they stop service at a certain time. So FYI, if you go to the last showing time, make sure you order everything you want before heading to your seat. This would not be my first choice for a movie theater in the triangle.

Kim R.

Yelp
love the movies here but the food is horrible. Too pricey for gas station food although the french fries and burger are decent. The chicken is consistently dry and the mozzarella sticks taste right out of the freezer. Stick with the popcorn.

Madi S.

Yelp
If you come here and don't have Christine make you a raspberry lemon drop you might as well just not even bother coming because she is truly the best bartender and sweetest woman I have encountered in the state since I got back to visit on the 18th of sept. I'm literally late to see Barbie right now because I really felt compelled to let everyone know what a lovely woman is working here. Treat yourself & tip her well. *I have never met this woman in my life and last time I was at this mall I was 16 and working here*

Donald S.

Yelp
First time Very nice folks The facility is nice We drove a little over an hour for a specific movie ( Simon) but the overall experience- we are likely to make trip again.

Jane M.

Yelp
Great theater but website and mobile application don't work for reward members. Trying to redeem birthday reward is impossible.

Aimee H.

Yelp
My friends and I came to watch Frozen 2 when it was released and got the whole theater to ourselves! We naturally each took a whole couch in the front row and had a great time laying down and enjoying the movie

Olivia C.

Yelp
I have enjoyed coming to Silverspot for a long time, but Christine, the bartender, has made my experience so fantastic beyond belief. Even with a rush, she did great and kept everyone happy and laughing while they waited for their drinks. I will be coming back even if it is just to see her! Thank you Christine for one of the best nights ever!!

Victoria C.

Yelp
Why are these theaters so hot? I have now been three times, and each time I was extremely uncomfortable. A friend had to go ask for napkins to clean their chair because it smelled like sweat (so clearly a lot of other people are sweating in there). In my most recent experience, it had to have been over 85 degrees in the theater. Looking around at least 30% of people were fanning themselves. I will not be going back.

Emily B.

Yelp
Rifled through our bag and stole our candy. I've never had that happen at a movie theater before. There was an $8 service fee for buying tickets online. They charged us 6$ for a cup of water. The theater was hot.

Chris K.

Yelp
I used to consider Silverspot Cinema an upscale theater experience, but it is no longer so and I will never go back. I ordered a beer on the app, and it was never delivered to my seat. The lobby is filthy and covered with popcorn and garbage on the floor, on the benches and on the countertops. The bathrooms are gross, and all of the trash cans are overflowing. There is no soap or paper towels in the dispensers in the bathrooms. The seats in the theaters are covered in popcorn. The floors of the theaters are sticky. The movie was out of focus and way too dim. Everything about watching a movie in my own living room is better than this horrible experience was. Goodbye, Silverspot, and farewell.

Sue G.

Yelp
I used to love and rave about this theatre. That is, until July 13, 2023. My husband went to see The Sound of Freedom in theater #9. The room was too warm, uncomfortably so. We didn't know why but wanted to see the movie. I realized that the rest of the place was as cool as should be. This makes me wonder if that 'conspiracy' that I heard about later on was true. That some theaters purposely turned the A/C up or off so that customers would ask for a refund rather than sit through this 'supposedly contraversal' movie. The thought that that could be true just shocked me. Therefore, I wrote to Silverspot. The fact that I never heard back makes me think that there are some political issues with them. I caution future visitors.

Ely R.

Yelp
This place is a sauna. After numerous attempts of asking to put the air conditioner it was so uncomfortable to sit i and watch the movie. Friday March 24 2023I will not be returning to this place.

Craig S.

Yelp
Great movies horrible food!!!! The quality of the kitchen has only deteriorated as this theater has been open. What a shame. How does one make a flatbread that is burnt and soggy at the same time? The bbq sauce tasted strangely of cocktail sauce. The chicken fingers were also burnt. We ordered "easy items" because how could they mess that up we said. Well we found out sadly. I'll still see movies here but I'll eat somewhere else until it improves.

Jorge H.

Yelp
Very well kept theater with some of the most comfortable seats in all of the area. Great options for drinks and food that you can bring into the movie with you.

Ed S.

Yelp
Supremely comfortable, upscale moviegoing experience located inside University Place Mall. While I didn't sample any of the menu, from what I've seen you can do a full lunch or dinner while watching your movie, including drinks. Seating consists of wide, well-padded, and very comfortable seats, each having a fold-down tray -- I honestly felt as comfortable as if I were in my own living room. I also went during the afternoon hours and nearly had the entire theater to myself (you can also reserve your seats at purchase time). Silverspot might be pricier than the average cinema, but the premium is well worth it in my opinion, especially if you only go to the movies once in a while.

Joy A.

Yelp
An overall great experience from ordering tickets to enjoying the oversized chairs and foot rest. Sound was a little loud but everything else was awesome. Highly recommend!

Jennifer H.

Yelp
I have been soooo excited to see The Little Mermaid but my experience at this theater definitely fell short. We got there about 25 minutes early, scanned a bar code to try and order our food while sitting in our theater. We were a party of 4, 3 adults and one child, all in need of dinner. The two of us ordering food had horrible experiences with their website and were unable to order our food and had to go wait out in line and actually missed the start of the movie-I was very much disappointed! The guy that cashed us out was kind enough to waive the cost of one of the sodas we ordered though. While myself and one friend waited in line our third friend was able to place her food order and it was already delivered to her seat in the theatre before we got back there from waiting in line. The website not working was definitely frustrating but we both had different error messages which I found odd. We ordered burgers and it took them a whole hour before they we delivered to us in our movie, and the toppings on my burger were not accurate. I was also bummed that our chairs didn't recline. I expected a much better movie theater and customer service experience. I will rethink returning to this location in the future.

A S.

Yelp
Have not been to Silverspot in quite some time. Went tonight and was quite disappointed at how dirty the theatre was. Tray tables in our theatre were not cleaned as you could see 'grease' marks on them. Additionally, we had to take the elevator down and was surprised at how dirty the carpet was in the elevator. Clearly that needs to be put on someone's To Do List to check on a regular basis. Hope this review is read and cleaning protocols are put into place.

Lauren P.

Yelp
Some friends and I went to Silverspot for the first time since the pandemic and really enjoyed it. They've upgraded the theatre seats and entry way. Now you can purchase tickets with kiosks, see what seats are available, and choose ones away from others if you want. The theatre had really comfortable seating and the popcorn was great. It felt like all the magic of the movies before the pandemic and this theatre wasn't super packed so we felt safe.

Sidney M.

Yelp
Not every movie is a masterpiece, but even The Godfather doesn't seem like a masterpiece when you're in a bad seat, or watching on a laptop. They've designed the theaters at Silverspot to be very comfortable, with big seats, lots of leg room, craft beer, and even dinner from a restaurant. I haven't eaten there($$$), but it looks nice, and my friend says the fish tacos are "an offer you can't refuse"... Tickets ARE expensive, but even if you're only there for the movie it is worth the price of admission. I saw I'm the previews that they show classics like The Godfather I and II every now and then.

Nali C.

Yelp
This is my first visit to this theatre as my family and I just moved here to the state. It was recommended for the experience...not our luck. Wr ordered food from the online option and it was supposed to be delivered to our seat. 50 minutes later, we never received our food!! And we watched as other people received their delivered order. We came to see Super Pets and have a family experience. Now the movie is almost over and this was an awful experience. Our 4 year old watched the whole movie without his food. Not acceptable!

Heather T.

Yelp
We were truly nervous about going to a show here after reading the reviews, but we went on a Saturday night at 8:30 and it was an overall pleasant experience. We ordered our food at our seats with a friendly staff member and it was brought to us during the previews. The food was great, well prepared. The only thing that was a bummer is that we ordered and paid for desserts that they ended up being out of, and they were out of our second and third choices too, so we ended up with the only thing they had left, chocolate cake, but it was good. They did offer to refund us if we would have chosen not to get a different desert. The food really isn't too much pricier than restaurants in the area. The temperature was good, not too hot, cool enough. The chairs don't recline, I wish they did, but they are comfy otherwise. We will go here again, hopefully it'll be another good experience.

Katharine B.

Yelp
This is probably the fanciest movie theater I have been to. There is a bar, restaurant, plush spacious seating and great service. When we arrived, we went to a concierge-like desk and reserved our seats. I thought we may have to crawl over people like in a traditional theater yet there is so much space that you don't have to worry about the seats in the middle section. You then go find your reserved seat and enjoy the movie. There is a fill bar to order drinks and also restaurant. I believe Tuesday there are specials on matinee showings. I will definitely be back and highly recommend when at University mall.

Jerrica V.

Yelp
TLDR: No AC in lobby or theatre. AWFUL EXPERIENCE. Details: Just left Theatre 5 after watching Fantastic Beasts: The Secrets of Dumbledore. It was INSANELY hot the entire time. I didn't mention it before the movie started because I thought the AC would kick on once the lights were off and the movie began. It was so awful my husband was fanning himself and me the entire movie. We paid almost $28 to sweat for 2.5 hours. I will not be returning and will not recommend anyone visit this location. Why would you have your customers in a theatre without AC???????

Chris K.

Yelp
I know everyone's crazy about this new theater and I was hoping to be too, but unfortunately I found the seats very uncomfortable which really was a distraction from really getting into the movie. Yes it's super clean, the employees are very friendly, and the sound is good, but if you're under 5'7" the seats are just not comfortable. I felt like I was sliding down in it constantly so was in a somewhat slouched position much of the time and my back ended up hurting. I much prefer theaters with recliners for comfort. I didn't get anything from the restaurant, but there's a huge variety of snacks at the concession bar. Unfortunately they're so high priced I skipped that too.

Dalia P.

Yelp
This is a nice place but the disregard for the environment is disheartening. All their food comes in single-use non-recyclable plastic and the recyclable bottles end up in the trash because of a lack of clearly labeled, fool-proof recycling bins.

Hannah R.

Yelp
Every time I come here I always have a great experience. The food is always delicious and the movie choices are always fun. Some of the prices for food are a bit extreme but others are worth it!

Natasha M.

Yelp
This place is beautiful!! The ambiance is so much fun, it made me even more excited for the movie. AND when I ordered a kids meal, I thought I was just getting chicken fingers and fries, but guess what?! They gave me a treat with it - a little brownie! Made my day! Comfortable seating, great options of food/drink for a movie.

F S E.

Yelp
once great, now failing. Staff are indifferent. I've been sitting for an hour while they "fix" a projector food arrives late and cold and handed to you from a staff that acts like they wish they were anywhere but there. This place has rapidly turned into a dump.

Lucky 1 3.

Yelp
I still like this theater but it is sweltering in there. One of the perks of going to the movies is relaxing in a nicely cooled, dark spot. Considering how expensive it is there is no excuse for them to be so stingy.

Giselle G.

Yelp
Very disappointed most of the staff seemed not to want to be there. Theater 4 the AC was not functioning. I was sweating and very uncomfortable. Seats don't recline.

Quinn S.

Yelp
I really wish I had read the reviews about the food and customer service issues before choosing to go to this theater. I placed a food order for over $50 + tip right at the start of the movie. 40 minutes in and we haven't received any parts of our order. I figure that they're just running behind because of short-staffing, or that there was a tech issue with my order--annoying, but it happens. I leave the theatre and head to the concessions stand. The lines for the concessions stand are extremely long, but all the people waiting in line are able to get the food that they order. I speak to someone who seems to be a manager. I explain to her my situation, she takes a photo of my order + seat # from my phone and tells me that my order will be there soon. That sounds good to me, so I head back to the theater. Turns out, that was a lie. We're an hour into the movie, then an hour and a half, and then two hours without anything having been delivered. No one else in the theater (save a single couple in the front) received their orders either, as far as I can tell. I assume that the other people were in the same boat as us since I see several other people leave the theater. I decide against trekking to the concessions stand again, and I figure that someone from the theatre will just apologize and tell us how to get our refunds at the end of the movie. Wrong again! The movie ends, and no staff member mentions anything. I head to the bar, find the manager, and ask for my refund. No apology or explanation of any kind was offered. I understand that the staff + managers are probably struggling with crowds and understaffing. I can empathize, and I was more than willing to be patient. But it's pretty messed up that this business took my money, didn't deliver (while also taking money/serving the people in line at concessions), and then didn't offer any explanation or clear directions for refunds. I have yet to see the refund appear on my bank statement, so hopefully I didn't get scammed again. I would not return to this theater again. Alamo Drafthouse in Raleigh operates with basically the same concept but has much better communication with patrons and service.

Melissa G.

Yelp
Yes this place is literally twice as much as the theater just down the street from my house, however, I ended up here because the theater just down the street changed the time of the movie at the last minute. Lame. So my daughter looked up the next closest theater showing The Black Panther (an amazing movie), which was Silverspot. First, you purchase tickets via a screen which was incredibly fast and super easy. You get to choose your seats so no rushing in to get a good seat. Then, you walk in and the smell of leather wafts through the air; while I love animals and will fight for their rights, I unabashedly also love the smell of leather. There are huge, overstuffed leather seats for everyone! These are so comfortable I could watch movies here all day long. They also have a little tray to put your drinks and food on, which is so clever. And clean! This place was literally spotless! The rows are set up so that unless Eric Montross sits in front of you (which actually happened to my daughter once) no one will ever block your view! Guess what else they have? Servers in the theater with a full menu to order from. What? Pure genius. Dinner and a movie all at one place. I realize I sound like a country-visits-city gal who is overwhelmed by all the city lights and glitter. Well, I rarely go to the movies because I can't stand the high cost, the crowds, the tall people who inevitably always sit right in front of my shorter self, and the dirty, uncomfortable seats. So, I was sincerely overwhelmed by this theater and every detail they've thought of and implemented so perfectly. Anyone want to loan me $15 so I can go to this theater again?

Ben W.

Yelp
The quality of this theater has sadly dipped since it opened about six years ago. I've never ordered food here so I can't speak for that element of the establishment--all I can comment on is the presentation of the films themselves. Unfortunately, the management seems to have let their standards go, and the projection has suffered from it. Films are nearly always distractingly out of focus and way too dim. I'm not sure if they're not calibrating their lenses properly, or their bulbs are dying and they just won't replace them, or a combination of the two, but the end product is a very ugly and hard to watch presentation. So blurry and dark. I honestly prefer to watch movies on a TV at home over seeing them this way, which is not something I should be feeling about a movie theater. I'm surprised there aren't more reviews on here mentioning this aspect of the theater (probably the most important aspect!). My plea to management: please, please replace your bulbs and keep a standard of focusing the projection so that we can actually see the movies.