SIXTY Beverly Hills

We have chosen to stay at Sixty Beverly Hills and we were greeted by Joti and the girls who helped our check in go smoothly, they were all so helpful and informative. We have been welcomed with open arms and a friendly smile. Our rooms are beautiful, spacious and clean. Nothing is a problem the staff are all so willing to help us with anything we need. The hotel is in a great location close to everything in Beverly Hills and within walking distance. The pool rooftop is stunning with amazing views. Such a beautiful place to stay for a week of relaxing, eating and shopping.

Absolutely loved my accommodation in Beverly Hills. Located only 3 blocks from Rodeo drive it was easy to walk everywhere I wanted to go but also in a quiet area. ||The service was amazing. Reception always greeted me warming and were happy to help with any of my questions. Door men were attentive and friendly and always offering a bottle of water when you leave for the day||Rooftop pool is beautiful and a great place to enjoy the sunset. Room was comfortable and a good size||If you’re trying to avoid the Beverly prices this is a great choice without sacrificing quality

We stayed here for 6 nights whilst visiting LA for some sightseeing and an awards evening. From the moment we arrived, T Brown made us feel super welcome as we checked in and set the tone for what would be a great week. The room was fantastic and better than we'd expected. Every single member of staff was friendly and couldn't have done anymore to make us comfortable during our stay. I see some reviews have called it pricey. I have to disagree, I think it's great value for the calibre of the place and the staff. Before coming to LA I planned to propose to my girlfriend at one of the many famous landmarks but..... The rooftop pool was such an amazing and relaxing place that during sunset one evening, my girlfriend and I were the only ones there so I used the opportunity to propose to here.

The staff is incredibly wonderful! The check in was so smooth and seamless, we were greeted so warmly and T.Brown Zwadi took care of us so well! He was so helpful and accomodating, especially when we checked in at 1am after a long flight. He had everything ready for us, and provided us with the absolute best service. Would definitely stay here again even just for the service!

We loved staying at the Sixty Hotel! We flew in & were very tight on time. We were in town for one night celebrating a 60th birthday & anniversary. Grace at the front desk went above & beyond to accommodate us from the time we checked in & throughout the stay. It made our day. We were all able to change & get to our events in time with her help. The hotel valet service was exceptional. Loved our room & the roof top for drinks. The breakfast spot in the lobby was so good & convenient before we headed out. We’ll definitely be back!

Everything was very nice and the staff were all personable. Beds were clean and lots of pillows. Has the feeling of old Hollywood in modern way. Resturant hada find colletion of food. You got water at the check-in. The Grove is a taxi ride away. Thank you

The staff was awesome, especially Natalie, who made us feel welcomed and made an effort to make my friend feel special for her birthday. The rooftop is adorable and great views from the pool area. Location is central. Room itself doesn’t match the pictures online.

I really enjoyed a recent stay here. The hotel is clean, wonderfully located, and reasonably priced. Nothing flashy, but it suited us fine. The cost of overnight parking was a bit much ($67), but that's probably the going rate in the neighborhood. Any staff I crossed paths with were incredibly friendly. I'd stay here again.

Our stay at Beverly Hills SIXTY Hotel was absolutely wonderful. This boutique hotel in the heart of Beverly Hills exceeded our expectations in every way. We stayed in the King Studio with a balcony on the 8th floor, which was beautifully designed with custom-made furnishings, a comfortable king bed, hardwood floors, a seating area, and a writing desk. At 275 sq. ft., it was the perfect size for a cozy and relaxing stay. The balcony offered a lovely view, and we could even see downtown LA in the distance. The location is unbeatable, with Rodeo Drive just a short walk away and a fantastic selection of nearby restaurants like SugarFish, Mastro's, and Novikov. Although we were offered 20% off at Ella, we opted to explore the local dining options. The service at the hotel was exceptional, and we have to give a special shout-out to T. Brown and Nathalie for going above and beyond to make us feel welcome. From offering water as soon as we arrived to upgrading us to the highest floor, their hospitality made our stay truly memorable. Even the valet team was efficient and friendly, making the overall experience seamless. Beverly Hills SIXTY Hotel offers a more affordable option than the nearby Four Seasons, but it certainly doesn't compromise on comfort or convenience. We would happily return for another stay!

I hesitated to write this review. However, after much consideration and no response from management here goes: I stayed here for a weekend while doing a training. First off, booking the room the prices online vs. members was not valid. I paid over $500 per/night for 220 sq ft. room that was pretty warn down. First night the food was undercooked. I got red meat for a medium burger. I opted not to eat at the hotel again. Second day, I couldn't get something as simple as ice. Third, upon checkout I was charged $70 for valet per/night for my car. The website says $60 and so does all email and confirmation communications. This hotel gets 1 star for terrible customer services and false advertising.

I would rate their customer service zero, and that would go to the GM. I gave a 75$ gift certificate to someone Christmas 2019. I was assured that even though the gift certificate (GC) was purchased at their restaurant it could be used anyway in the hotel. The GC came in a 60Hotels envelope. Covid hit, the restaurant is no more, replaced by another. They refused to honor a mere $75 GC. What kind of customer service is that, hardly makes one want to recommend this property. I guess they do not consider good will, all for $75. No class. We, as customers, are supposed to give a pass to all these service industries because they suffered so during covid, excusing poor customer service, minimal services, higher prices, staff shortages etc.... Do not ask for the same in allowances return. I have no pity for these places any more, and their poor excuse for lousy overall service. They should close.

was visiting a friend here. super cool LA vibes. everyone here was like 21 and size 2. i felt like an old whale. haha the pool/bar area is cool very chic classy type drinks. bartenders appear to be 21 lol they had some cool appetizers as well. if i was looking for a good place to come id come back here. but theres lots of hotels like this around la

Such a fun experience! The concierge was incredibly polite and full of fun compliments. The rooms were clean and the rooftop pool had a ton of of open chairs to layout on.

An excellent stay. Responded well to every issue. Stellar, helpful front desk staff. Peter the asst manager is a rockstar! Very very helpful. The night manager (whose name i forgot) was charming and helpful. I would stay again.

I recently stayed at Sixty and it was probably the worst hotel experience I've ever had. The amenities were really weird--imagine finding shampoo and body wash that are labeled as toilet paper! The room itself wasn't much better. The sink was almost coming off the wall and the bathroom floor was as grimy as what you'd see in a public restroom. Also, there was this creepy painting of someone in the room that looked like it was staring at me while I slept. Not cool. The bed was super low which felt pretty awkward, and the shower was a nightmare with such low water pressure that I could barely rinse off. Definitely not what I expected.

This rating is meant for West Hollywood worst customer service I ever received. I had just rented a car in NYC. I arrived in La 2 days later and was told I couldn't because my ID was left at there other location. Only way they could communicate with the NYC location was via email. No direct number. Never heard of such a thing. I had the worst experience and my visit was disrupted.

We had a great stay at the hotel! I got a free night through my job (I work in a hotel) and we got such amazing service from check in to check out! We got two free drink coupons that we used at the rooftop bar. Beautiful views and great service! Would highly recommend this hotel to anyone wanting to stay in Beverly Hills, also great location to walk to restaurants and Rodeo Drive.

I feel cheated and wish that I'd read the reviews here before I spent $600 for one night at this run down hotel. Very much not the experience they lead you to expect. Would you like to see the some of the damage in our room? Sadly, beyond our room the smell of the elevator and hallway was sweaty and stale. We were not warned that the pool was closed for a private event. We booked this stay for a very special occasion. I'm so disgusted. I stayed in this hotel many years ago when they'd first opened and it was amazing. It's clear that they've not kept it up.

This review is strictly for the valet parking but since it's impossible to park on the street I would expect the hotel to be extra careful about the valet company they choose to employ. But when I called to report what happened they made sure to tell me "that's a third party" and basically not their problem. Okay fine. But It's been nearly three weeks since the "incident" where the valet left red marker stains on my brand new white leather seats. After calling 4 times and leaving messages the assistant manager of valet finally got back to me 48 hours after the incident and I'll tell you it certainly felt like they were dodging me. After getting very short notice (and having to cancel a long awaited appointment) they scheduled a guy to come and fix it and promised me a refund $23 and refund my $10 tip. Yes $10 tip! And it's been 3 weeks with no refunds once so ever. But the seats were fixed. Honestly I would have been an easy patron to deal with not wasted my time writing reviews if they had just chosen to answer me from the start and give me my refund. I've wasted countless time trying to reach them and still am doing it weeks later right now!!! wtf!

Just returned from a mother/adult daughter getaway for 6 nights here. I seriously considered splurging on one of the higher end hotels in the area and so glad I settled here. That gave us a bigger budget for restaurants and shopping, which were all a super convenient walk from this area. We had a king suite - bedroom was very small, as was the bath, but its nice to have that separate living area, which was of decent size. Room decor is a bit tired and dated, but was clean and quiet with housekeeping service on point. We were in room 501 which was at back end of building and noise (nor safety) was never a factor. Best part of hotel is their 2-level rooftop, where I spent a lot of my hotel time enjoying peaceful sun rises and sun sets. But what makes this hotel special is it's staff. Everyone I encountered was extremely polite. I was greeted and welcomed by both bellstand and front desk with each entrance and exit. The rooftop attendants, cleaners and bar staff were all just as kind also. I wouldn't hesitate to stay here again if visiting this area.

I paid 550 to utilize their cabanas through resort pass. When I got there they sat us in a spacious corner cabana and I was a bit disappointed with the ambiance as the music they played was very low volume. The staff there were not friendly at all. Another person came and informed us we had to move to a smaller cabana as I paid for a standard cabana. I asked ro pay the difference so we can stay in the cabana we were first sat at. They proceeded to tell me I had to go to the front desk back down to the lobby. I told them I could pay cash or card to avoid going back downstairs as we were allowed only 4 hours and came an hour late. Ana I believe told me I had to go back down to the lobby. At the front desk they were not accommodating at all and tried to charge me 100. I showed them online the price difference was 50 so the front desk agent said ok 50. It seemed 50 is a small price to pay considering we ordered 300 worth of food and drinks too and but nonetheless paid the 50 to sit for about 3 hours for a bigger area no one was gonna sit at. The food was mediocre but the pineapple Pina colada was excellent. The service there was absolutely horrid. Never will I stay or go to the pool here

Wow. Waited an hour for check in. Got to my room. And this is what I found -- dirty un-changed sheets on my bed. Ew. Went to the front desk. Asked to speak to the manager. Showed this picture. Jasal? Josoul? Not sure how to spell his name, the manager, was "busy on a phone call." Didn't come to apologize. Didn't offer a discount. Didn't frankly do anything. I waited 15 minutes for him to finish his phone call. Front desk lady checked again said -- "sorry he's still on a call." Is this the definition of "hospitality?" And is this worthy of a hotel in Beverly Hills? No. On either count. What a shame. When I stayed at Sixty LES it was lovely. This place is a shambles

This was a nice boutique hotel. Staff was efficient and friendly when we checked in. It was nice that I was able to do a pre check-in online. They have a cafe downstairs so it was convenient to get a quick grab for breakfast. I tried their Shaggy Latte which is this new mushroom coffee that has a lot of health benefits. It tasted rich and earthy. We enjoyed the pool area for the early afternoon. Had a cool vibe and it wasn't super busy. Pool and bar was on the rooftop. We ordered some lunch while enjoying the pool and sun. We ordered the kale salad and the burrata and prosciutto pizza with Calabrian pepper honey drizzle. Also ordered guacamole and chips. I wouldn't order those again but the pizza and sad was a good portion and can feed 3-4 people. The room we stayed in was a little tight but we had 2 full size beds. Wish they had double queen size. The beds and pillows were extremely comfortable. The only thing we disliked was the alarm that went off both nights in the room next to us. We weren't sure if it was occupied but it kept going off. Not sure if it was the alarm clock or the phone alarm clock. It woke us up. Overall this place was a nice stay!

Arrived 1 hour 9 minutes prior to my 12:00 reservation and the location was unable to assist me. Poorly inventory location Staff was helpful, but unable to solve the problem with limited inventory

Excellent boutique experience. Beautiful well appointed rooms. Kudos to the designers and decorators! Awesome rooftop pool area. Lovely cafe with delicious ORGANIC food and a nice wine selection. Attentive professional service. Great location. Well done.

First, the pool is nice with a good view and, AT FIRST, the staff was awesome, BUT... Our room was just okay. It was on the small side and in desperate need of updating. It just seemed very stale and worn. We (3 of us) were only there for one night in a double room so we figured we could make the most of it. When it came time to get ready for dinner we realized how dark our room was, as the sun had changed angles and not casting much light into our room. All of the mirrors in the room are smoked and the bathroom lighting is what you would expect in a romantic setting. We coudn't see well enough to apply makeup. There was a magnified 'make-up' mirror that only had the dark setting so that was no help. It was extremely frustrating to deal with this, plus the dark smoked mirrors in the dim room made it difficult to know how your outfit looked. I went to the front desk and inquired about other rooms - were there any with better lighting. I was frustrated and, while I was not rude or condesending, I made it clear I knew it was not his fault and apologized if I seemed rude. I was escorted to an available room to check out the lighting there. It was somewhat better in the bathroom. The lighting configuration was a little different in this room plus the fact that the direction this room was angled allowed the sun to shine brightly in there. It was literally a world of difference. I was told that we could change rooms from our double to a king size room where one of us would have to sleep on the couch. This would cost us an additional $70 because it was a suite vs the standard room we had. I declined because this place was already overpriced for the rundown room we had. We didn't care about the 'suite', as it was evening and we would be out until it was time to sleep then we would be leaving first thing in the morning to head to another location. We ended up applying our makeup out in the better lit hallway at the mirror near the elevator. When heading to dinner, as we exited the elevator at the lobby, the gentleman who showed me the suite and offered the upgrade was with another hotel employee. The other employee in a loud and demaning tone said to the desk clerk, "Is that her??" Obviously they had had a conversation about me. And THAT is why they are getting one star instead of 3. My friends had to guide me out of the hotel to stop me from going back and saying that, "Yes, it is me." There are MUCH better places in the same price range in the area.

Such a cool vibe at SIXTY Beverely Hills. And the service is incredible! You have a special request, they make it happen. They handily served all 35 in our crew at the pool like ninjas. The rooftop has the most beautiful 365 degree views of LA ... from the Hollywood Sign, to Downtown, to almost the ocean. We all had a super great experience here and can't wait to come back!

Really bad experience! No flexibility, very high prices and not worth it. Me and my boyfriend stayed here for 4 nights & it was not a good experience. We woke up to construction on the room next door, sheets were stained/ ripped. Staff was not nice & hotel was overall not worth the 2,000$ we paid for would not recommend to anyone. It also advertises that there is Parking available it does not say its only Valet & its 67$ per day DO NOT STAY HERE.

Don't bother. Nearly $500 per night. $70 Valet per night. Fine dining Thursday through Sunday only for dinner. The "open daily is breakfast only. Bar food available though. Watch a movie? Nope. Internet down just in this hotel. A big ZERO folks! Facts only. Oh, and beds so hard can't sleep!

DISGUSTING!!! If I could give negative stars I would. Roach after roach after roach after roach. Flies frozen into ice cubes AND dead flies inside drinks that weren't from ice cubes. Bugs in the room. Read below for details. We went to the rooftop and initially thought it was beautiful. The pins colada was too sweet, but the other drink the sesame was good. Service was non existent. We had to wave people down to come over even tho the place was by no means full. Anyway, at some point we started seeing HUGE ROACHES all over. Under our feet, under other peoples feet, by their heads etc I went to the bathroom and a girl said that she KILLED 3 roaches where she was sitting!!!!! Then, I go back to our table and our pizza arrived, we see a roach running right towards the pizza. We decide to leave, stand up, and see 2 MORE roaches running around near our pizza too. I was so disgusted. My stomach almost turned. Oh yeah!! My friend's drink had A FLY FROZEN INTO HIS ICE CUBE AND A DEAD FLY JUST IN HIS DRINK. 2 FLIES IN HIS DRINK. I can not make this up. So we had to leave the rooftop even tho we didn't want to. Went back to the room and there was of course a MASSIVE bug on the wall that he had to kill too. I hope I don't get sick from eating or drinking there. I wonder how many bugs I ate without knowing smh. DISGUSTING

Monday night, my friend just traveled from DC to celebrate a birthday, and we were here last night- and we needed a room last minute. Upon calling, several people told us that they were fully booked for the night but after we had mentioned that we had spent the night here before and Brenden was able to accomodate us! The rooms here are so nice with great views, and in the morning it's so fulll of natural light!! Room comes decked with a full bar and the service Huuuge shoutout to Brenden period for making my friends' stay rememberable and extremely enjoyable !!! Definitely will always be our first choice anytime any of our friends come through !!! thank you 60 thank you brenden !!!

Meh. Mediocre at best. I chose this hotel out of work accomodations and this room was not $$$ worthy at all. This hotel is quiet, tucked away, but also doesn't provide anything that elevates it. For something close to Rodeo, I expected a little more. The bathroom didn't even have hand soap (which I had to request for). Roof too bar felt a little lackluster but it is also only a Monday. The photos that everyone else posted seems like a facade. This room is just a room, nothing fancy or "nice" at all. Nothing here to "wow" me. If you guys were in a pinch, I would suggest looking elsewhere.

Had to cancel my reservation for this coming weekend. Can't get a person to discuss dinner at rooftop and cabana rental for daytime. Was placed on hold for over 22 minutes when calling in just to be transferred to a line no one picks up. Did this twice and suggested to front desk male employee that I don't want to hold again otherwise will have to cancel and go to different hotel. Apparently they have so much business they don't care if you cancel. This was a precursor to my stay.

It's a cheap price hotel in a nice part of prime beverly hills. the service at the hotel is meh. called 4 times for them to clean our room, they never showed up. walls are thin. room is dark, not good lighting. construction outside feels like it's inside your room. the rooftop pool is nice and the staff there is friendly. the pizza up there sucks.

The architecture is pretty. Location is, "meh" - on a busy street; and not very quiet. The staff were OK - seems great for business stay. Not good for family stay.

Horrible service. The guy Lex at front desk so rude and instead of being polite giving us a late check in. He was acting so inappropriate. Still at 4:09 our room is not ready. They said they have happy hour upstairs at 4pm we got to get drinks and food while waiting for our room after 10am mint they tell us it's downstairs. Then we come downstairs they tell us it's 4:30 but it's not downstairs. The people Nick also has no idea what they are offering. I definitely do not recommend this hotel and will it stay here again.

This review is about the rooftop bar. The people working upstairs are extremely rude, the menu is limited, and overall it's quite uninviting. I wouldn't recommend going to the bar. The hotel staff, other than bar staff, are fine, though.

Worst 4th of July ever we came to see the fireworks and the staff was rude. They kept the door locked for the pool but advertised a pool party. Who does that?!! The host Bryant was doing his best help everyone he was so nice and apologetic paid for our drinks and made sure we got into the pool. Would not come back here ever again, we just felt so unwelcome. Do better.

I'm going to keep this brief and just tell you to read the other reviews on here before booking. It's not a cheap hotel, and you'd expect a little more from a "trendy hot-spot" not to feel like you've been fooled into staying at the holiday inn. Staff is rude & they refuse to help with basic stuff like bringing something up to your room. Extra towels, ice (you have to ask for, no machine), a Postmates delivery. We ordered "room service" and still had to leave the room to pick it up Just a very strange experience over all. Better ways to spend your money - Do not recommend.

Hotel seriously needs to work on customer service dynamics , I went to their 4 th July pool party , yet the door to pool was closed most of the time making it almost impossible to move from the bar to The pool , the bartenders were SO RUDE! That hotel seriously has a an allergic reaction to make money by the way they treat their guests . Do not stay here much less come to events.

easily the worst hotel in all of Beverly Hills, stay *literally* anywhere else lol. it's absolutely insane how rude and nasty the management here is considering they try to pass themselves off as a "luxury hotel". it's a great place if you happen to be recommending a hotel to your worst enemy though!

Stayed here for a staycation. Had a great experience. Check in team was very accommodating and willing to give me the best room possible. Room was clean, and cozy. Great, central location. Stayed on three occasions. Will be back.

Love this local neighborhood hotel. They have a wonderful bar on the roof with beautiful views of the city. You can even rent a cabana at the pool and throw a small party for 10. They throw in bottled waters and a bottle of Rose. The restaurant downstairs Ella is amazing and even provides entertainment a few nights a week.

Cool ambiance but that's about it. Made reservations at the rooftop bar, went up there and they said the bar closed early because it was dead and they don't take reservations despite making the reservation on open table. Went to the cafe downstairs and it took over 20 minutes to get our drinks when the girls next to us got their food first and they were seated 10 min behind us. Waiter barely checked up on us- 2/3 orders came out wrong and there were just excuses for everything. Waiter didn't even tell us the kitchen was closing so when we tried to order dessert they gave us our checks instead. Also a surprise 18% gratuity already added for the two of us...

Really loved our stay here with being our first time in LA area. The front desk were nice along with the valet (especially Danny - he was so so kind and always greeted us with a smile when we drove in :) ) The rooftop was spectacular you could see the Hollywood sign, the Observatory, and the high rises of LA and I loved the chill vibe it offered! The rooms were very spacious, especially the bathroom and they offered a Smart TV and fridge which was nice after having some leftovers! I also loved the small patio we got as well with a sliding glass door. All in all, we will be staying here again when we come back in town especially because Danny and the other super nice staff and the great location. Thank you for making our experience great!! PS - book your valet ahead of time through the LAZ Parking app. We saved quite a bit of money by doing this instead of paying the overnight rate offered once you get to the hotel!

I was here for a rooftop launch party a few days ago. Beautiful views of Los Angeles all around. There is a pool, booths to sit in, and plenty of room for an event. There was also a DJ and photo booth that fit there comfortably. Would come back. Will attach a photo from the launch party with the rooftop views in the background.

Contract at airport shows $693.69 Euro. Get email with another invoice for $893.69. Car had no damage at all, and I have the paperwork for that. They just charged more because they can. Hired from Sixty through Carrentals.com. Hired car in Portugal. How do you get a final invoice receipt for one amount and then two weeks later get a final invoice receipt for a higher amount. Nothing on the invoice shows any extras. They just changed the price.

Dustin !!!!! Was amazing, we accidentally scheduled for next week ,he helped us to cancel from a third party site and found us a room to accommodate us at the last moment !!!! He gave us direction on the local spots ! But made us feel like family! Being a chief concierge of the Hardrock Hotel , sheraton marina San Diego and Marriott he was amazing ! Job well done !

I reached out to report that my card was charged for minibar items I didn't purchase. I used the complimentary soaps and lotion that are provided as courtesy for guests only to learn later that they had been charged after I left the hotel. I called and spoke with a 'guest service agent' who stated the following to me: "So, you think you can just take something if it's out there?" Umm, yes, I do think I can, you degenerative imbecile, especially if it is put out there for complimentary use the way all soaps, gels, lotions and conditioners have been since the history of hotels. I have always used these and then packed them up after my stay whether I went to Disneyland or Tahoe. Everyone does this. These are for complimentary use. Nowhere is the sale of these posted. It not indicated anywhere on the website, my booking ticket, my receipt, in the room or on the bottles that these products are for sale. It is indicated that these are part of the amenities included with the room. No one disclosed to me that these were for sale. I was charged over $130.00 for these. I told him that he was being very unprofessional. I asked to speak with the manager. He laughed many times during this call. Was it because he knew that I was in the vulnerable position and could do nothing about how they used my card and made purchases, thinking I wouldn't notice? I told him that I really don't think a manager is going to call me back, so I do not wish to provide my number. He stated to me that he already has it, he laughed and we ended the call. No one has called me. He told me over this phone call that the complimentary items are taken and refilled for re-use. Really? You re-use items for other guests? Towels and sheets are one thing, but you refill product bottles? Especially, during this time of COVID-19? Wait, so you let guests use them for free in the room, but if we pack the bottles, we get charged? Hmm, so maybe I should have used the product entirely and not taken the bottles home? Then I wouldn't have gotten charged? Oh, totally makes sense. I have attempted to reach Michael Bridges via email--apparently he is the area manager of the Sixty Beverly Hills group. I have heard nothing back from him. I got my bank involved yesterday to dispute the matter. There is no way to reach senior management. Here they are in all their glory: https://www.hospitalitynet.org/appointment/79018397.html There is no contact information to reach even one of them. Instead, they have left it up to degenerates operating this musky, dingy building. Shame on you Sixty Beverly Hills.

I was really nervous booking Sixty Beverly hills considering some of these reviews but my stay was relaxing at this hotel. Because of COVID-19 there were a number of restrictions such as the amenities being unavailable. However, the location at this hotel is central so if you need a gym there is an LA fitness nearby. Room service was non existent because of the restrictions for COVID-19 but there is a rooftop bar that offers food and drinks, a mini bar and snacks in the hotel room, and also a restaurant downstairs. One negative was you can't charge food or drinks to the room and you have to pick up what you order since room service is unavailable. Also they do not accept apple pay so you will need to bring cash or card with you to pick up your order. Wont rate too harshly because things are not the same since COVID-19. This hotel has its cons but I feel that every hotel will during these times. recommend staying at this hotel if you are looking for a hotel with prime location and reasonable pricing..

I would like to take this time to express how extremely disappointed I am with the customer service here. I requested for towels and I have been waiting over two hours, yet still no towels. I had to call front desk and insist on the towels again. When I turned on the AC, it smelled really bad. Much like cigarettes and/or marijuana stench. Valet is also very expensive here. even though it was advertised as free. It's $45 dollars for the day but if you leave for an outing and come back you have to pay again. It's the worst service I've had in a hotel. Forgot to mention, that if you run out of toilet paper you have to come down to the front desk to pick up your roll. Not worth staying here. I'd rather pay a little more elsewhere. I will never be staying here again.

Looooooove this place! Great pool and atmospheres I go here a lot. Cocktails are amazing and Pool side pool is good.

If I would have listened to much of the other review warning me away from this hotel, I would have really missed out on a great experience. Husband and I will definitely be back. The front desk was really helpful and welcoming. The room was very clean. Bed nice and comfy. The rooftop bar/lounge was excellent with very friendly bartenders. Order the mushroom toast, and ask for a pesco sour, you won't regret it. Hopefully, COVID permitting, the restaurant opens soon, so we can definitely come back.

The photos of this hotel were amazing. But upon checking in the room was way smaller then it looked. The linens were worn and the bathroom was in severe need of updating. It was extremely difficult to figure out how to turn on the shower and once it was on - it provided just a dribble of water. The toilet kept running and the lights in the room did not seem to be attached to any switch and we had to unscrew the bulbs to turn them off. When relaying these concerns to the staff, no effort was made to remedy the situation. We ended up checking out early because of these issues and moving to a different hotel. That being said. The rooftop restaurant and pool were incredible. Definitely would go there again for drinks, but would not recommend staying. The high price tag and valet charge were not worth the accommodations.

Overall experience was absolutely horrible. Banging pipe noises all night long. Horrible customer service, just zero hosp. I guess if you need a cheap hotel in BH, this will suffice but only stay here if you have to.

Staying at this place was definitely a buzz kill. My boyfriend decided to book a room here for my birthday, which this hotel ruined with their poor customer service, and surprise charges that all of a sudden ended up being on our final bill. Based on looks, it's obvious why somebody would choose to stay here but if you are looking to have a chill vibe during your stay, definitely avoid this place, you'll regret it! Thanks sixty, your hotel absolutely ruined my birthday.

Absolute fucking rip off for almost $500 ... stay far away ..... Top is what I booked and what I got was a basic small room with a shitty view that looks like something you get by the airport... rip off.