LeShea B.
Yelp
July 2023
6:40-9:00ish pm
Parking: time consuming. It's downtown. Alongside the road wasn't really an option in this area. There's a parking garage directly across from the restaurant, right next to a pink building (Pink Toes Nail Bar). I got my parking validated through the salon, because Sky Blossom does not validate, but I believe parking was $7 on the weekend (However, when I left after 9pm, the gate was open, and I just drove out).Note: there is an option to prepay at the garage and also an option to just select "get ticket." Select "get ticket" and take your chances. The gate could've been broken, or it could be free after 9- I'm uncertain.
Cleanliness : the first floor does stink, like reviews state. It's better once upstairs. You have to hit "R" on the elevator to get to Sky Blossom. Since it's a rooftop, there are birds... and they are comfortable birds. Overall, no issue with cleanliness, though.
Staff: The manager remained professional, but was visibly irritated. She was not as pleasant of accommodating as she could've been. Our Waitress' energy was off. I could tell she didn't want to deal with the table. One of our guests said every time she came to our table, her face was not pleasant and she had an attitude. Another worker - I'm not sure if he was a food runner or server had a slight tone of annoyance when addressing us about our table, as well. But I believe I know why he was annoyed. One of two reasons, which I'll get into below. Overall staff 2/5 rating. I won't be returning or recommending Sky Blossom because of the staff alone.
Food & drinks : I wouldn't know because I refused to give money to this establishment- just because of the staff. Calamari, I heard was chewy like reviews stated. Drinks were ok.
I came here for an event. The host of the event reserved the patio for 20, and asked questions upfront about ticketing/pricing / any fees for large groups etc. She was told we could split tickets with no issue. We chose this venue because others told us about a deposit or mandatory one check process upfront. Online, there was no presence of large group fees or processes, and over the phone there was no issue, so it was a go.
I arrived around 6:40, 20 min prior to the event starting.
I told the waitress that I wanted to order separately than the large group (in order to limit any confusion). She told me she was as sorry, but she could not do this. It would be too much to separate tabs for such a large party. I then told her I would not eat, nor drink. I could've easily opened and closed my tab right then and there.
The waitress did come back over. She said she's worked her for 3 years and has never heard of splitting a bill for a large party. She said she would talk to the a manager and see if I can get a ticket separate. I told her to wait until the host got there, because I did not want to overstep, and that other ladies in the party would perhaps feel the same about ticketing, and I did not want her to do double work---
More people showed, and the manager comes out to speak to us and says the same thing- on our note it says "one check" and they can't accommodate splitting checks. Etc. etc. They asked her about the group we had so far (which was under 5 at the time) and from what I could tell, it could be individualized checks if under five, but over five, it would be one check (which IS on the menu but definitely not what was communicated weeks ago or online).
I overheard them speak of a table of 14 coming. They then came and asked if we could just consolidate into 2 tables. The host said yes, hesitantly, because of course we knew more would possibly come... late, but they may come. I spoke up about needing another table and the waitress interjected "You just told my manager you had four people" to which we clarified that We told her no we had four there now.
When the male waiter made like he was trying to take a vacant chair next to me, I told him we needed another table in Spanish. I believe that irritated him- that AND the fact that we booked a 20 top and no one showed up. Either way, he tried to "school" us on how we should check to make sure people are coming if we reserved a large party. The only reason I said "necesitamos esta mesa" was because he was talking at a nearby table and the ladies were bilingual. He spoke to them only in Spanish. I never heard him speak English. So I didn't mean to offend. Either way, I didn't appreciate his tone, not his unsolicited lesson.
Eventually they just checked out, the ones who arrived later had to calculate/ configure how to split. I believe the ones who ordered before the 5th person were brought separate tickets.
Train & calibrate your staff- especially those who answer the phones.