Sky View Restaurant

Dining at the Sky View Restaurant at Grand Canyon West turned out to be a pleasant surprise and a wonderful part of our overall experience. Our Skywalk ticket included lunch and a beverage, which made it feel like a fantastic value. It was convenient not having to search for food separately, especially while visiting such a popular destination. Since we were part of a guided tour and had limited time, I was initially concerned that restaurant service might be slow. I didn’t want to spend precious sightseeing minutes waiting for food. Thankfully, my worries were completely unnecessary. The staff were incredibly efficient and organized. From the moment we placed our order, everything moved quickly and smoothly. Our meals arrived much faster than expected, allowing us to relax and enjoy without feeling rushed. The food itself was satisfying and comforting. I ordered chicken tenders with fries, and they were crispy, hot, and flavorful — exactly what you want after walking and exploring. My boyfriend chose the beef stew, which he thoroughly enjoyed. He mentioned it was hearty, well-seasoned, and perfect for the setting. We appreciated being able to get drink refills and extra sauces without any hesitation from the staff, which added to the positive experience. Although we didn’t manage to secure a window-side table, we could still catch glimpses of the magnificent Grand Canyon from where we sat. The scenery elevated the entire meal. Enjoying good food with one of the world’s most breathtaking natural wonders nearby made lunch feel truly special and memorable.

We got lunch and a beverage included with our skywalk ticket which was a great deal. I was worried that service would be slow and take away from our time at the Grand Canyon. We were on a tour and had limited time but service was super fast and we got our food really fast. The chicken tenders and fries were really good and my boyfriend enjoyed his beef stew. We got refills on our drinks and extra sauces. The views are amazing to, I wish we got a table next to the window but we could still see the Grand Canyon.

We visited for the Sky View experience. While the restaurant and the food were just okay, I am writing this review specifically because of Jesús. The warmth and service we received from him were excellent—truly some of the best service we have ever had in our lives. I would come back just to say hello to him. Thank you, Jesús!"

Really great vibes. The food was average ski lodge food. Pretty good burger and mac and cheese. We got there right at opening and scored an awesome table right next to the window of Eagle Rock. The service was super attentive and really good. It was a little pricey, but it has a good demand and gets busy, so definitely worth it if you plan on spending some time.

The worst food I’ve ever had — even a random roadside diner would taste better. The only question I have is how can such a beautiful location serve something that I wouldn’t even call food? It was just disgusting slop that’s impossible to eat. Reheated, clearly old frozen meals — and they charge $27 for that. That’s what you get here. Honestly, you’d be much happier just stopping at a Subway on the way to the Grand Canyon — at least there you’ll actually enjoy your meal. As for the service — that’s a whole separate disaster. We stood at the entrance for about 15 minutes while no one was at the front desk, and at least four servers passed us by without even saying “hello.” There were seven more people waiting for a table on the stairs, just like us, completely ignored. Then with a rude face the person from front desk with long hair finally gave us a table . When the food finally arrived, they didn’t even bring utensils. I get that what they served wasn’t exactly “food,” but still — eating chicken and potatoes with your hands isn’t ideal. After we asked, they finally brought utensils… but only for my husband. Then the waiter actually asked if I needed them too — for chicken and potatoes! Absolutely ridiculous. Highly NOT RECOMMENDED

During our visit to Sky View Restaurant at Eagle Point, we were really looking forward to grabbing a meal after a long drive. Since this is the only dining option at Eagle Point, we expected at least a welcoming and professional experience. Unfortunately, that wasn’t the case. From the moment we arrived, the young hostess and our assigned waitress were noticeably rude and unwelcoming. Their tone, body language, and overall attitude made us feel like we were inconveniencing them simply by being there. After ordering, I was served a lemonade that tasted disgusting and was brought in a visibly dirty glass with stains on it. That was enough for me to do something I’ve never done before, cancel my food order and just pay for the drink. I do want to recognize that another waitress who helped process the cancellation was kind and professional, and I appreciated her response. However, when my original server was informed, she rolled her eyes and gave me the dirtiest look. The views at Eagle Point are breathtaking, but this was the worst service I’ve experienced at a restaurant. I sincerely hope management addresses these issues, because a destination this beautiful deserves far better hospitality.

The restaurant offers absolutely stunning views of the Grand Canyon — truly a once-in-a-lifetime dining backdrop. The atmosphere was amazing, and the staff was friendly and attentive. Our food came out quickly, which was appreciated after a long day of exploring. That said, the food itself was very average — it tasted like basic frozen meals that had been reheated. Definitely not what you’d expect at the price point. You’re not getting a gourmet experience here, but it’s clear you’re mostly paying for the unbeatable view. Overall, it’s worth it for the scenery and the experience, just don’t come expecting an exceptional meal.

We enjoyed the restaurant we are able to get 30% off on our food because we bought the full package for the skywalk. The Indian fried bread was fabulous. The salad everything was good. The view was unbelievable. They sat us down right next to the window. we could see people laying downon the glass on the skywalk taking pictures.

Dined above the skywalk at Grand Canyon West. Beautiful views of the canyon from every angle. Not too loud as it wasn't very busy late in afternoon on a Monday. Service is not there. They all seemed bored and pretty much ignored us until they wanted a tip. I personally wouldn't have tipped at all but they add service 18% party of 8 or more. Food is ok. Do not expect too much.

We did the paid all inclusive ticket from online and drive ourselves to the west rim for the views. With our ticket we got 10 off each meal and 10 off in the shop per person. The hostess didn't say two words to us and never even smiled showed us to our seat and walked away. Not very welcoming. The server came over right away and took our drink and food order. She was friendly and knew her stuff. I ordered a traditional fry bread with taco toppings. So freaking good! My husband order the chicken strips. He said they were huge but kinda dried out. But still eatable. You couldn't beat the view while eating

Great place for the middle of no where. Food was decent tasting. Service was quick and good

I would recommend bringing your own food if possible. While the high prices are somewhat expected for a tourist location, the food itself isn't very good. The wait was also really long, and I would have much rather spent that time exploring. The best part of the experience was the view. You can try for a window seat, but getting one seems to come down to luck.

You're basically in the middle of nowhere. Don't expect a grand culinary experience. I noticed some pretty sad looking freezer to fryer dishes at other tables. We split a Hualapai taco (beef), which is actually plenty for 2 people. It's huge, the size of a dinner plate. Without us asking, the waiter brought us 2 plates which was nice. It's pretty much the same thing as a Navajo taco. I must say, I've had my fair share of such tacos and this was the best one I've ever had. The frybread had a light fluffy interior and delicately crunchy exterior. The salsa usually provided with such tacos is usually way too mild for me. Here, the salsa was still pretty mild, but it did have a little more of a welcomed kick to it. The staff ranged from polite to very friendly. Service was attentive. Views from all tables are great, even if you don't get a window table. The room is nicely done, clean, inviting, and comfortable. We had the $10 off coupon thing, so two of us dined for under $20. We tipped the waiter $10. Even if most of the food isn't the greatest and with somewhat "gotcha pricing", the ambiance of the room, staff, and views makes it worth a visit. I would not 4 star such a restaurant in a large city, for for here in the middle of the desert, yeah, 4 stars and based solely on the taco.

The food is quite bland. The severs were very busy and ignored several request to take our food orders. The ambiance was quite loud but I came here on thanksgiving.

Waited at the table for a good half hour no one came to take our order. It wasn't that busy. They have no system as to knowing who set first. The food looked good, but didn't get to order. We left and went downstairs and ordered a sub. The view is nice if you get a window seat or you can stand in the corner and take a picture. Over very disappointed.

It was the only place available for food during our tour. Everything else was closed. The line to order gets long. Only to be received by a rude annoyed girl that clearly wants to do anything else but take your order. The food comes in large portions enough to share. Not that you'll want to because everything is bland. It's food in the middle of the desert. Try to make the best of it.

Came here for two days to get the whole experience. Skywalk bridge was great. They have a full restaurant indoors or you can get food from their diner downstairs and enjoy at the picnic tables that they have close by.

Visited on July 17, 2025, while on my first trip to the Grand Canyon from New Jersey. I was really looking forward to the Skyview Restaurant, but the experience was frustrating from the start. José a staff member rudely confronted my friend after watching her walking towards the view and a recently vacated table. When I asked to speak with a manager, I was told there wasn't one available. The hostess repeated the seating policy to me three times in a dismissive tone instead of trying to help. To top it off, a couple who walked in after us was seated at a view table. I was told by the bus boy that they had reservations for that seat even though we were told no reservations were allowed. The treatment was inconsistent and disrespectful. The view is stunning, but honestly, not worth the way we were treated. Disappointed and wouldn't return.

Wow don't even know how to start this review, this is the WORST restaurant I've ever been to. Service is terrible, food is dry, servers are impolite. Not only did they get my order wrong, when we asked if we can change our seats, the employees just stood there and looked at us as if they didn't hear us and didn't even care to respond. And one of the waitresses even rolled her eyes when we asked her to get our order. And by the way, I ordered shrimp burger and she ended up giving me a steak burger instead. Incredibly terrible experience.

Food to expensive and taste terrible we have to put salsa to Meal at least eatable the burger were dry we was to put hot sauce for there to be flavor.the menu almost empty.but the service was good.the ambience was noisy but good views of the canyon.

Pack a lunch over price food that is very processed and terrible. Service is hit miss but ur a treated like high priced cattle. View is great but u can't eat that. Honestly was worse than a bad tv dinner and yet to get what i ordered. Last time i wanted to say surprise me when was asked what i wanted.

I had the steak burger with fries. It was bland and not well made. Sorry, I couldn't eat the whole thing. She had the shrimp burger, she was not impressed either. Our waitress was super nice so great service but bad food. I was hoping for some fry bread choices. The skywalk view of West Grand Canyon was pretty amazing!!

Recommend! Because this is the ONLY place to eat So eat here, pay the $21, so you don't starve Burger was cooked; very cooked, no way any living organism such as E. coli could have survived the chef The chicken tenders are actually decent Served with curly fries The view is great if you are lucky enough to get seated by the window Once seated, the food comes out quick, but our server forgot to come back out to check on us for the check

This is a restaurant located at the Grand Canyon. Forgot to take pictures of the food but I got a cheeseburger and French fries and my wife got a salad. The burger tasted like cardboard and but the fries were edible. The chicken salad was just okay. This restaurant is basically an in and out sorta place that mainly cater to tourists rushing through. The wait staff was friendly enough and the restaurant was as clean as it could possibly be with so much in and out traffic. The highlight was a fantastic view of the Grand Canyon.

Loved our experience here. Staff were super friendly, the views were incredible, AC was cranked up, and food came out quickly! We ordered chicken tenders and fries, the steak and rice bowl, an impossible burger, and the Grand Canyon prickly pear ale. Definitely recommend because it is filling and you have enough to bring home!

I mean, you kind of have to know what you're possibly getting into when choosing to eat at this place. My family and I did not come as part of a tour, so we did not have a meal built into our visit. We made a day trip from Las Vegas to visit the Grand Canyon and took the 1.5 - 2 hour drive to Arizona. After much exploring and a semi-lengthy trip ahead of us to get back to Vegas, we made the plunge to get a bite to eat to tie us over. Again, you can't have very high expectations in terms of offerings, price, or taste since you're basically in a tourist trap, but our meal left much to be desired! The Sky View Restaurant is a dining option at Eagles Point at the Grand Canyon West location. It overlooks the Skywalk and has a beautiful view (one of the more redeeming factors of the place). The staff were friendly and the hostess was accommodating to allow us to wait for a seat with a view when we asked her. This was important to us since my mom has a fear of heights and wasn't going to be able to walk the Skywalk. She still got a great view from the restaurant. Our server, once seated, was friendly and efficient. We received our food in a reasonable amount of time (there aren't many options to choose from, so I'm sure that also helps to ensure food comes out quickly). We also did not feel rushed to hurry and eat our food by the staff even though we were seated in a prime seat of the restaurant. This was the plus of our meal. As mentioned, the menu doesn't offer much: cheeseburger, grilled chicken sandwich, chicken tenders, and a vegetarian Beyond burger. All selections comes with fries and a drink. The price tag for all of the items is HIGH and the quality and taste is nothing more than what you would find at an amusement park or sporting event. Actually, I think I've had better quality food at amusement parks and sporting events. We ordered three chicken tender meals to share and it was seriously the most expensive chicken tender meal I've had in my life. With tax and tip, it came out to almost a $70 meal for chicken tenders and fries! The definition of a tourist trap! I wouldn't mind the price if the food justified it...even just a little bit. Avoid if you're not on the meal plan! No one was technically monitoring the space, so if you just wanted a quick peek or photo, I'm sure you can just go into the restaurant, do what you need to do, and leave as long as you're not lingering around or becoming a disturbance to the paying customers. Highly do NOT recommend.

The worst meal ever at $25 pp we had a vegetable bowl and a chicken salad plus 2 iced teas. Tasteless rip off and served in a plastic bowl like to get at a gas station. We were so disappointed. I can't believe this is what is served to international visitors. No wonder it was empty on a Saturday.

The view alone is everything!! Pictures that you can get from your table is worth the extra meal ticket price!! Plus, they have Prosecco!!!!!

The true is, you would only want to go for the view. Unfortunately, there is nothing redeeming about this restaurant or the food. The food is extremely limited and the prices are beyond ridiculous. And the food itself, literally has the taste of the box it came out of. Don't get me wrong, I wasn't expecting much and that's what I got. Now the reason it's a 3 star is because of the view. That's it. This whole skywalk thing is definitely worth seeing I guess. It's too expensive to get in and too expensive to walk the skywalk but it was fun for the 5-10 minutes we were out there. You know what, I don't know. Hindsight is 2020; I probably wouldn't have paid that much had I known what it was. Good luck.

Food was comparable to 7 eleven food. Service was comparable to a California DMV in the 90's Ambiance was nice.

Great views even if you don't get a window seat, like us. We had to wait in a 15 min line to even be seated. The menu is very limited, and the only choices are basically chicken tenders or burgers. My wife and I both ordered chicken tenders and the portions are surprisingly big, with 6 tenders in each basket. This is probably how they justify the $16 price! This would be a great place to relax and cool down after visiting the Skywalk, if it wasn't for people's annoying kids being loud for no reason. They were so obnoxious that I almost wanted to say something! Staff was nice although seemingly overwhelmed. Beer/wine is also available however choices are limited

Sky view Restaurant is a Diamond in a rough. Located at the outer rim of the skywalk at Grand Canyon. This is not a restaurant you can just drive to. You must have tickets to get into the Grand Canyon and then take the shuttle bus up to the skywalk we're also this little restaurant is. The views here are spectacular. The menu very simple. Very few items. Hamburgers, chicken fingers and a vegetarian burger. Soft drinks beer and wine. All come to you very quick on paper plates with great customer service. Simple easy food with the most amazing view. Price for a burger is about 17$ so on the higher side but your paying for more than the burger. Everything was pretty good but could not take my eyes off if the Canyon. It was breathtaking.

the better food option at gcw, and it was one of the two food options open during our visit. guano point was closed and the taco option was also closed. option to purchase the meal package when you purchase your entrance ticket or you can just pay at the restaurant, same thing. the view is fantastic, but not all tables are next to the viewing window, but there were enough empty tables during our late lunch that we can sneak by the window and take photos / videos. food was served on disposable serve ware, so it felt a little amusement park-like. wished things felt more "premium" to match the spawning view of the grand canyon. and of course given that we're dining in nature disposable serve ware felt environmentally unfriendly. service was just ok, took us some time to get our food and order, but all of us loved the bowls and they were generous portions. $25 + tax + tip for an entree + drink is quite steep but i guess we pay for the view!

Came here on Friday during Spring Break. Food was a little better than expected, but nothing near restaurant quality. Since we were there during peak lunch time, initial service was a bit slow but not so bad.

Food, service and amazing Grand Canyon views! Only a two hour scenic drive from Las Vegas.

(Sept 27, 2021) We want to thank Al, the manager, for understanding our predicament. One of my cousins lost her ticket, on the bus, which would have scanned the bridge entry & meal. Al, was patient and understanding. I showed him the receipt that showed full prices, for 4-persons. He was able, to scan the 3-other tickets and justified, that my cousin was not lying. The same, for Anthony, at the Skybridge entry. I hope, I got your name right!! We profusely, THANK YOU!! My cousin was frantic and you both made it better. Thank you, for looking up the ticket orders. 100stars!!!!! The view, at the restaurant was outstanding. Go before a crowd and you can get a view without waiting. When, we left, we saw several groups waiting for the window seating- maybe 5 min wait?? There was a seating area to wait for restaurant entry. The food was decent. Yes, it wasn't the best but we were satisfied. Over priced BUT It was good meal. The packaged meal came with a sandwich choice and drink. 3.5stars. *And, Please, tip your waitress. Even if it was prepackaged, someone had to serve you. Our waitress was friendly and was nice enough to take a group shot. Awesome view!!! I remembered, I first came here in 2007 (April or May) & 2016, the meal was a barbecue plate. And, we ate, at the Guano Point, which is now the cafe. I kinda like the open eating area with the ravens flying about; but the new view from Sky Bridge restaurant, is awesome, too! Will definitely return, to show friends and family, even if food wasn't 5stars. Everything was wonderful!!!

A restaurant above the Skywalk at Eagle Point Lookout. We bought our tickets online for the Skywalk and bought the meal package. The food is not that great. You get a choice of getting a hamburger, hotdog, chicken sandwich, or veggie burger, choice of side and a drink. What makes it worth eating here is the view. You get the view of the skywalk and the Grand Canyon. Big tip: Get to the Skywalk when it opens and have your lunch at 11:00am. We were able to get in right away. If you get a window table you have only 30 minutes but if you get a table anywhere else you can stay longer. We got a table in the middle of the restaurant and still got a great view. Once we left at about noon, the line to get in the restaurant was insanely long.

Expectations are key here. This is the best food option at Eagle Point, and it has a variety of vegetarian and meat options. I'm not going to dream about the meal- but it was satisfying and hit the spot! There is an amazing view of the canyon if you wait for a window seat. The service was very friendly and fast!

We ate in this restaurant...It was only restaurant in no where in desert. It was ok...It took them lil bit long to take the orders but they were fast to bring the food on table...The server was so friendly...

This is what it is. We both had the chicken sandwich and fries. This was a no frills situation and at least we ate it. It wasn't served cold, fries weren't soggy and the chicken resembled chicken.

Fantastic view, Friendly staff, Not very appealing food. Watch out for your total transaction if you pay with card. It's possible that you're deemed to be rich enough to put 200% tip!

Make no mistake, this is a tourist trap and you'd be better served to avoid spending a dime on this place other the. The actual bridge. No cell phone allowed on the sky walk so you also have to buy pictures from them. The whole place is just a big money suck.

Food was ok and overprices but the service was quick. The only good thing here is the dining with a view. I recommend seeing the view outside at Eagle Point or doing the skywalk for the views while bringing your own lunch.

Very delicious food, with a variety of noodles to choose from for the soup based dishes. The restaurant is a bit out of our way, so we don't get out there very often.

First off, this restaurant is diseaving. Looks "cute" for the view but the food taste like AM/PM burgers! Spent $95 for 4 burger meals and 2 beers! Second, the burgers were so bland, it seems like they just makes batches of them and sit under heat lamps. Third, they don't even have a menu! It's literally a small plastic menu that sits on the table with 4 items on it. And FINALLY...they charged my debit card LITERALLY 6 months to the date that we were there!! Their excuse when I called, "sorry..the debit machine was down and we had to re-run the charge." But the rest of the place didn't have a problem with their machine!! Mmmmm...ok!! Will never return nor recommend!

The service is so bad. We asked for a table for 7 since our group consists of 7 people. They said I have a table for 7 but not next to the window n we said our thank you's. Then the greeter sat us in 2 separate tables ( despite what we requested). Then the first of our tables got their order n got served while our second table sat n waited for another 15 minutes. We asked the receptionist if someone can take our order since our other group members already finished eating. Another 10 minutes. When the server finally showed up we thankfully said ''Finally''. We explained that we have been waiting for half an hour and our other group members are already done. She said: 'It doesn't matter'. If this is the kind of service for prepaid tickets and dinner I'd say I'd rather eat somewhere else!!! I also do not appreciate that despite the fact that we have been on line for 45 minutes - they gave preferential treatment to the helicopter riders and they were placed in queue ahead of us even if we lined up 45 min ago. Way to show some order! Too bad this is how the service is! I love Grand Canyon n feel fortunate I was able to cross it off my bucket list Too bad the service placed a damper on this wonderful nature! Peace out!

We were disappointed when we arrived to the restaurant and saw the limited menu. One of my girlfriends ordered the 6oz Angus Cheeseburger that was made exactly as it stated on the menu. On the other hand, my other friend and I ordered the 7oz Grilled Chicken Sandwich and we were both very disappointed. It was more of a 4oz piece of very dried overcooked chicken. On top of that, the fries were over cooked and extra crispy and you can tell that they were cooked in old oil and cooked more than once. For the cost of $21 a meal, we could of definitely had a better meal elsewhere.

The views are all that's worth dining for at this restaurant. At 21.99 per person, drink included, the menu is very limited with selections of a variety of burgers, chicken tenders, or salads. Upon being seated it took our server, Michael, about 7 minutes to get to our table and take our order. This was at 2:00 in the afternoon with the restaurant at less than 1/3 capacity making this wait frankly unacceptable. Our food arrived 10 minutes after our order was taken, yet our drinks were nowhere in sight. About a minute later our drinks finally came out. The food itself was bland and almost unenjoyable. The buns on my burger, as well as the people I was dining with, were cold, and I'm talking refrigerator cold. After we were all done eating, and in need of refills, our server was no where in site. In short, you're paying for the view not the food or service. If you do come to the Grand Canyon West Rim, I suggest dining before or after for a much more enjoyable experience.

If you want to experience the Skywalk but are too afraid to step onto that glass, the Sky View Restaurant is the next best thing. Get a table by the window and you'll see the Skywalk from above and be able to take in the glorious Eagle Point while enjoying a decent meal. We opted not to buy a meal ticket and ended up getting seated within 10 minutes. Tables by the window are limited to 30 minute dining only, so they clear pretty fast. Definitely worth the dining experience when visiting Eagle Point.

I haven't even eaten the food here yet but god you yelpers a such a pretentious lot . OF COURSE THE FOOD IS SUBPAR! Yes it's a tourist trap, if you didn't expect that then y'all are oblivious beyond all help. Servers are cool too. Reviewers, literally nobody cares about the reviews you write. We all know you can't afford to eat at the type of restaurant that you act like you're writing a review for.

Please do not be confused by the fact that they call the food here "cuisine". It's not. At all. The food here could be likened to your nearby gas station's pre packaged food... on a good day. My chicken had the texture of my grandma's 40 year old Afghan that she's kept draped over her couch since I could remember. This could possibly be some of the worst food available to the general public. In fact, if you're thinking you might possibly want to try it for the view, do yourself a favor and rummage through the outdoor trash, collect some scraps and sit outside and enjoy the landscape. If you have ANY food sensitivities, DO NOT EAT HERE. Everything is pre made. If you choose to ignore my advice... enjoy your your lighter wallet, the long lines to get in, and the Hershey squirts later.

When purchasing the Grand Canyon Package Tour, it came with a meal ticket to the restaurant. Our tour guide gave us the day's rundown and she told us to eat before we went on the shuttles to explore the canyon. Boy was she right! We were probably the first 50 guests. People were already eating while we we were in line, we waited about 10 minutes until we were seated. I truly liked that were was a vegetarian option for people like me! The only thing I didn't enjoy was I in a party of 6 and we couldn't sit together. I thought it was because of Covid regulations however there was a party of 8 in front of us that decided to move their two tables. Had we had known we could move out two tables of three, I would have done the same. Oh well! Customer service was helpful and friendly! The foot was plenty and the fries were warm. When we left the restaurant, it looked like endless miles. Glad we stuck to the itinerary. Despite the table issue, we enjoyed the restaurant and the view it had!

People here are nice but very unorganized and for 2 people to eat it took over 1 hour Wasn't full or anything, just unorganized. They were running in circles and nobody seemed to be assigned to a table, disappointing because the place is nice and great view, will not eat here again

OMG, this place is all about the view, which is fantastic. The food is just okay, but not terrible. BUT if the service can get a negative rating, it would be MINUS 5 stars. Cannot believe how rude one particular staff was and how she was giving attitude to me and other guests. and how oblivious our server was, at forgetting to bring us drinks or utensil despite being asked for these items more than once. It's not like it was crazy busy. It's amazing with that attitude and attention to their jobs that they are employable, but the standards don't seem to be terribly high. This is a case where a restaurant with a monopoly is a terrible thing.

This is my first time here and I only live 2 hours away. I was beyond excited eat and see the view. In order to get to the restaurant you need to walk up the stairs. There's no sign or employee enforcing social distancing and 3 people not wearing masks. ( IT'S STATE MANDATED). Everyone is close to each other. The entrance to the restaurant is also the exit. How is the restaurant practicing 6 ft, if there's only one way in and out through the tight staircase? Then there's a waiting area where customers are waiting; however, it's not wiped down after every use. The girl at the front was not helpful and I can tell that she had little to no patience. I work in service and the way she treated my family and other people is not proper service or the way to invite humans in. Besides that the lady serving us at our table was very nice and made it turn out better than when we first entered the restaurant. All I ask is to enforce best practices to keep the restaurant open because as of right now they need to close it down and have proper procedures to make it A SAFE PLACE FOR IT'S VISITORS & IT'S EMPLOYEES!

Understanding that it's a pandemic.... There should not be an excuse on why 8 different tables that were behind us in line were finished eating before we even got our food....and being on a tour with only 4 hours here and having to waste 2.5 of them waiting in line and then being looked over

Back in August, my mother and father went here before going to the skywalk for a couple of burgers and drinks. They were denied window seats, although there were tables available. They placed their orders, which included just two burgers and two sodas. After 30 minutes, they witnessed a party of four get seated, place their order, and get served before them. In this span of time, the staff couldn't even bring their sodas out to them. Terrible service. They had to remind a waiter (Alex) that their order was taken half an hour ago and he just gave the excuse that they are too busy to keep track of everything. I am not surprised to see other 1-star reviews made about this place.