SLS Hotel, a Luxury Collection Hotel, Beverly Hills

We had a lovely stay at the hotel! the service provided by Alex, Tatiana, Kaylee, and Yoni at the front desk was exceptional.||Alex was incredibly above and beyond! From the moment we stepped into the hotel up until our check-out day. We had an exceptional experience as he ensured that everything was going well for us. He gave us a memorable stay! ||Tatiana and Kaylee were always available to assist with any inquiries and provided excellent service! Yoni handled our check-out with professionalism and made sure all our needs were met. Their teamwork and dedication truly enhanced our experience, making our stay memorable and enjoyable. I highly recommend the front desk team for their outstanding service, will surely recommend the property!

We had an excellent check in with Kaylee, she was very pleasant and thoroughly explained the property. We continued on to the pool where we had some difficulties that were later remedied with the assistance of Kaylee again. She went above and beyond to help us feel comfortable and appreciated as a continuous guest of the brand. Later that night we were driven with the courtesy shuttle by Shawn who was over the top courteous and joyous. Without having met these two positive and outgoing personalities on property, our experience would have never been what it was. Thank you so much!!!

This is my 3rd time to SLS in Beverly Hills and it won’t be my last. On every occasion, I have had a lovely experience. From the lovely Reception Team to the star Alex at Concierge, they really work hard to deliver a great experience.||I am also in love with all the art expression around the property. From the moment you walk in great pieces line the hotel lobby, patio and room floors. ||The room was spacious and so comfortable. I enjoyed a lazy day watching Law & Order and ordering room service. ||All in all a great experience and the best two days. I am sad to leave in a few hours but this will not be my last.

During my recent stay at the Marriott, I had the pleasure of experiencing exceptional service from one of your employees, Kaylee. From the moment I arrived, Kaylee went above and beyond to ensure my stay was comfortable and enjoyable.||Upon check-in, Kaylee greeted me with a warm smile and swiftly handled the process, making me feel welcome. She took the time to explain the hotel's amenities and offered personalized recommendations for dining and activities in the area. Her knowledge and enthusiasm for the local attractions were impressive and greatly appreciated.||Additionally, Kaylee was always available to assist with any requests, whether it was arranging transportation, providing extra amenities, or simply offering a friendly conversation. Her professionalism and genuine care for guests were evident in every interaction.||Kaylee's dedication to creating a positive guest experience truly sets her apart. She exemplifies the high standards of service that Marriott is known for, and I am grateful for her outstanding efforts. I look forward to my next stay, knowing that exceptional service like Kaylee's is at the heart of the Marriott experience.

What should be an amazing hotel deeply compromised by bad service. Room not ready at 4pm checkin (eventually ready at 6pm, after we needed to be ready to go out). Completely unsympathetic management whose entire justification was “there was a platinum in that room”. Acted like they were doing us a favor giving a temporary room to get ready in. Never mind our business with Marriott is significant across many hundreds of people. Jennifer at front desk was simply not equipped to be a manager at a quality hotel. Then at 11pm no one answering phones at any of the lines, had to go downstairs and only one person working the desk who was incompetent for simple request (extra blanket). My advice as a frequent traveler at luxury hotels - do not stay here, unless all you care about is the place; the management of it is simply not up to par.

Tatiana at the front desk is Amazing! We have been here multiple times and today we were lucky enough to have her check in. Not only is she a wonderful and kind person, she is amazing at her job. She made sure we felt like VIPs and fulfilled all of our requests. I have always loved this place. The rooms are great and the pool is amazing. The company that owns this place is very lucky to have employees like Tatiana who care so much about the guests.

Another fantastic night at the SLS Beverly Hills. I live locally and needed to get away to one of my favorite hotels in Los Angeles, from amenities to service, just absolute top notch. I was greeted and checked in by Tatiana who was an absolute angel, making my check in experience warm, welcoming and full of smiles after a very long day. The room smelled and felt as clean as can be and the in room dining made for a very nice relaxing night. A nice meditation out by the pool this morning surrounded by great views and such wonderful entertainment I got my day started in the best way.

Stayed 2 nights.|Rooms were very clean and stylish, beds were very comfortable. Designers put design before function in the bathroom, it looks great but has difficult lighting for make-up etc.|Very nice rooftop bar and pool - great music playing, you can also glimpse the famous Hollywood sign from the area.|Interesting bar/restaurant design - interestingly nice - private alcoves with book cases, sofas and gas fireplaces.|Breakfast was delicious - ours was included, it would have been extremely expensive if not included - try the croissants, they’re made in house, served warm and delicious.|Drinks at the bars are pretty expensive, $20 basic glasses of white wine and cocktails starting at $20.|Staff were lovely, efficient, friendly and smiling.|If we’re back in LA we’d stay again.

The modern-day wife held their annual event at this beautiful hotel. Since I didn't stay in one of their rooms, I can't comment on that aspect. However, the hotel itself is stunning. The service was impeccable, starting with the valet service. One of the valet service employees kindly went to grab my coat from the car because I was cold and had left it behind. The hotel exuded a clean and chic ambiance, and even the bathrooms were exceptionally beautiful. The ballroom where the main event was held was spacious enough to accommodate various groups. The room where they held the runway show was spacious, and they had a stage for the presenter. The bar area was well organized, and we didn't have to wait long to grab a drink. We enjoyed our time at the beautiful hotel.

I took my boys to LA for the weekend and we planned be in so many different areas that I wasn't really sure where to stay, but found a good deal at SLS...and staying in Beverly Hills is always a good idea IMO. This hotel gives off W vibes and was probably a little swanky for my 8 and 11 year old boys, but they thought it was super cool and "chic." The nice man who checked us in upgraded us to a suite. There was one room with 2 queen beds, although they seemed a bit smaller) and a living room. I appreciated the extra space traveling with children. I wish there was a second bathroom in the suite, but we made do! We were out and about a lot so didn't get to spend too much time in the hotel, but here's what we experienced: - The gym: amazing! They had 3 pelotons, 3 tonals and lots of other amazing equipment. It wasn't busy the 2 mornings I went and it was a great excuse to try the tonal. - Room service: my boys ordered homemade cookies with a scoop of ice cream their last night at the hotel. It came fast and was way too expensive for cookies, but tasty. - Hotel restaurant: We ate breakfast on our last morning there. The kids menu was limited, but my youngest insisted on chicken fingers for breakfast and I appreciated that they made it happen for him at 9am. My other son enjoyed a delicious omelette, which I enjoyed as well. The service was a bit slow at first, but picked up once i explained i was worried about getting to the airport on time. I hear there's an amazing rooftop as well, but didn't make it up there thanks to the cool, rainy weather. I would definitely stay here again though if the price was right so hopefully we get warm, sunny days next time!

1/27/24 Last year's presentation was superb-decided to attend it again this year. The SLS Hotel's service is unmatched & they delivered on all counts in hosting the 11th Annual Multi-Disciplinary Breast Cancer Symposium. From the tasteful ambience, impeccable service & scrumptious food, all without a doubt the reason the Keck School of Medicine chose it once again to be its venue. The conference room was comfortable, spacious & the sound, presentation was perfectly ideal. Most of the positive reviews stated the obvious swanky adjective--given that it's in the heart of Beverly Hills. Overall, it was a pleasant experience & would love to return to this Hotel should the next year's symposium chooses this again as its venue location. 2 thumbs up!

SLS is one of my favorite hotels, hands down. The Beverly Hills location doesn't miss a mark -- customer service, the speakeasy within the hotel, the restaurant -- every encounter was top tier. Upon entry and exit, I was always greeted by name and asked if I needed anything. I appreciated this small, but big detail. The room that I booked -- double queen was spacious. The decor was beautiful. I loved the freestanding tub in the bathroom. I stayed on the 6th floor, which is the same floor as the rooftop pool. Glitz and glam...that's all I can say. The hotel restaurant is comparable to any standalone, reputable brick and mortar restaurant. I dined for breakfast and dinner and both occasions were great. The food selections were diverse and the seating options were nice. Specifically, there were private fireplace sections with unique decor and curtains to privatize your dining experience from your neighbor's. I truly enjoyed my stay at SLS Beverly Hills. I think they stole the W's spot for my go-to hotel when I'm in LA!

Nice roof too restaurant that services delicious food & drinks. The hotel is beautiful but a little dated. Rooms & hallways could use a little updating/ walls had a lot of marks. My room was missing the mini fridge, I was told they would bring us up one but in our 4 day stay it didn't come. Valet is $70 per day. However the customer service is 5 star, everyone was so nice and accommodating.

Interesting place. Has the illusion of being a nice Beverly Hills hotel but in actual is cheap and chaotic. Poorly designed and in desperate need of a remodel. Very dated and not up-kept well. The rooms were interesting. Headboards were dirty/stained. And the furniture was worn. (To be expected in a Hyatt but when I'm paying this much?) The nicest part of the hotel was the gym. Brand new equipment, soda stream, pelotons. The American breakfast was good but the food at the pool was average. Don't love paying premium rates for freezer foods. Cocktails were yummy though -- had the pool boy. The service was good. The staff was accommodating and kind and always said hello around the hotel. Won't book again.

Had an amazing pool day with friends at the SLS through resort pass. It was pretty quiet since it was end of September so not the usual pool party scene they have in the summer. The food and service were excellent. I highly recommend the Greek salad, I had two. We had a corner cabana and got plenty of sun!

If you're looking for a hotel in Beverly Hills that packs, modern luxury With the Grammy's with LA style along with some bougie benefits... In this hotel is for you! When you walk in you were greeted with smiles galore. They treat you like you were one of Beverly Hills finest and that's just the Way I like it! Very special shout out to Kaylee who brought us cookies at midnight... she went the extra mile and customer service! Give her a raise in stock in the company... She is an owner and was a gift in our stay. When you arrive, your rooms are spacious and attentive. The turn down service was nice along with the small touches in the room that made it feel like you were special. There's lots of places to walk to when you're local at this location making it easy to hit some great coffee shops like blue bottle, etc. Every morning we had breakfast in the dining room on the first floor which was a quality experience. The food was well prepared, and the presentation was top-notch. I've never experienced This hotel before, but I definitely will be back!

This is supposed to be a 5 star hotel in Beverly Hills, however, I'm not sure I felt that it was. I have stayed at several 5 star hotels and this doesn't come close. Our room was apparently upgraded to a "bigger" room on a higher floor, and it still was quite small. Furnishing looked old and outdated. TV could have been bigger. The bathroom only had a tub, no walk in shower; with a classic stainless steel sink that you'd see in kitchens. Towels were stored on what looked like cheap metal shelves purchased straight from Amazon. The red carpet entrance was nice. Pool on the roof top was probably the best. Had a nice dinner and drinks there in the evening. We ended up checking out in a day and finding another hotel for the rest of the stay in Beverly Hills.

Beautiful hotel! I have always loved this hotel. Unfortunately, there is a really rude bartender. Maybe train your staff better to be more professional so it matches the decor?

*this review is only for the pool area* We spent the day at SLS pool using ResortPass app and had two chairs + a cabana, it was super comfy. I like the Philippe Stark design all around but needless to say, I am French. We ordered fruit smoothies, guacamole, the grilled cheese sandwich with truffle fries, a caesar salad then the chocolate rose for dessert. It was super good. The staff was super friendly and even the F&B manager came to say hi. The pool is very small so you can't swim much really. It can get windy up there. Music playing was good - mostly pop. Street parking is slim and valet is $49 which is a bit pricey.

SLS Hotel in Beverly Hills is an underwhelming experience for the price. There are SO MANY hotels/resorts in this area as well as in the Los Angeles area in general, I don't think this place is worth it for the price. I think SLS Hotel has chosen to look the other way when it comes to updates across the hotel. Right when you walk in, there is a ADA ramp that is a white hallway going up to the hotel. This is minimal but I think if everyone had to enter using the ramp, there would be some color/mural action over here. Again, not a huge thing but for the price... should not be overlooked. There is a door person greeting you here but before I came to the door, it seems the two were talking about other guests in not the best way. You know, maybe they had an off day and sometimes there is no time to vent but again, for the price and for a luxury hotel in Beverly Hills, I didn't expect this. Next, I noticed some scuff marks on the walls, finger prints on the elevator, carpets going to the rooms were dirty and definitely needed to be updated and this was a big thing. On floor number 3 (I believe it's 3) there is a huge photo of Elizabeth Hurley and 2 gigantic boa constrictors. I myself am terrified of snakes and I didn't want to be the guest that asks to change rooms/floors but I do want to be the guest that writes it down here that 2 giant snakes are NOT appetizing to see before going to sleep in a place that's not your home. Yes...fashion, model, art... OK whatever was the motive here ... but I do think people are a lot less afraid of a tiger vs a snake. You could have done a tiger. This was truly off putting considering I stayed in the hotel for a whole week. ALSO, the lights were flickering around this mural. The whole thing was awful. The pool table had scuff marks all over it... there were cocktails on the pool table. It just seems no one has thought or paid much attention to this area in a long time. Do yourself a favor SLS Bev Hills and TAKE THE SNAKES DOWN. The elevators here have the strangest backdrop. It's movers and shakers... people going to work. Starring you down with a briefcase in hand. I had no idea why this was the backdrop. A simple mirror would do just fine. Some of the strangers on the backdrop would stare at you as you're riding the elevator. I didn't get this at all. It wasn't cute and it seemed to have no purpose. The bathroom in the actual room provides everything you need. Above and beyond with the toiletries, soaps, lotions, towel selection and the lighting is perfect. The bed is extremely comfortable. The carpeting was NOT clean and some things in this room just seemed outdated. Again, for the price... nowhere near worth it. Let's see what else we got here. Oh yea, there's two pools on the rooftop. One... you can't swim in. It's a pig in the middle of the water and I think the purpose of this pool is to lay there and tan? But you're in the water? Is it for feet? Nope, I really didn't understand this concept at all. The other pool is for swimming but I think if they had one large pool, it would be much more appealing. Also, the pool staff were very rude. The two women were fighting about who had the biggest tip and who had the lousiest customer. I couldn't believe what I was hearing. I want to add some big pros here because they ARE there: *FREE still/sparkling water machine in the gym (along with free apples) *Gym has state of the art exercise equiptment *Room service was delicious *Beds super comfortable *Free TV platforms... Netflix, Hulu, and Showtime *Plenty of street parking, hotel is close to Beverly Center & Trader Joes *Hotel is PET FRIENDLY *There's a nightclub inside the hotel by the elevator (didn't interest us) *Free small bottles of water* It was $550/night to stay here. We will not be returning and I truly think you could find way better, way more, for way less in the area. AGAIN, SLS BEV HILLS... floor 3... TAKE THE SNAKE MURAL DOWN!!!

Thank you Jason for treating us VIP style! What a great afternoon at the rooftop enjoying the sun and some chicken tenders! What a great view!! Everyone was very pleasant from the moment I arrived at the lobby and it was a happy day with one of my close friends. I got lucky and found residential parking!

Incredible rooftop view. Gyzelle provided amazing service. Drinks were great. Definitely will be back soon to try the dinner menu.

Love staying at the SLS! The nook is a great place to grab breakfast. Yesenia is a great server. Highly recommend asking for her! She always goes above and beyond to make us feel at home. I love the eggs Benedict and the naughty shot. If you're going to the pool bar, Trevor is the best! He makes any day a party laying by the pool. During the summer, they have great djs and fun events. It's always a good time at the SLS

Beautiful hotel. Check-in was fast and easy. Staffs were all nice and friendly. The pool area was cool. Look like there was some remodeling going on but it was open. They had a cute speakeasy inside the hotel. That was nice and chill. Walking distance to the mall.

Ryan is an excellent server. Food is tremendous, staff incredible. The atmosphere is epic. You can eat by the place downstairs or upstairs by the pool. Everything is 5 star

I stayed here for one night and I really enjoyed my stay. I wish I could have stayed longer but I was not able to since I was only there for business. I arrived very early on a Monday morning and they were able to get me into a room. The gentleman at the front desk was amazing. I wish I could have asked for his name but everyone in the hotel was nice and courteous. I went to the pool a couple of times to relax which was calm and clean. Although it's a 5 star hotel, it has more of a 4 star feel to it. I look forward to staying here in the future.

Hospitality management to the MAX except for the Status Quo one and the main one who helped me into the hotel which include Valet, Bag Service breakfast check in and check-out services. This place is awful to the MAX and I am self sufficient to the MAX Hampton Inn on Friday was a blessing in disguise, even under construction and my hat literally being ran over. They out shined this Oscar winning mess. Take care.

My sisters surprised me with a surprise birthday getaway at the SLS Luxury Hotel! Every floor in the hotel had a unique look. Had a photo shoot which was fabulous with the ambiance of the hotel. I had a thrilling time at the SLS. The food, spa, staff were amazing and it made my heart happy

I have stayed here many times with no problems but my recent stay I had an issue with my rooms cleanliness- spoke with Robert and after a few Emails thing were sorted out and I was provided a resolution I agreed to.

This hotel fails to live up to its "luxury" label. The reality is quite different. The hotel feels cheap and chaotic, lacking the refinement you'd expect from a true luxury hotel.

I booked a terrace suite for two nights back at the end of April. I decided to use points 178,000 for two nights (which is a lot) and contacted the front desk to confirm that the terrace area was as pictured online and specifically asked if there are lounge chairs bc I wanted to get some sun. I was assured yes. If there were not, I would have stayed elsewhere so needless to say I was not pleased when we arrived to see that was not the case. We were exhausted from our flight so we decided to just shower and go to dinner. There is a sliding door btwn the bathroom and main room so there is no privacy so make sure you are comfortable w who u are staying with. Again not ideal but we kept it moving. When we came back from dinner, we were so exhausted we passed out but then woke up and realized the mattress was horrible. At that point we only had one more day so we just dealt with it. The only real positive was that we got $70 in credit towards breakfast in the hotel restaurant which was absolutely delicious (credit was due to Marriott Bonvoy status). Overall I don't plan to stay here again since its pricey (in dollars and points) but we would come by for breakfast!

I booked a 2 night hotel stay through Expedia. My husband was at a nearby hospital. Instead of staying 2 nights, he was discharged after one night. I got to the hotel at 9 PM Thursday night and checked out at 9 AM Friday morning. I was charged over $1000 for a 12 hour stay. When I checked in I told the hotel that I would be leaving the next morning. They said that I would have been refunded for one day if I had booked directly through them. But, since I booked through Expedia, I would have to go through Expedia to get a refund. Expedia told me that since I paid at the hotel, I had to go through the hotel to get a refund. Long story short, I was given the runaround and lost hours on the phone and $500. I won't be back. I will also never use Expedia again.

Odd experience. Sometimes the service was 5 stars and other times it was no stars. Not cool that they closed the pool for a private event - I had planned on lounging by the bar for the most day.

My sister and I who both live in Studio City, wanted to plan a staycation in LA for Mother's Day. We decided to book at the SLS and at this point, I think it may be the best decision we've ever made. The hotel is artistic, eclectic and creatively decorated, yet it has all the comforts one would expect at a 5 star hotel. We were immediately greeted upon exiting our Uber and went straight to the front desk where Vanessa Dixon upgraded us to a suite right in front of the pool! After checking in, we were sent to the room with Raspberry chocolate bars and plenty of water for hydration. The room was immaculate and spacious with lots of light. The robes were plush and cozy and even the body wash, lotion, and hair products smelled amazing. The room had an espresso with both caffeinated and non caffeinated options and there was a TV on both the sleeping area and living space. I love the fact that there are mirrors on the sliding doors in both the bedroom and the dressing area!! When we got to the rooftop pool area there were plenty of tables and seating to relax and enjoy the atmosphere. The DJ was playing awesome music which added to the vibe of the experience. There were plenty of fresh towels for everyone and the hotel has a nice menu so you can order lunch and cocktails while basking in the sun. We opted for the burger with cheese and truffle fries along with a glass of sparkling Cava. You really do feel like like you've left LA on a tropical vacation because no expense is spared in the decor and detail of this place. After enjoying the pool, we discovered that Vanessa had ordered a complimentary bottle of champagne to our room with a personalized note thanking us for choosing the SLS for our staycation in LA!!! additionally, a young lady came to the door offing extra water and and asked if we needed anything. The location of this hotel is excellent for anyone visiting LA. There is plenty of shopping and restaurants close by and it's a very walkable part of the city. The hotel also offers a house car that will drop you off as a courtesy within 3 miles of the hotel! You merely head to the valet and let them know you need a ride. In the evening we enjoyed the most amazing flatbread pizza with mushrooms, I think I've ever had. The speakeasy, where we dined is hidden behind a mirror near the elevators. The artwork is fantastic and there are so many interesting seating sections and art pieces along with chandeliers etc. even the menus were made from fresh leather and adorned in artwork. Every single person working in this hotel was as absolutely lovely and gracious!!I would definitely recommend this place to anyone visiting LA or even you just want to do a resort pass to sit by the pool. My sister and I felt like royalty and were treated as such. I can't wait to go back and try their award winning dining experience and sit again by the beautiful rooftop pool!!!

DISGUSTING! Avoid at all costs. Used to be 5 stars now is 1 star. Cloudy pool water I feel like I need to get on antibiotics after staying at this place. Service and management are beyond rude. PSA to everyone! Avoid!

Don't let the luxury /designer aesthetics fool you. I've never had such unhelpful customer service representatives and supervisors help me with a situation as bad as the SLS hotel in Beverly Hills . Horrible and unprofessional. They claim I smoked in my room . (I did not) they charged my credit card $750 even tho I specifically asked to pay all in cash and even stopped on my way to check out and made double sure with the front desk that we were all paid up and squared away . They assured me my $300 incidental charge would be released and I went on my way .... Not even 2 days later bam !!!! $750 credit card charge . I called 4 times before I got a call back . They said there's nothing they can do (I'm sure there is plenty they could do but maybe because I'm Hispanic they think that I'm not important enough or they just hate their jobs) idk but I asked for proof of this smoking they are accusing me of and they said they couldn't provide me with anything and hung up... supervisors name was Jennifer . Not pleasant at all , she didn't care at all . Didn't explain anything . She was just like deal with it .... $750 is a lot of money . More than what I paid for the night at the hotel . Is this a new scam ? Is this because I paid all cash so they just pocketed the cash and charged my card? I know I didn't smoke in the room . The hotel is not living up to anything I would call luxurious or comfortable. They just do whatever and bill u for whatever and say tuff luck .... Will never give them another penny ..... terrible ethics this company has

We enjoyed our two day stay @ SLS Hotel in Beverly Hills. Location, location, location as they say, SLS Hotel definitely has that! Close proximity to the local hot spots for dinner and shopping. Each staff member we encountered during our stay was professional, friendly and always helpful. A special shout out to the valet and bell service team, always prompt and professional! This hotel has a different vibe, which we enjoyed. We stayed in the King Suite with walk out balcony, I would highly recommend it. We enjoyed having a private outdoor space in the beautiful Cali weather. The SLS offers a comfy mattress and two separate zones for AC comfort (living/bedroom). The extra amenities always a perk! I'll be returning to SLS on my next trip to Beverly Hills.

This was a whole mess but Ginger in room service made our week! She was very helpful with the wine selection and gave us some good deep belly laughs.

This hotel is wonderful. I stayed for 5 nights and had a fabulous time. The staff was attentive and helpful. The food and beverages met my expectations. The rooftop pool has lovely views and funky decor. My room was very comfortable, clean and well appointed. We were able to walk to some delicious restaurants. I recommend it.

Perfection! The rooms! The service! Awesome! My only complaint was all the service fees with meals... but I guess that is the new norm these days. Otherwise quite impressed!

Came here for an event a few days ago and I will say it was very cute and the reception staff , and valet are very attentive and helpful. Reception was super accomodating and overall I felt it was very safe and clean. The decor was kitschy modern and for a Monday night the restaurant was pretty busy so that's a good sign. The room was clean and bell men were very quick when needed. I have no complaints. I didn't end up staying the whole night because I'm a local and we just used the room as prep before event but overall I'd recommend, it's conveniently located and fairly priced.

I used to love this place. The aesthetic, the vibe, the restaurant and the drinks. All of that good reputation and memory wiped out by a bartender who overcharged my drinks and didn't provide the normal itemized receipt. After reading through all the other comments of people getting charged for things they weren't supposed to be charged for, I don't see myself ever coming back.

The breakfast was disgusting, $10 for a iced latte not even made with real espresso, but instead a nasty coffee flavored sauce. The eggs Benedict was mediocre and had like 10lbs of nasty meat on it. Absolutely horrible

Beautiful rooftop poolside experience made even better by the service. Trevor kept our drinks full and never had to get up from our lounges. Will be back!

This is for the small restaurant off the lobby. Thre food was expertly prepared,staff very soliditous Uncrowded, private

Tatiana at the front desk is Amazing! We have been here multiple times and today we were lucky enough to have her check in. Not only is she a wonderful and kind person, she is amazing at her job. She made sure we felt like VIPs and fulfilled all of our requests. I have always loved this place. The rooms are great and the pool is amazing. The company that owns this place is very lucky to have employees like Tatiana who care so much about the guests.

It's pool party season! Came here for my bday with my wife and a few friends. Service was great all the way from front entrance, to once we reached the pool. We showed up at around 1 which was a great time because we were able to snag some chairs/ set up "home base". It wasn't dead either and the dj was already going off. Trevor and Ryan at the pool area were amazing! Seriously, these guys made my bday that much better because they took care of our group and were super friendly. Usually, at a trendy spot in LA where it gets pretty busy you get sub-par service. But not from these two. Seriously, give them a raise! Food and drinks were all great - slight markup with the shots/ certain drinks, but it's LA and you have to expect it so no biggie for us. Anyways, got to see a dj whom I saw at the W hotel a few years back (Skemaddox) and also met him yesterday. Seems like a super down to earth dude and definitely knows how to get the crowd going. The other Dj's were great too and kept the crowd lively throughout the entirety of the event. All in all, this was a fun place with good vibes and I would recommend it!

This is a tough one. Probably more of a 3 1/2. Really fun in some ways, underwhelming in others, and occasionally ridiculously expensive. The SLS feels like a modern replacement for the sadly sagging W brand but with far less of a party, more of a hangover the next day vibe. The fun boutique trappings are all here. Fake guns for lamp posts, pink walls, pool tables on the room floors, pig statues abound... you get the picture. It feels like it's the 2000s all over again in this place but with a fresh take. Rooms are reasonably fun too with some equipped with patios which is a sort of nice touch (can't really see anything from them other than the building though...) There's a rooftop pool with a stunning view of L.A. That's great. However, the service up there is distant at best so don't expect to be waited on in a timely fashion. Not a deal breaker (you can just walk over to the bar) but when you see someone walking around serving drinks you have certain expectations that you might be able to get one too. Room prices aren't too bad but the ancillary stuff is ridiculous. 50 USD for a standard American breakfast is outrageous. Overnight valet parking for 70 is equally absurd. Three standard shots + mixers downstairs came out close to 100. Come on. So, mixed but overall I'd recommend it. Just don't eat or drink anything here.

I had an amazing Breakfast @slsbeverlyhills you really know how to treat a New Orleans girl. Completely Fab I had a light treat with avocado toast. Ooh, and can't forget the delightful mimosa This place was built for New Orleans, Louisiana girls. I am loving California LA Girls meet this LA Girl

We had a wonderful stay at SLS last week. There was customer service excellence from the amazing staff. Beds and chairs were comfortable. I love the decor and roof pool with magical views of all parts of the city. It's a great location for daily adventures in the city. It seemed about 20 minutes to everywhere we wanted to go. The first morning after we arrived we were waiting for a table at the restaurant nook. The host Zeki was super kind and brought some pastries and complimentary coffee! That was just awesome and totally unexpected. We wanted to get some recommendations on hiking and food places to visit in Malibu. He recommended Point Dune and Malibu Seafood, both of which were incredible. 10/10 for SLS - we will stay again next time we are in LA.

First off, how is this hotel receiving bad reviews? My wife and I had an exceptional experience. We stayed four nights and felt like royalty. The moment you walk in you're in awe, from the incredible service and captivating decor. Our room was modern with great detail. The bathroom was spacious and sleek. My wife was having cosmetic surgery, so I needed a power-lift chair. We went through a rental company and had it delivered to our room. SLS staff made this process effortless being I wasn't at the hotel when it arrived. We ordered room service for the majority of our stay which was phenomenal. The valet was fast and professional. Overall we had a five-star experience. I highly recommend SLS to anyone who's intending to stay in the Beverly Hills vicinity.

Great hotel. We got the terrace room. Loved that extra outdoor patio!! The rooftop was awesome. We ended up doing resort pass.com to get a four person dY bed for my friends birthday. The speakeasy is cool and they have a really nice staff. They even gave us drink tokens for my friends birthday. The only reason I gave four stars is that the valet is $70 a day I think that's super excessive.

I always go for meetings, and I love their service,food and atmosphere. They have pretty unusual decoration and I highly recommend everyone to go to the restaurant.

This Hotel Rocks. Just stayed here again. Vanessa was fabulous. When we arrived, our room was ready. Our room was good size, quiet and clean. We had dinner FridayEvening at the Pool Deck. It was fun eating outside and the deck had a good vibe. The Food was Good and the Service was amazing. Saturday we walked around the area. We'll be back soon. If your travels take you to Beverly Hills/ Los Angeles, I strongly suggest you check this hotel out. It's a GEM.

I recently stayed at the SLS with a couple girlfriends and we had a wonderful stay. The room was very clean and comfortable and the staff were incredibly professional and friendly. The fitness center was also very clean and convenient. My friends and I made reservations at the rooftop lounge and we experienced wonderful service there also. I definitely recommend ordering the pita bread with three dips -- it was delicious! The only downside we experienced was the fact that, while the room was covered in mirrors, the mirrors were very dim/opaque. I suppose it is meant to go with the aesthetic of the hotel but it was rather inconvenient.

I LOVED this hotel. The staff was INCREDIBLE! The grounds were nice.., for LA, they were great! The gym and spa were so perfect. The room service is the winner tho!!! Omg! Yes it's pricey, but it is bomb! You don't have to call to order and they are so respectful when they bring it. It's selfie-city too, everywhere! Way to go SLS!

Does not feel like a luxury hotel. This place is overpriced and overrated. I will say that the breakfast we had was very good and overall the service was good and the staff was friendly. I feel like the hotel needs some renovations becaused everything looked very dated. The rooms are nice.