Emma L.
Yelp
Absolutely terrible service. We were one of the only tables in the restaurant--we were just a two-top, with a few other small parties scattered around--so it was baffling that it took 20 minutes just to place a drink and appetizer order. Not exactly a busy night.
We ordered the Brussels sprouts to start. They were crispy and had good potential, but there was barely any aioli on them, which made the dish feel incomplete and unsatisfying.
My boyfriend got the Laughing Lemonade--tasty, but small for $10. I ordered a mocktail, the Dirty Redbull with lychee, and was genuinely excited to try it. But I never even got the drink. It simply never came, and no one followed up so I unfortunately can not say anything about that drink.
Our server, Tara, was rushing us from the moment she finally did come over--pushing to take drink, app, and entree orders all at once, even after we politely asked for a bit more time. When we got our build-your-own ramen bowls, they were delicious, but the oils were swapped--mine had chili oil when I requested garlic, and my boyfriend's bowl had no spice when he asked for chili. I didn't mind the heat, but he was visibly disappointed and wanted to ask for chili oil to fix it. Too bad our server never came back.
No "How's everything tasting?", no "Can I get you anything else?", no check-ins at all until it was time to bring the check--by which point we had already been waiting 10 extra minutes post-meal, visibly done and clearly irritated. We watched her check on every other table but ours multiple times.
I truly hate not leaving a tip, especially because I work in the service industry myself. But this was the worst service I've ever received. Zero acknowledgment, rushed attitude, incorrect orders, and being completely ignored.
This was my third time here--and unfortunately, even under new management, it's consistently disappointing. Tara, if you're reading this, please know: ignoring a table because they "look young" or you assume they won't tip is the fastest way to guarantee you won't get one. We didn't even get a greeting or your name--we only found it on the receipt.
Do better.