Smashburger

Hamburger restaurant · North Mayfair

Smashburger

Hamburger restaurant · North Mayfair

1

4709 W Foster Ave, Chicago, IL 60630

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Smashburger by null
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Highlights

Signature smashed burgers, crispy fries, shakes, chill vibe  

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4709 W Foster Ave, Chicago, IL 60630 Get directions

smashburger.com
@smashburger

$10–20 · Menu

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4709 W Foster Ave, Chicago, IL 60630 Get directions

+1 773 669 7933
smashburger.com
@smashburger
𝕏
@smashburger

$10–20 · Menu

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Last updated

Sep 15, 2025

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@eater

Where to Find the Best Smash Burgers in Chicago | Eater Chicago

"It was only a matter a time before someone applied the Puerto Rican ingenuity behind the jibarito — the sandwich that swaps fried plantains for a delicious and gluten-free sub for bread — to burgers. Smash Jibarito is a wandering pop-up where customers can enjoy that lovely smash burger taste combine with plantains (they hold up well, don’t worry about the integrity of the thing — nothing deteriorates!). You can also order a veggie smash burger with meat substitute that might taste better than the beef version." - Naomi Waxman

https://chicago.eater.com/maps/best-smash-burgers-chicago
View Postcard for Smashburger

CarbonDioxideCurt314

Google
Smash burgers are straight fire! Imagine juicy patties, perfectly smashed to create that crispy edge, packed with flavor. The buns? Soft and toasted, cradling all that meaty goodness. Toppings galore, from classic cheese and pickles to wild, spicy sauces that pack a punch. Every bite is a flavor explosion, and the vibe? Totally chill, perfect for grabbing a quick bite with friends or fueling up after a night out. If you’re not smashing burgers yet, you’re missing out on the ultimate food experience! 🍔🔥

Faith-Full Kitchen

Google
Wonderful place to be at. Isabella the host was very very nice and professional .definitely felt welcomed. Now you see the picture I posted,the manager Jerry brought it over to put a smile over my face. Sometimes that’s all it takes.makes sure you go to this location.everything was great.

Iraida Alvarez

Google
My order was not prepared correctly but the manager, Jerry, invited me to come back and he would make it right. Second order was excellent. Great customer service and delicious food! Highly recommend 👌 👍

Robert Szymanski

Google
I swung by Smashburger on the afternoon of July 11, and I can confidently say it was a flavor-packed escape from the ordinary. From the moment I walked in, the vibe was relaxed and inviting—perfect for a midday burger break. The star of the show was the burger: juicy, perfectly seared, and nestled in a toasted bun that held together like a champ. Smashburger doesn’t skimp on quality—every bite hit the mark. The toppings were fresh, layered with care, and the special Smash sauce added just the right punch without overpowering the whole thing. Let’s talk about those fries. Crisp, golden, and just the right level of salty—they were the ideal sidekick to the burger. No soggy half-efforts here. Each one was crunchy perfection, like they were daring you not to finish the basket. Smashburger delivers exactly what it promises: bold flavor, fresh ingredients, and a satisfying experience that feels both fast and thoughtfully crafted. Whether you're a burger enthusiast or just need a break from the usual, this spot proves it's got game.

RedhairNfreckles _

Google
Had an absolute BLAST while dining here. Not only was the atmosphere of the utmost ambience, but the food was delectable! It was my first time here so I, of course, had many questions- all of which were answered very informatively. Isabella did a SWELL job with the swift delivery of our food, and ensuring our overall experience was impeccable. Would DEFINITELY recommend to others and dine here again. Will forever remember the first time I tried smash burger because of this experience!

Dornette Ashley

Google
Saw this restaurant on IG and thought I’d take my family for a try! Pretty cool place and the food was yummy! I had a classic smash burger, smash tater tots and a chocolate shake! My family and I truly enjoyed the experience! Thank you Smashburger 😘

sayak chakrabarty

Google
I loved their burger and fries. I ordered two chicken burgers one with double chicken and other with mushrooms. Both of them tastes great and sometimes they give $5 off when ordered a total more than $30.

denita Robinson

Google
Great Service and food. We sat and enjoyed our quiet quick lunch. Daurshedrice is the epitome of sweet and gentle host.
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Mar W.

Yelp
Good price. Tasty, seasoned perfect, well cooked, great service. Friendly staff. Highly recommended.
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Nazia C.

Yelp
Great burgers. I've come here several times since they opened. Most recently I enjoyed the jalapeño cheeseburger. The raw jalapeños adds a delightful crunch and fresh flavor to the burger. The fries are good too!
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Tim O.

Yelp
Food is great. Burger, double jalapeno cheese, was juicy, seasoned properly and just really Good. Their smashfries were also really good. It ends there though. The front of the house service was a joke. It seemed as though the two people working, guy and gal, wanted to be anywhere else. They were on their phones away from the register when I walked in, I had to loudly clear my throat to be noticed and I was the only customer in the building place at 1:30 on a Thursday afternoon. The guy disappeared and the gal sauntered over and took my order. She then proceeded to do other tasks all while on her cellular phone. C'mon. At least act like you're thankful to be working.

Gene G.

Yelp
I have ordered from the Foster Ave. location many times. I've never had an issues with the food or the staff. Most of the my order is to go. However, on the few occasions I dined in, the resturant was clean, and relaxing.

Ting-Ting Z.

Yelp
I am writing to report an upsetting and unacceptable experience that occurred at your 4709 W Foster Ave, Chicago, IL 60630 on May 16th 2025 around 8:00 pm. What should have been a simple and pleasant visit for a meal turned into a stressful and disrespectful encounter--specifically due to the behavior of the elderly white male manager on duty. Here's what happened: I placed an order that included two large fries and three fountain drinks. Before completing the payment, I realized I had ordered too many drinks, so I asked for the three large fountain drinks to be canceled. The original employee who took my order was polite and helpful, but it appeared he wasn't authorized to process the refund or make changes to the order. He called over the manager to assist. The manager, tall older white man, attempted to make the cancellation before I finished the payment, but he seemed to be struggling with the system. I apologized for the inconvenience and said, "I'm sorry, I didn't know this was this difficult." He quietly mumbled something that sounded like "whatever." At the time, I wasn't completely sure what he said because he spoke under his breath--but his frustration became much more obvious shortly afterward. After I paid and received the receipt, I noticed that instead of canceling the three drinks, one of my large fries had been canceled instead. I pointed this out and asked for a refund for the three fountain drinks that I never received--and had asked to be removed from the beginning. Rather than resolving the issue respectfully, the manager responded with an attitude, asking me sarcastically, "Do you want three large drinks to go?" I reiterated that I had never wanted the drinks in the first place and had clearly asked for them to be removed. His tone and demeanor were dismissive and rude. What made this experience even more frustrating was that the original employee--who remained kind and clearly felt bad for us--ended up giving my mother-in-law $10 out of his own pocket to try and make things right. We greatly appreciated his effort, but we did not think it was appropriate for an employee to have to personally cover the cost of a management mistake. Out of principle, my mother-in-law ( older black lady ) returned the money to him before we left. As she was leaving, the manager, shouted at her: "Get the f** out of here."* This was shocking, vulgar, and completely inappropriate behavior from anyone--especially a manager. This kind of treatment is not only unprofessional, it's unacceptable. We were calm, respectful, and simply trying to fix a clear error with our order. We expect to be treated with the same courtesy and professionalism we extended.
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Phil S.

Yelp
03/08/23 - The last time I was here it took about 20 mins to get my double cheddar brisket bacon burger. This time I got the burger in about 5 minutes. This burger comes w/double hamburgers, brisket, cheddar cheese & bacon. Last time I feel like the burger was better. The brisket wasn't brisket in the sense that it was cooked super tender. It was basically a slice of roast beef on top of 2 burger patties w/thin cut bacon. Come on if you're going to serve brisket in a burger serve brisket not corn beef. The burger was definitely better last time
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Mark F.

Yelp
The location is convenient near the I-94 W Expressway. Good place right here to hang out. The service was good and the food was great.

alan a.

Yelp
Excellent food . Great service. I will eat here again. Definitely a recommendation in Chicago
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Sami U.

Yelp
Stopped by here today for dinner and ordered the Classic Double with everything, Regular Sweet Potato Fries and a medium coke. The fries were really good! I didn't even need to use any ketchup The cheeseburger was decent but definitely not on Five Guys or Portillos level Customer Service was friendly and fast The restaurant is spacious and very well lit up Definitely recommend for a quick bite!
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Samantha V.

Yelp
Yeah. Smash. I balked initially at the price. Everything is a la carte and it's not cheap. $3.29 fountain drink?? $4 fries? $10 burger... Sheesh. $36 for two people to eat what is just a step above fast food. Usually the higher the price, the less I enjoy things...but... The burgers are really good! And I'm really not a huge burger person, despite my appearance. You'd swear I'm related to the round faced hamburgler, but if so, I'm the embarrassed family member who shuns burgers. Anyway...what's REALLY got me is their smashtots and smashfries. Omg you had me at garlic rosemary. They are SO delicious. I really don't need to say more. Get the tots. The burger may be a byproduct of your visit.
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Nerina B.

Yelp
This opened up within the last year, and of course I want to support local business. It's clean, roomy, nicely decorated, casual atmosphere. The staff is very friendly and courteous. Service was fast. Did not wait long for my food. The burger and fries were really good. I ordered the single mushroom and Swiss with truffle. Wow very good. The burger was tasty and you can smell and taste the truffle. It was very good I ordered fries and the fries were your typical fries. A little tad to salty, but bearable to eat. The fries were hot and fresh out of the fryer. Good experience and will be coming back.
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Jessica S.

Yelp
No joke, waited 45 min. total for chicken tenders for my hungry 6 year old. I asked about the status of them twice, and instead of expediting the tenders they let it sit on the counter and then in the bag for 7 more min. That's when I asked for a refund, which the cashier said he gave but I never got! I also never got the chicken tenders which were just sitting in the bag. The manager/cook was just on their phone instead of cooking. I've never been so frustrated in my life.
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Charmaine D.

Yelp
Walked in and noone was at the registers so I thought there was some automatic ordering machines. Turns out the cashier was around the corner putting orders together. She comes out and takes my to go order: One classic smash burger and fries. The family behind me ordered three meals and sat down. If my own family wasn't waiting in the car I wouldn't have cared that the other family got their food ahead of me nor would I have cared that I waited for at least 20 minutes for fast food. I asked the cashier if my food was ready and she chose to take more orders first before checking for mine. Obviously I left upset at the service but I must admit the food was good! Lol
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Stalone H.

Yelp
Where do I even begin? We were stoked to try Smashburger despite the low ratings at this location. But since it was close to our AirBnb, we took a chance and came here for dinner. When we walk in, there was no one at the register. We didn't mind since my group was looking at the menu anyways. After a few minutes, a girl walks out from the kitchen and stands at the register. No greeting. No smile. Just a stare. Maybe she was new there but I had to repeat my order a few times before she entered it into the POS. There was an older gentlemen in the kitchen cooking and he was obviously stressed or overworked; throwing unprofessional comments out loud while making burgers. The food was decent for a fast food chain tho. Mushroom Truffle Burger: 3/5 Beer Batter Fish Burger: 4/5 Rosemary Tater Tots: 4/5 Cookies & Cream Shake: 3/5 If it wasn't for the bad service and bad vibes, this location would've def scored higher. Sad to see this place rated so bad. There's so much potential to be better. Would I ever come back? Probably not.
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Shantell B.

Yelp
The plant base shake is REALLY good, but 8bucks for half a cup of shake is ridiculous. We stopped ordering from here because our order was usually messed up or missing something or took forever. Which we usually don't care about at most burger joints but everything costs so much here you'd expect better.
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Bernadette D.

Yelp
To start off, this place has plenty of parking available. Walking in during lunch time the restaurant wasn't too busy. I was pretty excited to try this place since they had just opened. I ordered a cheeseburger with a side of fries and my friend ordered a classic chicken sandwich with onion rings. The food took a while for them to cook so my expectations were pretty high. The cheeseburger was good, but I wouldn't say there was anything special about the burger. The fries were also a bit unseasoned and could probably have used more salt or seasoning that they add on. The chicken sandwich I must say was not good at all. It was really dry inside and out/ either it was very overcooked or it was just old chicken. The onion rings as opposed to the fries were over seasoned and was really salty for my liking. Not sure if Smashburger is still getting accustomed to their recipes since they just opened but I don't think I will be back anytime soon.
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Chicago G.

Yelp
Very tasty burgers with interesting options. Kiddos have gluten allergy so appreciate gluten free buns - it is a $2 up charge which I don't love, but grateful to have a gf option. The fries and smash tots with rosemary and garlic are also gf and so crunchy and delish!
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Dan M.

Yelp
1st time ever trying Smash Burger. They had good service. Staff was very friendly and nice. I felt the staff was happy to have some customers coming in which I appreciated. I got the double smash burger with the garlic fries and a drink combo meal. It was decent. A touch greasy but not bad. Glad I can say I tried Smashburger.

Emiliano B.

Yelp
The Colorado Double burger was the best burger I have ever had in my life, the soda's are a little flat I'm not gonna lie. But the sheer quality of this burger surpasses anything I have ever tasted. I've been to 5 star restaurants that made burgers less worthy than this divine gift from god. It is worth every penny, it is worth its weight in gold.

Al L.

Yelp
Over priced burgers and the loudest worst playlist I've ever heard. Can't I just enjoy my overpriced burger and fries in peace? I went outside to get away from the noise but they have speakers blasting outside.
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Nadine B.

Yelp
I've had way better food it was cold when picked up it was a phoned in order and I live literally 3 minutes away and the burger was cold it shouldn't be that way the place is small and the prices are expensive not for a family of four

Tyler V.

Yelp
I waited 30 minutes for a simple burger and fries, when I went to ask why it was taking so long they said there was a mistake. After I asked how long it would take they said they would start on it, after 30 minutes of doing nothing. They never went to update me, never asked if I was waiting on anything, and didn't even start remaking my order until I asked.

Ali S.

Yelp
The food was actually very good I thought it was gonna taste a bit different considering this was my first time coming here & it's out of my comfort zone of the restaurants I usually go to
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Jacob J.

Yelp
And I had just written a review a week back! They needlessly drag out food prep and yet, quality is low. Senseless. A friend wanted to try Smashburger and offered to buy. Why not, it was a weeknight and the restaurant was quiet. Well, sorta quiet except for a unnerving commotion among the kitchen staff. A few customers wondering what the heck was going on! Whether busy or quiet. There is no need to scream inside of a restaurant. It can be alarming for customers. No management? Their kitchen was again fully staffed. I'm realizing that burgers take time here. Some twenty five minutes later we were on the road. Bud lives close so we were able to eat quickly. First, the person that fills the bag with fries does so without thinking about the time before the burger gets packed. (Checking reviews, this is common and an irritation shared by their customers) By doing this, the side will always be cold if it has to wait for the main. This time went with the Truffle mushroom Swiss double. Wanted a milk shake and some chicken wings for sharing. Ice cream was out and so were any offerings of chicken. Hmm, bummer. The burger and fries were not worth the wait. The burger was tasteless. All a good burger really needs is the right amount of seasoning. Even just pepper and salt can make ground meat sing. This burger sang no tunes. I needed anything & everything in bro's cupboard to add flavor. Pair with that cold fries. What a pointless meal. Forget Smashburger I am done with this brand. Two different situations and with similar outcomes. Two stars because the site still looks brand spanking new and they have quality ingredients. It's poor, how the end product and overall is not better.

Jolanta M.

Yelp
Once again, my takeout order was screwed up. I thought I'd give Smashburger one more chance but now I'm done. I was very clear to order a single, no cheese, but when I unwrapped the burger at home, it had cheese. Not good for the lactose intolerant. I ordered a single avocado burger and despite ordering a single, and being asked by the cashier if I wanted a single or a double again, my burger was a double. Hire some people that listen and don't look annoyed when you walk in... Pay attention to what is being ordered... Give the customer what they want... Despite the convenience to home, I'm out...for good this time.

Carlos S.

Yelp
Los baños no jabón No pepel para secar las manos Abriendo el comeder y están sucias las mesas el local se mira muy nuevo la construcción pero necesita limpieza
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Anthony M.

Yelp
This has now been open for a week and it's still a nightmare of a nightmare place. I ordered a burger, drink, and fries. It took over 45 minutes from ordering to get my food. At the 30 minute mark, I went back into the place and complained. They apologized and said "we're busy". They also offered to get my food to go. I also found out that they forgot to give me a drink so I went to with my cup to get something and all non carbonated drinks except ice tea was broken. The reason why the place gets two stars is the food was hot and generally good. It's not so good to be wait 45 minutes for, but the burger was good. They really need to get their act together or this place is not going to survive. This is not going to cut it for this area. EDIT: I did reach out to the email given below in the owner response. In return, I got a pretty generic apology and to just give somebody's name to get a free burger. I work in Customer Experience and this is by far the weakest response I have seen to a complaint. I will NOT be back.
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Christina C.

Yelp
Welcome welcome! I am more than happy that I can enjoy this burger when I am in the area. I decided to stop by and support them. Oh they are busy. It is clean, nicely decorated joint. I enjoyed classic cheeseburger but they have plenty gourme options. You can choose between Double Bacon smash, Colorado burger, Turkey burger , Truffle mushroom burgers.. options are endless as it seems. Atmosphere is more than inviting and they even gave me a little present of their signature seasoning. Isnt that cute?! I love when someone have personal touch. They also serve shakes made with Haagen Dasz ice cream as well as Breakfast sandwiches. I love how they had amazing vibe, great music and smiles on their face. My burger was amazing, juicy yet tender and seasoned to perfection. Next time I will try one of the Gourme options. Welcome guys!
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Andrew K.

Yelp
What happened to this place?! It's terrible now. Make sure you check your bag before you leave. I ordered through GrubHub a Colorado Crispy Chicken Sandwich that's supposed to come with pepperjack cheese, melted cheddar cheese, and grilled Anaheim peppers...I got none of that! Overpaid and underwhelmed! If you didn't get enough grease with your sandwich...then be sure to order some French fries drenched in fat and you'll be set.
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Troy C.

Yelp
I hate to give this place a bad review because they're too close to where I live and I want them to do well. But, I have to be honest and give the the future customers a heads up. Me and my son came here on a Saturday afternoon. They weren't too busy. Maybe about 15 customers inside. We placed our orders: two burgers and fries. While we were waiting for our food, a lady brought her burger to the counter and complained that they got her order mixed up. Then five minutes later, a gentleman checked on his order. I guess he's been waiting for a long time. And then, another lady came to the register counter and also complained that their order was also mixed up. I looked at my watch and noticed that we've been waiting there for more than 20 minutes!! We finally got our food and while we were heading home, my son told me that the Smash Burger manager yelled at him and his friends when they went to that restaurant last summer. He told me that the manager ( white male, maybe in his 60's, and long gray hair) kicked out two of his friends because they brought their food (Chipotle) inside the restaurant while my son and his other friend bought burgers from Smash Burger. I should tell you that my son and his friends were only about 13 years of age!! They're kids who goes to a Catholic school not too far from this place! The manager could've ask them nicely that they couldn't bring outside foods inside his restaurant instead of yelling at them.. Very poor management skills and bad customer service. McDonalds is way better and cheaper. Definitely won't be going back to this establishment.

Zach B.

Yelp
The way the manager talks to customers is unacceptable. They admittedly messed up my delivery order by handing the driver the wrong order and then accused me of fraud. After 3 separate phone calls the manager still didnt understand who I was and which order I needed so I got a refund on Grubhub. Then almost an hour after this, the manager continued to call and harass me accusing me of fraud and saying I was Kyle. My name is not Kyle lol.

Murray M.

Yelp
I was on my way to the Cub game when I stopped at the Smashburger on Foster Avenue. The food was awesome and the person taking my order pleasant and helpful (I have a hearing disorder.) The manager came out to help me and provided directions to the ball park. All around great experience.
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Sal A.

Yelp
My review is just based upon the food itself because I've only ordered online and haven't eaten in the restaurant. So I have no idea what the restaurant itself is like or how the service is. As for the food it's better than good (maybe great), definitely one of the best burgers I've had and the best fast food restaurant burgers I have had. The burgers taste fresh (I doubt they freeze them), they are on the thin side (which is good and the way I like), flavor is good, the buns are good and bacon crispy. So It's pretty much perfect for a burger. If there is a downside, they have messed up on occasion on the order and their prices aren't cheap (but seems like everyone has raised their prices so prices are still in line with most other burger places).
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Slim M.

Yelp
Best burgers anywhere in our opinion! Juicy AND crispy ((how do they do it?), crave-worthy (will spoil you and make other burgers disappointing). Wow yum wow wee!!!
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Jan S.

Yelp
After a series of unfortunate events, my airpod case fell while by the soda machine. While I was able to recover the case, and left airpod, the right one was definitely lost in the sticky depths of the unknown on the floor under the fountain drink dispenser. After a few embarrassing attempts to retrieve the airpod myself... I realized I was going to have to pay $100 for the replacement. But then... employee Melany saw my struggle and grabbed a broom and tried to fish it out for me. A couple of minutes later the restaurant music cut out and the proprietor was also on all fours trying to find the airpod too. After 10 solid minutes, the airpod I thought was surely lost forever slithered out of the furthest possible corner of the floor. I couldn't be more thankful. Smashburger cares about their customers, and it shows/ Also these burgers were amazing.

Jon S.

Yelp
This location has been good service and quality of food for a long time except for tonight. Tonight, the two orders of fries were old, cold, and stale. I won't be back. Thank you for the past orders.
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Connie K.

Yelp
I came in to pick up a to go order on a Friday afternoon and was told it wasn't ready but would be soon. I continued to wait and asked again after 20 minutes how my order was going and was told the same thing. 40 minutes pass by until my order was complete. What probably contributed to my long wait time was the big argument between the staff members behind the kitchen. The kitchen is open so I could see the manager and the workers loudly yelling at each other. During this time there were several customers waiting in line and even more waiting for their food to be ready. Someone behind me grumbled that he wanted his money back instead of waiting. When they were done bickering the workers seemed pretty upset and the girl handling the food haphazardly threw the finished burgers/sandwiches across the counter. This entire situation was super stressful. By the time I got home with my food the fries were cold since they were prepared first. My fish sandwich was fine but I was so hungry at that point that I just gobbled it down without thinking about how it tasted.

Valerie C.

Yelp
Got the colorado burger. I think it was good for the most part. If they didn't offer any hot sauce then the burger would of had less taste for sure. Employee cashier dude was honest about their selections. Wish the food had a meal instead of ordering the drinks and sides separate. very fast food like dining area.
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Carlos G.

Yelp
Great tasty burger good variety of options great fries excellent service place I was at went the extra mile, if the prices were a little lower I'd eat there everyday.
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Steven C.

Yelp
I almost never eat fast food but this place is close to home and out of pure laziness I will stop by every once and a while to grab a bite. The food is just ok and never really consistent. But the real issue is the staff. On my last visit I counted 7 employees and a manager. After about 4 mins of watching 3 employees standing at the counter waiting on food to bag up I made eye contact to facilitate getting an order started. One girl started to make her way over to be only to be detoured by the ringing phone which she picked up and started taking a phone order. So back to waiting again...2 more mins go by and the manager (I assume he was by the way he was directing his staff) nodded my way as he was exiting the building. He did state someone would be with me soon. Well I assume EVENTUALLY someone would help me but I was thinking about sooner rather than midnight. After the phone order finished up I finally got my order in (this was at about the 8 min mark) and 10 mins later my food was ready. Meh for taste and even rate it at a full "blah" when you include the time it took to get it. Moral to my own story, don't be lazy and drive 5 more mins and go elsewhere.

Miguel M.

Yelp
Terrible burger , didn't even get my order right . Employees all looked like they didn't want want to be there , Makes sense . Finally got my food and i have to say the burger was dry , no seasoning, no flavor whatsoever . I'll never visit another smash burger after this place put a bad taste in my mouth , literally
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Jessica C.

Yelp
If you like salty food, thin shakes and a long wait, you've hit the jackpot with this location. Came in at about 8:45 on a Friday night. Not terribly busy. They were out of fries, so, OK, we'll get tots and "haystack onions" to accompany a couple of their signature burgers. No special requests. Young man at the counter was pleasantly patient. Good enough start. Ten minutes later, our name is called and we're handed a shake. We like to enjoy our drinks with our food (don't you?), so we wait. For 15 more minutes (!) as we watch customers come and go and to-go bags accumulate on the counter. At one point, the expediter--whose title in no way accurately describes the job that was being performed--called a name that was difficult to hear. We had to approach well within social distance limits to actually hear and understand what he was saying. Literally, ear up to his face. I can sympathize with a soft-spoken voice, but maybe consider amplification if we are supposed to remain six feet away and discern what you're saying in a restaurant with plenty of noise pollution. That was the only name we heard. After 25 minutes of waiting, we approached the counter of bags and found ours sitting there. At this point, our shake had melted, although we had initially noticed through the clear cup that it was liquid-y to begin with. And not very weighty, which didn't bode well. Everything except the tots was soggy. Buns were wet and squashed (smashed?). Bacon was offensively underdone. The classic smash burger had the intriguing disposition of being ketchup-forward, without seeming to have much ketchup on it. Tots were so salty they felt acidic on our tongue. On the upside, the oversweet shake countered the salt, but it was the kind of confection that was really only half a shake, fluffed up by air and ice but not much actual ice cream, so that yin and yang didn't last long. On a side note, we also witnessed some unhygienic practices by gloved hands, eg, tucking shirts and adjusting pants, then going right back to handling food with the same gloves. So disappointed. Not for us.
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David N.

Yelp
Went here for the first time and will definitely be back. I'm so happy this location opened up in Eden's Collection plaza with parking. What we ordered: a Double Truffle Mushroom Swiss Burger, Smash Fries, Haystack Onions, the Smoked Bacon Brisket Burger and an Oreo Milkshake. PROS: -Honestly one of the best burger places in Chicago. -Food is fresh, fries were crispy and burgers were pipping hot. -The brisket in my burger was better than some of the smoked BBQ restaurants in Chicago- yes Smash Burger makes tender BBQ! CONS: -Floor was a little greasy, but that's expected, they make greasy food so don't slip! Not a con but a recommendation: They need to add Truffle Garlic Parmesan Fries to their menu, they would be a hit!
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Anna T.

Yelp
Don't order online from here - they did a really disappointing job. Order showed up 1.5 hours after ordering, they didn't have part of my order in store so they called to substitute and it was not good. Also forgot one of our shakes so we didn't even receive the entire order. Again, disappointing.
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Kaden O.

Yelp
The Double Truffle Mushroom Swiss Burger was so damn good. It was hands down the best Berger I've hade in while. Victor, the guy who took our order was so kind. 10 outta 10 recommend.

Jes B.

Yelp
I've gone to the location in Lincoln Park many times and that location was always spot on, fresh and never messed up my orders, then sadly they close. I was on foster and noticed there was a smash burger, I was static! I wanted to give this location a try. I WILL NEVER COME HERE AGAIN. I ordered 4 burgers for my family. Every burger was made wrong! I asked for no mayo on the Colorado burger and to add barbecue sauce and red onion. I got the complete opposite. With the rest of my family's order same thing, we ask for no tomatoe, they put tomatoe on. We added cheese on a other buger and paid the extra cost and was suppose to come woth lettuce and tomatoe and got none of it! It was mind blowing how much they messed up! Spend $55 and wasted every cent. I then called the store and asked for a manager to ask for a refund or a credit or something and the manager on duty said there was nothing he could do and hung up on me. THE MANAGER HUNG UP ON ME!! I was shocked! So unprofessional. I called and called and they kept on putting me on hold. I would appreciate if someone can message me back. Thank you

Nhan N.

Yelp
Overpriced for what it is. Bought two burgers (just sandwhiches) total was $29. Both was mediocre at best.

Laura G.

Yelp
I've tried this location several times because it's close and I want it to work. I order online and the food is consistently ready 20-30 minutes after the specified pick up time. Apparently they make each order of tots or fries individually. As if there won't be a need for them again in 2 minutes. I watched three orders of tots come out 5 minutes apart. It doesn't seem to be any particular employees, it just is how they do things here.
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Mark M.

Yelp
called for pickup ordered brisket cheese bacon double burger and large fries reasonable price pickup was ready when i got there employees were bery friendly and helpful burger was juicy and very tasty, and big! fries were good with sauce i will go back