Smashburger

First time at Smashburger and our party all thought it was one of the best burgers we have had compared to some other popular burger places that are similar. Also the fries were thin and everyone enjoyed that. I had the All American and it was great! The patties were definitely seasoned and that made the burger have a great taste in addition to the ingredients that were included. One person had the smash chicken and that was good too! And the service was quick. You just place your order and pay and then get your drinks at the self serve stations. Then they bring the food to your table. Also if you like spicy food the spicy fries were excellent. I would definitely recommend this location over the other options in this shopping center. Hopefully they will get one in the upstate soon!

8/25 - 1st time going, always wanted to try, now I finally have. In my opinion this establishment is OVER PRICED, This is a burger 🍔 restaurant, beware everything is à la carte.. For 3 people I paid over $60 and that's not including drinks, if I got drinks it would have been almost $75 dollars 🙃 I feel like After spending over $50 drinks should be free 😖 The establishment was Cold but pretty clean. My kids did love the burger, they said it was one of the best and I must say I had the Smoked Bacon 🥓 Brisket and Oh my 😵 it was so Delicious 😋 the fries were good and my son tried the Oreo milkshake and he loved it so much he got another one before we left. Overall expensive but good burgers 🍔 but for the price you can go to a nice restaurant.

Cobie took our order and she was so helpful as this was our first time trying smash burger! She along with other staff here today was so kind!!! We happened to come in on kids eat free too which is always awesome. The food was fresh- I had a very good American hotdog!!!

I went to this location in Irmo. It was my first time visiting there. And I loved the customer service I received from the lady at the register. She was helpful and patient with me since I had no idea what I wanted. But I chose something that was displayed on the wall. I figured if it was a picture of it… it must be one of their popular food items. The friendly lady at the register brought it to me at my table. Now, the presentation of the food was good however, my Brussel sprouts were delicious but greasy (see pictures). I enjoyed the lightness, and airy of the fries. It was a pleasant experience for my first time.

Amazing experience! The staff were super friendly and welcoming, and the place was spotless. The menu had some unique options, and every dish we tried was full of flavor and pleasantly surprising. We had the Chicken burger Chicken tenders Tots Smashfries Crispy brussels sprout—everything was delicious and a surprise. For a fast-food spot, this place really stands out! I didn’t take many photos because the food was so good I completely forgot. Next time I’ll try the big dog. The wait was a little longer than expected, but definitely worth it

Having been to the Smashburgers in Charlotte, I knew this was the place to go when I was in Colombia. It did not disappoint. Food was served surprisingly fast, and I was treated to some of the best fries and brussel sprouts I've ever had. The Mushroom Truffle Burger was also to die for. 5/5 all around.

Great food and service, the double truffle mushroom smash was amazing, along with the bacon cheese fries. Will got our order out quick as well as a line of others.

the food was great best fast food burger i have ever had ann what they did with the fries are amazing

Food was pretty good. A little bit greasy but over all taste was good. Price is a little high too. French fries were my favorite thing. I had the smash bbq burger! Would come back to try more. Waiter was really friendly. And the tractor drinks were a nice touch I enjoyed the strawberry dragon fruit one.

Every single time I purchased Smashburger takeout they wiped their ass with the burger and then proceeded to wipe grease all over the paper so when I open it, I get nothing but grease all over my hands and a burger that's been inside someone's butt. If the cook is reading this, you're an Bhole and you need to get trained. Stay away from this Smashburger. Store #930042 Lake Murray Blvd Irmo, SC 29063 United States

- [ ] My great nephew suggested Jacks Burgers and I agreed to treat. Let me tell you about these cold burnt burgers, I ordered for the first and last time. I ordered 5 burgers with fries and 2 mac-n-cheese sides. Did I mention that not one was served with customary LTO but they sent pickle spears with bites out of them. No lie. The smashed burgers were just burnt slivers of what now? They claimed it was Wagyu but Maury said, "That was a lie!" The mac/cheese sides were just a mouthful of regurgitated pasta, sprinkled with Great Value shredded che'ish. Don't believe me? Look at the pics I posted. #FACTS #DontDoIT

Food was just ok. It's wasn't bad but nothing special to make us want to run back. Staff very friendly. First time visiting. Maybe we will give it another try someday.

My daughter took me for lunch while we were in Lexington. It was both of our first-time eating at Smashburger. The service was very smooth, the young lady who took our order was very sweet and friendly. They had indoor and outdoor seating available. We chose to eat inside since it was hot outside. I had the BBQ Smashburger with smash fries and a chocolate shake. My daughter had the Truffle, Mushroom, Swiss Smashburger with smash tots and an Oreo cookie and cream shake. Everything was delicious and made perfectly.

We got two of the brisket bbq smash burgers and they were so good! I thought the bbq was left off but I am pretty sure it's Under the cheese.

just went to the Columbia SC smash burger and ordered the double classic not tomato, reciept even said what I ordered. got back to my hotel room and the burger was packed full of some very spicy sauce and peppers. Thise ingredients don't even come on a classic. 6$ shake 3/4 full was also uneventful so 16$ went in the garbage! it's not like my burger got switched with somebody else's I was the only on there.

We were the only customers and our food was cold, fries old and so much oil that it left a huge pool oil oil under the basket. Root beer was flat. Don't waste your money

Teenagers playing around and walking around with apple earbuds in their ears so they can' hear what the costumers are ordering. Then the menu that's posted on Google is not the same in store, so the Salted Caramel shake is a no. The girl who took my order went on break, didnt leave anyone in charge so the dude who was putting orders out completely jump over my order and gave someone who ordered minutes after me their order first and wasn't even gone asked until I said something. Then he tried to insult my intelligence and look in the online order heat box when my food was under the hot lamp the whole time. Then he let the cook come from back and place an order for his family but didn't know how so people like me was just waiting for no reason at all. Upside the Swiss mushroom burger and rosemary sweet potatoes fries were good.

Spend forty dollars just for my food to be cold and and nothing but meat on my burger that I asked for ALL THE WAY OVERPRICED FOR NOTHING !!!! Can't stress that enough

The restaurant was not that clean. Tots were dripping with grease and the burnt ends sandwich was dry and way overpriced for what you get. The drink machines were out of almost every type of drink and very sticky and lots of pink slime. Servers were nice.

Great hamburgers! Love their onion strings. I wanted an In and Out but not located here. I believe Smash Burger may have them beat.

Always fresh , excellent lettuce (not wilted,not all white no good parts) and the Avacodo/bacon burger is my all time favorite!!!!!!!

Love love love this place! Brussel sprouts are amazing! Great size portions. Chipotle Mayo is a must. The bacon is also a treat! I've always had wonderful customer service every time I go in. The dining area is clean and taken care of as well. Call ahead and they usually have the order ready with in 15 min.

This is the second time Ove tried this place! Both times were a total waste of time and money. The Hamburger, was paper thin, there was no sign of the cheese I ordered with. I asked for a medium rare, it was over cooked! A great disappointment, and it is out of my list for good. Store 1309 937 Lake Murray Blvd.

We stopped here as we traveled, just to grab SOMEthing, because the restaurant we wanted to visit is now closed First impressions were good: Smashburger appeared clean, and the cashier/order taker was attentive and helpful. I asked if they had GF buns, and she quickly answered, "Yes." I spied the Truffle Mushroom Burger, and thought I might enjoy it, since I often eat mushroom burgers. The cashier told me that the people who order the TMB say they like it. Well, I'm sorry to say I did NOT like it. It had a funky smell (truffle?), and I didn't love the taste. My daughter got a regular cheeseburger, and I literally smelled her burger to determine whether the meat on mine might be spoiled somehow. Nope. Hers smelled great! So, keep this in mind if you're considering the Truffle Mushroom Burger; truffles are a fungus, and may not suit you. My daughter enjoyed her cheeseburger, and ate every bite.

It was a greasy mess. Not much flavor and overall I did not enjoy it. I also got Smash Fries which were basic and a chocolate shake which was pretty good. I would not recommend or try this place again. 5 guys / Habit Burger r both MUCH BETTER and cheaper The owner of Smashburger did reach out to offer a gift card and to apologize. That was nice but not necessary. I'm not looking for a free gift card, I just didn't enjoy it. I wouldn't use the card. Thanks tho! It was nice reaching out and trying.

Awesome burgers. The brussel sprouts are a unique option, well worth a try. I keep coming back to the Lake Murray Road location. Very well run.

Reminds me very much of Shake Shack in NYC. Your typical fast casual burgers and shakes restaurant. I say "typical" but that doesn't mean it's average. It was very good!! I got the BBQ Bacon burger. Burger was cooked perfectly, tasted fresh, onion straws really added to it. I would get it again. We got the coffee shake, blended with high quality coffee, and it was amazing!! All in all I would definitely stop here again. I reserve 5 stars for the best restaurants I've ever had, so that is the only thing holding me back from 5 stars.

I almost forgot how chill a typical Sunday morning was in Columbia. We were waiting for our folks to get outta church to have our last meal together before Rosa J. and hubby's flight back to our home sweet home, the Windy City Chicago. Smashburger wasn't our first choice. However, the "Yummmm" restaurant attached to the Columbiana Centre had a four-five (45) minute wait and wouldn't let us sit in the patio. It was strange even though we didn't bother to contest. Smashburger was a solid choice, even though I believe the burgers and other entrees are on the pricier side. Hubby and I had a order of avocado black bean burger and a order of Carolina chili burger, a order of veggie frites, along with two (2) fountain pops featuring the Coca-Cola freestyle machine. The total was almost $20. The veggie frites were decent, but the color palette was less inspirational in my opinion. With only carrots and green beans, I was anticipating a wider variety of vegetables to spruce up the dish. I don't know if the "Carolina chili" burger or sandwich was a regional special. I guess I shall find out the answer to the question if I ever walk into a Smashburger location in Chicagoland. Smashburger isn't a particularly exciting choice of restaurant for me, yet it's a family-friendly joint without having to spend a fortune. For the Columbia standard, I am glad to render four (4) stars at this time.

Went in to celebrate our daughter's birthday dinner! Had a coupon so it made it more enticing. The store is very clean and well decorated. The staff was less than helpful and the cook staff messed up every single one of our orders. I specifically asked for no cheese and my boyfriend asked for no mayo. We got both, unfortunately. Thankfully, we are not allergic but that kind of lack of attention to detail could easily harm a child in the future. We are not the kind of people who return food but it left a mediocre taste in my mouth for this restaurant. The food itself was great. Due to the "smash" part, the burgers will come thin and well done, so if that's not your preference, it might be better to skip this franchise. I would recommend them other than these small errors. The location is great and everyone likes the make- yourself- any- soda- you- want machines. :-)

We just moved here a month ago and all the places we've been to in the immediate vicinity have been delicious, except this one. The burgers are super small and thin for the price, very reminiscent of a McDonald's cheeseburger (the dollar menu one). We upgraded our fries to "smash fries" at the recommendation of the cashier and they were horribly greasy with way too much rosemary. All the toppings were in one spot so I had to mix them up myself, but regretted doing that after tasting them. We ended up throwing away 2 full large fries.... Not worth almost 40$ for 2 burgers, fries and drinks. We won't be back, and I know that doesn't hurt anyone's feelings, but I wanted to give my honest review for others. Unsure why this is such a beloved place but some people institutionalize places that really baffle you.

amazing burger and fries , first time here so yeah, it's making me write more words tho bruh smh don't read this ahh ahhhhhhhh

We are traveling and trying to hit places we don't have back home. Stopped at 11 am, says they open at 11 am. Waited until 11:10 and still not open. You lost our business, bummer we missed out

Ordered a double burger with NO cheese and of course it came out with cheese. I brought back to the cashier and she wasn't happy about the remake. The new burger came out as a single with so much mustard ketchup and mayo that it was enough for 5 burgers. So I paid for a double and only got a single. Didn't want to interact with the employee again so I just ate the burger which was good after I scraped off the excess condiments. That is why they had 2 stars. Not going back when I can spend my money else where and get what I paid for.

It's been a while since we've been to smashburger, but our trip didn't disappoint. Kelsay got the spicy jalapeño Baja burger: LTO, chipotle mayo, guac, pepper jack and jalapeños. The guac wasn't her favorite, it wasn't quite as thick like the guac she normally goes for, but it's a burger joint so we're not knocking them for that. I did a build your own, with LT, chipotle mayo, haystack onions (extra charge), and pepper jack. We also got an order of smash fries and tots (fries/tots tossed in rosemary, garlic + olive oil) We'd suggest you always swap regular mayo for the chipotle variety, it just adds a nice flavor to the burger. Overall it was a great meal, especially since we were hungry. Only complaint is that the single patty burger is a touch small, def go for the double it'll be worth it.

Smashburger is always a solid choice for a bite to eat. Unfortunately the draw back here, as with all of these locations, is the price. I feel like I'm paying too much for it. It's better than the average burger joint but I feel like I'm paying restaurant prices for a burger that's a step below restaurant quality.

This is a well run establishment. Food quality was great! Customer service was friendly, attentive and efficient! Restaurant was clean. Highly recommend for a good meal fast.

The food was very good, but was cold when it arrived, and the burgers were crushed together. Everything was just wrapped in paper. For $45 they could put the food in more substantial containers, which would have kept it hot and protected it from being crushed.

As a devoted burger-lover, I really enjoy this restaurant, and sorely wish we had one in Greenville! Tons of burger options to try here, and at least two different size patties, so be sure to ask for the bigger ones if you're hungry. For any sandwich, you could also choose a chicken breast instead, turkey patty, or a black bean patty. Pro tip: if you're going to want a second patty, be sure to order it when placing your order, otherwise, they charge you for a full burger (like $5) instead of just an extra patty (which is like $2). The beef patties are nice, and don't seem frozen. We also really like the many salad options here, with burger patties on top or chicken breasts. And, my favorite to top it off: the Coca-Cola Freestyle machine! Smashburger, please open up a franchise in Greenville. Until then, this is a great option on the way to, from or by Columbia. It's very fast and easy to access from I-26, less than a half mile after exiting.

I had a to go order. Once I drove home I realized one of my burgers was missing. I immediately called to see if the missing burger was waiting or if they needed to make it. I was on hold the whole drive back. I make it back in the store and the cashiers only response was "It didn't have a receipt". Honestly I was just looking for a simple sorry, and then explained everything to her about how this is super inconvenient and unprofessional on their store. She just stared at me. I never file complaints and super easy to please but this is beyond unprofessional and rude. Updating to say that Smashburger has been super nice at reaching out and wanting to make things right! Bravo to their upper management! I left a one star because of this one employee but will be updating because I do not believe this employee represents their business as a whole.

food was great service was perfect, great prices and wide variety on the menu. perfect location to bring your kids or overall anybody

This place wasn't bad- but was also nothing special. Having been to several different regional/local burger joints I think there is definitely something left to be desired at Smashburger. I do like that you can opt for a Turkey Burger (or other options) if you choose. Fries were pretty good as well.

My family and I went to Smash Burger in Irmo around 6:00 on a Wednesday. The place was really busy but we could see that tables were available. This was our first time at SB but I made sure I knew our order before we approached the counter. We ordered our food asking politely of the very grim looking young cashier "No mayo, please" and "No ketchup or pickles, please". We also ordered 4 drinks. A few minutes later we realized we were not given cups for drinks. I looked at my receipt and realized the cashier didn't add them to our order. My husband got back in line and paid for drinks. Not a cheap eat, really. Dinner totaled $40. While looking at the receipt I noticed that none of our requests were printed on it. No trace of the "no mayo or ketchup or pickles". I wasn't optimistic. Food arrived and was covered in mayo, pickles, ketchup. However, we were also left cheese-less! BBQ bacon cheddar burger? CHEDDAR? The haystack onions were so incredibly salty they were inedible. Many of them were still doughy and raw in the center. (See pic) The Smash fries were tasty but very greasy. The sweet potato fries were awesome. The iced tea was some of the best I've ever had. I'm a born and bred Southern girl. I've consumed my weight in iced tea several times over. This is REALLY good, fresh brewed, perfectly sweetened iced tea. I would go back just to drink the tea. They were so busy we decided to just wipe off mayo and ketchup and pickles and eat up. It wasn't clear who the manager was. I saw another very grim looking "staff member" whose tag read "Shift Leader". She seemed to be working the ENTIRE dining room by herself. More than likely overworked and underpaid. The employees all looked so unhappy and sad that I wondered if they all had just collectively received some horrible news right before we walked in. I came home and wrote a note to Smash Burger telling them about our experience. I received a reply this morning written to "Janice". But my name is Julie. "Janice" was offered $20 in Smashbucks as consolation for the $40 disaster the night before. "Janice" was also reminded that should I not spend the entire $20 in Smashbucks I wouldn't be given any cash change. Attention to detail? Perhaps that needs to start at the management level. Sincerely, Julie aka JANICE Updated review: 9/27/2015 Out of the four different occasions our family has ordered from Smashburger only one time did we get the correct food. It's just too frustrating to get home with our order and find that we've, once again, got the wrong food. Tonight my burger had smears of avocado all over the burger - as if avocado had first been added but then taken off. My son's veggie burger was supposed to come with avocado. He's a vegetarian but I'm betting that avocado went straight from my meat laden burger directly onto my sons veggie burger. My burger was completely wrong and just gross - smears of avocado, ONE piece of mushroom, smears of ketchup, no haystack onions, no bbq sauce. It's pretty obvious this was made incorrectly and "salvaged". I'm not sure what this is but it's not a cheddar, bacon bbq burger. The one time our order was correct it was great but we're just done with Smashburger for now.

We ordered our food with no problem; however, our food came out scattered and our milkshakes took even longer. Some of us were halfway done with our food and our daughter had finished her burger by the time they came out. Both our BBQ bacon burgers were without BBQ sauce but I didn't realize it until it was too late. They remade the other burger quickly. We visited the men's bathroom and it was very dirty; our son even noticed how dirty it was. The front trash can was overflowing and the tops of both trashcans and were noticeably dirty. The floor was so dirty it was slippery and one of the girls at the register kept touching and playing with her hair. Staff was nice...just poor service and a dirty environment.

I love smash burger. I would give this specific location 6 stars if I could because of Josh working the register. He was so personable and friendly and seemed to really enjoy his job! This man should be working in a five star, upscale restaurant where he can make big tips instead of a smash burger. GO JOSH!

Last time I came in there was a HAIR IN MY BURGER, they handled it well so I came in to eat here again ANOTHER HAIR bu this time in my boyfriends burger. sooo gross other than that nice service

Hi! So This is first visit ever to Smash Burger. It's a Friday night at 6:30, not many people here. The cashier gives the run down and some suggestions. I get the fried Brussels sprouts and a large burger with avocado slices and extra Swiss. Got a seat and pretty soon dinner is delivered to my table. Wow! Better than expected! Let me keep this to the point, we will be back!!! Good work team!!

First visit... One of the best burgers we have ever had. So good that I even finished before my husband! That never happens. I had the mushroom Swiss, he had a regular Smashburger... he was equally impressed. Great service, thank you Tori! One downside, a little pricey especially for a side of fries. They were a little greasy also. We would visit again.

I ordered something at 8:50 and waited an hour and nothing came. I called and called and nobody picked up. I finally went there and whoever talked to me was rude as hell and told me I couldn't even get a refund until tomorrow.

Ordered from Smash Burger tonight through Bite Squad. The food was cold and the grease had completely soaked the bag and the burger wrappers. The burgers were raw in the middle, as was the bacon on top. The tater tot order had exactly 6 tots and the cup of brussel sprouts was only half full. Very disappointed.

The burgers are pretty good! They're not greasy, and you can customize your burger as you wish. The reason I prefer this place to others is because I can substitute sweet potato fries or a gluten free bun! I am also anxious to try their salads. Oh, if you prefer a grilled chicken sandwich, they can do that too!

Our to-go order was placed in the restaurant at 12:10. There was no one behind us in line for probably another 5 minutes. We were given cups to get our drinks. The guy was working on the ice for the soda machine so we weren't able to get our drinks. We waited about 15 mins. and I went up to ask about our order. They said they were waiting on the fries but the burgers were in the bag. I noticed other people were getting their orders and people eating in were being served. (Soda machine still not working). Waited another 15 mins. and went up and asked again. The guy I asked told me the fries are just coming up. I said our hamburgers are totally cold by now. He rudely asked if I wanted them to be re-done. I said I really don't want to have to wait any longer. There were people who had placed orders after us and they were getting their food before us. It was another 3-4 mins. before I was handed the bag. The hamburgers were totally cold, the order of sweet potato fries was cold but the Smashburger Fries were nice and hot. It will be quite awhile before I go back there. I heard the guy I had talked to be rude to several other people. Not acceptable.

This place was okay as far as a chain goes for lunch. I really enjoyed the variety of sodas available. Specifically the fried Brussels sprouts. In general, the price may have been a touch high. I'd go there occasionally. I would not recommend the upcharge for the truffle drizzle on fries. Overall, this location is well situated, and there is a lot of parking around back.

Possibly the worst veggie burger I've ever had. I guess the head recipe creators didn't realize that it takes more to make a good black bean burger than throwing together a lump of bland bean paste?? The burger itself was also sloppy and definitely "smashed" together in the worst way possible. I paid almost $10 for this and some fries. WTF. I was looking forward to trying this restaurant all weekend, and I can say for sure, this is definitely not the burger restaurant of the future.

Since visiting Smashburger, it is the only place I will go to get a fresh accommodating healthy size burger and fries. There shakes are awesome and I love the fact that they make sure you receive the remaining portion of your shake left in the cup.

If your looking for a great burger I highly recommend Smash Burger. My 12 year old, who normally refuses to eat hamburgers went there with her friend and came home raving about how great the burgers were, so we figured we better try it. She was right, great burgers and fries! The wait is a little longer then A fast food joint but well worth it. They also have hot dogs and salads if your not down with burgers. They have the coke machine where you can make any flavor combination you can think of, I love that. For desert they have real ice cream hand spun shakes who doesn't love that. The prices are very reasonable. All my kids cleaned their plates, me too. We will definitely be back.

I was driving through, saw the billboard and decided to give them a try. It was a disappointment. The smash fries were an oily mess. The idea of fries in olive oil and rosemary is a good one. The taste is spot on. There was so much oil dripping from the fries that I couldn't eat more than a few. It was a good idea ruined by poor execution. I also ordered a classic burger. It was also dripping with grease. I had high hopes. I have no plans to return.

This is a horrible place to purchase gift cards from as I found that my cards were drained of the funds after 4 months and no one from corporate would even respond to me. I lost over One hundred dollars but they lost my patronage.