Smashburger
Hamburger restaurant · San Diego ·

Smashburger

Hamburger restaurant · San Diego ·

Signature smashed burgers, crispy fries, and shakes with great service

Smashburger by null
Smashburger by null
Smashburger by null
Smashburger by null
Smashburger by null
Smashburger by null
Smashburger by null
Smashburger by null
Smashburger by null
Smashburger by null
Smashburger by null
Smashburger by null
Smashburger by null
Smashburger by null
Smashburger by null
Smashburger by null
Smashburger by null
Smashburger by null
Smashburger by null
Smashburger by null
Smashburger by null
Smashburger by null
Smashburger by null
Smashburger by null
Smashburger by null
Smashburger by null
Smashburger by null
Smashburger by null
Smashburger by null
Smashburger by null
Smashburger by null
Smashburger by null
Smashburger by null
Smashburger by null
Smashburger by null
Smashburger by null
Smashburger by null
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Smashburger by null
Smashburger by null
Smashburger by null

Information

4577 La Jolla Village Dr Suite 1233, San Diego, CA 92122 Get directions

$10–20

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Information

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4577 La Jolla Village Dr Suite 1233, San Diego, CA 92122 Get directions

+1 858 250 0882
smashburger.com
@smashburger
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@smashburger

$10–20 · Menu

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Last updated

Dec 11, 2025

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Nashville Hot Chicken Specialist Lands in Carlsbad | Eater San Diego

"At the Collection at UTC, I visited the second San Diego–area Smashburger, a new 2,355-square-foot fast-casual spot open daily for lunch and dinner; it serves the chain’s signature Angus beef burgers—patties smashed on a hot seasoned grill—alongside grilled and fried chicken sandwiches, turkey and black bean burgers, salads, sides like crispy Brussels sprouts, milkshakes, and beer and wine." - Candice Woo

https://sandiego.eater.com/2023/11/28/23979430/red-chickz-richard-blais-patisserie-melanie-cori-trattoria-smashburger-food-restaurants-san-diego
Smashburger

Ari R.

Google
If you’re looking for a convenient spot to grab a quick bite without trekking through the entire mall, Smashburger is a solid choice. The location is easy to access, and service is quick—which is perfect when you’re short on time. Smashburger is usually spot-on with their food, and while the burgers were a bit saltier than usual today, they were still flavorful and satisfying. I also love their drink selection—and the self-serve setup is a nice touch for those who like to mix it up or go back for a refill. What really stood out during our visit was the customer service. We were greeted by Allasha, who was incredibly sweet and professional. She went out of her way to make sure we felt welcome and even handled an awkward moment with grace when my husband accidentally walked into the employee area to wash his hands. She kindly and politely asked if he needed help, never missing a beat. Overall, it was a great lunch experience. We’ll definitely be back!

The Calm O.

Google
The location is very nice and clean. Service was A+. The quality of the food was A+ all around. It was definitely one of the best burgers I've had. It's pricey but worth it.

Lynne B.

Google
I've had some fantastic smash burgers, and I must say, the experience was truly top-notch. The staff was so kind and friendly from the moment I walked in, making me feel right at home. I was impressed by how quick the service was, and my burger arrived perfectly cooked and piping hot in no time. The restaurant itself was also incredibly clean, which I always appreciate. Overall, a great meal and a great experience—I'd highly recommend it!

M M.

Google
My first time at a Smashburger. We had a single truffle mushroom burger (I realize I don’t care for truffle flavor - haha) and a classic double smash. Lexi was an awesome host. She took our order, brought our burgers out to us and came by often to see how we were doing. This is a fast food place but almost felt like a sit down restaurant. The burgers were very good…love my burgers smashed!! Tried their smashed tater tots and loved them! I couldn’t taste the garlic but the rosemary flavor took it to the next level. Looking forward to coming back.

Ryan R.

Google
⭐️⭐️⭐️⭐️⭐️ Smashburgers – Amazing Food & Next-Level Service! 🍔🔥 We had such a great experience here that we had to leave a review! Everything from the service to the food to the atmosphere was on point — especially thanks to Allasha, who truly made our visit special. Here’s the breakdown: 👑 Allasha Deserves a Standing Ovation! • She greeted us immediately with a warm, genuine smile 😊 • Took time to walk us through the menu with patience and kindness • Gave us custom recommendations based on what we wanted — and nailed it! • Her energy was upbeat, professional, and made us feel so welcome — honestly, she’s a big reason we’ll be coming back! 💯 🍔 Delicious Food, Done Right • The beef burger, chicken burger, chicken tenders, and fries were all 🔥 • Nothing was greasy or over-battered — just crispy, fresh, and flavorful • You could taste the quality in every bite 🍟 Fries Worth Writing Home About • Perfectly crispy • Great portion size • Not greasy — just golden goodness! 🧼 Clean, Comfortable, and Chill • Dining area was spotless • Bathroom was stocked and smelled great — not something you see every day! ⚡ Fast & Friendly Experience • Our food came out quick, hot, and fresh • The vibe from the whole team was welcoming and positive 💥 Final Thoughts This place has it all — great food, great vibes, and standout service thanks to Allasha. If you’re in the area and craving a solid burger spot, Smashburgers is the one. We’ll definitely be back soon! 🙌🍔

JC W

Google
We went there today around 18:30 and the cashier was super nice (I guess her name is Zoey??), and the lady who packed our take out order was very friendly too. We ordered a kid’s meal and a regular fries, we waited around 13 mins. The fries were super fresh and very good! My kid liked the chicken tender as well. (I was about to order fries from Shake Shack but I’m glad I tried smash burgers!!). While we were walking and enjoying the fries, some people said “ hmmmm I smell french fries!🤣” It was our first time visiting and we will definitely go back again 👍👍👍

Doug & R.

Google
I just had one of the best chili cheese dogs I’ve ever had and I’m 63! Allasha welcomed us into your UTC La Jolla store immediately and gave us great service. Thank you.

Marcella H.

Google
Allasha was so professional and sweet. Excellent customer service. She was very attentive since we walked in the door. I would love to see her given an insentive. She made our first time experience exceptional, we will definitely be back, my girls loved the food. The whole experience was awesome.
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Zaneta R.

Yelp
Came in for my first smash burger experience and it was phenomenal. The place was clean and the staff was professional. allasha was patient with me when trying to view the Menü and greeted everyone that came in with a smile. She managed taking so many orders plus delivering the food and additional things with ease. The staff in the kitchen was efficient and quick ! I will most definitely be back !
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Aly T.

Yelp
The truffle mushroom burger was actually one of the best burgers I've had in my life. Along with the sweet potato waffle fries, it made for a much needed delicious lunch! The service was also fast and the woman working the front (I believe it was Alisha or something along those lines) was so smiley and kind and friendly -- really made the experience even more enjoyable! Causal ambiance, I sat outside and it was quiet enough for me to take a call!
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Brandi P.

Yelp
I had placed an order on-line for pick up and it was very quick. My order was ready within about 5 or so minutes of my arrival. I was welcomed as I walked in and the staff was very friendly. I got a chicken smash burger, it was good but would have liked a little more seasoning . We also got the Brussel sprouts which sound like an odd choice but they were so good, the hot tots (tossed in Nashville hot seasoning. They were spicy but yummy) and a regular smash burger which was beyond delicious. A few of the items were on the $5 (both burgers were) menu which is a pretty good deal and the sides just shy of $5 as well. I had a coupon for $5 off of $15 so it was like buy 3 get 1 free. Being at UTC there is a good amount of seating inside (including some bar top style seating so you can sit and people watch while you enjoy your food or shakes) as well as plenty of shared seating in the grassy/courtyard area outside. Overall pretty good food and experience and I am looking forward to heading back. Smashburger is a great, filling, budget conscious option in the La Jolla area.
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Leah B.

Yelp
Stopped in Smashburger for a quick bite and Kelsey was so welcoming and sweet! My brain was tired at the end of a long day and she was patient, friendly, and I'm so glad she talked me into the Mushroom Truffle burger! It was delicious, buttery, and I still got my veggies on the side! The tots were PERFECTLY crunchy and salted, which I feel is rare to achieve that perfect balance.

Ally E.

Yelp
First off - this review is for Kelsey! She was great. I have a gluten-allergy and she was super helpful in asking if I needed my bun toasted on a separate surface to avoid cross-contamination, let me know that the fries can be fried separately! So great, because most places (fast paced restaurants) don't really care about that. She was also helping other customers get comfortable on the patio, providing an umbrella for their newborn all while taking orders, and expediting food. Just wanted to say she did a great job, and she's appreciated. Thanks Kelsey! Food was fantastic.

Lisa M.

Yelp
Food was fantastic I love the classic burger. I wish they had onion rings. Service was friendly and attentive!
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Angeles R.

Yelp
Came to this location for the first time and got the hot chicken sandwich and a mushroom burger. The hot fries were pretty good and the sandwich was okay. I have a bias towards Nashville hot chicken sandwiches, and this chicken sandwich was not up to my spice level. The mushroom burger was also okay. However, the service was great from the moment we walked it.
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Nell E.

Yelp
smash burger milkshakes area so the and creamy! lived their salted caramel shake a real treat! lots of indoor seating, friendly service.
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Bonnie Y.

Yelp
It's been ages since i visited a smashburger. The cashier seems new. It took awhile for her to get the order. We got classic burgers, chicken tenders and smash fries. The fries were still as good as I remembered. My favorite from Smashburger used to be chocolate peanut butter milkshake. Unfortunately they didn't have it here. The service was ok. We had to remind them about our fries order. I would come back to get a chicken burger and some sweet potato fries. Hopefully they'll have the shake.
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Mel M.

Yelp
It's been years since I've been to a Smashburger since many of them went out of business over the years. I decided to give the UTC location a try and was pleasantly surprised. As expected, the location was busy at UTC on a Saturday night. Even so, the burger came out quick and tasted very good. Definitely a good burger option if you're in the mood for a burger.
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Shirley F.

Yelp
Food is good it's a quick lunch if your in a hurry service is sell order. Not a long wait for order. Ambience is cafe style.
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Bernardo B.

Yelp
Very very upset at this place , My underage son went to buy a burger here , he has a lactose allergy and when handed his food and realized there was cheese on it he brought it back for an exchange . Cashier shut him down and told him if he wanted a replacement they could offer him one at half price . What kind of customer service is that ?? I called the place and talked to the manager and he said because cashier didn't got the order right there was nothing he could do . Terrible customer service for this people and attitude, this is a young under age boy that was taken advantage off .
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Juliana C.

Yelp
I'm not sure why the negative reviews... everything was absolutely delicious! I like burgers but to me they get old quickly. It would take a really tasty burger for me not forget and want to go back! Smash burger it is with that Double Smoked Bacon Brisket burger! I ordered the burger with Smash tots a lemonade and a Oreo shake. The burger was perfect with thick juicy brisket slices on top. I didn't how I would like brisket on top, but it worked together well. I enjoyed it so much, every single bite was devoured! I would've like more smash tots since they were really yummy and I think the portion was a bit slim compared to the giant burger. I'm not sure if I've had Tractor Lemonade before, but I'm a fan! The Oreo shake is one of my favorite things in general and it was delicious! It was not super busy when we arrived. Staff were friendly and the restaurant was clean. The food came out quickly and the Oreo shake came out a bit later. I think the ice cream was beyond frozen and they had to put some muscle into making it, Thanks! Everything was better than I expected! Thanks for a yummy meal and delicious Oreo shake! 2024:5
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Jack M.

Yelp
About a week ago, I was at this Smashburger location for a Yelp Elite Event, and at the time, I promised to return to the turkey burger, and I did, to pay homage. I had the single patty turkey burger with a side of sweet potato fries. The burger was very good, although I did hit a couple of heavy pockets of salt. The turkey patty itself was very tasty and juicy. The burger is a great alternative to the beef option for those who do not eat red meat. The pickles, red onions, lettuce, and tomatoes were fresh and crispy. I liked the way they toasted the buns on the turkey burger. The sweet potato fries were great. They had crispy nature to them, were lightly seasoned, and tasted great. I would order them again. The young ladies at the front were super nice and helpful. This location offers inside and outside seating. It is located at Westfield UTC. Great turkey burger.
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Courtney O.

Yelp
The Westfield UTC Mall has undergone such a positive expansion with a new slew of restaurants and eateries on the Crate and Barrel side of the mall. This has really transformed the mall into an all day affair with so many great options to kick up your feet or get a sweet treat mid shopping (if only the parking was free for more than 2 hours!) Smashburger is a Denver-based chain that has made its way back to San Diego. The staff was super friendly and the food was good. Tasty burger, crispy fries and a hearty salad. I appreciated that they had a great healthy option on the menu. Food takes a bit of time, so be patient. My guess is that things will start to move quicker once the restaurant is open for a bit longer.
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Jean-Charles N.

Yelp
The smoked bacon double brisket smashburger was pretty good I asked for no salt on the fries but came with salt And it is overall pretty pricey The place is brand new and nice
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Mel B.

Yelp
Had the opportunity to dine in this establishment recently for an Elite Yelp event. I have never been here before nor have I ever tried a smashburger. Upon entering the restaurant, I was greeted by Tamaree who had taken my order. I ordered the following items: Classic grilled chicken sandwich Bacon double smashburger with side of fries Strawberry milkshake After my order was taken, my son and I sat down and patiently waited for our food. When it did come out, my chicken sandwich came first. We waited a few more minutes until the burger and fries came out. Once it did come out, we dug right in to enjoy our meals. The classic grilled chicken sandwich was tasty. The lettuce and tomato were fresh tasting. I do wish the grilled chicken itself was a bit bigger, but I did enjoy the sandwich. I took a bite (or two) of my son's bacon double smashburger and was nice and filling. The burger itself was pretty meaty with all the protein stacked up. The burger was cooked well and seasoned perfectly. We came on a Friday night and it was pretty busy. It was so busy that the restaurant had ran out of napkins. :( Nevertheless, we enjoyed the opportunity to dine here. The strawberry milkshake in the end totally made up for it! Thank you, Hannah and Yelp for the invite! I truly appreciate it!
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Kyle H.

Yelp
This was my first time at Smash Burger and I had a great experience! I got the Double Colorado, which I highly recommend. The burger was very savory and the green chiles, pepper jack cheese, and spicy mayo bun added a nice hint of spice that made this burger really delicious. This was not a boring, tasteless burger. So I'm hopeful their other burgers are just as tasteful! The fries are good as well, but could be a little thicker. They gave us a side of buffalo sauce when asked, which was great with our burger and fries. The Agua Fresca drink was really good too! It's very sweet, which I like, so if you don't like your drinks really sweet, maybe opt for something else. We ate inside, which was a good experience as well. There are lots of tables and even two booths for seating indoors. There are a couple outlets at the counter seats by the front entrance as well. The staff were very friendly and helpful. Would definitely come back!
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Emmett T.

Yelp
I love the set of eateries that has opened at The Collection which is on the east side of the Westfield UTC Mall. The parking is much better because it's less crowded, plus the businesses are much easier to access than those in the middle of the complex. Smashburger has returned to the central SD area with its debut in a suite between a local sandwich shop chain and an Italian restaurant. Several tables were located outside on the front patio. An equal number of seats was available inside for seating. The burger game has been uber-competitive in this market so in a way, it's surprising that this chain has decided to re-enter the fray. There was a featured Mac & Cheese Burger on the first menu screen, but I was here for one of the seven Signature Burgers. The Double Truffle Mushroom Swiss as a single patty was my choice along with a regular order of SmashFries. I took a seat at a two-top table with a claim number. About ten minutes later, a worker brought the food out. Double certified angus beef, aged Swiss cheese, sautéed crimini mushrooms, and truffle mayo were served on a toasted bun. The burger was juicy, however the crispy char on the edges of the patty was not noticeable. That was my expectation for a smashburger, especially given the business name. The french fries were tossed in rosemary, garlic, and olive oil. The rosemary provided a unique fragrance to the crispy spuds that I haven't experienced elsewhere. For the price and quality of my burger and fries, I felt it was slightly above average. That equated to a 3.5 star rating for my meal at Smashburger.
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Stacey M.

Yelp
Overall it's what you would expect from a fast casual burger spot. Meat seems like good quality and the food came out quickly. Everything was pretty greasy - the onion rings were good and crisp, but left a coating of oil on your fingers and on your mouth. The burger was filling and good quality. The full meal cost $20 which is a little high for a fast casual spot but like I said, it tasted like good quality ingredients.
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Stephanie H.

Yelp
I used to always go to the Smashburger off the 15 and after it closed down, I was really sad, but I'm so relieved that they opened up one in UTC! The location is conveniently next to the parking lot and surrounded by other food establishments. We were lucky enough to come in on grand opening day and snagged a water bottle give away, which was really cool! I appreciated the nice servers and the cleanliness of the restaurant. There was ample seating inside and outside. The food itself was fresh and delicious! Though, the smashfries were overly greasy, so I don't think I'll get that again. The Brussels sprouts were the best part of the meal! Overall, it was a great meal and the workers were really nice. This was my second time here and I'll definitely be back for more.
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Lauren S.

Yelp
Finally open in UTC! Easy to walk to from the east parking lot and lots of seating indoors and outdoors. This is fast casual--you order at the counter and have a number for it to be delivered to the table. They have TVs for the games, too. The staff was very friendly and helpful. While it is not a cheap meal, you get a good bang for your buck. We got the double brisket burger, smash fries, and Oreo shake. The burger was HUGE! Big enough to share honestly, and the fries were fresh and delicious. Would definitely recommend the brisket burger. The shake was good--on the thinner side but lots of Oreo chunks. Overall, we'd keep this on our list as a reliable burger spot if looking for something higher quality than fast food but not as formal as a sit down joint. TLDR; delicious burger, good portions!
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Regine A.

Yelp
I will probably never eat here again. :( I think this location is fairly new..maybe that's why it's not great yet? The food was very bland. I could've made better home made burgers, but we decide to give this place a try because we've heard great things about smash burger. I had the spicy mac n cheese burger. It was spicy in the beginning. Then slowly became mild as I kept eating it. Not sure how that happened. The Brussel sprouts were good! I'd order those again. My husband originally wanted the Colorado burger, but they didn't have the ingredients. So that was disappointing. I love that they had a kids menu. My daughter had the chicken tenders and fries, but it was also lacking flavor. I'm grateful they had ranch and ketchup. The condiments saved us. The service was good. The cashier seemed annoyed at their fellow employees, but they were kind to us. And our food came out quick. I'd give 4 stars for service, 2 stars for food. It's definitely a fast food joint that I will not be returning to
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Mike E.

Yelp
I'm always very confused when I read reviews about a restaurant that are polarized and so different from what I experienced. The only thing I can think is that it all must come down to who is working at that time? This was my first time going to a Smashburger. I was looking forward to it because I absolutely love hamburgers in general. But the food was awful. The girl who took our order was very nice. But the burgers were literally cooked to the point of beef jerky. The fries were crispy, which is great, but they were extremely oily and had very little taste. Maybe some more salt would have helped? I got the regular fries btw. The place can also use some cleaning up. I got a beer to go with my food and I got up for a minute to use the restroom. When I got back, my beer was filled with no less than 7 or 8 little flies. But then I read other reviews and people say how juicy and delicious the burgers are, which leads me back to the idea that it depends on who is cooking at the time. What else can explain it?
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Angela D.

Yelp
Today was my official cheat day --- this burger hit the spot! I got the classic and it was Juicy and satisfying. Kelsey at the front gave great customer service too! Definitely coming back next time I need a burger!
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Blossom V.

Yelp
I've heard all they hype about Smashburger and had to see what it was about. I came here on Fri eve with my son who LOVES burgers, generally speaking "it's just ok". I thought they would be thinner patties since it's called smashburger, but they are regular hamburger patties. I had to settle for the single burger (I wanted the kids burger) with smash tots and my son had the double bacon burger and large fries. You order at the counter and your food is brought to your table. Ordering easy, but the fact that they suggest tip for counter service doesn't align and you tip before you get your food. Regardless we tipped not knowing if service or food was to our liking. I don't like big burgers and usually order kids burgers. I asked if they were the same but just smaller. She said they are the same, but if you order kids burger you can't customize, it will be just the bun and the burger and you can't add anything...lettuce, onion, pickle or whatever they have available for all other burgers. The food came out within 10-15 minutes, but mine came before my sons, so basically I was eating while he's waiting for his food. The burger was good but not exceptional based on the price point. The tots were nice and crispy but way too greasy (see pics) and I had to stop eating them, knowing I was consuming all that grease made me queazy. My son gave his burger 2.5 out of 5. We did notice our burgers were not cooked the same. His was made well done, mine not so much. But they also don't ask how you want your burger cooked so we thought they would be the same. Based on this visit, I don't think we would come again. There are so many other good burger places. Poor value, too expensive for what you get.
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Samantha W.

Yelp
The classic smash burger was yummy. Veggies were fresh. Tasted good. It would've been much better if the bun wasn't cold though. The bun looked to be toasted on the inside but oddly the outside of the bun was quite cold. We waited about 10 mins for it which I thought wasn't the worst. But they do advertise that food is served "in less than 6 mins". We didn't get any fries but I saw others with them and they looked really good. I will say it seemed very chaotic and disorganized despite having no line of customers and not even every table was full. I'd guess that it was like that because they opened so recently and are still trying to get into a groove of working as a team and learning roles because I could hear the manager correcting kitchen staff multiple times and expediters asking the kitchen to communicate because orders were getting messed up. I saw a very sour looking customer leave after getting her burger cuz she thought the wait was too long. I felt kinda bad for the employees cuz as a past restaurant server, I'm sure they're trying their best and it's not easy dealing with hangry customers. Service was friendly and gracious. We had someone ask if our entire order had arrived and if everything was okay which was nice. Quality checking is always good. Also, as people were leaving there was someone from the kitchen keeping an eye and thanking customers and asking them to come back. I thought that was nice. I imagine they'll be running like a well oiled machine soon enough. Would I go back? If in the area and craving burgers - yes.
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Stephanie C.

Yelp
Cute burger joint in the middle of the outdoor mall. The servers were pleasant. The burger was made fresh to order. I went with the Double Classic Smash (mostly because I wanted to try their smash sauce) the burger itself was good. A little overdone for my liking but the flavor was great and the bread was super soft!
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Joel C.

Yelp
With the best season that is coming up and the best food that is served during the Summer and the weekend is the juiciest thing that you can find and the buns that make the best burgers to keep them together. The Elite event that was the best event with the visit to the best Smash Burger joint that is here in San Diego the best food for the summer months. The great location the UTC Shopping mall with the many departments when you have the day to go and do shopping and you get the hunger craving the one thing that takes you to the highest is the Smash Burger. The first time I had noticed the place was the site was under construction it got my eye to know there was a Hamburger war here at University Town Center. The many restaurants that you may find are the fast foods and the burger kings they have the multiservice drink machines yet do the many eateries serve tater Totts with the Hamburgers or the Chicken Sandwiches with some of the best shakes nice and thick. I had returned back to the restaurant to try the shakes I saw them being taken out to the customers that tole me they had table service the best thing. The Front line of the restaurant has a great spirit and the skill of getting many burgers out to the many customers. Smash Burger is one place that is going to be incredible for the summer. With the l0ocation of the Smash Burger at the University Town Center you can find some of the best things to have the best nights with the outdoor seating you can sit and have a great evening with the great food and the great service to finish with a great thick milk shake. A menu that gives you some of the best dishes and the many dishes to choose from the Smash Burger is one of the best creations served with the best tater tots. With the many sides they have I wanted to see what a thick juicy burger tasted with the seasoned tater tots many places have tried yet the flavor fell short. With the Summer Months coming the restaurant is going to be busy is come early and get the best seats outside if you can find inside the best food is next to come. With the best in burgers, you're in for a treat and the finger food is the one that has you coming back for more have a great summer with the Best in Smash Burger.
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Kyle R.

Yelp
This Smashburger really went above and beyond for my family when celebrating my girlfriend's graduation. They comped her meal to commend her hard work! What a thoughtful gesture that likely reflects a culture of hospitality at this location. Really enjoy the outdoor patio at this location on this specific visit as it was fairly hot during the day but cool enough to enjoy the Southern California evening. Will definitely be visiting again!
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Athena Michelle G.

Yelp
Yummy burgers and sides , great service and customer service. The place is clean and welcoming will be coming back
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David M.

Yelp
Service is great! Food order : Classic double smash: 9.3 really good, one of the best smash burgers I've had. Really juicy Bacon stack smash: 8.9 also really good. Bacon was salty. If bacon was candied or sweeter it woulda been perfect Truffle burger: 7.6 a bit dry, but still OK I wouldn't order it again Sweet potatoe fries were really good ! Smash sauce and ranch
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Samir C.

Yelp
We came here for the Yelp Elite Week event. The place looks new. Service was quick and friendly, and the place was clean. We had the smoked bacon brisked burger. It was excellent. Good size. Very tasty. And most important to me, minimal gristle. The fries were hot which is critical. Shake was good. We'll come again.
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Amanda N.

Yelp
I was first greeted by Kelsey at the register and she gave me a warm welcome. I was happy to leave a tip because being genuinely kind and helpful in the service industry is never a given and should be rewarded. If you work hard and you do it with a good attitude, you should be rewarded 3 fold. While I was eating my food I overheard a customer sending the same crispy waffle fries back that I was enjoying. She said they were too crispy and received understanding, a full refund, and a coupon for her next visit. That high level of customer service is nice to witness. Michelle came over to me and asked me for feedback on the sweet potato fries. I told her I like them crispy. She was transparent with me about how they're currently working on the formulation to find a happy medium between too soggy and too crispy. The food was good and reasonably priced, which is harder to find nowadays. Every person I came across was courteous and pleasant. I will absolutely be back!!!!
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Johnnie W.

Yelp
The service and food options were great, and i liked the vibe of the establishment (not too loud or anything)! I tasted some fries from here a couple of days ago (so good), and went back for a burger today during lunch. Glad I did! The food came out fresh and fast. I'll definitely be visiting again when I'm in the mood for a burger with deliciously seasoned fries Kudos to whoever made my food today!
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Angela D.

Yelp
Their smash fries are amazing! Loved the shoestring fries and the seasoning is freakin delicious! Loved that it's crispy yet soft in the inside. Something I know I will be ordering again. Their double avocado burger was juicy and bun was soft. Service was quick and inside has plenty of seating. You can help yourself to the condiments and utensils by the fountain drink machines too.
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Sue N.

Yelp
I liked my Chicken Smash Burger and the Tots were good too. The place is clean and the staff had a helpful, welcoming vibe. It was refreshing to see a polite, well-mannered group of young people who worked well as a team. I don't see that kind of camaraderie that often these days, so kudos to the manager for hiring a great team.
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Ann H.

Yelp
Husband and I were hankering for some burger and came upon this place while walking around UTC mall. The cashier was friendly and helpful and gave us a good recommendation for the wings- they were tangy/sweet and tasted wonderful. I was also impressed that their burger was juicy but not greasy. Quick and easy meal- I will likely be back.
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Nancy D.

Yelp
I love this place but they have taken green chilis off the menu as well as onion rings. WHY they were our favorites It the best burger in San Diego

Timothy M.

Yelp
This is one of the many burger chains, however this location has a great lady on the register. She was friendly and welcoming. The burger and smash fries are top notch and served hot. I love the use of beef tallow for frying food.
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Yiyi H.

Yelp
Classic smash: Classic, well-balanced, juicy burger! It's not overly greasy yet still has juicy beef and great beefy taste. A little pricey but overall this is a delicious burger.
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V L.

Yelp
Extremely disappointing experience. My son, who has a cheese allergy, ordered a cheese-free burger but received one with cheese. Alone and without a parent present, he sought to correct the order, but the staff took advantage of the situation. When we called to correct the situation the manager was dismissive, and refused to replace the burger without an additional charge- long story short they wanted to charge half price extra to make another burger and didn't refund for their mistake . This unacceptable behavior and lack of accountability for handling food allergies is a serious concern. My son had to get food somewhere else and didn't receive a refund
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Ghiezelle S.

Yelp
- I came here before just for fries and wanted a quick bite to eat and stopped by SmashBurger to try out one of their burgers. Heard many reviews and decided it was time. Parking: - Located near the far east side of UTC, parking can always be hit or miss especially on the weekend. We were lucky enough to find parking on an upper level parking lot near Corner Bakery. Id recommend parking in a further lot to avoid all the traffic. Food review: Double Swiss mushroom burger ($12): - if a burger spot has anything with mushroom, I'm getting it. I asked to take out the truffle mayo (not a fan of mayo) and it was okay. For $12, it was a little underwhelming and just okay. I'd give it a 6/10 if I'm being honest. For the price, the portion size was not a lot. Maybe I'm just comparing it too much to The Melt's double mushroom Swiss burger which took me forever to eat. Nonetheless it was okay. Very oily so grab extra napkins while you're there Smashburger fries ($5) - fries were probably my favorite item there. Well seasoned but a little too oily. Not a big issue but I wish the portion sizes were a little bit more for the price Service: - Not sure if it was just loud but the person taking my order had a hard time hearing my order and I didn't want to raise my voice any louder than I was speaking. We got our food pretty fast. They give you a number and deliver your food to your table. They had about 3-4 people making orders and 1 food runners. You get to pick between indoor and outdoor seating. Not too many people when we went in so that's probably why we got our food right away. Overall review: - I'd pick this over shake shack if I wanted a burger at the mall but for the price, there could be more in my opinion. Overall it was a 6/10 experience.
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A P.

Yelp
A real decent burger. I got the mushroom truffle. It was fine as mushroom I didn't necessarily taste truffle. Their agua fresca drago fruit was delicious. I think they need a meal deal. I can get a burger, fries and burger for 9.99 across the street...
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Rachel G.

Yelp
My family was craving a good burger so we decided to give this new location a try! The person taking our order was warm and welcoming, and we received most of our food relatively quickly. We did have to check on getting one of our shakes a couple times, but we eventually got it. The tables were neat and clean and had a nice vibe to it. I ordered the bacon avocado burger - it tasted pretty good, the bacon had good flavor and the avocado was ripe. Towards the end, I only had bread with mayo left to eat, though. This could have been because the assembly was a little lopsided, but the patty was not excessively sticking out at any point so this has me thinking the patty I had was too small for the bun. I was also not the biggest fan of the bun that my particular burger came with. The tater tots were crunchy on the outside and soft on the inside (perfectly cooked in my opinion) and sprinkled with some seasoning. It's definitely a place to go to for a decent burger, but not my absolute favorite
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Camila O.

Yelp
I came here for a burger on a rainy Sunday. The service was great. I don't eat butter or cheese so they had my burger ready within 10 min (it took them longer than usual) and they confirmed the burger didn't have neither one. I like this because it was a to go order so I'm always worry that when I get home I will have to throw away my food or go back to the place. The reason why I'm giving 4 starts is because the burger felt a little slim. It was a double avocado burger and it had very little avocado. Everything tasted good!
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Alex R.

Yelp
The food was damn good. Got the double smoked bacon brisket burger with smash tots. Also, an oreo cookies and cream shake. The brisket was very tender and very tasty. It is very easy to bite through. The tots were good. They were crispy, and you can taste the garlic. But I was disappointed that my shake came when I was almost done with my food. It was a very good shake. I can't wait to try the other burgers.

Samantha P.

Yelp
I always walk past this place & decided to give them a try. I got their classic smash and fries & it was actually really good! What made my experience even better was that the cashier, Allasha, was extremely friendly & welcoming! I had a million questions & she answered them all & also gave some great recommendations to my boyfriend. Overall, super pleased with my experience!
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Steve Y.

Yelp
Skimpy order of five onion rings for $4.99! The burgers have gotten smaller. The Cobb Salad was small. Instead of sliced boiled eggs, fried eggs. Service was good, though.