Marcy Y.
Yelp
Honestly, a tad disappointed with my Snappers visit. I was in Key Largo for the weekend for a wedding. On the non-activity days we explored a little bit and I had been craving a whole fried fish. Given the name, we decided to come to Snappers. It's a nice locale with a nice outdoor view. You could see some big fish by their dock which is a cute touch and entertaining if you want to take a quick glance while waiting for your food to arrive.
However, the service was very lacking. It took a long time to be checked on even after our initial greeting when we had not even placed an order yet. There was a small issue with our order and we asked to swap it with a different entrée, - we decided a burger would be better. This simple swap took over 30 minutes while we had already been waiting 30+ minutes after we were seated to get the initial food. I think that the server might've forgotten to place the order or had forgotten to go check to pick it up after we asked about it, it took still another 15 minutes for it to reach the table. We were on a time crunch so it was not convenient for us. By the time the replacement entrée had reached the table, the entire entrée that we had kept at the table was already finished, all while the replacement meal had just arrived.
I really enjoyed my whole snapper. However, it was very overpriced, $70, for ~2pound fish. This is a lot higher than even nice downtown upscale prices in Fort Lauderdale or Miami. I'm used to paying maybe $40 for a casual restaurant like this. I figured " while in Rome." because I had this fixation on getting a whole fried fish while I was still in the Keys and this was our last day in the area.
The whole experience just took longer than necessary, especially because we had a long drive back home. It would've been nice to receive a complementary discount or dessert for the large wait time.
Alas , the food was good, ambience is nice but it was overpriced for my taste , dragged down by the service and ticket time on the food. Unfortunately, I cannot give Snappers a high rating at this time, but I hope to retry them in the future for a better experience.