Sofitel Brussels Europe

Amazing experience. Price/quality: 10/10. I came here for a surgery and stayed for more than 10 days. Pluses: 1. Great concierge team, super helpful. The Spanish staff member is probably the best I ever interacted with, and I visited many hotels from the "Top 50 Hotels" worldwide. Congrats for having him. 2. Cleaning team was good. 3. For the price, the room was perfect. Minuses: 1. The door doesn’t close properly if you just let it close by itself. One day I left it like that, being used, and when I came back in the evening, the door was open with my laptop, setup, and everything inside. 2. The pillow had a slight smell, maybe 5%. I think it comes from the cleaning solution they use. Not very disturbing, but still noticeable. Other notes: I mostly ate outside because I found better food, but at these low prices I cannot expect the highest quality of breakfast or dinner. All the other aspects were fine, and I strongly recommend the place.

I would like to thank Clara for her outstanding service during my stay. She arranged a comfortable room upgrade and thoughtful amenities, which made my experience very pleasant. The room itself was spacious and comfortable, and the breakfast was very good with a wide variety of options. The chef had a positive and welcoming attitude, which added to the experience. In the evening, the rooftop spot was perfect to enjoy a drink, with a nice atmosphere. The hotel also offers a well-equipped gym and a relaxing spa, which I found convenient. The staff overall were positive and helpful, creating a warm and professional environment. The location of the hotel is also quite good—around 400 meters’ walk to Schuman metro station, making it easy to get around the city. Overall, I truly enjoyed my stay and would be happy to

We stayed for two nights at the Sofitel Brussels and had a fantastic experience. The hotel is perfectly located on a charming square, surrounded by plenty of restaurants and cafés, with a lovely park right next to it. It’s about a 20-minute walk to the city center, which we didn’t mind at all. We were pleasantly surprised to be upgraded to a Superior Suite, which was spacious, comfortable, and very well appointed. A big thank you to the reception staff — both the morning and evening teams were absolutely amazing. Unfortunately, we don’t remember their names, but their professionalism and warmth made a real difference in our stay. Highly recommend this hotel for anyone visiting Brussels — great location, excellent service, and a touch of luxury.

We had a wonderful stay at Sofitel Brussels Europe. The staff were amazing – warm, friendly, and always ready to help, which really made the experience special. The hotel itself is very well located, with plenty of great food options just a short walk away. It’s also a fantastic choice for families with toddlers – everything felt convenient and comfortable, and we really appreciated how easy it was to get around. The breakfast buffet was adequate and gave us a nice start to the day. Overall, a great stay that we’d be happy to recommend and return to!

As always excellent, welcoming and caring service. Easy upon arrival. Never any problems. My early arrival was handled with utmost professionalism and a room was found. Well kept and flawlessly cleaned rooms. A very nice bar a a bonus. Will definitely come back.

I recently stayed at the Sofitel Brussels with friends and family and it was a great experience. The staff was very friendly and polite, ready to help with whatever we needed. The hotel has a rooftop bar, you have to go and have some drinks in the at sunset, it is a gorgeous view over the city and they make the best cocktails! The rooms are very clean, the bed is so fluffy, you feel like you're sleeping on a cloud. Thank you to all the staff, you're doing an amazing job!

The rooms are amazing and spacious, the breakfast is spectacular, the location is unbeatable, the staff are thoughtful and kind, and the spa and amenities are great. The only downside is that the overnight off-hours menu was deplorable. To be fair, it was all food in some kind of jar, but this was not specified on the menu, so we expected real food and got something that tasted like cat food. Otherwise, our stay was spectacular!

Very nice hotel. The staff was always helpful and polite. They were great in giving us traveling advice around the city. And a very nice location on a square a restaurant. We ate at the hotel restaurant one evening. It was very nice, but it was lonely as we were would’ve only two people there. You just wanna take a break and have a nice quiet dinner. This will do. I would definitely return.

Very nice and luxurious hotel. Rooms are good sized, bathroom also very nice and large, 3-ply toilet paper!! The included breakfast is better than most hotels. Good location, lots of good restaurants right outside. Overall very happy with my week long stay here, would stay again!

Excellent location, especially for business/EU/government functions. Very convenient. Tons of stuff is walking distance. Common areas are tastefully decorated. Service is friendly and competent. Rooms are good sized and well furnished. Bath/shower combo. Clean and excellent isolation for good night sleep. Few negatives, so it is really 4.5 stars: -too expensive for the value provided; -shower stall is extremely small, so it is not comfortable and relaxing to take a shower; -front desk is understaffed, so it takes too long to check in/out, even for Platinum Members. All is all, quite pleasant stay.

From the moment we arrived to Hôtel Sofitel, At the front desk we met mr Remi. I told Remi we have a different hotel 2 miles away and not happy with it. the rooms were old and smelly. I asked Mr. Remi we just wanted check out the hotel to compare. After quick walk told Mr Remi I am not leaving book the hotel room. The Hotel was very clean and inviting. It is next to park that you can walk to and sit by the water and admire different birds and swans. Outside the hotel is big courtyard with lots of bars and restaurants to hang. Because of mr Remi's attitude and willingness to help made my visit to Brussels very good experience, thank you Mr. Remi.

Great hotel located just few miles from the city center. Highlights: Location is 15 min car ride from the airport and 5 mins to the city center, Very clean and well kept rooms and hotel, Great breakfast, Very friendly, Free WiFi, Helpful and polite staff and Several pubs and restaurants right outside the hotel. Can improve: The concierge was not very helpful when we were trying to find a dinner spot and Charging for local calls when we are paying a decent amount of the rooms is a little petty. Benchmark: They are one of the nicer hotels I have stayed in and compared to other hotels I would pick them since they were away from the city center. Stayed in Jan 2016 and will return if we visit Brussels again.

Stayed here for Tomorrowland and got the worst concierge service ever. Told us to take the bus cause all taxis were going to Tomorrowland, we found a taxi walking thank god. Who tells a person they won't call them a taxi in the rain??!? No help, no clue why Tomorrowland has this as a high rated hotel. Room view was horrible. Nothing good around the hotel.

Stayed here as part of Tomorrowland hotel package. Nice reception and staff were accommodating on our arrival. Room was nice double bed, desk area, comfy lounge chair. Bathroom had rain shower and wall mounted unit also. Large cosmetic mirror area in bathroom. Wardrobes with safe. Nespresso machine. Needed to ask for tea facilities but got it straight away. Slippers provided. Need to ask for robes. Safe in room. Breakfast was ok but very expensive €24 each. If not included go out for breakfast. Cocktails nice. Late check out very expensive €75 for extra hour. My opinion after staying in a number of high star hotels this is average.

Hotel was OK (good sized rooms, moderately comfortable bed, modern amenities and nice breakfast/restaurant and bar options) in a central location. The service, especially the Concierge is great. However, the WiFi is awful - slow to nonexistent, even the "premium" one that they charge $25 for. Completely unacceptable if you need to do anything that requires a strong internet connection, whether business related like download/upload files or even trying to watch a short video.

Hotel was fine. Good location. Clean. Good sized room. Bed was uncomfortable. WiFi was extremely slow. Very bad for a business hotel.