Adi M.
Google
Edit: in reply to the owner stating they “clearly displayed” their food service times - I leave a picture of their menu board for readers to decide for themselves if this is the definition of “clearly displayed.” See if you can quickly find this info without the red circle I added. This picture was taken before the review and my visit so if the owner replied back with a different picture it was clearly updated after this review as a response.
Advertised as open till 4pm on Saturday. I arrive at 3:04pm and order a toastie. “Sorry, we turned off the grill at 3.”
What?
Firstly, if you’re open till 4 and the primary food you sell are toasties, why do you stop selling them a full hour before you close? Second, I got there 4 minutes after the grill was supposedly turned off - could it not be turned on again? The way the man said it made it appear that the grill was turned off a while ago and that they couldn’t be bothered to make any more sandwiches. There was no signage to indicate they stop selling toasties a whole hour before they closed - last 15 minutes before closing, sure, I’d understand. But an entire hour? Their sandwich menu was on full display indicating that they were available. I was ravenous and looking forward to trying a sandwich after all the positive reviews but the person just shrugged and I was offered no alternative. Sorry I wasn’t able to telepathically learn the main product you sell isn’t actually for sale despite your cafe being open. Maybe the closing time should change till 3pm. Bad service and false advertising.