Southeast Raleigh YMCA

I have been a member at the ymca for over ten years and this was by far the worst gym experience I have ever had in my life, and I will never be a YMCA member again. During my visit to the Southeast Raleigh YMCA, an employee named Walter behaved in a way that I found extremely rude, unprofessional, and invasive. While I was using the sauna, he physically opened the door and forced me to leave, completely disturbing my privacy. I was spoken to in a hostile and disrespectful tone, and the interaction felt like verbal abuse, not customer service. At no point was the situation handled calmly or respectfully. Instead, the behavior was repeated, aggressive, and unnecessary. As a paying member, I felt humiliated and unwelcome in a space that is supposed to be safe and respectful. This kind of treatment is completely unacceptable from any gym, especially one that claims to stand for community and wellness. Staff should be trained to handle situations professionally and with basic human decency — that clearly did not happen here. I am canceling my membership and will not be returning. I would strongly caution others to think twice before joining if this is how members are treated.

I was there and witnessed this interaction. The staff member politely explained that it was 9:02 and the facility closes at 9:00. Going into the sauna at closing time isn’t a quick 2–5 minute thing, and staff were simply enforcing the posted closing time. The employee was very respectful and professional throughout the interaction. From what I saw, this review does not accurately reflect what happened.

The Southeast Raleigh YMCA provides a warm and caring environment for any person who may come through those doors. The staff are considerate and very encouraging, making all members feel appreciated and inspired. The facility is well-kept, and programs put together make physical activity pleasurable and easy. I am grateful for how this YMCA unites people and truly invests in the community's well-being.

I absolutely love the YMCA. I love their mission for helping their local community, the commitment to a clean, safe space to workout and the staff is PHENEMONAL! prices are very reasonable considering you have access to gyms nationwide.

Like another gym member, I too have encountered Walter. It seems for years he has been itching to correct me and/or exert his “control” over me. Well today 3/8/26 he got that chance, as I was using the outdated equipment in a different manner than intended. You’d think he owned the place with how direct and nasty he can be at the mouth. The YMCA shouldn’t employ such individuals.

I really enjoyed the music, the vendors were friendly and knowledgeable about there products. I even got to network with many of the women entrepreneurs and farmers. The DJ played a great variety of music too. It was hot but it felt good supporting my community of black farmers and entrepreneurs.

I’ve grown up on this side of town and to see that there’s a YMCA in Sourheast Raleigh is nothing short of amazing! It creates a great environment for kids and adults to come , meet different people and work on fitness goals. The staff is great and the facility is SUPER clean!

“I’ve been a member for years. Recently I was addressed publicly by staff using the phrase ‘crashing out,’ followed by ‘keep that same energy,’ which made me uncomfortable. I wasn’t involved in any incident at the time and was simply trying to sign up to play. I left calmly and later tried to speak with staff but was ignored. I hope management improves how concerns are handled privately and professionally.

The gym is nice and clean. I found the space to be well lit. I encountered Friendly and welcoming staff. I spoke with someone at the front desk about membership offerings. I appreciate the feedback in my search around.

Super nice facility, but during peak hours you will wait for 20-30 minutes to use gym equipment because they have limited equipment (also dont have a pec deck fly machine).

Its and Awesome place to workout,staff is totally nice and friendly and Very helpful and then will help you with the equipment if you are new to working out

I'm reporting an employee Maloney Halloway. When first walking in she was making the environment very negative and uncomfortable. Overall she was very unwelcoming when explaining "rules" that we've never had issues with and it felt like she was ridiculing for no reason what so ever. I've never had an experience like this I felt so unsafe!

The location is far from where I live, BUT it's well worth the drive. The classes are fun. This YMCA is brand new. The staff is pretty nice & it's connected to a school. That's probably why they don't have a lot of group exercise classes until the evening. I wish they would add MixxedFit to their classes. I did that all the time in VA & I lovvvvve it. They give complimentary towels, so just bring yourself and your water. There's plenty of workout equipment to use & a spacious gym if you play basketball. You will enjoy yourself no matter what you do. Promise!

I love the newest YMCA! I go to many of the Triangle YMCA's - Poyner, Alexander, AE Finley and now this one. I think this is a great addition! They do a very good job of keeping it clean; the pool is nice; the class diversity is good. They also did an excellent job this summer due to COVID19 with the outdoor classes. Highly recommend. Also very friendly staff.

Definitely the Best Y in Raleigh. Gym is big enough and having a track is better than having to run on the treadmill.

The best YMCA in the Triangle Area for me aside from the new one in Cary. Very clean, organized and not to mention the staff who are always ready to help and very friendly. The only downside is that it doesn't have a lot of classes as compared to Alexander YMCA and the one in Cary. But overall we always have a great experience working out in this facility. Thumbs up!

thank you for being here! this brand new Y is simply GREAT