Southern Nevada Health District

I came to pick up my daughters birth certificate and it was very quick. I walked in and had to stand in line on the right, between the poles. Someone called me up immediately and asked for my ID and they printed it on the spot. I was in and out in 10 min max. I came at 9:45am on a Wednesday.

I love this Health center, I've been bring my kids here for over 5yrs. The staff is very professional and caring!!! The facility is very clean and spacious. Everything is done by appointments is what I love the most!! They also keep very good health records. Every time you come in for immunizations, they give you a new updated record with all the immunizations along with the current ones; not the old school outdated shot records.

Outrageously slow service. The staff is lazy. I complained to the manager, and she told me to wait. I waited 50 minutes for a basic flu vaccine. There wasn't a long line in front of me. Furthermore, there are no free COVID vaccines for the uninsured; they offer vaccines at exorbitant prices, well above market value.

Took my daughter in this morning for school vaccines at the Decatur location, check in was fine they gave me a number to be called . Once my number was called to window 08 I was helped by a very nice polite lady. I was told to go to window 2 for payment anyways the woman who was in charge of payment was absolutely rude and very unethical! I waited five mins in line she wouldn’t look at me or acknowledge me until I asked her if she was going to take my payment , all she said is yes . If she hates her job and obviously has no customer service whatsoever she shouldn’t be upfront . This isn’t the first time that I’ve had to deal with her , very rude and unprofessional Jamaican woman …. I’m sure I’m not the first person That has complained about her . Absolutely a nasty person .

📋✝️🔑 I REPORTED THE FRONT -DESK!!! Two Spanish-Females and a Caucasian male, BEWARE OF THIS PEOPLE!!! I called AN OPERATOR OVER THE PHONE AND IN THE WEBSITE, i reported them I WILL ALSO DOCUMENT A REPORT TO MY DOCTOR about the FRONT -DESK! On 07/10/25 of July 2025 THE FRONT -Desk SCREAMED PREDATORY AND LOUD TOWARDS ME! Nasty and Demonic! Unfortunately that is NOT how you treat patients! I’m taking it further and they should be fired!!! Im ALSO EMAILING MANAGEMENT! Ms.Alejandra-LEAVE!!! DO NOT COME BACK!!!! IF SOMETHING LIKE THAT HAPPENS FILE A COMPLAINT AND SAY IT! DO NOT RETURN!!! The FRONT DESK IS NOT SAFE!!!! THEY HAVE HURT OTHERS! I even received a call from another Employee and their UNPROFESSIONAL DEMONIC! HER TONE WAS PREDATORY, IMMEDIATELY! I replied to her I WILL NOT LOSE MY BLESSINGS NOR FEEL SAFE RETURNING! BACK! I EXPECT A CALL FROM MY DOCTOR SO I CAN TELL HER!!!! THEY WILL NOT HAVE PATIENTS!!! NOR WILL I GIVE THEM BUSINESS!!!

My mother had a scheduled telehealth appointment today with Dr. Michelle Jordan at 4:20 p.m. She was on time, camera on, and prepared. Shortly afterward, Dr. Jordan’s receptionist informed her that the doctor was running behind schedule, which was understandable, so my mother patiently waited. Unfortunately, that wait extended to over an hour with no updates, and my mother ultimately ended the call at 5:30 after hearing nothing further. Shortly after, Dr. Jordan called my mother. While she offered an apology for the delay, the encounter quickly became unacceptable. The purpose of this appointment—clearly listed in the system as “short term disability”—had been established and discussed at a prior in-person visit. Dr. Jordan herself scheduled this telehealth follow-up for the explicit purpose of addressing disability paperwork. My mother even faxed the required documentation to Dr. Jordan’s office earlier the same day, using the fax number provided by her staff. Despite this, Dr. Jordan claimed to have no knowledge of it and dismissively remarked, “Do you know how many faxes I get a day?” Dr. Jordan then told my mother, “We can’t just fill out paperwork because you don’t feel well.” This statement was both inaccurate and deeply inappropriate. My mother has undergone repeated surgeries on her dominant hand, wrist, and elbow—serious, chronic conditions that have significantly impacted her ability to work and were the basis for the disability request. These issues are well-documented and had been thoroughly discussed with Dr. Jordan in person. To minimize such conditions as merely “not feeling well” reflects a troubling disregard for her patient’s documented medical history and circumstances. The audacity of being over an hour late, only to then tell my mother that her “time was up,” is astonishing. To make matters worse, Dr. Jordan literally hung up while my mother was still speaking, cutting her off mid-sentence. Adding insult to injury, my mother is responsible for a copay at each visit—meaning that due to Dr. Jordan’s lack of preparation, she will now have to schedule yet another appointment, incur yet another copay, and repeat this entire process for the very same issue. This experience was wholly unacceptable. Dr. Jordan displayed a concerning lack of preparation, follow-through, and professionalism. For a physician to be so ill-prepared for a scheduled appointment, especially when the appointment itself was labeled “short term disability,” is especially egregious. Furthermore, the dismissive, condescending manner in which she spoke to my mother was grossly unprofessional and entirely inappropriate in the context of a doctor–patient relationship. In sum, this encounter reflects poorly on Dr. Jordan’s competence and professionalism, and raises serious concerns about her ability to provide respectful, patient-centered care.

Great experience with getting food handlers card. Take appointment. Show up 15 mins before with ID. You are called in. Photographed and assigned a station. Enter email id . Complete 20 questions. You pass .pay $20 for card printed right there. If one does not pass a retest is scheduled next day. Busy place and well managed by courteous informed staff.

I love this business because they make it very easy to get a food handlers card. I was impressed with how kind and helpful the employees were during the whole process. A + in customer service... Thank you

SHND offers a wide variety of other healthcare services like vaccine/immunization clinics, family planning, child-related services (like lead poisoning), primary care, and other services that qualify under their Federally Qualified Health Center (FQHC). Check out their website for more information on services you may need. Many of these services are potentially offered at a lower cost (offered on sliding scale) depending on income and insurance levels. I come here regularly for the Sexual Health Clinic for my PrEP (pre-exposure prophylaxis) to both the Decatur and Fremont locations. I am always treated with respect, professionalism, and discretion. The primary healthcare providers are physician assistants (PAs) and nurse practitioners (NPs), but they are all very knowledgeable and caring, as are the nurses and other staff. This is still a healthcare clinic so expect possibly long wait times! Especially if you are a walk-in. Sometimes they reach a daily capacity for walk-ins, so it is highly recommended to make an appointment. I am usually in-and-out within an hour with an appointment (including check-in, seeing the provider, getting labs drawn), but sometimes have been a little over that time. It is convenient because there is also a pharmacy on-site. Overall, the local health department offers a lot of much-needed services. It is a "government" run institution, so resources can be limited, but all services are generally executed well. Check out what they have to offer!

This review is for the Mosquito Surveillance division. We recently had the testing process done because we had some mosquito bites, all of us, the entire family. One was set up on the patio and one in the front. It is set up for 24 hours. Mosquitos are a huge problem in the city of Las Vegas, in many zip codes. It has gotten worse in the past few years. We were worried about West Nile virus. Mosquitos thrive in stagnant water. The result? One type of mosquitos on the Patio. Three or four types of mosquitos in the front. But no west nile virus. That was a relief. The mosquito surveillance division staff was very nice. Very knowledgeable. Recommended to us: getting an outside fan for when we are outside on the Patio. Here is the link: https://www.southernnevadahealthdistrict.org/programs/mosquito-surveillance/

Great staff! Employees here were very friendly and helpful each step of the way. Upon entering, we were greeted by a kind lady who helped point us in the right direction. The check in process was very quick and easy, once we received out number, we were called back almost immediately to get our shot. The nurse was extremely friendly and helpful! We were in and out in less than 15 mins, and the facility itself is very clean and comfortable. Thank you for such an easy process and experience!

I had a really good experience at Sotheby's health district. I made an appointment online which was so easy! They had plenty of appointments available a few days later. Lots of parking which is always nice. I made the appointment for late in the afternoon and it was quiet and the service was fast. The check in process was simple and painless, the nurse was so nice and great with my baby. We were in and out in less than 10 mins. I couldn't have had a smoother appointment here. Thanks to the front desk staff and nurses!

I made an appointment at home online. Arriving at the facility, there are many signs at the entrance. Make an appointment to take the test in person. It's a very organized system. Excellent customer service. Professional and polite staff guided me through the process. Inoticed the email on file needed to be updated and the staff member assisting me was able to update it for me on the spot before I took the test. Important because I received a confirmation email after I completed the test & transaction. Overall, it was a very smooth process.

Drove all the way from Henderson for this and had all Documentation ready since I am a single mother applying for my son and dad is not present flyer says it's from 9-4 but I got there at 11:30 and was told not taking anymore people because they are at capacity and told I couldn't even come back later They should have put on the flyer that it was first come and first serve or first 100 people It was such a waste of my time and gas and getting a money order as well SMH.

The nurse was good and so was the office experience however a few of the travel shot i received were not mandatory. I canceled my second dose. Sams club was cheaper.

Took my daughter in this morning for school vaccines at the Decatur location, check in was fine they gave me a number to be called . Once my number was called to window 08 I was helped by a very nice polite lady. I was told to go to window 2 for payment anyways the woman who was in charge of payment was absolutely rude and very unethical! I waited five mins in line she wouldn't look at me or acknowledge me until I asked her if she was going to take my payment , all she said is yes . If she hates her job and obviously has no customer service whatsoever she shouldn't be upfront . This isn't the first time that I've had to dealt with her , very rude and unprofessional Jamaican woman .... I'm sure I'm not the first person That has complained about her . Absolutely a nasty person

I had to come here for my Tdap shot. For some reason, my insurance considers it a medical benefit and not a pharmaceutical one, meaning I can't just get it done at the pharmacy like my flu shot. I was told to go to my doctor, but it turns out they don't do vaccinations and farm out to SNHD. The Henderson Public Health Center was my nearest location so I made an appointment online. The office is easy to find from the street. The building clearly says "Southern Nevada Health District" on the side that faces Horizon Drive and once you're in the parking lot, the doors are labeled so you know where to go for immunizations versus health cards and tattoo cards. It's impossible to get lost. The receptionist for the immunization clinic was so friendly and kind. I just handed over my ID and insurance card and filled out 2 simple pages of demographic info. I was the only patient and the wait wasn't long at all. The office looks very new and is clean and cozy. They've decorated for the holidays so it feels inviting. Sheila was my nurse and she was amazing. After confirming my information, she gave me some tips to help minimize pain. The injection was quick and pretty painless. I was in and out in about 20 minutes. With a name like "Public Health Center," I was expecting some rundown, musty, crusty place but this was an excellent experience!

They get my kids vaccinations all correct the first time, finished from the front door and back to our car in 30 minutes. Also very friendly staff. I appreciate them. We have insurance and can go anywhere to get our vaccines. I go here every time. Thank you SNHD.

They close on fridays!!! Who does that with a government agency???????????????????????

This review is for the IMMUNIZATION EMPLOYEES. I was here for 3 hours!! Wait times are crazy These workers really need to do better. There was miscommunication between the front desk and the other workers. The lady at the desk who was supposed to help me just started yelling at me. She was the black lady wearing a gray sweatshirt working at station 3. Completely unprofessional, rude, and has no idea what customer service is.

It seems like booking an appointment for a baby passport has become difficult to do. It takes months for the next available appointment online. To get a passport it is through APPOINTMENT ONLY. We booked our appointment for a passport in November/December for February. When we arrived, we went through the main entrance. The receptionist kindly told us the passport services were located 3 doors down. They do a great job of dividing up their services such as immunizations, passport, food handler cards, TB clinic, etc. It really helps things flow better. In the passport section of the building, it was not crowded. I waited in line for only 15 minutes before I was called up. I looked online on the paperwork I needed ahead of time: birth certificate, parents' government identification, the passport form, check or money order, & pictures for the passport. If it is a child's passport you need, the child and a parent must be present. Because we came prepared, this made things flow so easily. We were literally done in 10 minutes & out the door just like that. As long as you come prepared, have all the paperwork needed, & make the appointment ahead of time, you'll do fine!

Roxana in the pharmacy in your Decatur location is so wonderful! I had to pick up 2 prescriptions today. I had an appointment at your East Fremont location. As I got to the pharmacy, the nice young man told me that Roxana drove all the way over there just for me to get my medication !! She is truly an asset to the best pharmacy in the world!!!

Just wanted to give a shout out to Yvonne in the passport Window at the Southern Nevada health District. She was so kind and patient and made the process really simple.

I'm writing this review for the Henderson location, from making my appointment to being greeted by the wonderful personnel they made my experience absolutely amazing, there should be more people like this in Customer Service. That cares for patrons that come in. I highly recommend and thank everyone at the Henderson office for being so hospitable.

Thanks to DC.Powell & her nurse Claudette I'm alive today!!They are Wonderful.They 've been giving me terrific and above and beyond care.Please keep them .We need Fabulous Doctors and Nurses like them.They are gifts to us all.

Been here a few times for different situations and it's as good as it can be I suppose. This last visit was for a COVID test. The testing is NOT in the building, we made the mistake of walking right past the obvious sign and were redirected. The testing is actually all the way to the right of the building in a trailer. The signs are easy to follow, there's social distancing stickers on the ground and the line moves fairly quickly. We had an appointment for 8am and there was already about 10 people in line ahead of us. After checking in we were given stickers then told to wait in line in front of the trailer. They call you in to confirm all your details and then perform the test. Super easy. I do wonder how sanitary it is though, having people in and out of the trailer. Obviously I didn't touch anything and we had to wear masks until the testing moment. I've also been to this location for a typhoid vaccine and that was a very long wait, but yet still went smoothly.

I highly recommend making a passport appointment here! Making the appointment online was very easy, and I received several reminders. I showed up to my appointment time and was in and out in less than 10 minutes and the employee was nice and helpful. So grateful! Thank you

So I now understand this place a little more. The line that's confusing with the rude staff at the windows is basically separate from Ryan White, which is down the hall past this area, which is just for STD testing and some other services. So! I'm giving Ryan White 5 stars. Their staff are amazing and so helpful. Be kind to these amazing and hardworking souls. They truly are the best. It's the area across from pharmacy. Love Dr Loretta. The woman works so hard and does it well. The entire staff is just wonderful to deal with.

Came here to get the COVID vaccine since my work offered it and made us appointments. Very good system they got going here. Sanitation between patients and seats in waiting area post vaccination is perfectly distanced from each other. They sanitize each seat as well after people leave. Everyone here was friendly and professional as well. Pretty quick process. Appointment at 2:30 pm and was able to leave a little before 3pm. They have you wait 15 mins to make sure you don't have any adverse reactions. One entrance in to get vaccine and another to exit back into a waiting room.

I went this morning and was helped by an amazing employee called Passion. She was very helpful, professional and kind. Her male college, on the contrary, was rude and condescending when all I did was ask a question that he refused to answer. He open the door and told me that if I wasn't the person he was calling that I should just keep waiting outside. Unfortunately I didn't get his name but Passion made the experience much better and she's the only reason why I'm rating it 5 stars. I asked her the same question when she opened the door and she didn't hesitate to help out. Thank you Passion!

Hands down, the best experience I've EVER had at a Health district/clinic all because of Cassandra and Shelly. I had to get my blood drawn as a walk in so the whole experience took about 2 hrs. I arrived at 8:20 and left by 10:20. This is typical for walk in clinics (I suggest arriving before they open). I have a history of fainting when getting my blood drawn when I am on an empty stomach but I ate a banana right before and told Cassandra and Shelly that I should be fine. I thought this time would be different but I got lightheaded and everything around me started getting black and fuzzy so I reached out for Cassandra's hand and the last thing I remember is her holding my hand. When I came back to reality, I was on the ground (they must have moved me to that position) and they were right there next to me putting ice packs on my head and back of the neck. They had my legs propped up and had the best bedside manner I've ever experienced. If you've never passed out/become faint before, waking up can be the most vulnerable, scary feeling because you don't know where you are or what happened. They constantly reassured me, took care of me and I genuinely felt like I was in good hands. The doctor came in to help make sure I was good before they let me go. Shelly and Cassandra were knowledgeable, helpful and the reason why I will be loyal to SNHD forever. Thank you both so much for today! I will never forget the way y'all made me feel.

Did my annual & they couldn't have been nicer. They were efficient & kind. The receptionist was informative & helpful

Honestly it took me months to have a schedule for passport renewal for my daughter -- but it just came out of the blue that I checked for availability and got lucky that I checked July 8 2023 then there is available of July 11 so I quickly booked an appointment -- and to my surprise, their staff was so helpful and nice, Yvonne assisted me and my daughter and I forgot that I need cashiers check and they let me went to the nearest place to get cashiers check and come back -- well for sure most place will tell me come back when you have everything in order, but in this location STAFFS have humanity in them! Thanks to them

Came here for travel shots 1-31-20, arrived at 8:19am, was called to be checked in at 8:22am by Denise who was very nice and professional. She took my information, let me know a nurse would call me bback when she was ready. 8:45am Isabel one of the nurses called me back, advised what shots were recommended for my trip to Brazil. I went and paid at the cashier, went back to the nurse, got my shots, she gave me information on the area I was going and answered all my questions, got my cute little shot record like I was 7 again :-) and went on my way!

I Took someone here bcs we blvd their insurance had lapsed... the woman in family clinic checked just in case and found that the insurance had NOT lapsed and was good for use....They were SUPER HELPFUL, very friendly and when my 2 yr old started crying the same lady came to my rescue w some candy (so i could bribe silence from my baby)...they serviced the person being seen and gave them their script right there in their pharmacy. This office is WAAAAAY more efficient and caring than regular doctor's offices and I'm thoroughly impressed (especially for healthcare in Vegas!) So, if you dont have insurance and need regular medical care, this place will likely be helpful. Oh and it was clean!!!

Easy to schedule my vaccine appointment. Got my vax. Sat for a few then was out the door. Easy peasy.

It was quick to go in and out. There was no waiting line even it was busy. Everything was set up to go smoothly. Little wait at check out that's all. Most staff was friendly except for 1 rude man. But overall impressed there was such little wait for a government service lol.

IF YOU COULD GIVE NEGATIVE STARS THEY WOULD!! Nobody probably EVER complains, but the SNHD needs to "Get their $hit Together!!!" What a CRAPPY process and they are SO SLOW at getting ppls Food Handler Cards renewed... what a JOKE. IF an agency in Southern Nevada could be WORSE than the DMV, the SNHD has them beat!!! AND... they are argumentative when you call them out on it as if they are PERFECT!!! Got news for them... they are NOT!!! GET IT RIGHT SNHD!! Southern Nevada is tired of your BS!!

Definitely wouldn't recommend getting your food handler card at this location. The staff was not very helpful and as I was leaving, a young gentleman had come back to pay for his test that he passed from the day before ( I can only assume he didn't have the money at that time) but was told to leave by an women with long dreads because it was pass 3:30pm. All he wanted to do was pay the $20 for the test to get his card and she said in a rude voice "you should have been here by 3:30" even though they're open until 4 or 4:30. She obviously doesn't care about helping others and shouldn't be working there. There's other locations so spend your hard earned money there and avoid this place and the "dreaded lady"!

This has been my first experience with a public health clinic, but I've heard horror stories of experiences with other clinics. This clinic has been wonderful. It is very clean and the staff is very friendly, welcoming, and knowledgeable. Of course, this is a public health clinic, so be prepared to wait for services as it is very busy. But the staff is efficient and tried very hard to get everyone through timely.

excellent service & awesome staff. If you have any doubts or concerns the doctors and staffs will make sure you leave with all your doubts answered

What a joke in this place are wayy to ridiculous with the food handlers card!!!! They become very cheap in the card that looks completely fake!!!! Also all the questions in your documents are way ridiculous!!! Not even in the airport they question your status to fly domestic, here in this office they asked if you have VISA OR STAMP IN YOUR PASSPORT !!!! visa or stamps are required to pass inmigración NOT TO GET A HEALTH CARD!!!! line is overcrowded to pay cause the used only one cashier behind the windows instead of few more, outside are all the NAZIS WANNA BE!! Questioning your inmigración status's !!!! This place probably is been running by the trumps.

Dr Elita Pallasigui is the worse. She doesn't care about you or your mental health. She treated me like shit just because I missed one apt. I'm sorry I have a life that includes mental health issues to where sometimes I don't get out the bed. I asked her to fill out one paper that would take her less than 3 minutes to fill and she gave me attitude an told me I would have to come back. This is my employment you're talking about. She takes her stupid notes which are useless cause she doesn't even really HEAR your concerns or pain. I'm definitely finding myself a new physiatrist. Also my apt was 2pm and it's now 3pm

I visited the SNHD immunization clinic today to get immunizations for travel outside of the country. I was actually pleasantly surprised by the overall process and the facIlity. We arrived at about 7:50am and we stood outside with a small group of people. Right at 8:00am they opened the doors and we were in. The facility was clean and spacious. There were large signs that marked different areas and it was easy to find the immunization area. We got checked in and got a number. We were then immediately called to a window where we provided them with our forms and insurance information. Yes! They accept a number of different insurances. After being entered into the system we were called back for immunizations. The nurse who assisted was friendly and professional. She reviewed different recommended vaccines for the area that we were traveling to. She was also knowledgeable about what insurance would cover. All in all a great experience. In and out in 30 minutes or so.

For a spot that serves the entire Las Vegas community, providing immunizations for residents, it's more than decent. I had to get my immunizations updated for our upcoming honeymoon out of the country. I believe I got there around 8:30am on a mid weekday, and it wasn't packed at all. The spot to get immunizations was clearly stated on a large, hanging sign. The guy handing out numbers in that area of the building was also friendly and ready to give you paperwork to fill out. To clarify, he has you complete the forms before assigning you a number. FYI: the forms are available online for download, printing and completing before even going to the location. For adults, getting updated shots, if you received a Health Card or graduated from a CCSD school, then representatives should be able to find your shot records. Reason being that minors can't attend the public school system without immunizations. So the first representative will let you know what you need. Depending on your reason, such as traveling to foreign countries, he/she will let you know what the CDC recommends to get before going to specific countries (e.g., France, Italy, etc.). My rep was very thorough in explaining everything to me. From what I heard, a few of them are also bilingual. Since I have private insurance provided by my employer, which happens to be through the State, I didn't have to pay. Verify your insurance policies before going because prices are different for adult immunizations. Last I checked (October 2018), the website states that it's $20 for an administration/base fee for one vaccine per person, then $8 per additional vaccine. They don't accept personal checks either. After getting called to see a nurse, before he/she gives you the shots, they go over which ones you'd like to receive, and give you their recommendations. Although the nurse I spoke to didn't recommend getting a rabies shot, she did let me know that if I wanted it, it'd be $1,000 out of my pocket 'cause it's not typically covered by insurance. LOL. Pass! I just won't pet stray animals while abroad, and hope a zombie apocalypse caused by rabies doesn't occur. It was a pretty quick process, and the nurse gives you a copy of your updated shot record after he/she is done. Would I recommend this place for immunizations? Yes, of course. It beats having to go to an outside clinic and possibly spending hundreds of dollars (more) for shots. The rep I talked to was friendly and efficiently did her job in making everything as transparent as possible, so yeah... No gripes at all.

This is THE place to get a passport! They do everything including pics. There wasn't a line the three times we went and they were so helpful! It's in the old Target parking lot so the parking is plentiful. The waiting room had tons of seats. Only drawback I can see is that when word gets out this will be crazy popular. So get your now! If your bucket list includes travel you HAVE to have a passport!

Just love working with the staff in the EMS Office. They are professional, efficient and customer service friendly! I am thankful for the EMS Portal! It has made recertification extremely easy and streamlined!

Waited 6 hours 40 minutes on the waiting list and still wasn't seen. I showed up in line at 8:03 so right when they opened. I gave up and left cause my place in line didn't move for two hours! I even drove home and back to kill an hour. Waste of my whole day and gas spent driving across town.

The Colossus of Rhodes or the mighty cura where the RomanElite met in the Senate were shining beacons of greatness. Here in LV the combination of places many organizations into one place needs massive work! By the centralization and bringing together of all these services provided is unbelievable. Finally, Somebody got it right; for once. For a very long time this property was the home of a Target. Progress and times a changing caused that to close. This property sat vacant for sometime! Now the uniting of all the community services provides a location for all to go. You ask: what are these great services that indeed you might be missing out on? Let me share with you! -death certificates -EMT cert. test -health card (food handlers) -family planning -vaccination (And maybe a few that I did not see they provided). The reason for our visit is for a health card for my son; whom just turned 16. He feels it is time to join the real world and get a job. I have allowed this! Surprisingly, he already has a job, needs this card to start. The food handlers test used to be online here in LV, but as of July of 2018 they changed this policy! Why could they not wait until August of 2018 to change instead? LOL! On his first attempt of the test, which is all done electronically one has to have a score of 70 or higher! He scored 67! But everyone fails the first time especially with out knowing what to expect when you go in! Round two will happen really soon; stay tuned! The staff here are very friendly and highly sensitive to those that are under 18. The test has to be taken alone. I let go of his hand and off he went! You will need $20 for the test; government issued id too! The test is simple to follow. You pay for the health card test when you pass it! If one fails the test they assess a $5 fee that it takes each achievement until you pass! You pay the fee when you pass too! The grounds are very organized and have security as most places do nowadays. There is a small cafe but I say no to that since as I sit here they are working on the soda fountains and cussing it out softly since it's not performing it's intended task. There are vending machines as you come in the main area building. Get here early for testing to since it is first come first serve. The office is air conditioned but when they get busy not sure what the situation. Possibly chaos. Getting here early is good practice for that new intended change in life too!

Don't bother making an appointment. They just told me to go get in line behind all the walk ins anyway

NOTE: Make sure you have at least $40 if you are going for the food handling and safety card. $20 will be for the online training / test and the other $20 will be to get the card. Also no food or drinks or phones are allowed. Upon walking in I was greeted which was a great start, but finding this place was a total mess. The location is hidden behind many stores and my GPS couldn't even locate it until I was able to see a small sign that looked like the Southern Nevada Health District. The lady that greeted me upon walking in was very nice and gave me application to fill out. She was nice up until I finished my application and messed up one part. After I completed my application correctly I was given a number and the lady that needed my ID and certificate was very dull when talking to and seemed like she didn't enjoy her job at all and just gave me commands on where to go and told me to "get out of the way" as apparently I was in the way of someone even though she was helping me. Process was fast and simple but customer service needs to be heavily worked on.

This was a pretty quick in and out here. Let's face it, the people who work here have a hard job and they were really pleasant. I came here to get my food handler manager card and as long as you did what you need to do before getting the card, I was in and out with 30 minutes. I waited in line for the location to open, I maybe came 10 minutes early and there were only 4 people ahead of me. Once opened and let in, the check in process took most of the time, just waiting to go from one spot to another just going through the process. I finally got to the end where the girl printed me my card and that was it. It was really quick and easy. Compared to other states that I've been in, Nevada just does a great job. Thank you for being so organized!

Previously I had made an appointment for my mother to receive the Covid Vaccine @ the Walgreens location. What a joke their system is. I found the SNHD Covid Vaccine system much more organized & easy to use. I even received a confirmation email & text. Although the line was pretty long , once the doors were opened the lines moved quickly. All the associates were very nice & very helpful. Very pleasant.....Well Done!

YELP 365 CHALLENGE 2014-(78/365) "No Tarjeta, No Trabajo!" Soooo happy that the process for getting your health card is much easier! You can read up and take the exam online now Awesome that we don't need to sit through those boring, outdated food handling videos anymore...terrible acting! Located on Valley View next to the Meadows Mall Grab a number, fill out your form and there's not much of a wait afterwards Step in front of the camera, say CHEESE! and endure another brief wait to have your brand spankin' new health card in hand. Food handlers need to have this card on them AT ALL TIMES or risk getting sent home if the Health Inspector catches you empty handed. Its happened to co-workers before... If the inspector asks for your card, show it to him/her, go directly to the hand washing sink, wash your hands properly, then go back to your work...people have been docked points by skipping that important step! Thank goodness I don't need to renew again until 2016! ALOHA!!! Shaka Meter: \uuu/ \uuu/ \uuu/ \uuu/ 4

I went here today to renew an expired health card, and to my surprise I was in and out in about 20 minutes! They really do have everything running very smoothly as far as directing you in the order of things. I watched their YouTube videos online before arriving which took like 20-30 minutes. The test is really short it's only 10 questions and you have to get at least 70%. I got 100%! It cost $20 for a new card and I walked out with it. Definitely a smooth experience!

FYI they lock their doors at 4pm. They should change their hours of operation online.

I arrived 10 minutes after they opened on a Monday, and it took me less than 15 minutes to renew my food handler's card! This is a far improvement from the process at their old locations. There is a separate office (to the left side of the building, clearly marked) just for the food handler's card. You will need to have your paperwork printed (certificate of completion) with you already. Line up at the check in area, get an application, show the completed application back at check in, and get a number. Less than 5 minutes to the next counter person, they process the application and payment, then go to another counter for pictures, and back to the original counter to pick up your card. Tada, and you're done! Not that I need to be back soon, but at least I know it's not a dreadful experience. If you are going, I do suggest going first thing in the morning before the rush.