Cindy D.
Yelp
Sprouts 4020 S Rainbow Blvd, Las Vegas
The Sprouts at Flamingo & Rainbow in Las Vegas is my Sprouts. I've been shopping there over 15 years, and this is my first time writing a review, good or bad...At this particular Sprouts I've seen management teams, checkers, and security officers come and go. And it's very rare I've seen the same employees more than a few times (as a reference, my family and l get groceries there 4-5 times a week). Some good team members, and some bad, but a mix of 'grumpy, happy, useless and efficient' is how l used to think of the staff there)... not today.
Today was different. The checkout lines are always slow moving, but today things were really slow. And then all of a sudden, like magic, things started to move. Fast. A gentleman, either an Assistant Mgr or a Manager, effortlessly, efficiently and happily took over a register to help with the growing line (I want to say his name was Rodney) and at the same time a security officer immediately started bagging groceries -- THIS, l have never seen. Ever. (Typically they stand there and look around.) This officer was pleasant, easy smile, and even offered to help me out to the car (l didn't catch the security officer's name, but it was 5pm on Saturday, May 31. 2025). All their activity was highly unusual at Sprouts. I'm used to the "not my job," attitude, especially in Las Vegas (**take a hint people, those who hate their jobs and show it -- have pride in your work, respect the clients, take heart the meaning of 'above & beyond,' and people will notice, if it's genuine and you're sincere. And if it's really sincere and you're not *faking it, good things happen to good people! *customers know when phonies are faking it. Fakes aren't the Academy Award winners they think they are )
These two TEAM members were smiling, they were REAL, not looking for praise, exchanging pleasantries with me and my husband. They just flowed; you could tell it wasn't forced or phony. They were both there for a their shift and they didn't let the world know if there was anything going on in their personal lives, they were just doing their jobs and at least 2 others' jobs. l noticed and appreciated.
I don't usually write in, but l was super impressed with these two team members, especially in this day and age where people bring all their personal baggage to work with them, letting the clients suffer through their mess when all we want to do is get home to our own messes. These two outstanding individuals restored my faith in the previous service at Sprouts! They were genuine and happy, they were on top of their game and they deserve recognition! I hope Sprouts rewards them for their efforts!
Thank you both, l want your bosses and clients alike, to know you are THAT GOOD and truly appreciated!
(*side note shoutout for Cindy, a checker at my Sprouts, who l did not see this visit, but who is always helpful, sincere and she once helped me find my cell phone l thought lost, but had dropped between the pumpkins hahaha, yay Cindy!)
***I'm reposting on Yelp! in case anyone needs to read it again