Ali F.
Yelp
Since this Stan's opened in my neighborhood a few months ago, I have been many times simply because it is convenient. It is easy to grab a box of donuts to bring to a family gathering or pick up some for a co-worker's birthday. I much prefer downstate donuts, but they unfortunately aren't open as early and only on Thu-Sunday.
I was at the grand opening for this Stan's- lined up at 4:45 AM for a chance to get a golden donut, and I had high hopes and was happy it was so close by with extensive hours.
With all that being said, Stan's only gets 2 stars from me because it is MASSIVELY overpriced for the quality (honestly for the taste, these should be half as much as they are), and they are constantly understaffed with grumpy employees. I used to pre-order assorted half or dozen donuts, but I stopped doing that because they always ripped me off on the selections- it is supposed to come with 2x original, 2x specialty, and 2x doughboy and I always ended up getting an assortment of the bottom of the barrel donuts, both times not getting any of the more expensive dough boy's best that were paid for (which is the reason the assortment is like $22 for a HALF DOZEN). When I've gone in to pick instead, they usually only have two people working, and for some reason, THEY OFFER A FULL BREAKFAST MENU THAT IS ENTIRELY MADE IN A TOASTER OVEN. This completely overwhelms the two people working on any given weekend. People are coming into Stan's to order an $8 breakfast sandwich that goes into a Dunkin-like toaster oven and the poor girl making them looks so stressed and frazzled that I feel seriously second hand uncomfortable.
They have not implemented any systems to support only two people working. Each persons order is taken and rung up to completion regardless of what you order. If you're just there for some donuts, you're absolutely going to still wait in line behind the brunch crowd inexplicably ordering breakfast and fancy coffee here, and you're going to wait forever to pay for your donuts.
To top it all off, I don't think I even like these donuts. Having had them now many times, I just keep thinking its an off day (although take note the donuts are not baked here, they are shipped in on a truck each morning probably from the burbs made the day before), but in reality I just don't think Stan's makes good donuts. They're always a little bit stale and slightly bland.
They should really focus on doing one or two things here- they CANNOT handle donuts, breakfast, AND coffee. They don't have the infrastructure, the space, or the staff. Definitely check out the local places instead if you can (no, Stan's is not local it's incredibly corporate) and I think you'll be less disappointed. I'm done giving them any more money, no matter how convenient the location.