Starbucks

My Matcha latte is my go to order. it’s my favorite drink. My son tried a chocolate frappe with carmel swirls…ya too much yummy for me!

This Starbucks is my favorites on MLK Street in Seattle, WA. The server is friendly, knowledgeable and they make my drink right. It tasted good!

order came with 1/3 drink and the rest ice. was not satisfied and felt like i was robbed. will not be returning anytime soon.

This location is a hit or miss tbh, sometimes you have baristas who care, and other times, not so much. I feel like my order was simple, an iced americano with 5 raw sugar. I was a little disappointed when I received my order because all of the sugar was layered on the bottom, not mixed. Being that it is an iced drink, I would assume they would mix the sugar before ice— like most coffee shops. Very disappointed.

Service was great, is just a very odd designed drive through right off of a busy street. Not my favorite location to visit.

Drinks taste standard and good for the most part. But I have NO idea where they found the staff that work here (namely the several young females) they are all extremely disrespectful, and give off the most unwelcoming demeanor you can imagine (to include eye rolling)… I brushed it off as they’re just having a bad day, but nope, consistently every single visit I am met with rudeness, and they seem to have no qualms at all about sharing how much they hate their job. Literally nobody is forcing you to work there, find another job if you are that unhappy rather than trying to bring down each and every person who unfortunately has to encounter your pitiful customer service and rudeness. To the couple dudes who work here, thank you for atleast always being respectful and professional, your colleagues could learn a lot from you.

Great and very fast but this is only drive-thru and you have to wait in line with everyone else. If you order ahead on your app you cannot pick it up other than going through the drive-thru. Wish I knew that. Been waiting for a while

Wifi barely reaches outside Customers are not allowed inside Drive thru only

Love coffee here A nice place with a cozy atmosphere. The coffee is good, but sometimes it's too sweet. The staff is friendly, but during peak hours, the wait can be long. Overall, a great spot for work and meetings.

Terrible customer service. Preordered drinks and was given so much unnecessary Attitude by the teens working there. Definitely go to a different location if you can. Late employees at this location are trash.

This is a really solid location. Staff is young and frequently revolving, but they're always really nice and helpful. I order through the app and drive though (it's drive through only). They have a really weird tip situation I can't often work online, so I usually try to have cash when I arrive. Fast, helpful, friendly, not the best coffee or philosophy but what can you do. I guess patronize places that support a union.

Drive thru only with entry and exit at same access entry from smaller street (not main big street Martin Luther king Jr way) Allows a good queue but have to wait 6 cars between order and pick up

Drive through ONLY. We went to long walk and saw the Starbucks sign so hustled to it, it's drive-through only! I can't even walk up to the window! And there is no other Starbucks nearby so this is a huge disappointment..

How dare this location have less than 5 stars! ROY alone could make this place be 5 star worthy. And that doesn't even include the rest of the amazing staff there. TRISTEN is another one of my favorites but don't come for me because we have the same name. Roy never fails to make me feel extra special when I come here. Which is really nice because I do basically come here every single day. He goes the absolute extra 5 miles every time I pop in. But even besides Roy, everyone at this location is very delightful, and even if the drink isn't exactly correct every single time, that's not a reason to give a place one star. We're all human, we all make mistakes. It's easy to do what you're used to doing and there's nothing wrong with that. With that even said though, my drinks 99 times out of 100 are always correct and if that's not good service then I don't know what is. and you know what else, when they noticed that something wasn't correct on it they always offered to make me a new one and give me the one that was wrong. You literally cannot get better service than that, start remembering that everybody is human and we are allowed to make simple mistakes that are not going to harm other people. GO HERE, THEY ARE AMAZING! Also, Roy.

Their lids are BS. I was driving and burned my whole a*s because the lid popped off during a turn! My $6 drink all over my car and a huge burn on my butt. I was never even given a stopper for my drink. I will not shop at Starbucks again.

Nitro Cold Brew should NOT be served with ice. Hence, the Cold Brew. Ice waters down the drink. So annoyed that this happened again at this specific location.

I used to stop by this location everyday so I tipped quite well and baristas remember me. Never had an issue w this location. Never got my drink wrong. Do stop by whenever I'm in the area. One less star for such awkward drive-thru design.

New young baristas that don't know how to make drinks or just get an order correct. Been coming to this Starbucks for years and haven't had any problems until now. Every time I go, my order is completely wrong. If I could give it 0 stars, I would.

Me and my husband buy coffee here almost every morning. We usually get iced espresso with white chocolate mocha , and the white chocolate mocha always at the bottom of the cup, so my husband asked them to shake it and they charged us a dollar some extra , which is fine to us. but today he ordered the exact same drink and they charge $2-$3 over. Which doesn't make any sense , hope you guys improve your systems

The baristas have really gotten better. This is the favorite Starbucks on the way to work for us. The drinks are made so good.

I revisited this establishment last month (around October 2020), and the service has greatly improved. It is actually one of my favorite locations now. Let me explain: It seems like the two subpar employees who were working here back in 2018 (when I left my original 1 star review) are no longer employed. In other words, it appears that this location was restructured. The new employees here (post my 2018 review) are polite, precise, and they make great handcrafted beverages. A well deserved 5 stars!!!

The service is good and friendly. The driveway is terrible. The curbs are way too high. The turn is too narrow. Whoever designed and signed off on it should both be fired. They should be forced to go back to school or change professions.

12/30/15 Your basic Starbucks, nothing note worthy. It was an efficient experience and they managed to keep the line moving (slow). Very professional staff. Love the drive thru window, although it gets backed up during busy times, rush hours... This Starbucks location is no different from the other ones... However, there's always one downfall to this area: from my past experiences, I noticed that their drink quality is not up to par. I ordered Strawberry Tea Lemonade and as a result. My drink was too watery and I couldn't taste anything despite how appealing the drink looked. If I were in their shoes, I would deffinitely rush and make sure the customers' drinks are made on time. However, there's a distinct difference between quality and quantity. I think customer like me would agree that a little more time spent in making the drinks would make a vast difference of what the outcome would be. I understand how quick all the workers have to be when it comes to providing drinks to customers, but one thing I just want to suggest is to make sure the drinks are made correctly. Good service, friendly barristas... TIP: Drive-thru only!

Woohoo? Well, sure. The staff here gets our order right - so far- 100% of the time. They're consistantly friendly, suggest options we may not have considered (would you like an extra cup so her cup isn't too full?) and overall, provide top notch service. The drinks and food are also exactly as you'd expect and the turnaround time is always quick as a wink. Two entrances for when it's busy, one or the other is closed if they're not. For a drive-through only Starbucks, this is as fine as they come.

It's Starbucks y'all. I order simple things so my order isn't ever messed up unless I forget to say "iced" in which case I suck it up because it's my fault. But, the girls I have encountered here always have RBF and don't seem to know how to smile at all. They also don't seem to know what "thank you" means. Each time they hand me a drink I say "thank you!" With a smile and they just look at me, makes me check myself out in the mirror as soon as I drive away just to make sure I don't have a worm coming out my nose or something. Nothing is ever there, they just need to learn what that means and the appropriate response. The guys I've seen here though are your usual pleasant Starbucks customer service type.

TL;DR I went to Starbucks to order a venti medium roast. Ended up waiting a long time for my drink whilst listening to the cashier complain about another customer who received the wrong order. This Starbucks Drive Thru needs to improve their efficiency and customer service. On my most recent visit, I ordered a venti medium roast drip coffee. This is a fairly simple order. However, it took longer than expected to receive my coffee. I already paid and was waiting for my coffee when the cashier started speaking to another customer, who claimed that they received the wrong order. The cashier was speaking with the customer with his headset. During this conversation, the barista hands the cashier my drink and my eyes lit up thinking I was about to receive my coffee. Instead, the cashier finishes the conversation with the other customer and then puts my coffee on the counter. I think "okay, that must not be my drink". The cashier then proceeds to complain to his colleagues about the customer who "placed the wrong order" ... other customers shouldn't really be hearing this and you should not be bashing about customers at your workplace... Anywhoo, I'm trying to be patient, but the more I wait and listen to this guy complain, I get annoyed. My car passenger also starts to get annoyed and then attempts to ask the cashier for us to hand over our coffee. The cashier is too wrapped up in his conversation and cannot hear us and so my counterpart has to shout in order to be heard. The cashier finally hears us, checks the coffee he put down earlier and then finally hands over our drink. The time it took for me to receive my order was ridiculous. No customer should ever have to wait to receive their order while listening to employees vent about other customers.

I don't understand how it is possible to get a drip coffee order incorrectly. I asked for a drip coffee in a grande cup (driving room) and a splash of cream. What I got was a tall cup half filled with coffee and no cream. When I asked for the cream the kid working the window told me I needed to go around to the other side. Fine. So I pull forward to what is seemingly another drive thru entrance in which I would have to make a sharp u turn to access. It's no wonder this Starbucks has bad reviews. When you can't muster up the energy to make a drip coffee correctly there's a problem.

this place got it completely wrong, I checked 6 mins after i drove off the drive thru and I got a passion tea lemonade UNSWEETENED it was really sour and a MULTI GRAIN bagel are you kidding me!!!! Well I shouldve checked before I left but im just so pissed! They dont know how to say thank you either!

Get it the fucktogether. You have cars lined up through your drive through, into the street, around the corner, blocking traffic.People trying to navigate down a street you share that is blocked due to the line up of cars getting slow service from your store. That is a serious issue and most definitely a safety issue.

This place is quick, and the baristas are all pretty friendly. Great selection of breakfast sandwiches. It can get pretty busy in the morning, but they have been really picking up the speed lately. I've never seen a Starbucks with a drive thru lane on each side, pretty awesome.

When the city laid down the curb in the middle of Graham to keep people from turning in and out of the side street or parking lot, I was half relieved and half aggravated. Half relieved because there is some really stupid, wimpy driving going on in this area, and having wimpy people trying to turn into your lane while being indecisive about whether the car two blocks up is going to suddenly accelerate at three billion miles an hour to wipe them out while making that turn, in front of you, can be really damned annoying. 2/3 aggravated because it immediately makes me think of the right-turn navigation you must do in areas like downtown Bellevue due to the plethora of middle-street-curbs. and 1/3 aggravated because it makes it harder to get into this Starbucks on my way to... wherever i'm on my way to that takes me down Graham. Fortunately, that little tiny piece of my brain that actually works figured out that if I turn left a few blocks up, take a right on the first street, and pull into the farther Starbucks drive-thru driveway, this will put me out right by the right-turn only small street that gets me onto MLK in a position where I can hit the left lane quickly to get back onto Graham. That is... if I can make that right turn through the stupid, wimpy drivers who block the intersection and don't look at me. Understandably so, as they'll see me mouthing obscenities at them. Anyway, this is a Starbucks, and we all know Starbucks. What I particularly like about this Starbucks is how friendly and chatty the barristas are here. I love pulling in and chatting with them as they make my coffee and search for whichever flavored cake-pop or breakfast sandwich I'm having that morning. So, if you're headed down Graham towards Beacon hill, turn left a block or two early, make a right, and go get yourself some coffee. And watch out for the stupid wimpy drivers.

Worst costumer service ever! Usually when I go to Starbucks all of the baristas are really nice and friendly. I go to this location every once in a while and they are usually quick since its a drive thru. After the barista handed me my coffee I asked her for a napkin and she rolled her eyes at me and kind of thew it at me. Im never going to this Starbucks drive thru again!

Barista named PHE made my order wrong multiple times. On my way I realized this wasn't the drink I ordered. I couldn't go back to drive up the long line and wast of time and money. Although these location is nearby. I avoided going.

It is nice to have an espresso option in this location which is currently being revitalized -- my work brings me here and now I can get a java or chai fix. It's only a drive-thru which is cool for me because I don't linger in Starbucks anyhoooooo because THEY DON'T OFFER FREE WI-FI. (this is my major bitch about Starbucks) This new location seems to flow efficiently, my order was correct (which is important since they dress the drinks and then hand them to you out the window), the service was friendly. I do wish it was a Tully's or indie venue but, keep up the good work staff and enjoy.

I don't really understand the hate for this starbucks... I think they're great and they always make my drinks perfectly. It's your standard starbucks. Yes, the lines are usually long but trust me it goes by fast.

Weird double drive-thru only Starbucks that only ever has one drive-thru working. And there are parking spots. Why?? Baristas are nice enough. I bought a sandwich the other day and the barista couldn't believe I didn't want a drink. Kept asking me if I was sure I wasn't thirsty. Finally agreed to let her give me water to make her happy.

Only a drive through and it's usually the slowest Starbucks. Although they did comp me for the wait during my last visit and got a free egg nog latte. Yay holidays. :)

Not one of the best Starbucks I've been to. They're pretty slow but some of the baristas are nice and talkative. Their drinks hardly have ice in them which sometimes is a good thing but your drinks aren't cold. It's like asking for light ice.. When you really didn't. I made the mistake of asking for light ice and I literally got one cube of ice with my tea. It's only drive thru... Which sucks too. But its a nice place to just stop by and grab a "quick" drink. I just wouldn't go here unless I was desperate for coffee, other than that is drive to another Starbucks

Horrible service. First the place is confusing as hell. When you turn into the first driveway, there's a TINY sign saying "other entrance". So we had to reverse back onto the street and proceed to the next driveway which is awkward as hell to turn into. Whatever I got over it. I ordered my regular latte and we waited our turn. And waited... And waited... And waited s'more. THERE WAS ONLY ONE CAR IN FRONT OF US. The driver in said car was yapping away to the barista while a line of cars grew behind us. Once we finally got to the window no one was there to greet us and when she finally GOT to the window she didn't even apologize for the extra long wait we had. WTF chat on your own time. It's called drive-thru for a reason, QUICK AND EFFICIENT service. Anyhoo, although my drink was made well, I'll never come back, I don't feel like waiting 14 minutes for a caffeine fix.

Since being back in the Beacon Hill area, this is the closest one to my house. I love that every time I go here before work, there's rarely ever a line. If there is, I don't have to wait long at all. Second of all, my boyfriend and I only go here twice a week; Wednesday and Thursday morning around 6. Only going twice a week, they've accustomed to recognizing us as "regulars". After I put in my order for my drink, the barista immediately asks if we'd like our usual Chonga bagels with cream cheese. :) Note to baristas: Please add a little more lemonade to my black tea lemonade. Thanks!

the point of having a drive thru service is to have your coffee ready fast. i waited for 15 minutes. ridiculous.

When I lived in Seattle I was a regular at this particular place, seeing as how it was the closest to the Seward Park/MLK Jr/Rainier area. This place is drive-thru only, & to me they get their jobs done fast, efficiently, & effectively. I've never had a long wait here even when there was 2-3 cars ahead of me. I love the fact that they get the drinks right also. The customer service is nice too. They usually will chat with you if there isn't a line & they have the time. Giovanni (female) is pretty cool & social. Not to mention she's cute!!...=] Anyhow I recommend this Starbucks if you're ever in the area.

Never had a run-in with any rude baristas or workers here. Been here a few times and placed my order, grabbed my drink and continue on my day/night. They have always been polite, to me, anyways. Greeted with a nice "Hello" and said bye with a nice "Thank you, have a good day/night." Also remembered getting a drink comped the first time I was here because they accidentally gave one of my drinks away but I wouldn't have known if the cashier never said anything. So +1 for that. You don't get that everywhere you go.

Their new vegetarian breakfast sandwiches are horrible.Overheated Egg and Cheddar; the bread becomes tough and has the strangest smell (and not that of food). Their Vegetable & Fontiago Breakfast Sandwich with spinach, sundried tomatoes, caramelized onions and Fontiago cheese on a multigrain ciabatta bun is just too much bun.I wish they could bring back the basic sandwiches they used to have.Oh well.

I am here to formally file a complaint bad service at Starbucks Location: 6310 Martin Luther King Jr Way S, Seattle, WA 98118, USA. I come to this starbucks regularly every day before I go to the gym because it is close to home and I like to use coffee to give me energy for my workouts! The coffees sometimes comes on as strong so I usually ask for complimentary Venti Ice Water on the side. Usually Everybody at this location has provided great service to me and I enjoyed coming back however I have a history of bad customer service experiences with a man named James he has long hair and every time I am at the drive through he always makes sassy remarks about me ordering waters.Once he said "ughh do you want a ice water AGAIN!!?" I even heard him say when he thought the microphone was off "Oh look its the bum who mooches us for our waters!" On July 31st I ordered 2 waters and he said "Dude can you afford to use the water at your house!?" He then only gave me 1 water and ignored me!

I live right around the corner from this Starbucks so I'm a frequent customer. Since I generally go around the same time on the same days, I seem to have the same baristas working the drive through and I've never had any issues with my drinks or service. Everyone is really sweet, friendly and prompt. Only thing is the double drive through is confusing and it's in a semi-hassle to try to maneuver around there, especially when they're slammed. Also, sometimes there will be three or four employees congregated at the window and I've driven up to a distracted barista a few times, but nothing really to complain about. They seem to cease their conversation as soon as a car pulls up.

Super convenient. Never have had a problem here! They are always friendly and courteous. They offer samples when you aren't sure of a new flavor.

I've been to the location all the time for the past 3 years an i never have had a complaint. The barristas staff are all amazing from lynda to andres, katy, auroa, alex, and korrina my usual morning crew!! They always get my drinks right and know how exactly i love my vanilla bean frappuccino. Im always greeted with smiles and my favorite drink. What a good way to start a day. The double drive thru store is perfect for when you need that caffine fix, but got somewhere to be. Overall experience and staff 5/5. Now if people have anything negative to say on behalf of thier customer service experience or staff at this location its because those people writing the review don't know how to treat a human being because I never seem to have that issue.

I was a regular at this Starbucks simply because it is nearest to my house, well due to the lack of professionalism, I will not be going back here.

The barista had quite an attitude when he clearly cannot get my two year olds steamed milk right. We asked for steam milk at 90 degrees and the drink came out cold! We asked him to remake it and sure shit enough he argued with us. Would've thrown the cold ass milk at him if I could. Never stopping here again.

Mis-made drinks all the time. Be sure to check before you drive away (standard "they screw you at the drive thru!" drill.) Had to go back many times for the right thing. They don't shake their iced teas, either, because hey, you can't see them...this place is ONLY drive thru, so why put in the effort to make it right? Finally gave up and stopped going there.

I'm giving them 4 stars instead of 5 because they messed up my drink. But they fixed it as soon as I came back with no attitude and they apologize. Really good customer service.

You cannot get a coffee here unless you are in a car. This is heinous because it is so anti-environmentalist. Requiring somebody to drive to get a cup of coffee seems like a weird decision for a company like Starbucks that claims to be socially responsible. Plus it tastes like shit.

If I can rate this place 0 stars I would. This Starbucks has disappointed me countless of times. They mess up my order all the time and don't make my drinks right even when they repeat my order it never is right. Baristas can be unprofessional and don't seem to care about making customers happy. I only go here because it's so close to where I live but I don't think I will be coming back here anymore, one too many disappointments . I'd rather drive to a different location, it'll be worth the drive.

Hi could I have Opera tall chai tea? Wtf how they end up making chai latte! Even after I told them specifically just tea not latte! Only the guys that make my drinks do it right most of the time specially the Asian guy is super friendly! There is also Caucasian night women she was also professional and great! The rest staff sucks they are teens so maybe they don't have work experience in any case once they messed up your simple order they straight out lie to you and say they run out of the stuff you need! I don't know why the south end always attract the worst of worst! I used to work in lower queen Ann and there is Starbucks on 15th Ave never once they have messed up my order in over 3 years 5 days a week or where ever rude and they're all around 17-20 years old and I always tip them $1 on $3 tea!

They did a terrible job with our coffee. Taste like hot milk. We've never been here before and we definitely won't be coming back.

Efficient and friendly. I drive a bit further to this Starbucks when it's raining or I'm lazy or I'm into my audiobook.