David R.
Yelp
Despite living in this city for thirteen years, I made my first two visits in the last four months, and have a mixed opinion.
First, the productions:
The Seafarer. Amazing show; very, very intense and powerful, with outstanding acting. Perhaps the set design was a little bit busy. It gives me chills just thinking about it now.
The Tempest. This was the company's first attempt at Shakespeare...and it shows. I really liked the minimalist set design with a few situational details such as the ramp, the collapsing ship masts, Prospero's balcony room, and Ariel's crow's nest/DJ booth (yeah, read on). Unfortunately, they went "big" on some of the supernatural staging aspects, and it veered into ridiculous at times (e.g., Ariel DJing the musical numbers from his iMac laptop). I also thought that the acting was subpar, particularly Miranda, although Stephano and Caliban were very good. The Tempest is one of my three favorite Shakespeare plays and I feel that this was by far the poorest of the three that I've seen (the others were at Chicago Shakespeare and The Royal Shakespeare Company in Stratford, UK).
The facility is pretty good. I have had seats on the main floor right side and the center balcony, and it seems that there is no poor seat in the house. They have more concessions than most theaters, but nowhere to take them: there is no lounge area besides the narrow lobby which runs the width of the facade. Also, we went to The Seafarer on the coldest day of 2008 (that Sunday in December that it was below zero all day), and the theater was dreadfully cold. I mean abysmal, Cocytus-level cold. Probably the coldest that you could possibly imagine indoors. The coat-check attendant told us to keep our coats, but of course I smugly declined and later regretted it. It was enough to distract us from the play, which was a real shame.
The website is easily navigable, displays exact seats from which to choose, and gives photo views of the stage from various spots. After I bought Seafarer tickets, they sent me a convenient email reminder weeks later when Tempest tickets were available. Also, they charge only $5 handling PER ORDER for website purchases.
One detraction--they solicited me over the phone for donations. After listening patiently for nearly a minute and briefly answering questions about how I had enjoyed the Seafarer and what other types of plays I like, I said "I'm sorry, but I'm not--" CLICK. Yes, the man hung up on me as soon as I began to indicate that I would not make a donation. Rude, rude, rude, and a bad practice for an organization that benefits from building long-term relationships with its patrons. It won't keep me from going back, but they should clean that up.